Lead Platform Operations Program Manager Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and security engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration. As a Senior Software Engineer , you’ll build and own the backend services, infrastructure, and data systems that support Robinhood Wallet products. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable architectures and maintaining high-quality codebases. You will collaborate closely with client engineers, security professi

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Operations team at Robinhood is dedicated to delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Product Operations Associate, you will play a crucial role in ensuring the smooth operation of our crypto products and future launches. You will lead cross-functional projects designed to improve Robinhood’s operational efficiency and readiness. The role will work on scaling operations for our existing Crypto products as well as scoping operational impact for new Crypto initiatives. This role will work with cross-functional partners including Product Management, Crypto Operations, Compliance, Legal, Engineering, Security, and Customer Experience to guarantee operational readiness. Product Operations Managers are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners. This is a unique opportunity to shape the future of crypto operations for one of the most dynamic teams in the industry This role is based in our New York City, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we be

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and backend engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration. As a Senior Android Developer , you’ll build and own new product features for the Robinhood Wallet Android app. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable mobile architectures, defining code standards, and maintaining high-quality codebases. You will collaborate closely with client engineers, backend develop

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Engagement team’s mission is to drive the way we connect with customers to increase engagement across our products, connecting the right user to the right action. We focus on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey including onboarding, product adoption, engagement, and retention. We work closely with partners across product, marketing, creative, and data science to build campaigns, experiments, and messaging that increase engagement with our products and services. You will be supported by engineers, analysts, content strategists, brand partners, and product developers as we work toward our common goal to help democratize our financial system! As a Senior Growth Engagement Manager you will lead the lifecycle strategy for international consumer engagement. You will focus on building automated and triggered journeys that introduce users to the right products and drive engagement across onboarding, product adoption, and retention. In this role, you will bring a quantitative approach to prioritization and creative problem-solving, using marketing technology a

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Business Recruiting team helps Robinhood hire exceptional talent that enables our business and operations organizations to scale responsibly. The team partners closely with hiring leaders to plan hiring efforts, identify strong talent, and create a consistent candidate experience across the recruiting process. Recruiters on this team support large hiring initiatives and help ensure Robinhood continues to grow with talented, mission-driven people! As a Recruiter, you will lead high-volume hiring efforts across our business organization, while building strong sourcing strategies and scalable recruiting workflows. You will partner closely with hiring managers and other recruiters working on the same roles to coordinate hiring activity, maintain strong pipelines, and keep hiring processes moving efficiently. This role requires someone who can navigate evolving priorities and high volume, introduce structure where processes may not yet exist, and use modern recruiting tools—including AI—to identify and engage top talent. This role is based in our Chicago, IL, Menlo Park, CA, New York, NY, and Westlake, TX offices, with in-person attendance expected at least 3 days per w

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our Crypto team is dedicated to building and expanding our cryptocurrency offerings, making crypto accessible and understandable for everyone. The team partners closely with engineering, product, and compliance to bring new crypto capabilities to customers while maintaining strong regulatory standards. We focus on making complex blockchain technologies more understandable and accessible to a broad audience. As a Senior Partnerships Leader, you will identify and manage relationships with key participants across the cryptocurrency ecosystem. You will evaluate new partnership opportunities, lead negotiations, and support the launch of integrations that expand Robinhood’s crypto offerings. You will also oversee existing partnerships, ensuring strong performance and alignment with product goals. This role plays a central par

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Manager of Compliance Testing and Assurance on the Compliance Testing and Assurance team, you'll help build and run the independent oversight program that tests whether Coinbase's compliance controls are designed and operating effectively across US and international entities. This team plans and executes testing and monitoring activities enterprise-wide, partnering with Compliance, Legal, Risk, Internal Audit, and business functions to strengthen Coinbase's compliance framework. You'll own the execution of risk-based testing cycles, deliver clear reporting to senior leadership, and drive continuous improvement of CTA methodologies and governance. What you’ll do: Own the end-to-end execution of assigned CTA activities, from planning and fieldwork through reporting and issue remediation, escalating findings as needed. Build and enhance enterprise-wide CTA program methodologies, governance documents, and testing frameworks in partnership with the Head of CTA. Drive the development of the risk-based annual CTA plan in collaboration with Compliance staff across International, Institutional, Product, Tools, and AML/CFT teams. Deliver periodic reporting on CTA plan progress, testing results, root cause analyses, and remediation status to senior compliance leadership. Lead issue tracking and remediation validation, ensuring issue owners implement corrective action

