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It Support Engineer Jobs

8,741 active opportunities · Updated for October 2026

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Explore current it support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

M
Mongodb
📍 United States• Full-time• From $192.8K/yr
1mo ago

MongoDB is standing up a dedicated ISV Partnerships function, and this Director role is the leadership seat at the center of that effort. You will own the strategy and execution of MongoDB's ISV partner program across a team of partner managers, covering both industry-specific ISVs in verticals like financial services, healthcare, insurance, retail, and manufacturing, and horizontal AI-native ISVs building platforms and tools that serve builders across industries. This is not a role for someone who wants to manage from a distance. You will set the strategic direction for how MongoDB identifies, activates, and scales ISV partnerships, while staying close enough to the work to directly influence key relationships, shape partner agreements, and coach your team through complex deals. You will be expected to operate as a player-coach: intellectually involved in the most important partnerships, hands-on when the moment calls for it, and consistently raising the bar for what good looks like on your team. This is a greenfield program. You will have real ownership over how it is built, the methodology your team follows, how success is defined and measured, and how the function earns credibility with Sales, Product, and executive leadership. The opportunity is significant for the right leader. This role can be based remotely in the United States. What You'll Do Strategy and Program Leadership Define and own the strategic framework for MongoDB's ISV partner program, including segmentation across vertical and horizontal ISV categories, prioritization criteria, and the GTM approach for each partner tier Build and evolve the program infrastructure: onboarding processes, partner playbooks, co-sell frameworks, success metrics, and the internal operating model that connects ISV partnerships to MongoDB's revenue motion Set the vision for how ISV partnerships contribute to MongoDB's growth, and communicate that vision clearly to executive leadership, cross-functional stakeholders, and

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Mongodb
📍 Toronto• Full-time• From C$170K/yr
1mo ago

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Toronto for our hybrid working model. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers (AWS, GCP and A

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M
Mongodb
📍 Chicago• Full-time• From $150K/yr
1mo ago

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. This role will be based remotely in Chicago. About the Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 5+ years of field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos Demonstrated ability to open new accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of compl

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M
Mongodb
📍 Hong Kong• Full-time
1mo ago

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive, Acquisition role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition. We are looking to speak to candidates who are based in Hong Kong for our hybrid working model. About the Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you’ll be doing Proactively prospect, identify, qualify and develop a sales pipeline Close business to meet and exceed monthly, quarterly and annual new business targets Strategically prospect into Engineers, Developers, IT Leaders, technical end users, CTOs Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Work closely with the Professional Services team to achieve customer satisfaction What you will bring to the table 4 + years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business Demonstrated ability to articulate the business value of complex enterprise technology A track record of overachievement and hitting sales targets Skilled in building business champions and running a complex sales process Driven and competitive: Possess a strong desire to be successful Skilled in

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M
Mongodb
📍 London• Full-time
1mo ago

About The Role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enteprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business

mongodbawsazure
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M
1mo ago

About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and expansion. We are looking to speak to candidates who are based in Paris for our hybrid working model. About the Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 6 years of field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to manage large accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled

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M
1mo ago

We like to say, “Come to MongoDB and get your Masters in Sales” where we spend 7x the industry average on rep enablement. We’re investing in ways to not only attract, hire, and develop top talent but also ensure our Account Executives are set up for long-term success on their individual career paths . Come & join our team and be at the forefront of what we believe is the perfect blend of career opportunity, innovative technology, and top-tier enablement! We are looking to speak to candidates who are based in the Bengaluru, Gurugram or Mumbai office for our hybrid working model. The Opportunity We’re looking for reps that are hungry to sell into the next up-and-coming companies in India that are disruptive within their respective industries. We have over 200M downloads and work with innovative corporate companies like Zepto, Ubuy, SonyLIV, Zomato, Canara HSBC Life and others that are leveraging our technology every single day. According to the IDC, there are over 500 million new applications being built over the next 5 years and you would be tasked with landing a high volume of those quality new logos. Primarily selling the MongoDB Atlas platform, the most advanced cloud database service on the market, you have the opportunity to directly influence MongoDB’s upward growth trajectory. Day to Day Cultivate sales through outbound prospecting and inbound leads Meeting customers in-field and closing deals Prospect into CTOs, Engineering/IT leaders, and technical end users Meet and exceed individual monthly, quarterly, and annual Quarterly targets Manage the full sales cycle for both Atlas and Professional Services Manage a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach Handle quote creation and order processing Collaborate with the Sales ecosystem like Marketing, Account Development, Solutions Architects, and others. What you bring to the table 5 years to 20 yea

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M
Mongodb
📍 Boston• Full-time
1mo ago

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Boston for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We're looking to speak with candidates based in Boston for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management &l

mongodbawsazure
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M
Mongodb
📍 Austin• Full-time• From $150K/yr
1mo ago

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus Must live in territory (flexible work m

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M
Mongodb
📍 New York• Full-time• From $137K/yr
1mo ago

