Lead Partner Operations Specialist Jobs

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

The Team + The Role Pendo is hiring a Senior Account Executive for our Commercial Sales team in Munich, Germany to drive new business across our the DACH region to target prospect accounts. This role is built for high-performing Senior Commercial with a proven track record of closing self generated deals across and running sales motions with autonomy and excellence. You’ll lead complex, multi-stakeholder sales cycles, selling cutting-edge Data & Analytics solutions powered by AI—backed by exciting product innovation and momentum at Pendo—while accelerating growth in one of our most strategic segments. This role is a hybrid position working 3 days per week from our office in Munich. What this looks like day-to-day Win new enterprise logos across Germany and the DACH region Lead complex, multi-stakeholder sales cycles from first engagement to close Consistently deliver and hit quotas Build trusted relationships with C-level and senior decision-makers Develop and execute clear, strategic account plans Position Pendo’s AI-powered Data & Analytics platform as a critical driver of digital transformation Collaborate cross-functionally to win and expand strategic accounts Maintain accurate forecasting and disciplined pipeline management Who You Are You're a builder, not a maintainer. This paragraph does not change: You’re most energized when there isn’t a clear path yet, and you get to define it. You don’t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great recruiters don’t just follow instructions; they operate as strategic advisors, influencing hiring decisions, guiding stakeholders, and elevating how we attract talent. You're AI-curious - genuinely. This paragraph does not change: You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything; how you source, how you prep for

Pendo is hiring a Senior Account Executive for our Enterprise Sales team in Munich, Germany to drive new business across our largest DACH Accounts and Dax 40 prospect accounts. This role is built for high-performing enterprise sellers with a proven track record of closing $500K–$1M+ SaaS deals in start-up or high-growth environments. You’ll lead complex, multi-stakeholder sales cycles, selling cutting-edge Data & Analytics solutions powered by AI—backed by exciting product innovation and momentum at Pendo—while accelerating growth in one of our most strategic segments. Key Responsibilities Win new enterprise logos across Germany within Pendo’s most strategic segment Lead complex, multi-stakeholder sales cycles from first engagement to close Consistently deliver $500K–$1M+ SaaS deals Build trusted relationships with C-level and senior decision-makers Develop and execute clear, strategic account plans Position Pendo’s AI-powered Data & Analytics platform as a critical driver of digital transformation Collaborate cross-functionally to win and expand strategic accounts Maintain accurate forecasting and disciplined pipeline management Experience & Requirements Passion for AI and Technology - you'll be someone who embraces AI in and out of work, and a curiosity for AI and the role it is playing in all that we do Strong track record of closing $500K–$1M+ enterprise SaaS deals across DACH Experience selling into large, complex, matrix organisations Background in Data, Analytics, AI, or enterprise technology solutions Proven success in a start-up or high-growth environment Confident engaging senior stakeholders and executive buyers Structured, strategic, and highly self-driven Fluent German and professional English Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product succe

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet's customers in Europe, the Middle East, and Africa expect our Customer Trust team to understand their compliance challenges, speak their language, and respond quickly to security assessments. We're looking for a Sr. Security Engineer I to lead Customer Trust operations across EMEA—responding to security questionnaires, managing vendor risk assessments, and building trusted relationships with enterprise customers in these regions. You will be responsible for questionnaire triage, completion, and queue management for EMEA customers. You'll work closely with EMEA sales teams, understand regional compliance requirements (GDPR, EU data protection, sector-specific frameworks), and ensure Smartsheet maintains a strong reputation for responsiveness and technical credibility in these high-value markets. You will work remotely from the UK and report to our Sr. Director, GRC Engineering, based in the US You Have 5+ years of experience in customer trust, vendor risk management, security assessment, or customer-facing security roles at SaaS or cloud platform companies. Proven experience completing and responding to customer security questionnaires, vendor assessments, and RFIs. Strong understanding of GDPR, EU data protection, and regional compliance requirements: Familiarity with data residency, data processing agreements, DPIAs, and how cloud services operate within EU regulatory frameworks. Knowledge of GRC frameworks: Working knowledge of SOC 2, ISO 27001, and compliance standards commonly referenced in EMEA asse

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking for a skilled and motivated Principal Software Engineer who is passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader located in Bulgaria. You Will: Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driving large-scale projects to completion. Foster strong technical leadership, mentoring senior engineers and influencing best practices across multiple engineering teams. Lead deployment reviews for high-impact projects, ensuring they meet scalability, performance, and security requirements. Collaborate closely with product management and other business stakeholders to balance market needs with technical constraints, driving innovation while maintaining technical rigor. Advocate for quality and operational excellence, ensuring systems are monitored, tested, and maintained to meet the highest reliability standards. Perform other duties as assigned. You Have: Proven experience in system architecture and the d

