Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Data Layer As a Senior Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches,
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly. What you’ll do: Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows). Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans. Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling. Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs. Build and run an
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer (EAA) The CEE Surfaces team, part of Coinbase's Customer Experience & Engagement org within EAA, owns the customer- and agent-facing support experiences across Help Center, chat, in-product entry points, and agent tools. We're hiring a Senior Software Engineer to build and scale high-impact CX journeys spanning React/TypeScript frontends, Go backend services, and integrations with the CEE Foundations and Intelligence layers. You'll ship reliable, measurable features that improve automation, resolution quality, and customer satisfaction across every support surface. What you'll do: Build end-to-end full-stack features across React/TypeScript frontends and Go backend services for Help Center, chat, and agent-facing workflows. Partner with Product, Design, CX Ops, and peer engineering teams to turn high-volume customer problems into intuitive self-serve and assisted-support experiences. Own APIs, service integrations, and UI flows that connect Surfaces with CEE Foundations and Intelligence capabilities, including routing, procedures, data-plane integrations, and evaluation systems. Drive CX outcomes through experimentation, instrumentation, and iterative delivery, using metrics such as containment, AtR, CSAT, and escalation rates. Lead integration of AI/ML and vendor capabilities into customer and agent experiences with appropriate guardrail
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Staff Software Engineer on the Core Automation team within Platform , you'll architect and build the Agentic AI systems that are reimagining how Coinbase delivers customer support and manages compliance at scale. This team is focused on automating high-volume operational processes with AI, then building the primitives and orchestration platform that let every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. What you'll do: Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale Mentor engineers across the team on system design, coding standards, and AI/ML best practices Required Skills and Experience: 12+ years of backend software engineering experience, with deep proficiency in Golang
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Product Marketing Manager on the Product Marketing team within the Consumer & Business group, you'll own the go-to-market strategy for trading products in the Coinbase retail app. This team defines the narrative that Coinbase is the best place to trade across asset classes, from spot to perpetual futures and options. You'll be the connective tissue between the trading product team and marketing, driving trading volume growth through product launches, sharp positioning, and creative growth programs that turn awareness into action. What you'll do: Own the end-to-end trading PMM strategy, translating a complex product suite (perpetual futures, options, margin, spot) into customer-first positioning and messaging that drives adoption. Lead go-to-market for new trading instrument launches on the retail app, including audience strategy, value proposition development, channel planning, creative briefing, and measurement. Drive trading volume growth across the full funnel, partnering with CRM and growth teams to activate awareness campaigns, new product launches, and win-back programs targeting churned traders. Conceive and execute novel engagement programs (trading competitions, incentives, event-driven campaigns) that reach active traders and accelerate adoption of new instruments. Build deep customer understanding across trader segments, from first-time der
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Sr. Compensation Business Partner to join our Global Total Rewards team within the People Success Team organization. This is a senior IC role spanning three focus areas: executive compensation, comp business partnering for a portfolio of senior executives across G&A and Product groups, and driving AI strategy and transformation across the Compensation function. You'll help define what an AI-first Compensation function looks like at Coinbase, building workflows and tooling that make the entire team faster while delivering exec-ready recommendations on our most complex pay decisions. What you'll do: Own executive compensation for our most senior leaders, including exec offers, long-term incentive design, and Comp Committee materials in partnership with Legal, Finance, and external advisors Partner as the dedicated comp business partner to a portfolio of senior executives across G&A and Product groups, delivering fast, concise recommendations on anything comp-related Lead AI strategy and transformation for the Comp function by identifying, designing, and deploying AI-enabled workflows and agents that accelerate benchmarking, scenario modeling, and stakeholder communications Translate complex pay scenarios and program tradeoffs into clear narratives and executive-ready materials that drive decisions in an async-first environment Shape executive com
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Finance & Strategy Manager on the Core FP&A team, you'll provide CFO-level financial partnership to critical support functions across Coinbase, including People, Legal, Compliance, Policy, and Finance. This team sits at the center of company-wide resource allocation, investment strategy, and long-term financial planning. You'll partner directly with multiple C-level executives and their leadership teams to shape how Coinbase deploys capital and scales its operations, while leading and developing a team of finance professionals. What you'll do: Own the financial health of multiple major functional areas, serving as the primary finance partner to 3+ C-level executives and their leadership teams on resource allocation, investment strategy, and long-term planning. Drive the vision for how Finance partners with the business by identifying and implementing new analytical frameworks, efficiency opportunities, and operational improvements. Lead and develop a team of finance professionals, setting clear performance expectations and building a culture of strategic thinking and continuous improvement. Partner cross-functionally with People, Legal, Compliance, Policy, and Finance leadership to align on budgets, forecasts, headcount planning, and strategic priorities. Shape company-wide investment decisions by building financial models, scenario analyse
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Backend - Platform (Tokens & Wrapped Assets) We're hiring a Senior Software Engineer to join the Tokens & Wrapped Assets team within the Platform organization. This team builds and operates the platform that issues, wraps, and transforms every asset at Coinbase, including flagship wrapped assets like cbBTC, spanning Ethereum, Base, and Solana. You'll own complex projects end-to-end, from smart contract through APIs and production rollout, designing and operating the Go services that mint, burn, bridge, and reconcile wrapped assets across chains. What you'll do: Own end-to-end delivery of complex token and wrapped asset initiatives, from smart contract deployment through API design, SLOs, and production rollout across multiple chains. Build and operate the Go services and smart contracts that mint, burn, bridge, and reconcile wrapped assets, ensuring correctness across on-chain and off-chain systems. Drive improvements to the asset transformation and migration pipeline, making it dramatically faster and safer to launch, upgrade, and migrate tokens at scale. Partner across Trading, Custody, USDC, Compliance, and the broader crypto stack to ship customer- and revenue-impacting work that advances onchain innovation. Lead on-call ownership for team services, building observability, runbooks, and operational improvements that keep T
