Lead Account Strategist Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion. What You'll Do Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just produ

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Sales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid. Responsibilities Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff. Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending. Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives. Lead d

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Description of the team The Dashboard Foundations team is the product platform team that stewards the Plaid Dashboard ( dashboard.plaid.com ). As both the portal for applying for production access and also the host for many products, the Dashboard is a critical touchpoint for our customers. Our mission is to build the platform of every product engineer’s dreams, with rich tooling, abstractions, and resources available to support every phase of the software development lifecycle so that developing a high quality, secure product is fast and easy. Our customers are over a dozen teams building in the Dashboard, representing products in areas such as Fraud, Credit, Signal, Account Verification, Transfer products, and more. We are a full stack team made up of former product engineers, drawing upon our experience to set our north star vision. We have in-person members in New York and San Francisco as well as some members distributed in various locations across the United States. Responsibilities You will lead a team of 8 engineers, ranging from Junior to Staff, developing them through clear goal setting, coaching, and feedback. You’ll define and drive the long-term strategy for this foundational area, in c

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Fraud, Appeasement & Identity team protects the marketplace and everyone who depends on it: customers, shoppers, retailers, and brand partners. Within this team, the Identity Platform group builds and operates the core services that verify who our users are, secure their accounts, and provide trustworthy identity and eligibility signals to systems across Instacart. We're looking for an Engineering Manager to lead the Identity and Risk Platform team. In this role, you'll own a critical part of Instacart's trust infrastructure across authentication, account lifecycle, identity verification, and graph and relationship modeling, while managing and developing a team of backend and platform engineers. Your work will directly influence fraud losses, account security, marketplace integrity, and Instacart's ability to scale responsibly while meeting

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Fraud, Appeasement & Identity team protects the marketplace and everyone who depends on it: customers, shoppers, retailers, and brand partners. Within this team, the Identity Platform group builds and operates the core services that verify who our users are, secure their accounts, and provide trustworthy identity and eligibility signals to systems across Instacart. We're looking for an Engineering Manager to lead the Identity and Risk Platform team. In this role, you'll own a critical part of Instacart's trust infrastructure across authentication, account lifecycle, identity verification, and graph and relationship modeling, while managing and developing a team of backend and platform engineers. Your work will directly influence fraud losses, account security, marketplace integrity, and Instacart's ability to scale responsibly while meeting

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Data Analytics and AI org (DAA) is actively seeking a Staff Data Scientist, GTM to provide technical leadership for Snowflake’s next generation of AI & Machine Learning powered GTM decision systems. You will contribute to high-impact work across sales and marketing: propensity models across the GTM funnel, measuring the causal effect of GTM investments and interventions, and recommending actions for accounts, leads, opportunities, and customers. This role goes beyond developing models. You will define how decision systems are designed, evaluated, productionized, and integrated into the workflows of sellers, marketers, and business leaders. You will establish reusable technical standards, guide investment across use cases, and ensure that sophisticated methods translate into measurable business impact. What You’ll Do • Set the technical direction for a portfolio of AI & Machine Learning GTM decision systems spanning Sales and Marketing. • Develop pipeline forecasting methods that model stage progression, conversion, deal timing • Build account, lead, opportunity, and customer models that identify propensity, risk, potential, and likely next outcomes. • Develop recommendation and next-best-action systems that determine where GTM teams should focus, which action to

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Support Manager to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regula

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Onboarding Officer to help scale Qonto's Italian market. You'll conduct deep-dive account validations in strict compliance with Bank of Italy guidelines, tackling a significant operational backlog while maintaining high quality standards. You will report to Alessandro Pesapane, Team Lead KYC-B Operations Italy. ➡️ What you'll do Validate customer and company profiles: Conduct thorough manual validations (15-20 per day) to determine account eligibility — analysing structures, beneficial owners, and business models. Review complex KYC/KYB documentation: Verify passports, IDs, company registration documents, and financial statements across the customer lifecycle. Draft detailed analytical reports: Write comprehensive, structured justificati

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Equip businesses with the tools and insights to transform their supply chains This role has a robust compensation package: Base salary: $140,000-175,000; OTE: $280,000-350,000, uncapped accelerators, equity grants, competitive benefits and more. The opportunity: We’re looking for a pragmatic, growth-minded Sales Leader with a proven history of driving success to guide our San Francisco Sales Team. In this role, you’ll coach and develop Account Executive, building high-performing, inclusive teams to achieve company goals for volume growth and net revenue. You’ll play a critical part in developing talent for progression and promotion within our fast-growing organization. Reporting directly to our Regional General Manager, you’ll collaborate closely with our Executive Team to deliver key outcomes. This role features a 50/50 compensation model (Base + Uncapped bonus), designed for strong leaders to effectively maximize their earnings through a heavily incentivized sales program. You will: Build, inspire, and lead strong sales teams that consistently meet and exceed targets. Provide inclusive leadership and clear direction to a high-performance team, includi