Lead Forward Deployed Engineers (FDE) are the most senior technical leaders in the FDE organization. They own the overall technical strategy for the FDE domain, not just individual engagements, and are accountable for how the entire function operates, scales, and improves over time. They set direction across multiple concurrent engagements, teams, and quarters, and are the technical voice the organization relies on when stakes, ambiguity, or cross-functional complexity are highest. This role sits at the intersection of technical depth, organizational strategy, and people leadership, setting the technical bar for the function, shaping how Product and Engineering prioritize based on field reality, and developing the next generation of Staff-level FDEs. We are looking to speak to candidates who are based in New York City for our hybrid working model. Responsibilities Own the FDE organization's overall engagement strategy, serving as the primary technical escalation point across the portfolio for the highest-risk, highest-visibility, and most ambiguous situations Act as the trusted technical counterpart to customer executives and internal VP/executive stakeholders on strategic bets, major risks, and cross-portfolio tradeoffs Set the technical architecture standards and design principles that govern how the FDE domain builds customer-facing solutions and platform capabilities, turning organization-level ambiguity into coherent multi-quarter technical strategy Stay hands-on where it matters most, writing and reviewing code and personally unblocking the hardest technical failures to keep the organization's technical bar grounded in reality Own the translation of field-wide patterns into the FDE domain's long-term technical vision, representing that vision to Product and Engineering executive leadership and defending multi-quarter roadmap tradeoffs Own the technical growth and career development of FDEs through mentorship, coaching, and calibration of the org's technical ba

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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is growing rapidly and looking for exceptional new team members to help take us to the next level. One team, one score. We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you're passionate, practice radical transparency to build trust and respect, and thrive when you're collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N. About the Team Here at Auth0 we’re focused on securing the world’s identities so innovators can innovate. We’re currently hiring a senior Full Stack Software Engineer to join our Acquisitions and Activation Team . This team owns the crucial first impressions of the Auth0 ecosystem. We apply rigorous, data-driven experimentation and A/B testing to optimize the entire early customer journey—from the moment a developer signs up, to the precise second they hit their "ah-ha" moment. We bridge the gap between deep technical infrastructure and user psychology, building primarily on a JavaScript ecosystem (Node.js and React) . If you are a full-stack engineer who loves blending robust software architecture with rapid, metrics-driven experimentation, this is the team for you. What You Will Do Optimize the Acquisition Funnel: Own, build, and continuously scale the entire signup experience to reduce fric

javascriptjavareact
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 provides an unparalleled authentication experience for hundreds of millions of users worldwide. Our commitment to reliability is a key foundation of our product and our dedication to exceeding customer availability expectations is a core engineering focus. As a Senior Site Reliability Engineer, you'll join our SRE team based in Europe to ensure our production systems are not only operational but also resilient, scalable, and ready for exponential growth. This isn't just about keeping the lights on; it's about directly contributing to the platform's core resiliency and robustness. You'll be a hands-on builder, crafting solutions that make our system more reliable by design. What you’ll do: Design and build custom software in Go to enhance the platform's reliability, resiliency, and redundancy. Partner with engineering teams to embed reliability principles, improving the availability, performance, and observability of our services. Use your deep understanding of infrastructure and observability principles to identify opportunities for improvement within the product and implement solutions. Contribute to our follow-the-sun on-call rotation, providing rapid, effective response to critical incidents and using your expertise to troubleshoot, mitigate or accurately escalate production issues. Because our team is globally distributed, your on-call shifts will only occur during your standard local working hours. Develop and refine our SRE tooling and proc

sqlawsazure
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M
1mo ago

MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We are looking to speak to candidates who are based in Italy, Milan or Rome for our hybrid working model. We’re looking for someone with Passion for and experience in hiring, developing and managing a team of individual contributors; Your team and their success are your top priority A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes A mind for technology; We’ll teach you all about MongoDB and databases, but our users and products are inherently technical; You should be too Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus, but not required High organization in your workflows; To lead and execute efficiently, you’ll need to be a specialist in prioritization and time management You know how to deal with ambiguity and be able to navigate through it with perseverance, a positive mentality and a point of view; We’re still growing and learning and will look to you to help us establish and evolve processes A strong desire to embrace partnership and collaboration; You’ll be working with multiple teams

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M
Mongodb
📍 Gurugram• Full-time
1mo ago

The Infrastructure Engineering team is responsible for building and maintaining a self-service internal development platform that enables MongoDB engineering teams to reliably deploy and operate their own production services and products. We work with numerous engineering teams across the company to understand their infrastructure requirements and development workflows, develop broadly applicable self-service platform services and tooling, continuously monitor how platform services are being utilized, and look for ways to improve developer productivity through automation and education. We are big open source enthusiasts and use a number of open source tools in our stack (contributing upstream whenever possible). Some of the tools we use regularly include Go, AWS, Kubernetes, Crossplane, Terraform, Helm, Drone, Prometheus, and Grafana. However, technology is nothing without a stellar team of engineers that are focused on doing high quality work and working as a team to solve complex distributed computing and platform engineering problems. This is where you come in! We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Our ideal candidate 2+ years of experience managing and mentoring a team of 3+ engineers Has 5+ years of experience owning the design and implementation of large software/infrastructure projects Has built and operated large-scale distributed systems in cloud providers (AWS strongly preferred) Has a strong backend programming background. Fluency in Go is strongly preferred; deep experience with another compiled or strongly-typed backend language is acceptable Pragmatic, detail-oriented, self-motivated, and understands the benefits of collaboration Strong experience operating production Kubernetes clusters, not just deployed to it Has practical experience defining and operating against SLI/SLOs for services they owned Strong experience with observability tooling: metrics, logging, traces, Prometheus, Grafana, OpenTe

mongodbawsazure
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O
Okta
📍 Toronto• Full-time• From C$124K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident

sqlawsrest
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