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Financial Operations team’s mission is to provide accurate, complete, and timely financial and operational information to our leaders, regulators, customers, and key stakeholders. We ensure efficient asset utilization, proactively mitigate risks, and ensure full compliance with regulatory bodies. We are seeking a Financial Operations Manager to join our growing team on the ground in Singapore. In this role, you will lead our local financial regulatory reporting and finops work, ensuring adherence to Monetary Authority of Singapore (MAS) regulations while collaborating across international entities. As one of the early operational hires in Singapore, you will play a key role in building processes from the ground up with high autonomy and visibility. This role is based in our Singapore office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Manage risk for back-office activities by maintaining controls ov

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Country Director, India, you'll join the Consumer & Business International team to own Coinbase's overall strategy and business performance across the Indian market. You'll drive cross-functional execution across Product, Policy, Marketing, and Business Development to launch locally relevant initiatives that accelerate user growth and revenue. This role requires navigating a complex and evolving regulatory environment, building relationships with regulators and commercial partners, and leading a local team that positions Coinbase for long-term success in one of the world's largest crypto economies. What you'll do: Own Coinbase's business performance in India, with direct accountability for user growth, revenue, and long-term market position, including identifying and building relationships with potential commercial partners and key stakeholders. Drive the country strategy by synthesizing market, regulatory, and competitive analysis into high-impact growth opportunities and translating them into executable plans. Lead cross-functional execution in partnership with Marketing, Business Development, Legal, Compliance, and Policy to deliver India-specific initiatives while managing regulatory risk and compliance requirements. Partner with Product, Engineering, and Design to shape and launch locally relevant products that achieve product-market fit within India's re

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Manager, Derivatives Compliance, you'll serve as the second-in-command of the Market Regulation Department for Coinbase's CFTC-registered designated contract market. Working closely with CDE's Chief Regulatory Officer, you'll help ensure CDE impartially and effectively meets its obligations as a highly regulated futures exchange and self-regulatory organization, directly shaping the compliance and regulatory posture that protects our customers and our licenses. What you'll do: Own the day-to-day leadership of CDE's Market Regulation Department as second-in-command, providing continuity and decision-making in the Chief Regulatory Officer's absence Drive CDE's compliance posture across all applicable CFTC regulatory requirements including, but not limited to, Part 38, 39, 40 of the Commodity Exchange Act, identifying gaps and implementing corrective actions Lead the management of internal and external examinations and audits, coordinating responses and ensuring timely resolution of findings Partner with CDE trade surveillance personnel to review escalated cases, assess potential rulebook violations, and determine appropriate enforcement actions Strengthen cross-functional alignment by advising CDE personnel and partner teams on DCM Core Principles, CFTC regulations, and CDE's rulebook and policies Required Skills and Experience: 7+ years of experience providing

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an HR Business Partner on the People team, you'll partner with one or more functional leadership teams to translate business strategy into people and org strategy. You'll own the full HRBP lifecycle for your client groups, from org design and performance management to employee development and retention, using data and sound judgment to directly influence how Coinbase scales. What you’ll do: Own people programs and strategies for your client group, including performance management, compensation, talent development, engagement, and retention Partner with functional leaders on org design, workforce planning, and people strategies that support business objectives at scale Lead coaching and counsel for leaders on professional development, career pathing, leveling, change management, and sensitive people situations Drive data-informed people insights by analyzing trends and translating them into actionable recommendations for leadership Build and apply HR policies with an eye toward compliance and risk reduction, managing employee relations issues across global teams Strengthen cross-functional partnerships across People Team COEs to ensure cohesive delivery of people programs Required Skills and Experience: 8+ years in Talent Management, Organizational Effectiveness, Recruiting Leadership, Talent Strategy & Operations, Consulting, Chief of Staff, or HR, with

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a CBIE Operations Senior Associate on the International EMEA Ops team within the Consumer & Business group, you'll help scale the operations function for Coinbase Ireland Limited across the EEA. Reporting to the Head of Operations, you'll drive day-to-day business operations, regulatory reporting, outsourcing oversight, and cross-functional initiatives that directly support regional growth and regulatory compliance. What you'll do: Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership. Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker. Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework. Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk. Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities. Support regulatory and product operations activities for CBIE, including preparation of materials for internal and ext