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet targets industries where workflow specificity is essential. As a Principal Product Marketing Manager, Vertical Industries, you will lead the strategic development of industry-specific value narratives, use case positioning, and sales-ready content for priority vertical, Manufacturing. In this role, you will own the GTM narrative, ensuring positioning is grounded in quantified, defensible value claims. This role requires deep industry curiosity, methodological discipline, and the ability to drive multiple complex workstreams in parallel to maintain Smartsheet’s competitive edge. This full-time position reports to the Sr. Director, Customer Value and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. What You Will Own: Value Strategy Execution — Vertical Industries Lead the team's execution of the Smartsheet Value Strategy process for priority verticals. Define positioning scope, including target segments, industry-specific buyer roles, KPIs, and competitor sets. Validate buyer value levers and map them to Smartsheet's capabilities to demonstrate differentiated, quantified benefits. Build vertical Value Impact Models and define the problem Smartsheet owns within each industry. Develop cross-functional Adoption Plans and validate position hypotheses through direct buyer sessions. ICP & CAPDB for Vertical Segments: Own ICP definition and target account prioritization for each priority vertical. Ensure each vertical ICP sp

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps. You have a solid history of making the people around you better. You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you. You see yourself as a team captain more than a coach. You are skilled at scaling your influence and abilities. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You thrive on working well with others… and getting things done. You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts. You will report to our VP of Product Design located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Help establish, drive and articulate a vision for the future of design at Smartsheet. Define the user experience strategy and vision for your areas of oversight. Establish goals and target metrics that design decisions can be mapped to. Manage the day-to-day and strategic activities of UX designers, making sure that the human-cen

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. FedRAMP and GovRAMP (formerly StateRAMP) are transforming how Smartsheet serves government and regulated customers. We need a FedRAMP and GovRAMP subject matter expert to lead these programs—someone with real hands-on experience obtaining and maintaining ATO authorizations, navigating 3PAO assessments, and managing continuous monitoring requirements. In this role, you'll own Smartsheet's FedRAMP and GovRAMP certifications, manage relationships with our 3PAOs, drive annual assessment preparation, manage POA&M processes, and ensure we maintain authorizations at the highest level. You'll understand the nuances of federal compliance, speak fluently with government agencies and authorized assessors, and translate complex regulatory requirements into clear roadmaps for engineering and operations teams. You'll be the voice of federal compliance at Smartsheet and the trusted advisor to government customers on our security posture. You Will: Own FedRAMP and GovRAMP (formerly StateRAMP) certifications and roadmaps: Lead the overall strategy for obtaining and maintaining federal authorizations, including package management, compliance timelines, and authority coordination. Manage 3PAO relationships and assessments: Work with accredited third-party assessment organizations to conduct initial assessments and annual re-assessments. Coordinate scoping, evidence preparation, testing coordination, and results validation. Lead continuous monitoring (ConMon) execution: Oversee the delivery of monthly, annual, and event-driven Fed

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a hands-on, working manager role — you will be personally executing technical work (scripting, automation builds, escalated ticket resolution) and leading a team, not just overseeing one. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows (e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting). This role reports directly to the Director of End User Systems , with close, cooperative partnership with US-based Desktop Support managers. You Will IT Automation & Architecture Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement Evaluate and build AI-augmented automation where it reduces toil — e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting Mentor team on automation best practices and review technical designs before deployment Team Leadership & Execution Manage India-based Service Desk team with daily coordination with US

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms. This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India. You Will: Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. Contribute to the design standards and architectural principle standards, designs and processes. Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV). Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines. Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight. Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster. Create and implement data testing plans, en

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic Manager of Sales Development to lead, coach, and motivate our team of Sales Development Representatives (SDRs). In this high-impact role, you will directly influence decision-making and drive growth in a fast-paced environment. This is a US-based remote position reporting directly to the Director of Sales Development, with a preference for candidates located in the Central, Mountain, or Pacific time zones. If you are an innovative leader who challenges the status quo, asks sharp questions, and elevates team performance, we want to hear from you. Here is what we are looking for: You Will: Hire, train and manage a team of Sales Development Representatives Develop strategies for career growth within the Smartsheet sales organization Report on activity metrics and forecast to the sales executives/directors Motivate individuals and team to exceed objectives through coaching and mentorship Actively use Salesforce.com and other SaaS tools to manage sales process, and set standards for performance metrics You Have: 2+ years sales experience in SaaS 1-3 years sales management experience Passion for coaching and mentoring emerging sales talent Experience giving both positive and constructive feedback Demonstrated ability to collaborate with a distributed sales team Capability to understand customer pain points and requirements, capacity to respond with value of Smartsheet products and services Current US Perks & Benefits: Employer subsidized medical/vision and dental coverage f

