It Support Engineer Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Security Platform team is responsible for the secure lifecycle, governance, and protection of Robinhood’s most sensitive user data. This team builds foundational systems such as secure data pipelines, tokenization services, and privacy compliance infrastructure to ensure customer data is handled responsibly and in line with regulations. The team works closely with security, infrastructure, and product engineering partners to ensure data is both usable and protected. You will contribute to systems that support authentication, third-party integrations, and emerging AI-driven use cases. As a Senior Software Engineer, you will design and build backend systems that securely process and manage customer data across Robinhood’s platform. You will own the systems that handle authentication, authorization, and privacy-preserving data operations. This role involves close collaboration with engineers focused on access management, infrastructure, and data systems. Your work will directly support efforts to improve system reliability, strengthen data protections, and enable new product capabilities using secure data. This role is based in our Bellevue, WA, and Menlo Park, CA off

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Data Engineering team builds and maintains the foundational datasets that power decision-making across Robinhood. We design reliable, scalable data systems that support product analytics, growth strategy, financial reporting, experimentation, and machine learning. The team partners closely with Product, Engineering, Data Science, and Finance to ensure accurate, well-modeled data is available to teams across the company. Our work directly influences how Robinhood measures performance, improves customer experience, and scales its products. As a Senior Data Engineer, you will design, build, and evolve core datasets that track product performance and company-wide metrics. You will develop scalable data pipelines that ingest application events and database snapshots into our data lake, ensuring high data quality and reliability. You’ll collaborate with application engineers to improve data generation patterns and with analytics teams to design intuitive, well-documented data models. This is an opportunity to shape the technical foundation that supports data-informed decisions across the organization! This role is based in our Menlo Park, CA office, with in-person attend

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. The Trading Products team creates the experiences that bring Robinhood’s trading ecosystem to life for customers every day. Team Experience is responsible for making those journeys feel fast, intuitive, and dependable—so customers can engage with sophisticated trading products through simple, well-crafted mobile experiences. This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Define and drive the technical direction for Android experiences across high-impact product areas, building intuitive, elegant, a

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Custody Services team is responsible for managing our crypto infrastructure, digital asset custody providers, and the various integrations we maintain with third-parties — from wallet management to crypto infrastructure management! The team is also responsible for processing crypto transactions, as well as products like staking, lending, and travel rule compliance. We currently safeguard billions in assets under custody for millions of customers. As a Senior Backend Engineer on this team, you'll work on the infrastructure behind crypto processing, wallet and key management workflows, and our integrations with third-party custodians. Most of what you'll build sits at the boundary between infrastructure and security. This role is based in our Ljubljana, Slovenia office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Requires participation in an on-call rotation to support business needs. What you’ll do Build and run t

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Cloud Networking team’s mission is to build scalable, secure, and reliable networking infrastructure that powers communication across all Robinhood services. We enable our engineering teams to build and operate microservices seamlessly by providing foundational networking capabilities that are resilient and transparent. We’re looking for a Staff Software Platform Engineer to design, build, and evolve our foundational platform for large-scale services—focusing on AWS, Kubernetes (K8s) on Amazon EKS, modern networking, and a robust Istio service mesh to deliver secure, reliable, and performant systems. This role is part of the Network Service Discovery and Communication (SDC) team, responsible for service discovery, traffic management, and resilient service-to-service communication across our platform. This role is based in our Bellevue office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Lead technical s

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. Senior Software Engineer, Backend About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s engineering organization spans Crypto, Brokerage, and Core Engineering, each responsible for systems that are foundational to how customers invest and manage their money! These teams build and operate platforms for trading, custody, ledgers, reporting, payments, and shared infrastructure, with a strong focus on correctness, reliability, and customer trust. Engineers partner closely with product, design, data, and infrastructure teams to deliver software that performs at scale. As a Senior Software Engineer, you will design and build large-scale distributed systems that support real-time trading, balances, and platform capabilities. You will lead technically complex projects, contribute to architectural decisions, and collaborate with frontend and data partners to deliver well-structured APIs. Your work will directly influence system performance, operational safety, and long-term maintainability across core Robinhood products. This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform that powers Coinbase chat, Help Center, and agent tooling, partnering closely with Conversation Design, CX, and engineering teams to deliver secure, compliant, and scalable AI-powered support. Our work helps customers get answers faster while enabling agents to resolve cases more effectively. We are hiring an IC4 Machine Learning Engineer to help evolve our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will contribute to the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is ideal for someone who enjoys solving complex ML systems problems, building reliable handoff logic across LLM frameworks, and shipping AI-enabled products that are measurable and scalable. What you'll do: Build and improve the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Develop production-grade Python services that bridge advanced AI and ML capab

