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Lead Platform Operations Program Manager Jobs

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Explore current lead platform operations program manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Figma
📍 Ca New York• Full-time• From $235K/yr
1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re seeking an experienced Director, Technical Revenue to join our Revenue Accounting team. In this role, you’ll lead complex ASC 606 assessments, develop clear and comprehensive technical revenue memos, and collaborate with cross-functional partners to determine the appropriate revenue treatment for new products, pricing models, and commercial arrangements. You’ll play a meaningful role in shaping our revenue recognition policies and scaling our quote-to-cash systems as the business continues to grow. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and evolve ASC 606 revenue policies for SaaS and consumption-based models, including credits, usage-based pricing, variable consideration, and contract modifications Lead technical accounting research and author clear, decision-ready memos, policies, and playbooks (e.g., SSP frameworks, non-standard deal guidance) Review complex enterprise and strategic contracts, advising Sales, Deal Desk, and Legal on structure, risk, and revenue implications Define revenue recognition approaches for new products and offerings, including performance obligations, SSP, principal vs. agent considerations, and contract changes Translate complex accounting guidance into practical recommendations and scalable processes for cross-functional partners Partner with auditors to support revenue positions, including leading position papers, walkthroughs, and evidence strategies, while ensuring SO

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Figma
📍 Ca New York• Full-time• From $1.4M/yr
1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Corporate Accounting team is responsible for delivering timely and accurate financial reports, maintaining accounting policies, ensuring compliance across the company, and building best-in-class month-end processes - all while partnering with teams across the company. As a Senior Accountant, you'll own key areas of our monthly and quarterly close and take a lead role in designing and maintaining scalable procedures, policies, and internal controls to ensure compliance with US GAAP. We're an AI-forward team: we expect to continually re-think how we close, reconcile, and report using AI and automation rather than simply scaling manual effort. The ideal candidate is highly analytical, works independently, partners well across functions, and consistently meets deadlines while managing shifting priorities. We are currently hiring for two roles in the Corporate Accounting Team: Senior Accountant - General & Administrative Expense Accounting Own G&A cross-functional partnership, cash, corporate card, travel & expense, payroll & benefits accounting, intercompany and consolidations, with flux analysis and technical reporting for assigned areas. Scope may evolve as the team grows. Senior Accountant - Sales & Marketing Expense Accounting Own S&M partnership across functions, ASC 842 lease accounting, capitalized software, prepaids, fixed assets, intangibles & goodwill, and OPEX allocations, including flux review and reporting for your assigned scope. Scope may evolve as the

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Figma
📍 Ca New York• Full-time• From $258K/yr
1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC. In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations Define and operationalize the team's AI strat

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Stripe
📍 South San Francisco• Full-time• $190.4K – $285.6K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead technical discussions and implement scalable technical solutions for open-ended, medium-to-large-sized technical problems in the issued cards and financial accounts space, including account management/compliance, onboarding, fraud prevention, and more (50%); Write technical project briefs and workstream roadmaps for medium-to-large-sized technical problems in the banking-as-a-service space (5%); Provide mentorship & technical training around the codebase to junior engineers and newer engineers (5%); Write technical documentation around compliance and fraud within the card issuing domain (5%); Partner directly with cross functional teams, like Product and Fraud Strategy, to translate real-world requirements into technical outcomes (5%); Regularly go on-call for your engineering team (10%); Review API and technical designs for various engineering teams (20%). Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related field followed by 3 years of experience in Software Engineering. Position also requires experience with the following: 3 years of experience with typed (Java, C++ or Scala) or untyped programming languages (Javascript, Ruby, Python); 2 years of experience with building end-to-end software solutions for fraud, compliance, and/or onboarding in the banking-as-a-service space; 2 years of experience with Data

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Private Employer
📍 India (Hybrid)• Full-time
1mo ago

About the Team Meesho Mall is Meesho’s branded commerce business, focused on building a trusted destination for branded products across categories for users. We are chasing a goal to acquire wallet share of a user on branded items. It is a rocket-ship within Meesho that has been growing super fast YoY About the Role Meesho is building one of India's largest distributor networks to enable faster deliveries, lower shipping costs, and deeper brand penetration across the country. As a Distributor Onboarding Lead (AM – Operations), you will own the complete journey of expanding Meesho's distributor network—from identifying potential distributor partners to successfully onboarding and activating them. This is a high-ownership, field-intensive role that requires strong business development, negotiation, and relationship management skills. You will work closely with brands, distributors, and internal cross-functional teams to build long-term supply infrastructure that powers Meesho's next phase of growth. This role is field-first. Candidates should expect to travel extensively, spending approximately 3 out of every 4 weeks on the ground across different cities and states.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s Safety Operations team is dedicated to protecting our users from bad actors. The Critical Harms Investigations & Incident Management (CHIIMS) team applies subject matter expertise to our highest-level risks, working closely with cross-functional partners. As part of our commitment to safety, we are looking for a Junior Specialist with an investigator’s mindset, skills, and curiosity to investigate and respond to some of our highest-risk escalations. You will work with teams and leaders across the company to quickly and professionally respond to urgent requests for support, and balance competing priorities to get the job done. You will share findings with internal partners to help identify and mitigate risks across the platform. Please Note: This role may review graphic, controversial, and sometimes offensive content in line with Roblox’s content moderation practices. You Will: Incident Investigation and Triage Support, then lead, rapid investigations into critical and complex incidents, including but not limited to threats against child safety, violent extremism, and other high-severity harms. Utilize internal tools, data analysis, and open-source inte

