Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu
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About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion across the nation and bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a trailblazer in the merchant space by introducing innovative solutions like QR codes to accept payments and the Sound-box to reconcile payments via voice alerts. Furthermore, we are actively distributing loans to these partners via our 'Paytm for Business' application. Role Overview We are looking for a high-performing Hunter Account Director to drive net-new enterprise business for Pi Commerce. This is a pure hunting role focused entirely on acquiring large enterprise logos, owning complex end-to-end sales cycles, and driving meaningful revenue growth. Operating at the intersection of AI, SaaS, and customer engagement, you will be responsible for positioning a highly differentiated platform directly to CXOs and executive leadership teams across a diverse range of industries. Key Responsibilities Own the end-to-end enterprise sales cycle — from initial prospecting and discovery to commercial negotiation and closure. Drive new logo acquisition aggressively across large enterprises (BFSI, Retail, Telecom, Healthcare, etc.). Build and manage a robust, qualified sales pipeline through outbound hunting, professional networking, and strategic account mapping. Lead CXO-level conversations, masterfully articulating business value propositions around AI-led customer engagement. Conduct deep, consultative discovery to th
Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu
About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Compliance department has five areas of responsibility—identification, prevention, monitoring and detection, resolution, and advisory for the entity with respect to regulations/ laws, and is part of the enterprise compliance group at Paytm. About the role: This role will focus on advising business and overseeing compliance-related matters in the company. The role entails advising in terms of the relevant regulatory expectations to the respective business units and ensuring timely monitoring and detection of compliance-related issues. Expectations/ Requirements: 1) Oversee and monitor adherence to applicable laws and regulations in the domains of digital lending, offline payments aggregators, BBPS, and UPI TPAP segments. 2) Provide informed compliance opinions to the internal stakeholders on the applicability of regulatory laws and guidelines. 3) Assess compliance and regulatory risks associated with business activities and ensure effective risk management strategies are in place. 4) Collaborate closely and creatively with cross-functional teams to guide the seamless implementation of regulatory guidelines and compliance requirements. 5) Manage audits and ensure timely, accurate responses to regulatory/ third-party inquiries and inspections. 6) Interpret policies, procedures, and compliance requirements while influencing and collaborating with professionals across all organizational levels. Lead and mentor the compliance team to achieve organizational compliance objectives effectively. 7) Ensure effective assessment of control design and maintenance of compliance framework, training on the reg
About the Team: The BizFin team at Meesho is a close-knit and high-performing group that brings together a diverse mix of professionals from Big 4 consulting, FMCG giants, and top-tier investment firms. Our members include Chartered Accountants (many of whom are rank holders), business specialists, and former investment bankers — each contributing a unique perspective and skill set. We thrive on solving complex, high-impact business problems across Meesho’s ecosystem. Whether it's driving growth strategy or streamlining financial operations, the team plays a critical role in shaping key decisions that drive the company's success. We believe in cross-functional exposure, ensuring team members gain experience across different areas of the business, enabling continuous learning and a broader perspective. At our core, we value both excellence in our work and strong team bonds, creating a culture that celebrates collaboration, achievement, and the collective impact we make. About the Role: As Associate Director - Business Finance, you’ll strategise with the business team and tell us how and where to spend our money. While you ensure governance and controllership are best in class, more importantly you actively work with CXOs to drive prioritisation/ choices around growth and profitability. You will lead a team of expert finance professionals - who will aid you in problem discovery, implementing complex business solutions, playing the critical challenger role in business orgs and being co-pilot in leadership level decision-making. You’ll also manage business development activities according to a financial plan. You’ll modify financial plans and budget amounts based on the changes in business plans. You’ll also provide financial support and advice to management in closing business deals and short/medium/long term strategies.
About the Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime!Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are looking for an Engineering Manager to lead the Database Platform Team at Meesho.In this role, you will be responsible for building and growing a high-impact platform engineering team, owning the technical roadmap, and delivering a unified database platform used by hundreds of engineers across Meesho. This is not a pure operations role rather a platform engineering leadership role that blends system design, automation, developer experience, and reliability. You will work closely with Backend, Data, Infra, and SRE teams to ensure Meesho’s database ecosystem scales reliably while remaining easy to use and cost-efficient.
