Lead Partner Operations Specialist Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Staff Software Engineer to join the Blockchain Platform team within Platform and define the technical vision for the infrastructure that connects every Coinbase product to the broader crypto economy. This team builds and operates the nodes, indexers, wallets, and orchestration systems that power every core crypto action (send, receive, stake, bridge, wrap, and more) across 60+ blockchain networks and 300+ tokens. You'll lead the next generation of architecture for our wallet stack, indexing infrastructure, and asset identifier systems, directly shaping how millions of transactions execute with the speed, cost efficiency, and security our customers expect. What you'll do: Define and drive the multi-quarter technical strategy for Blockchain Platform, spanning nodes, wallets, indexing, and asset lifecycle, to support new chain integrations, new products, and significant growth in onchain transaction volume. Architect and evolve core platform infrastructure, including nodes, indexers, wallet systems, and liquidity primitives, for high availability, low latency, cost efficiency, and security at global scale. Lead end-to-end design and rollout of large, cross-team architectural initiatives (e.g., wallet stack rearchitecture, indexing stack redesign, asset identifier system), breaking high ambiguity into clear milestones and measurable outcomes. Drive

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help. What you'll do: Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establish best practices for system design, coding standards, and AI/ML development workflows across the team. Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Co

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Staff Software Engineer on the Core Automation team within Platform , you'll architect and build the Agentic AI systems that are reimagining how Coinbase delivers customer support and manages compliance at scale. This team is focused on automating high-volume operational processes with AI, then building the primitives and orchestration platform that let every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. What you'll do: Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale Mentor engineers across the team on system design, coding standards, and AI/ML best practices Required Skills and Experience: 12+ years of backend software engineering experience, with deep proficiency in Golang

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Product Marketing Manager on the Product Marketing team within the Consumer & Business group, you'll own the go-to-market strategy for trading products in the Coinbase retail app. This team defines the narrative that Coinbase is the best place to trade across asset classes, from spot to perpetual futures and options. You'll be the connective tissue between the trading product team and marketing, driving trading volume growth through product launches, sharp positioning, and creative growth programs that turn awareness into action. What you'll do: Own the end-to-end trading PMM strategy, translating a complex product suite (perpetual futures, options, margin, spot) into customer-first positioning and messaging that drives adoption. Lead go-to-market for new trading instrument launches on the retail app, including audience strategy, value proposition development, channel planning, creative briefing, and measurement. Drive trading volume growth across the full funnel, partnering with CRM and growth teams to activate awareness campaigns, new product launches, and win-back programs targeting churned traders. Conceive and execute novel engagement programs (trading competitions, incentives, event-driven campaigns) that reach active traders and accelerate adoption of new instruments. Build deep customer understanding across trader segments, from first-time der

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Engineer on the FinHub - Ledger team within the Platform group, you'll own the architectural direction of Coinbase's core ledgering systems that process billions of transactions. This team builds the foundational infrastructure that powers financial accuracy and reliability across the company. You'll make critical technical decisions, drive platform improvements, and lead high-impact cross-functional projects that define how we build scalable, highly available systems at Coinbase's growing scale. What you’ll do: Architect and build foundational backend systems with a focus on performance, scalability, and reliability across ledgering and transaction processing infrastructure Drive strategic technical direction for complex, cross-team initiatives spanning engineering, product, and finance Establish and evolve platform best practices, frameworks, and architectural standards that raise the quality bar for the broader engineering organization Provide deep technical mentorship, guide design decisions, and develop senior engineers across the team Shape the team's technical roadmap by collaborating with engineering leadership to identify high-leverage investments and anticipate scaling bottlenecks Embed AI into engineering and operational practices to drive system improvements and workflow efficiency Required skills and experience: 8+ years building and ope