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role At Stitch Fix, we are at the forefront of innovation, creating cutting-edge solutions that blend fashion, technology, and data science. Our data science team combines machine learning with expert human judgment to generate innovative recommendations and insights that transform the way our clients discover what they love. We believe in a curiosity-driven data science culture where members are empowered to deliver impact through end-to-end model development. The diversity of the problems that we work on and the data-rich environment of our business make it possible, even essential, to bring the tools of multiple disciplines to bear on our hardest problems. We are looking for an experienced Styling Algorithms Team Manager to lead a group of talented machine learning engineers and data scientists. In this role, you will shape the future of fashion technology by driving the development and deployment of our styling algorithms, which empower our human stylists to delight clients by nailing their fit and style. This includes ML-, AI-, and product-driven feature curation and testing for our proprietary styling platform, as well as client-facing AI personalization experiences, such as Stitch Fix Vision, our virtual try-on. Responsibilities: Champion bold AI and ML interventions to improve our styling experiences, enabling our stylists to have a multiplicative impact on their client connection points. Likewise, actively shape the product roadmap for direct client-facing styling experiences, expand

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic Manager of Sales Development to lead, coach, and motivate our team of Sales Development Representatives (SDRs). In this high-impact role, you will directly influence decision-making and drive growth in a fast-paced environment. This is a US-based remote position reporting directly to the Director of Sales Development, with a preference for candidates located in the Central, Mountain, or Pacific time zones. If you are an innovative leader who challenges the status quo, asks sharp questions, and elevates team performance, we want to hear from you. Here is what we are looking for: You Will: Hire, train and manage a team of Sales Development Representatives Develop strategies for career growth within the Smartsheet sales organization Report on activity metrics and forecast to the sales executives/directors Motivate individuals and team to exceed objectives through coaching and mentorship Actively use Salesforce.com and other SaaS tools to manage sales process, and set standards for performance metrics You Have: 2+ years sales experience in SaaS 1-3 years sales management experience Passion for coaching and mentoring emerging sales talent Experience giving both positive and constructive feedback Demonstrated ability to collaborate with a distributed sales team Capability to understand customer pain points and requirements, capacity to respond with value of Smartsheet products and services Current US Perks & Benefits: Employer subsidized medical/vision and dental coverage f

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Social Finance, LLC seeks Senior Software Engineering Manager in San Francisco, CA: Job Duties: Lead one or multiple development teams through the full development life cycle. Challenge the status quo, embrace and foster innovation. Disrupt the industry by building the banking platform of the future. Grow the team, understand what your team needs, define how to find and assess candidates. Define the growth plan for individuals on your team. Hold the team accountable for delivery. Shape and support the team culture with an emphasis on continual improvement, learning, and fun. Generate ideas for new initiatives. Take initiative and produce timely results in a fast paced and sometimes ambiguous environment. Facilitate the definition of project scope, deliverables, and goals. Part-time telecommuting is an option. Hybrid work from SoFi offices in San Francisco, CA. Requirements: Master’s degree in Computer Science, Engineering (any field) or related quantitative discipline and (5) years of experience in the job offered or in any occupation in related field. Special Skill Requirements: 1.) Engineering management 2.) Agile SDLC methodologies 3.) Object-oriented programming and data structures 4.) Mobile application development using Android (Kotlin/Java) and iOS (Swift) 5.) Design and development of reusable

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: This role sits within Enterprise Risk Management (ERM) as part of Independent Risk Management (IRM) and serves as a senior second-line-of-defense (2LOD) risk leader supporting SoFi’s international growth strategy. The Senior Director will lead risk oversight for new products, business initiatives, and international market expansion activities, with an emphasis on retail banking and consumer lending products. This leader will serve in a Business Unit Risk Officer (BURO)-style capacity, partnering closely with business, compliance, legal, and functional risk teams to establish scalable governance frameworks for international expansion and consumer financial products. The role is responsible for driving robust new product approval governance, ensuring alignment with SoFi’s risk appetite, regulatory expectations, and strategic objectives across multiple jurisdictions. The ideal candidate brings deep expertise in retail banking and consumer financial products, experience operating in global regulatory environments, and a demonstrated ability to build and mature international risk governance frameworks. What you’ll do: Serve as the primary IRM point of contact and escalation lead for international product, business, and expansion-related risk matters. Provide independent challenge and strategic risk gui