Security Architect - AI-Powered Security Engineering About the Team The security team at Meesho is like the Avengers to Meesho's S.H.I.E.L.D. When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this, with zero downtime! We value speed over perfection, and see failures as opportunities to become better. By 2030, Meesho will be the world’s most trusted and secure digital ecosystem, operating on an AI-native, Zero-Trust, self-healing architecture. As we shift toward an era where autonomous agents generate and deploy code, we want to ensure our security scales seamlessly with engineering velocity. We place special emphasis on the continuous growth of each team member, fostering a strong 'Founder’s Mindset' that helps us move fast. About the Role We are looking for a highly technical, hands-on Security Architect (Individual Contributor) to guide and lead our AI-Powered Security Engineering charter. In this role, you will bridge the gap between conventional DevSecOps, infrastructure security, and the rapidly evolving landscape of AI. You will optimize our AI-driven Software Development Lifecycle (SDLC) by designing secure-by-default guardrails for both human developers and AI coding agents. Your mission is to ensure near-zero vulnerabilities from application and data security failures reach production. A significant portion of your focus will involve advanced Red Teaming, utilizing LLMs to improve Meesho's security posture, and architecting defenses for our autonomous AI systems against prompt injection, data leakage, and jailbreaking attacks.
About the Team If you're excited about driving 10x growth for India's truly profitable e-commerce platform, then this might just be your dream role. At Meesho, we're building the future of e-commerce grounded in the realities of 150 million+ Bharat users. In the creative team, we are a diverse mix of brilliant designers, captivating storytellers, and video wizards who partner closely with our business teams to build truly impactful creatives that deliver real results. We work upstream with product, business, and growth teams to define challenges and design solutions that create real, measurable impact. We're driven by deep user insights, connected by powerful storytelling, and fuelled by innovation. In just the last few months, we've launched India’s first AI-led TV campaign, moved our performance marketing creatives to an AI-automated workflow, and built our own Creative Intelligence Unit which is a playground to test, automate, and build with speed. This isn't just about novelty, it's about making creativity smarter and stronger with better systems and tools. You’ll find our creative magic across branding, Performance marketing, Integrated communication and homepage channels for the users. About the role We're looking for an Creative Manager who's ready to lead the most AI-forward, impact first creative team with vision and empathy. Someone who can raise the bar on craft, mentor a growing team, and bring bold, strategic thinking to everything from brand storytelling to performance creative. A builder, a partner, and a driver of change.If you're a creative leader who's excited to shape what the future of e-commerce feels like, listen to users, and create what they truly need, this is your chance to do it at massive scale and with real impact. See what we have been upto here
About the TeamWhen 10% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We want Meesho to be at everyone’s fingertips! And, YOU can make that happen. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Android Architect, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As our Android Architect, you will join us in the Android Platform team. This is your opportunity to be a trailblazer in your industry. In this role, you will primarily focus on building a roadmap for our Android Platform. You will lead and contribute to all our engineering efforts – from planning and organisation to execution and delivery. You will collaborate closely with QA, other Engineers, Product Managers, and Designers across the company to shape the future of our Android platform. In addition, you will also actively participate in external conferences and conduct knowledge sharing sessions for the team.
About the Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you're passionate about AI, building strong partnerships, and creating impactful change, this is the team for you! About the Role We are building a new-age AI Services (AI BPO) business that delivers outcomes—not software. This role is for a GTM consultant/closer who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. This is not a lead-gen or pipeline-building role—our internal team owns prospecting and top-of-funnel. This role is about being the face of MAS to the market: building trust with CXOs and BU heads, running the room in high-stakes conversations, and owning the commercial close.
About the Role We're looking for a Director of GTM Strategy and Operations to be the operational engine behind our go-to-market team. We know our market — now we need to win it faster. This role is about building the infrastructure, automation, and analytics that compress our sales cycle, increase pipeline velocity, and give leadership the visibility to forecast with confidence. You'll sit at the intersection of sales operations, marketing operations, and revenue intelligence — owning the systems, data, and workflows that turn our GTM strategy into repeatable, measurable execution. This is not a "keep the lights on" role. You'll identify gaps, design solutions, and drive adoption across the team. What You'll Do Revenue Operations & Automation Own and evolve the GTM tech stack — Salesforce, HubSpot, and the surrounding ecosystem — ensuring clean data flow, tight integrations, and minimal manual work Design and implement automation across the funnel: lead routing, handoff workflows, enrichment pipelines, follow-up sequences, and deal stage triggers Build and maintain integrations between revenue tools (CRM, MAP, sequencing platforms, data enrichment, BI) so teams operate from a single source of truth Identify and eliminate process friction that slows deals down — from first touch through closed-won Partner with technical resources to architect scalable RevOps infrastructure; you set the strategy and requirements, others execute the builds Sales Operations & Cycle Optimization Operationalize the sales process — MEDDPICC adoption, stage exit criteria, deal inspection frameworks — so reps are consistent and managers have real visibility Build and maintain pipeline management cadences: weekly reviews, deal health scoring, and escalation triggers that surface risk early Analyze sales cycle data to identify where deals stall, drop, or slow — then build fixes into the process and tooling Partner with Sales leadership on territory management, quota modeling, and capac
