Lead Partner Operations Specialist Jobs

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Partner Operations Specialist – Global Alliances & Channels This is an individual contributing role to help lead and drive operational excellence and accelerate global partner growth by optimizing our ecosystem's lifecycle for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: On-site About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Partner Operations Lead, you will oversee local team members in Chennai while also delivering high-value operational support, executive administrative assistance, and improvements to support our global alliances experience. What You’ll Do Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance. Act as the primary conduit between partner deal submitters, the alliance team, and fie

MongoDB is seeking a Senior Partner Marketing Manager to build and scale high-impact go-to-market programs with strategic cloud, technology, AI, and ecosystem partners. This role will contribute to the partner marketing strategy and execution across integrated campaigns, launches, events, digital programs, co-marketing motions, marketplace activation, and marketing enablement. Working closely with Partner team, Specialists,, Partner Strategic Operations, Alliances, Field Marketing, Global Demand Center, Product Marketing, Sales Enablement, and Communications teams. Reporting to the Lead, Partner Marketing, the successful candidate will help drive customer adoption through partner attach and generate partner-sourced and partner-influenced pipeline, while creating repeatable programs that scale across regions and partner types. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Key Responsibilities Translate partner capabilities, integrations, APIs, and AI solutions into compelling marketing messaging and experiences for developers, architects, IT decision-makers, executives, partner sellers, and marketers Develop customer-outcome-led messaging and campaigns that clearly articulate the better together value of MongoDB plus partner Plan and execute integrated, multi-channel programs leveraging the Global Demand Center and their offerings across direct, organic and paid channels Support cloud marketplace, solution-listing, integration, launch, and post-launch adoption motions where applicable working closely with Cloud Partner Marketing team Create scalable marketing activation assets for partners including campaign-in-a-box kits, co-marketing plays, solution briefs, messaging guides, battlecards, demos, webinars, training, and customer-facing content Build repeatable partner marketing playbooks, content kits, and operating processes that can be localized and scaled across partners and regions Lead partner-facing events,

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Onboarding Operations Specialist (L1) About the job Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem. The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly im

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback. You’re excited about this opportunity because you will… Lead and oversee live testing across transport, deployment, and safety validation. Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members. Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes. Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required. Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products. Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution. Mentor junior team members in structured debugging and documentation practices. Conduct detailed analyses and generate comprehensive reports that identify trends, summarize findings, and provide strategic recommendations to engineering and operations partners. We’re excited about you because… 2+ years of exper

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is where data quality meets real-world impact. Our team reviews annotation outputs, tests the internal tools our engineers rely on, and surfaces the kinds of defects and patterns that, left unchecked, quietly degrade the systems powering our vehicles. We are precise, collaborative, and genuinely motivated by the idea that doing this work well matters. This is a team that takes quality seriously without making it feel like a grind. You will have clear processes to work within, a direct line to the Operations Lead when something needs escalation, and the satisfaction of knowing that the issues you catch and document today help make a self-driving vehicle more reliable tomorrow. About the Role Autonomous vehicles learn from data. The accuracy of that data depends on people who care enough to get every detail right. If that's how you're wired, we want to meet you . We are looking for a Software Operations Sp

About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Core Responsibilities: 1. Inventory Management & Replenishment Monitor and manage inventory levels across all fulfillment locations. Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules. Create and maintain replenishment plans to prevent stockouts and excess inventory. Coordinate inbound and outbound shipments to maintain optimal stock levels. 2. SKU Availability & Sales Channel Control Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling. Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation. Reactivate SKUs immediately upon confirmed stock replenishment. Validate system inventory feeds to ensure accurate stock availability is reflected online. 3. Systems Reconciliation & Inventory Accuracy Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms. Investigate and resolve discrepancies between internal systems and 3PL warehouses. Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances. Maintain accu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Seller Systems Operations Associates in a player-coach capacity. You’ll be accountable for your team’s operational performance, development, and engagement, while working closely with global operations specialists, business process owners, and cross-functional partners to improve workflows and user experiences. Responsibilities Lead the day-to-day operational performance of a team of Associates, including quality, productivity, service-level, and other team goals. Set clear expectations, priorities, and performance goals for individuals and the team. Manage team capacity, scheduling, and work allocation to ensure critical workflows are covered and work is completed accurately and on time. Coach Associates on troubleshooting, process knowledge, communication, and sound judgment in resol