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Compliance Associate for Coinbase Luxembourg S.A., you'll serve as a strategic advisor and key second-line defender within the Luxembourg Compliance team. This team owns the compliance framework that keeps Coinbase aligned with regulatory obligations across one of our most critical European entities. You'll lead framework development, regulatory advisory, and CCO support, ensuring our compliance posture scales with the business and meets the expectations of Luxembourg regulators. What you'll do: Lead the drafting, maintenance, and updating of local compliance policies and frameworks, ensuring alignment with EU/Luxembourg regulatory requirements and group-level standards. Own the Compliance Monitoring Plan and execute thematic reviews across key regulatory obligations, partnering with the Central Compliance Testing & Assurance team to ensure second-line coverage and consistent methodology. Drive regulatory engagement support by preparing materials for inspections, regulatory queries, and governance bodies, and coordinating annual regulatory reports (e.g., AML Risk Assessment, RC Report, Annual Compliance Summary Report). Execute consumer protection monitoring across conflict of interest, transparency, and disclosure requirements, and support Compliance by Design reviews for new products and services. Support the coordination and handling of regul

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is building prediction markets as part of the Everything Exchange, letting millions of users trade on the outcomes of real-world events across sports, politics, crypto, and culture. We're building the full regulated stack in-house: our own exchange, clearing, and settlement infrastructure. As a Staff Software Engineer on the Prediction Markets team , you'll design and own the core backend systems that power market discovery, best-in-class trading experiences, order management, market resolution, and settlement. It's a rare chance to build market infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Own the design, development, and reliability of backend systems that power order management, trade matching, settlement, and market resolution for prediction markets Architect distributed systems that enforce strict correctness guarantees across clearing, payout, and position management workflows Drive the technical strategy for migrating from third-party venue participation to a fully Coinbase-operated exchange and clearing platform Lead cross-functional collaboration with Product, Compliance, and Risk teams to ensure the platform meets regulatory requirements and launches with confidence Shape engineering standards and practices across the Prediction Markets team, setting a high bar for code quality, system

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Backend (Platform - Identity IDV) We're hiring a Staff Software Engineer to own the multi-year technical vision and architecture for Coinbase's identity verification platform within Platform . This platform powers the decision engine, vendor orchestration, and infrastructure that determines whether an identity is genuine at global scale - processing approximately 700K verifications per month across Retail, Prime, and Institutional business lines. You'll define the identity trust layer that every Coinbase product will be built on, leading a three-year arc from platform consolidation through vendor-agnostic orchestration to self-serve scalability for the next billion users. What you'll do: Own end-to-end architecture and technical direction for Coinbase's IDV platform - the decision engine, vendor orchestration layer, and verification infrastructure that all business lines depend on. Lead platform consolidation by migrating all IDV onto a single decision-engine-driven platform, retiring 100+ legacy rules and fragmented paths, and eliminating single-vendor points of failure. Design and build vendor-agnostic orchestration with automated, real-time routing and failover that selects the optimal vendor per request and dynamically balances fraud prevention (FAR) against user access (FRR/SCR). Scale the platform to support every new product, re

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer (EAA) The EAA Compliance CXAE team, part of Coinbase's Enterprise Applications and Architecture org, builds AI-first surfaces, tools, and applications that streamline compliance processes and improve the efficiency and effectiveness of Compliance agents. As a Senior Software Engineer, you'll build full-stack applications that enable Coinbase Compliance Agents to increase productivity, drive automation, and deliver impact at scale through custom development and third-party integrations. What you'll do: Build end-to-end user-facing features using Golang, React, and cloud technologies, delivering AI-first compliance tooling that improves agent productivity and KYC process accuracy. Lead assessment, selection, and implementation of third-party tools and vendor integrations into the compliance agent experience platform. Drive cross-functional delivery of complex technical solutions in collaboration with product, design, security, data, and peer engineering teams. Architect platform improvements that build upon existing development practices and technical domains, delivering reusable capabilities that benefit multiple teams across the organization. Own reliability for Tier-1 compliance systems by anticipating potential issues before they reach production and adapting your approach proactively to work within constraints. Mentor engineers in f

