Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform that enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. The Sendbird Revenue Operations team is looking for a Head of Marketing Operations. The Revenue Operations team brings together Marketing Operations, Sales Operations, CX Operations, and Data Insights — together, we own the processes, systems, and analytics that power the entire lead-to-cash cycle. It's a fast-moving, high-impact function, and this role is central to how we grow. Reporting to our Head of Revenue Operations, you'll own the monitoring and enablement of lead and pipeline delivery. We're looking for someone who really gets marketing — someone who can build the systems, processes, and workflows that help our marketing efforts thrive and scale. This role is based in our San Mateo, California office, with the team on-site Monday, Wednesday, and Thursday each week (3+ days). This is an IC role that owns the function, the strategy, and vendor relationships. You'll be joining a team that moves with urgency, thinks in data, sweats the details, and is genuinely energized by building a high-quality pipeline for Sales. If that sounds like your kind of environment, we'd love to talk! What you will do: Lead our Marketing Operations efforts, and be a partner to the Head of Demand Generation and our Marketing stakeholders. Manage our external MOps agency that executes our Campaign Operations. Platform and Systems Ownership Own the Marketing technology stack a
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It Project Technology Lead in San Mateo
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Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Frontend Engineer on the Voice Communication team, you'll help build how tens of millions of people talk to each other on Roblox. Voice is one of our most important levers for deeper social connection, and you'll shape the client experience that makes real-time communication feel fast, reliable, and natural on any device.Your work has a direct impact on how many people use communication on Roblox every day. and it sits at the center of our mission to reimagine how people come together. You will lead the charge in architecting a robust, highly scalable voice client foundation designed to serve as a company-wide platform. Your work will ensure that any internal team at Roblox can easily onboard and integrate voice capabilities into their products. By building this solid technical core, you will enable the next generation of social interactions, moving from simple in-experience chat to sophisticated, persistent social presence across the entire ecosystem. Furthermore, you will empower our creator community by developing sophisticated, yet accessible APIs that allow them to build deeply immersive experiences tailored to their unique visions. You'll design these systems with safety b
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Engineering Manager, Communications, you'll lead the team responsible for in-game text chat — one of the most-used surfaces on Roblox and a cornerstone of how our community connects. Every day this system carries billions of messages across hundreds of millions of users, in real time, across 2D and 3D spaces, on every device we support. You'll own the roadmap and the engineering org behind it: building rich, immersive, and engaging communication experiences that let people and creators express themselves safely and seamlessly — better than in real life. This is a role for a leader who thinks like a product builder as much as an engineer. You'll balance the demands of massive scale and rock-solid reliability with a relentless focus on the user experience, shipping features that make conversation on Roblox feel effortless, expressive, and safe. You'll grow and develop a team of engineers, set technical direction, and partner deeply across product, design, trust & safety, and infrastructure to define what communication on Roblox becomes next. You Will Lead, grow, and develop a team of software engineers building the in-game text chat platform, setting a high bar for engineering
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else. What You’ll Do: Robux is Roblox’s Virtual Currency: it’s how Users buy virtual items and how Creators earn a living. The Economy Platform team is the owner for all systems powering Robux transactions and has the goal of maintaining Roblox’s Economy healthy and vibrant. As a Principal Software Engineer for Virtual Economy Platform, you will be responsible for improving and scaling Roblox core monetization systems. You will report to Virtual Economy’s Senior Engineering Manager. The scope of Economy’s team includes the several Purchasing, Pricing and Payout systems. Those systems enable developers to monetize their game
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are building the next generation advertising in an immersive metaverse. Our team sits at the core of the Roblox Ads ecosystem, serving billions of impressions while providing the critical infrastructure that connects global brands with our massive community of creators. We are seeking a Principal Software Engineer to drive technical strategy and execution for the Ads Experience team. This team is responsible for the full spectrum of our monetization experience, including Advertiser Experience (Roblox Ads Manager), Brand Experience (Brand Ads & Integrations), and Publisher Experience (Creator Monetization & Commerce). This is a foundational technical challenge beyond standard ad-tech. You will architect the high-scale backbone of our monetization system, driving the technical vision for our Ads Manager, immersive Brand Ads formats, and creator solutions, while pioneering AI integration and balancing a three-sided marketplace economy in real-time. You Will Architect the Roblox Ads Manager: Design and build the end-to-end technical architecture for our flagship advertising platform, ensuring it can handle complex campaign st