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Position Snowflake is seeking a Sr. Director, GTM Process & Operations to own our global GTM operating model, reporting to the SVP of Revenue Strategy and Operations. This executive role defines how Snowflake's revenue motion runs — setting business priorities and processes, leading AI and automation adoption across GTM workflows, and standardizing the Quote-to-Cash and field support functions that directly drive revenue velocity. You will own the operating cadence that connects GTM strategy to execution, lead cross-functional alignment across Sales, Finance, Legal, and Partner Operations, and manage a global team of Directors, Senior Managers, and specialists across QTC, Core Sales, and Shared Services. As a key leader in Snowflake's AI-native RevOps evolution, you will inherit a highly capable team and push it further — ensuring Snowflake's own revenue operations are the best proof point for Snowflake's technology. Key Responsibilities GTM Business Strategy & Operating Model Own GTM business priorities, processes, policies, and operating metrics across the revenue motion. Define field requirements and translate GTM strategy into clear business cases and outcome targets. Drive the operating cadence that connects strategy to execution. AI & Automation Adopti

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Fraud Operations. About the job In this role, you will be responsible for the performance and development of Fraud Operations Specialists, ensuring that cases are worked efficiently by order of priority, with high precision. The ideal candidate is comfortable in a fast paced, ever changing environment, is passionate about preventing consumer harm and enjoys switching between strategic and tactical level thinking. You will closely partner with other Fraud Operation Managers, Product Managers and Engineers, to deliver top performance of the entire Fraud Operations team. Responsibilities In this role, you’ll: Lead one of Twilio’s Fraud Operations organizations, which is responsible for fraud prevention on Twilio’s platform. Direct the day to day activities of your team to ensure Service Level Agreements are being consistently met Act as the point of contact for high value customer incidents Coach and mentor your te

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview:- The Campaign Operations Lead will own campaign delivery, performance optimization, and team excellence for managed service advertisers. This role demands high aptitude, strong analytical depth, and hands-on AdTech expertise, with the ability to connect platform mechanics, measurement, and business outcomes. You will lead a team that operates at the intersection of AdTech systems, data analysis, and advertiser execution. Key Responsibilities:- Team Leadership & Analytical Excellence ● Lead, mentor, and develop a team of Campaign Operations Specialists/Managers, setting a high bar for analytical rigor and AdTech understanding. ● Drive structured thinking, hypothesis-driven optimizations, and data-backed decision making. ● Upskill the team on platforms, measurement frameworks, and ecosystem best practices. Campaign Delivery & Performance Ownership ● Own end-to-end delivery across Paytm Ads inventory (Search, Display, Native, Post-Transaction, Video) and the Programmatic ecosystem ● Ensure zero-defect launches, accurate targeting, bidding, tracking, pacing, and reporting. ● Act as final escalation owner for complex delivery, measurement, or performance issues. Advanced Optimization & Insights ● Conduct deep-dive analysis on performance drivers across inventory, creatives, bids, audiences, and funnels. ● Apply advanced optimization frameworks to improve CTR, CVR, CPA, and ROAS. ● Translate learnings into repeatable playbooks and SOPs. AdTech, Measurement & Platform Collaboration ● Partner closely with Product and Tech teams to debug and improve auction mechanics, pacing logic, a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're seeking a Staff Product Manager to own Flexport's Catalog, Search, and Booking roadmap within Commerce Tech. You'll work with two engineering teams and data science to improve the quality of our product catalog (~300k service offerings), ensure clients and operators can discover offerings effectively, and deliver a friction-free booking experience. This role's importance grows as Flexport exposes these functions directly to clients through our Instant Price & Book initiative. Gaps absorbed internally today must be hardened for external users who expect seamless experiences. Key Responsibilities - Own and drive the product roadmap for Catalog, Search, and Booking over a multi-year horizon, aligned to strategic company initiatives. - Lead cross-functional teams of engineers, data scientists, designers, and operations specialists across two engineering teams and partner dependencies. - Work directly with executive leadership and senior business stakeholders across all modes and geographies to secure buy-in for client-facing experiences. - Define end-to-end customer experience requirements, translating complex busin

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is hiring a Business Operations Lead, Compensation & Equity to help build the next stage of our compensation function. This is a senior individual contributor role with exposure to company-level decisions and frequent partnership with the executive team and leaders across People, Finance, Legal, Talent, and the business. You will not manage a team, but you will operate as a thought partner and owner for some of Ramp's most important people and business decisions. This role works on high-judgment, high-impact questions that sit within a few steps of Ramp's senior leadership team. You will work directly on issues that affect hiring strategy, retention, performance, equity planning, international expansion, executive decision-making, and the employee experience. For the right person, this is a way to build rare expertise in compensation and equity while developing the judgment and company context to take on broader operating roles over time. You do not need to be a career compensation specialist. You do need to be analytically e