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence Engineering team, part of Coinbase's Enterprise Applications and Architecture org, builds the multi-agent platform powering Coinbase Chat, Help Center, and agent tooling. As a Machine Learning Engineer on this team, you'll design and scale the agentic systems that automate complex customer support workflows, connecting LLMs with internal APIs and tools to deliver fast, accurate, and compliant AI-powered experiences for millions of customers. What you'll do: Architect multi-agent systems using advanced orchestration frameworks (LangGraph, Google ADK) to automate complex customer support procedures end-to-end. Build and scale integrations using Model Context Protocol (MCP) to connect LLMs with internal Coinbase APIs, databases, and third-party tooling. Develop automated "LLM-as-a-judge" evaluation pipelines to monitor, measure, and improve the performance of non-deterministic AI agents in production. Implement RAG, fine-tuning, and prompt engineering techniques to ensure chatbot responses are grounded, accurate, and compliant with Coinbase policies. Ship production-ready Python services that are resilient, low-latency, and capable of handling Coinbase-scale traffic across asynchronous microservices. Partner with Conversation Design and Product to translate complex business logic into executable agent procedures within the decentralized architecture.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Data Layer As a Senior Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Staff Software Engineer on the Core Automation team within Platform , you'll architect and build the Agentic AI systems that are reimagining how Coinbase delivers customer support and manages compliance at scale. This team is focused on automating high-volume operational processes with AI, then building the primitives and orchestration platform that let every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. What you'll do: Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale Mentor engineers across the team on system design, coding standards, and AI/ML best practices Required Skills and Experience: 12+ years of backend software engineering experience, with deep proficiency in Golang

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Compute Platform team within the Platform group, you'll own the primary compute orchestration infrastructure that every service at Coinbase runs on. Built largely on CNCF technologies including Kubernetes and Istio, this platform underpins the scalability, reliability, and efficiency of our entire product suite. You'll design and ship tooling, automation, and net-new capabilities that make it easy for hundreds of engineers to deploy and operate critical services, while partnering closely with Security, Reliability, and Observability teams to raise the bar across the stack. What you'll do: Own the design, build, and operation of Kubernetes cluster management tooling and automation that keeps our compute platform reliable and self-healing at scale. Build developer-facing tooling and workflows that improve how engineers across Coinbase interact with Kubernetes, with a heavy emphasis on integrating AI-driven processes and support. Deliver net-new compute capabilities for service owners, such as one-off jobs, cron scheduling, deployment strategies, EFS support, and automated right-sizing. Drive operational excellence by automating toil, reducing on-call burden, and continuously improving platform observability and incident response. Partner with Security, Reliability, and Observability teams to ensure the compute platform meets C

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Core Reliability on the Infra Reliability team within Platform , you'll help Coinbase scale 50x by improving reliability, security, and deployment safety across our production environment. This team owns the systems that secure service configurations and secrets, reduce customer-facing incidents, and strengthen deployment infrastructure supporting thousands of services and hundreds of daily releases. You'll lead high-impact reliability projects that make our entire service environment more resilient and safer for customers. What you'll do: Own the design and delivery of reliability projects and features that improve resiliency across Coinbase's service environment in partnership with other engineering teams. Partner with critical T0/T1 services to understand architecture, improve scalability, and reduce operational toil. Build and enhance systems that securely manage service configurations and secrets at scale. Improve canary-based release systems and expand deployment capabilities to support thousands of services and hundreds of daily deployments with fewer incidents. Drive reliability best practices and strengthen reliability culture across engineering teams at Coinbase. Required Skills and Experience: 5+ years of software engineering experience designing, building, and maintaining production services in service-oriented architectures

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Backend (Platform - Identity IDV) We're hiring a Staff Software Engineer to own the multi-year technical vision and architecture for Coinbase's identity verification platform within Platform . This platform powers the decision engine, vendor orchestration, and infrastructure that determines whether an identity is genuine at global scale - processing approximately 700K verifications per month across Retail, Prime, and Institutional business lines. You'll define the identity trust layer that every Coinbase product will be built on, leading a three-year arc from platform consolidation through vendor-agnostic orchestration to self-serve scalability for the next billion users. What you'll do: Own end-to-end architecture and technical direction for Coinbase's IDV platform - the decision engine, vendor orchestration layer, and verification infrastructure that all business lines depend on. Lead platform consolidation by migrating all IDV onto a single decision-engine-driven platform, retiring 100+ legacy rules and fragmented paths, and eliminating single-vendor points of failure. Design and build vendor-agnostic orchestration with automated, real-time routing and failover that selects the optimal vendor per request and dynamically balances fraud prevention (FAR) against user access (FRR/SCR). Scale the platform to support every new product, re

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Data Platform team builds and operates the systems that centralize all of Coinbase's internal and third-party data, making it easy for teams across the company to access, process, and transform that data for analytics, machine learning, and powering end-user experiences. As an engineer on the team you'll contribute across the full spectrum of our systems, from foundational processing and storage to scalable pipelines to the frameworks, tools, and internal applications that make data easily and efficiently available. We have a number of open roles within the Data Platform team, each with a different focus area; read on to see if you'll be a good fit as a Data Engineering Platform Engineer. This role sits between our platform and the analysts, data scientists, and data engineers who use it every day. You'll build the SDKs, self-service apps, and abstractions that let thousands of pipelines and analyses run without those users needing to understand the plumbing underneath. What you'll do: Build clean software abstractions and modular, reusable components that let us support thousands of pipelines and beyond as we scale. Build and maintain data integration and processing SDKs used by data teams and internal services across Coinbase. Design and build self-service applications that let analysts and data scientists create, manage, and troubleshoot their own pipelines wi