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Content Safety? As a Principal Machine Learning Engineer for Content Safety, you will define the future of proactive moderation, driving immense social impact through cutting-edge, innovative ML solutions, focused on critical and ambiguous safety challenges. You will set the 3-5 year technical strategy and architectural blueprint for how Roblox uses machine learning for content moderation. You will own the architectural and execution roadmap of massive-scale ML systems that mitigate violative UGC content before it impacts our community. You will feel a deep sense of responsibility in proactively protecting our community thoughtfully and fairly, while balancing user freedom with platform civility. Your efforts will ensure Roblox remains one of the safest places on the internet for our broad community of over 100 million daily active users. You will: Define and Own the Technical Vision: Define and lead the multi-year technical vision, architectural strategy, and execution for machine learning solutions in Content Safety, ensuring these systems proactively and effectively detect and mitigate violative content at massive scale. Strategic Stakeholder Partnership: Collaborate with execu
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Technical Program Manager for Compute Infrastructure, you will lead technical programs to develop and rollout next generation technology solutions to process a diverse spectrum of infrastructure workloads across Roblox services to enable users around the world to efficiently, reliably, and securely enjoy the Roblox Platform. You Have: Been a technical leader with domain expertise in systems and software used to process and manage Cloud and on-prem Infrastructure 7+ years of experience in software industry driving the build of large-scale infrastructure Experienced with establishing work relationships across multi-disciplinary teams and earning trust as a technical leader with all partners Experienced with identifying critical technical problems and opportunities Experienced with delivering end to end technical programs through roadmapping and reliable execution Able to turn specific solutions into systems that benefit the larger community in the long run Knowledgeable about user needs, scoping, planning, execution and delivery Flexible around process, using process as a tool when it makes sense for a team Experience with Kubernetes, Cloud platforms (e.g. AWS), and AI/ML infrastru
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Roblox Studio? Roblox Studio is the creation engine behind millions of immersive 3D experiences built by creators around the world. It serves everyone from first-time developers to large professional studios, combining a powerful real-time engine with a deeply expressive toolchain. As creation on Roblox grows more sophisticated, Studio must continue evolving as a world-class development environment for interactive 3D experiences. That requires deep investment in the technical systems that underpin the IDE experience from scripting, debugging, architecture, and core IDE capabilities including performance. We are looking for a leader who can raise the bar on these foundational systems and help shape the future of Studio as a high-quality, extensible, and performant creation environment. Familiarity with creator tools is important, and experience with AI-assisted creation is a plus. The Role We are seeking a Director of Engineering for Studio Systems to lead a critical area of Roblox Studio’s technical foundation. In this role, you will be accountable for the architecture, execution, and long-term evolution of core systems that power Studio’s IDE and developer workflows. This includes area
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer leading Fleet Management, you will be the overall technical lead across three pods and the person who sets the technical direction for the fleet management layer of Roblox. This is a hands-on, deeply technical leadership role that owns all of Roblox's compute capacity end to end: from low-level provisioning and the data plane, up through the control planes that operate it, and all the way to the UI and internal-facing products that let teams self-serve capacity. Your org centralizes security, maintenance operations, and the uptime of every Roblox Kubernetes cluster, and governs the internal customer contracts that drive automation across the fleet spanning Roblox data centers and cloud providers. You will guide architecture, raise the engineering bar, and make sure compute capacity supply and demand stay in balance as the fleet grows. You will: Serve as the overall technical lead for three Fleet Management pods, setting and aligning the technical direction across low-level provisioning, the data plane, and the control plane and product surfaces above them. Architect the declarative, Kubernetes-style control planes that operate Roblox's compute fleet across o
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Account Security (AccSec) pod sits within the Accounts team (part of the broader Safety organization) and is at the heart of building a safe and civil platform for users of all ages. Account Security is especially challenging at Roblox because it is open to all ages. As the EM of AccSec pod (7+ ICs) you will work closely with peers throughout Roblox and the creator community to reduce the impact of account takeover (i.e. compromise) for Roblox players, creators, and the broader community. This is a role that requires entrepreneurship. We are looking for the EM of the AccSec pod to, in collaboration with product partners, to formulate a strategy for how to reduce ATO, reduce the impact of any remaining ATO and build community trust in the security of their accounts. Examples of past and current efforts include: Cryptographically binding user secrets to hardware backed secrets. Detecting client side tampering by Browser extensions. Integration with Passkeys. Post-login modeling for ATO detection. Reducing incentives for bad actors by making assets more recoverable. While this is a security team that focuses heavily on product and infrastructure changes to improve security, we also c