About the role We are looking for a dedicated Workday Integrations Specialist to join our People Tech team. This role involves crafting and managing integrations within Workday, enhancing system functionality, and providing essential support to our business operations. Key Responsibilities: Integration Development and Management: Collaborate with stakeholders to understand integration needs and objectives. Design and implement robust integration solutions connecting Workday with internal and external systems using tools such as Workday Studio, EIB, and Core Connectors, Picof/ PECI Ensure the accuracy, efficiency, and security of data through comprehensive testing and error management. Provide ongoing support and maintenance for existing integrations, serving as the primary technical contact for business teams. Document all integration processes and maintain a detailed log of system changes and updates. System Configuration and Enhancement: Develop custom Workday Extend applications by working closely with business stakeholders to meet their needs. Recommend and implement improvements and innovations within the Workday platform. Lead the integration aspects of Workday system upgrades, ensuring compatibility and functionality with new releases. Compliance and Collaboration: Work alongside the HR team to ensure system security, business process compliance, and alignment with audit requirements such as SOC and SOX. Engage with the broader Workday community to stay abreast of new technologies and best practices, using this knowledge to propose solutions that address business challenges. Project and Implementation Leadership: Lead Workday integration projects from conception through to successful execution, ensuring alignment with the overall People Tech roadmap. Manage the implementation of system configurations, testing, training, and deployment to enhance user adoption and satisfaction. Our Humble Expectations 3-4 years of experience in Workday inte
About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, scaled hiring roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join the Platform Hiring Team, PHT's system-facing execution arm. This team owns candidate delivery inside the active hiring platform, today Fountain: reviewing AI-supported recommendations, making the final hiring decision, and moving candidates through to offer at speed and scale. About the Role You'll work within Fountain, Greenhouse or future ATS systems completing assigned workflows within agreed service windows and approved productivity standards. You'll review AI-supported recommendations, assess interview content, confirm eligibility and rehire status, and make and document the final human candidate progression decision using approved criteria. You'll complete the approved offer flow and promptly escalate pipeline risks, system defects, scoring anomalies, compliance concerns, and recurring workflow friction to your Team Lead. You're excited about this opportunity because you will Work from shared platform queues and complete assigned workflows within agreed service windows. Own assigned candidate cases across application review, candidate contact, interview coordination where required, progression, offer acceptance, system disposition, and accepted-offer handoff. Review platform and AI-supported recommendations using approved, job-related criteria. Review interview content, eligibility, rehire status, and required hiring information. Make and document the final human candidate progression decision within the approved process. Maintain timely candidate communication, manage rescheduling or no-show recovery, and close cases professionally. Trigger an approved offer video or conduct an offer call based on the role, market, and candidate need. Maintain complete, accurate, and compliant candidate records in the active system. Escalate low pipeline, system defe
About the Team At DoorDash, people are our most important asset. The People Technology Team helps to deliver and facilitate strategic technology projects within the People Team. This role will be focused on supporting our People Technology function as we continue to optimize the advancement of our organization. We’re looking for Sr. Business System Analyst, Compensation to help us scale Wolt + DoorDash’s enormous growth. Come help shape a best in class People Technology team! About the Role Based in India, we are looking for a Sr. Business System Analyst, Compensation with demonstrated HRIS ownership to assist with strategic initiatives across our organization. Experience with Workday is preferable for this role. You will work cross-functionally to achieve business goals through system configuration, testing and documentation. As a Sr. Business System Analyst, Compensation you will help deliver solutions to support business strategy, and assist in the implementation, maintenance and enhancement of people technology systems. You're excited about this opportunity because... Configure and maintain Workday Compensation module elements, including compensation packages, grades, grade profiles, matrices, eligibility rules, and compensation review/merit cycles Partner with Total Rewards to translate compensation strategy (base pay, bonus, equity, allowances) into scalable Workday configuration Lead annual and off-cycle compensation events (merit, bonus, and stock cycles) end-to-end, including planning, testing, mass data loads via Enterprise Interface Builder (EIB), and validation Build and maintain compensation grades, guidelines, and eligibility rules to support pay equity and market-competitive pay decisions Partner with Payroll and Finance to ensure accurate downstream processing of compensation changes Provide global production analysis and support (break/fix analysis, reporting, business process administration, etc.) for Compensation Troubleshoot and resolve com
About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you! About the Role In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. You’re excited about this opportunity because you will… Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack Optimize: Streamline and enhance QA processes and workflows Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and rep
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