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social support: fast, empathetic, secure, and proactive. As Head of Social Support, you’ll build and lead the teams that respond to users in the wild—across Reddit, X, LinkedIn, and wherever else crypto conversations happen. And because every public support interaction is also a brand moment, you’ll work hand-in-glove with our Comms team to ensure we speak with one voice: clear, empathetic, credible, and aligned to Coinbase’s values. This is a role for someone who thrives in high-visibility, high-stakes environments, and who sees every customer interaction as an opportunity to reinforce our mission. This role will be embedded within the Customer Experience (CX) organization, working at the intersection of product and support to transform the customer experience. What you'll be doing Champion Coinbase’s Global Social Support/Social Care strategies, define roadmaps/playbooks/voice/tone of global social support programs, and present strategic recommendations and data-driven insights directly to COO and CEO on a regular basis. Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent channels—meeting users where they are. Define global Crisis Mana

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform which powers coinbase chat, Help Center and agent tooling surfaces, partnering closely with Conversation Design, CX, and other Engg teams to deliver secure, compliant, and scalable AI-powered support. Our work provides the trusted and accurate automated and agent-assisted experiences—helping customers get answers faster while enabling human agents to resolve cases more effectively. We are hiring an IC5 Machine Learning Engineer to drive the evolution of our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will lead the design and implementation of a sophisticated unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is pivotal in managing complex state transitions, context sharing, and intent routing across a distributed environment. You’ll thrive here if you enjoy high ownership, architecting complex hand-off logic between disparate LLM frameworks, and building reliable AI-enabled products that are fast, measurable, and scalable. What you'll do: Architect and deploy the orchestratio

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Senior User Researcher on the Advanced Trade team within the Consumer & Business group, you'll be the dedicated research voice for Coinbase's most sophisticated traders. The Advanced Trade team builds and improves trading experiences for high-volume, analytical traders, competing directly with top global exchanges. You'll generate deep user empathy through mixed-methods research, directly shaping roadmap prioritization, feature design, and scalable research programs that keep the entire team embedded in trader needs. What you’ll do: Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact. Conduct mixed-methods research, including interviews, usability testing,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Protective Intelligence team within Security helps protect Coinbase's people, assets, and reputation through intelligence, due diligence, and geopolitical risk analysis. As the team scales alongside Coinbase's global growth, this Strategic Intelligence Manager role serves as the individual-contributor expert and directly responsible individual (DRI) for the Strategic Intelligence program. You'll set the strategic direction for the program, lead high-impact due diligence for M&A and executive-level decisions, and deliver forward-looking geopolitical assessments that shape how Coinbase operates and grows around the world. What you'll do: Own the strategic direction and governance of Coinbase's Strategic Intelligence program, serving as the recognized subject-matter expert across reputational due diligence, geopolitical intelligence, and first-party diligence. Lead Reputational Due Diligence for mergers and acquisitions, investments, and s

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Prediction markets are one of the fastest-growing areas in trading, offering traders a way to put money behind their beliefs in sports, politics, and culture. They can be powerful truth signals since traders have financial motivation to be right and there is no third party setting the odds with a built-in edge. As a Product Marketing Manager on the Consumer & Business team, you'll support the Prediction Markets team in growing awareness and adoption of Coinbase's prediction markets product. What you'll do: Own the voice of the customer by immersing yourself in the prediction markets ecosystem and understanding which segments of users are trading which types of prediction markets across sports, politics/economics, culture, and more. Develop growth strategies and tactics for ongoing news and big events (e.g., sports tournaments, elections), ideating, refining, and executing plans using channels like social, email/push, influencers, paid ads, events, and incentives. Lead go-to-market strategy for product and feature launches such as parlays, from planning through execution. Measure and report on the performance of product marketing initiatives to inform ongoing strategy. Think big about the future of prediction markets and how Coinbase can use them to better predict outcomes and bring awareness to those predictions. Required Skills and Experience: 5+ years of market

At Lyft, our mission is to improve people's lives with the world's best transportation. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. About the Team The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions.This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. About the Role We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priori