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Luau App Foundations team is responsible for the core infrastructure of the Roblox application. They bridge the gap between app and the performance-heavy Roblox game engine. This team is building the unified stack that powers mission-critical surfaces like Home, Avatar, and Social for millions of concurrent users. They are the ones who make it possible for "Web-style" development efficiency to exist within a high-performance C++ game engine. Why is this role exciting: Technical Pioneer: You will be writing libraries and modules using C++ inside a world class Roblox proprietary Game Engine. Systematic Impact: This is a "Force Multiplier" role. The frameworks and components you build will be used by dozens of other engineering teams to ship their features. Complex Problem Solving: You aren’t just building an app; you’re managing smooth data flow through a client that has to perform perfectly on a $100 Android phone and a $3,000 Gaming PC simultaneously. 0 to 1 Transitions: You will lead the charge in shaping some of the most crucial components of the App written in C++ inside the Game Engine. Key Challenges: Bridging Tech Stacks: The libraries you write sit between a modern UI (written in
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly skilled and experienced Engineering Manager to join our Engine UI team. In this role, you will be responsible for leading the development of our state-of-the-art game engine, building out User Interface capabilities across all of Roblox. No matter the platform, be it mobile, desktop or consoles, you will help enable our game developers to unlock, accelerate, and promote the creation of high quality, performant UI that empowers meaningful interaction. You Will: Lead the development on our C++ engine code that powers the foundational UI features in the world’s most popular games, as well as the Roblox App and Roblox Studio Take lead in authoring and reviewing API proposals to expose UI capability to Luau; our fast, Lua-derived scripting language that powers user-generated creation Manage Senior Engineers and provide technical guidance Work closely with our game developer community to help achieve their creative vision Have fun learning about what makes Roblox an amazing platform and place to work, while supplying to industry leading technologies You have: 8+ years of professional development experience and 5+ years of management experience Fluent programmin
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As the Senior/Principal Product Manager for Engine Systems Foundations, you will drive the vision and strategy for the most foundational parts of the Roblox game engine and be hands-on with the execution and delivery of products that impact over 130 million players every day. This team is responsible for the core performance, reliability, and efficiency of the engine, and it owns key features like our memory allocation library, thread/work dispatch system, and the backing APIs that power our creator performance tooling. If you are a visionary product leader who thrives on deeply technical challenges to improve the speed and quality of a system, you’ll be a great fit! The role is based in San Mateo, CA (hybrid with Tues-Thurs onsite). You will: Define the long-term vision and strategy for Systems Foundations, ensuring we have plans in place to continually invest in the core pieces of a high-performance, realtime game engine. Take ownership of the engine-related content in the public Creator Analytics creators use to monitor the experiences on Roblox, ensuring we’re delivering actionable insights. Work with the Creator organization to define and drive end-to-end performance workfl
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers. WHY DISCOVERY EXPERIENCES? Roblox is not just a platform; it is a complex, two-sided marketplace where millions of creators meet over 70 million daily active users. The Discovery Experiences team is the technical heartbeat of this ecosystem. We own the surfaces—Home, Search, Matchmaking, and Notifications—that determine how users navigate the metaverse. As a Data Scientist , you will own the ranking initiatives that power these canvases. You aren't just building models; you are building the economic and social f
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Orchestration pod within Engine Productivity, you'll design and run the platform that executes large-scale end-to-end and integration tests, running the real, shipping client on real hardware, across Roblox's data centers, cloud, and our own device labs, so our engineering teams can ship the engine, clients, Studio, and more with speed and confidence. Every Roblox engine, client, and Studio change, along with the experiences built on top of them, should ship with confidence, and the Orchestration team is the layer that makes that possible. We build large-scale distributed services that turn thousands of test suites into a reliable, push-button pipeline: fanning work out across fleets of machines and real devices, moving artifacts to where they're needed, managing single- and multi-client test state, and giving test owners and maintainers a system to validate their own runs. It looks a lot like building a specialized cloud platform, with capacity-aware scheduling, isolation and sandboxing, and smart retry and backoff, plus the classic distributed systems problems (fairness, efficiency, failure handling, and reliability) at Roblox scale. You Will: Design a
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