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Compliance Associate for Coinbase Luxembourg S.A., you'll serve as a strategic advisor and key second-line defender within the Luxembourg Compliance team. This team owns the compliance framework that keeps Coinbase aligned with regulatory obligations across one of our most critical European entities. You'll lead framework development, regulatory advisory, and CCO support, ensuring our compliance posture scales with the business and meets the expectations of Luxembourg regulators. What you'll do: Lead the drafting, maintenance, and updating of local compliance policies and frameworks, ensuring alignment with EU/Luxembourg regulatory requirements and group-level standards. Own the Compliance Monitoring Plan and execute thematic reviews across key regulatory obligations, partnering with the Central Compliance Testing & Assurance team to ensure second-line coverage and consistent methodology. Drive regulatory engagement support by preparing materials for inspections, regulatory queries, and governance bodies, and coordinating annual regulatory reports (e.g., AML Risk Assessment, RC Report, Annual Compliance Summary Report). Execute consumer protection monitoring across conflict of interest, transparency, and disclosure requirements, and support Compliance by Design reviews for new products and services. Support the coordination and handling of regul
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building prediction markets as part of the Everything Exchange, letting millions of users trade on the outcomes of real-world events across sports, politics, crypto, and culture. We're building the full regulated stack in-house: our own exchange, clearing, and settlement infrastructure. As a Staff Software Engineer on the Prediction Markets team , you'll design and own the core backend systems that power market discovery, best-in-class trading experiences, order management, market resolution, and settlement. It's a rare chance to build market infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Own the design, development, and reliability of backend systems that power order management, trade matching, settlement, and market resolution for prediction markets Architect distributed systems that enforce strict correctness guarantees across clearing, payout, and position management workflows Drive the technical strategy for migrating from third-party venue participation to a fully Coinbase-operated exchange and clearing platform Lead cross-functional collaboration with Product, Compliance, and Risk teams to ensure the platform meets regulatory requirements and launches with confidence Shape engineering standards and practices across the Prediction Markets team, setting a high bar for code quality, system
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Talent Program Manager on the Talent Programs team within People Success, you'll own the design and execution of how Coinbase selects and evaluates talent at scale. This team defines the strategy, systems, and processes that keep our hiring engine running with the highest quality, and this role sits at the center of that work. What you'll do: Own the end-to-end design and implementation of selection and assessment programs, building the frameworks, rubrics, and calibration processes that drive consistent, high-quality hiring decisions across Coinbase Lead cross-functional program execution with COEs including Talent Acquisition, Talent Management, People Analytics, and HR Tech, managing detailed project plans, stakeholder alignment, and delivery timelines for concurrent initiatives Build scalable interviewer enablement programs that strengthen how hiring teams evaluate candidates, including scorecard design, structured interview methodology, and bias-reduction practices Drive the change management strategy for new selection and assessment programs, owning stakeholder alignment, enablement materials, communications, and adoption tracking to ensure frameworks land consistently across teams Partner with People Analytics to define success metrics for selection programs, using data to validate assessment effectiveness, identify gaps, and iterate on evalu
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders. The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges. You'll generate deep user empathy through mixed-methods research, directly shaping roadmap prioritization, feature design, and scalable research programs that keep the entire team embedded in trader needs. What you’ll do: Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact. Conduct mixed-methods research, including interviews, usability testing,
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you’ll build and lead the teams that respond to users in the wild—across Reddit, X, LinkedIn, and wherever else crypto conversations happen. And because every public support interaction is also a brand moment, you’ll work hand-in-glove with our Comms team to ensure we speak with one voice: clear, empathetic, credible, and aligned to Coinbase’s values. This is a role for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission. This role will be embedded within the Customer Experience (CX) organization, working at the intersection of product and support to transform the customer experience. What you'll be doing Champion Coinbase’s Global Social Support/Social Care strategies, define roadmaps/playbooks/voice/tone of global social support programs, and present strategic recommendations and data-driven insights directly to COO and CEO on a regular basis. Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent channels—meeting users where they are. Define global Crisis Mana
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Associate to join the Business Development team. This team is responsible for sourcing, executing, and scaling critical partnerships across Coinbase's core products, business lines, and global ecosystem. You'll autonomously own a portfolio of high-impact partner relationships, lead complex deal execution from first conversation through launch, and work directly with product and business leaders to bring new partnerships to life as company priorities and market opportunities evolve. What you'll do: Own and manage a portfolio of partnerships end-to-end, driving execution against commitments, resolving blockers, and ensuring partners deliver on agreed milestones and KPIs. Shape partnership strategy by identifying where new relationships can unlock growth, co-creating commercial frameworks alongside Product, Engineering, and Business leaders. Source, structure, and negotiate complex commercial agreements, independently managing the full deal lifecycle from initial outreach through close. Track partnership performance metrics, flag risks to senior stakeholders, and drive cross-functional resolution across legal, compliance, product, marketing, and finance. Lead partnership launches by coordinating cross-functional workflows and ensuring operational readiness from contract signing through go-live. Required Skills and Experience: 5+ years in strategic,
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