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Manager, Customer Success , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success, , you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broa

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Area Vice President, you'll lead GitLab's Financial Services sales organization and shape how we win new customers, expand existing relationships, and deliver predictable growth. You'll build and develop a team of Regional Sales Directors who lead Enterprise and Commercial Account Executives, helping financial services customers improve how they build, secure, and deliver software with GitLab's DevSecOps platform. Reporting to the Vice President of Sales, AMER, you'll set the strategy for the area while staying close to customers, leaders, and day-to-day execution. This is an opportunity to build a hig

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team At Mixpanel, our Sales team manages the full customer lifecycle—from acquisition to expansion—helping prospects and customers leverage data to better understand and improve their digital experiences. In APAC, we are building a high-performing, collaborative, and customer-obsessed sales organisation focused on accelerating growth across the region. We operate with a strong sense of ownership, ambition, and teamwork—partnering closely across Marketing, Customer Success, and Solutions Engineering to deliver meaningful outcomes for our customers. About the Role Mixpanel is looking for a commercially minded, hands-on, and people-first Head of Sales to lead and scale our business across Australia and New Zealand. Reporting to the VP of Sales, APAC, this leader will play a critical role in executing regional go-to-market strategy, driving revenue growth, and developing a high-performing team across SMB, Mid-Market, and Enterprise segments. This is a player-coach role, ideal for a leader who thrives in fast-paced, high-growth environments and is equally comfortable coaching teams, building pipelines, and engaging directly in deals across segments. The ideal candidate brings a deep understanding of the Australian market, experience operating across multiple sales motions, and a passion for building teams and delivering customer value. Responsibilities Lead, coach, and develop a team of Account Executives across SMB, Mid-Market, and Enterprise segments Drive consistent achievement of revenue targets across new business, expansion, and renewals Partner with the VP of Sales, APAC to execute regional G

About the Team Netlify runs on usage. Developers buy credits, teams consume compute and bandwidth, and enterprises commit to spend. The Accounts and Billing area owns how all of that works: the accounts foundation every customer signs into, the billing platform that meters and charges them, and the pricing and packaging model that sets what they pay. It sits at the center of how Netlify grows, and it touches Finance, Growth, UX, Sales, and the executive team. As a Staff Product Manager, you’ll help define and evolve Netlify’s monetization model, bringing a strong point of view while partnering across the company to make high-impact decisions, and you will build hands-on next to engineering, Finance, and design rather than run a team from above. You’ll collaborate closely with senior leaders, including the CEO and CFO, as we continue to evolve Netlify’s pricing and packaging strategy. What You'll Do Lead the strategy and evolution of pricing, packaging, and monetization, including plans and tiers, the credit and usage model, seat-versus-consumption economics, on-demand and overage rates, enterprise commitments and discounting, storage pricing, regional pricing, and annual plans. Ship billing as a product: metering accuracy, invoicing, payments, refunds, and customer-facing usage visibility, including the billing and usage interfaces enterprises are asking for. Steward the accounts foundation: sign-up and authentication, identity, orgs and teams and seats, roles and permissions, account security, and fraud and abuse at the top of the funnel. Build and lead the pricing and packaging experimentation program, using data, customer insight, and sound judgment to guide decisions: product analytics, conversion and activation, and credit-consumption telemetry. Partner with Finance to develop pricing approaches that balance customer value, business goals, and long-term sustainability. Partner with engineering and cross-functional stakeholders to set priorities, evaluate tradeo

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team At Mixpanel, our Sales team manages the full customer lifecycle—from acquisition to expansion—helping prospects and customers leverage data to better understand and improve their digital experiences. In APAC, we are building a high-performing, collaborative, and customer-obsessed sales organisation focused on accelerating growth across the region. We operate with a strong sense of ownership, ambition, and teamwork—partnering closely across Marketing, Customer Success, and Solutions Engineering to deliver meaningful outcomes for our customers. About the Role Mixpanel is looking for a commercially minded, hands-on, and people-first Head of Sales to lead and scale our business across India and South Asia. Reporting to the VP of Sales, APAC, this leader will play a critical role in executing regional go-to-market strategy, driving revenue growth, and developing a high-performing team across SMB, Mid-Market, and Enterprise segments. This is a player-coach role, ideal for a leader who thrives in fast-paced, high-growth environments and is equally comfortable coaching teams, building pipelines, and engaging directly in deals across segments. The ideal candidate brings a deep understanding of the Indian market, experience operating across multiple sales motions, and a passion for building teams and delivering customer value. Responsibilities Lead, coach, and develop a team of Account Executives across SMB, Mid-Market, and Enterprise segments Drive consistent achievement of revenue targets across new business, expansion, and renewals Partner with the VP of Sales, APAC to execute regional GTM strate

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Technical Success Manager (TSM) will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices; monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels; plan and proactively drive consumption and usage across customer accounts. Lead personalized training sessi