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Bloomreach
📍 Slovakia• Full-time
20 days ago

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview As an Academy Content Consultant, you will join our internal product education team to design and develop high-quality learning content. In this role, you will lead course development projects end-to-end, translating complex product functionality into engaging educational experiences that empower Bloomreach users. Operating with a degree of autonomy, you will collaborate closely with Subject Matter Experts and cross-functional partners in a fast-paced SaaS environment. This position offers excellent opportunities for continuous growth, tool specialization, and direct impact on customer success. As an Academy Content Consultant, your job will be to: Own Course Development Projects End-to-End: Take full responsibility for the post-design planning, execution, iteration, and timely deliver

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Position Overview: As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth

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Lyft
📍 Toronto• Full-time• From C$108K/yr
23 days ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Identity & Integrity organization is looking for software engineers. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched and safe. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Software Engineer in the Identity team, your primary responsibilities will encompass: Lyft’s Login & Signup Experiences: Design and enhancement of our Multi-factor authentication (MFA) experiences. Optimization of verification funnels, including: Phone-based two-factor authentication (2FA) Email verification Identity provider single sign-ons (SSO) Overseeing session management and device validation. Developing OAuth client provisioning and related tooling. Account Security: Act as the frontline defense against fraudsters and phishers aiming to exploit rider and driver accounts through product vulnerabilities. Implement strategies to counteract risks posed by social engineering tactics. Scaling Core Services: Lead the maintenance and optimization of core microservices under the Identity team's purview, essential to Lyft’s diverse service offerings. Manage organizational structures and multi-user management systems. (RBAC, family accounts, AuthZ) Design solutions for high-stakes challenges such as: Preventing unauthorized driving. Thwarting abuse related to recycled phones and their numbers. Striking a balance between stringent customer verification and ensuring minimal user friction. Responsibilities Write well-crafted, well-tested, readable, maintainable code Promote appropriate tech and engineering best practices Implement identity and security protocols to se

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Stripe
📍 South San Francisco• Full-time• $274.5K – $334.6K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Partner with the Tax team stakeholders to design and implement features of our financial systems that include Oracle Cloud Applications (Financials, TRCS, Fusion Tax), Stripe homegrown Tax Solutions and many other tools. Identify opportunities to automate Tax processes, work on transformation initiatives, implement SOX controls and maintain our financial Applications. Lead Finance systems (primarily Tax area including but not limited to Direct and Indirect Taxes) projects and strategic initiatives - including implementation of new tools and business process changes - from requirements, tool selection, system design, implementation, UAT, training, go-live & post go-live support. Serve as a technology liaison with Tax stakeholders to understand their pain points, opportunities for process improvements, automation & efficiency gains, create strategic roadmap and provide them with technology solutions. Demonstrate an understanding of increasingly complex sales tax, transfer pricing and Tax provisioning concepts and effectively apply knowledge to develop and maintain tax systems and data flows. Design solutions and make architecture decisions by benchmarking with industry best practices to help us scale for the future. Partner with Engineering product teams to develop & deliver technical solutions to optimize financial workflow and integration with other Stripe internal sy

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1mo ago

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

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Nuro
📍 California• Full-time• From $72.2K/yr
1mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring & onboarding operators, actively managing their growth & performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics. About the Work People Management: Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric. People Development: You will be expected to lead and manage

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Roblox
📍 San Mateo• Full-time• From $159.9K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Strategic Sourcing Manager you will lead the contract and pricing negotiations of software and tools. In addition, you will work with cross-functional teams to ramp efficiently. You will demonstrate domain expertise in software licensing modeling and contract negotiations. You Will: Assist and support stakeholders with the vendor review process for BATNA purposes and articulating business justification. Demonstrate ability to analyze and interpret spend and cost data, including understanding of Total Cost of Ownership Work collaboratively across Roblox and particularly within the Roblox Corp Eng organization. Work closely with stakeholder teams to forecast the Technology needs for our rapidly growing company Showcase your strong contracting experience and understanding of business risks and address them on legal documents with potential suppliers. Work with our Legal team to manage the review and approval of Master Service Agreements, Terms of Service, NDAs, and End User License Agreements with our vendors prior to business being initiated. Drive price and term negotiation processes to ensure that Roblox’s pricing is best in class and with risks mitigated on contract Drive

awsgitai
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Stripe
📍 South San Francisco• Full-time• $156.8K – $235.2K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

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Stripe
📍 Seattle• Full-time• From $156.8K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams using Java, Ruby, Scala, and Go Build software infrastructure, including developing, testing, and deploying it Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Engineer payments integration with various financial partners software systems Design APIs and underlying data models to support complex financial abstractions and multi-party integrations, enabling flexible billing and settlement configurations across international markets Develop and direct software system testing and validation procedures, programming, and documentation Debug production issues across services and multiple levels of the stack Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints Work with engineers across the company to build new features at large-scale Build new systems to securely store sensitive data; Improve engineering standards, tooling, and processes Integrate observability tools and alerting mechanisms (Datadog, Prometheus) into high-traffic production systems, defining SLAs and real-time diagnostics to meet the reliability standards required by financial partners Mentor junior engineers, lead technical design reviews, and establish best practices in code quality, system design, re

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