Lead Senior Forward Deployed Builder Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You are the most senior technical field authority for agent identity at Okta. Where a Senior FDE owns the outcome inside one account, you own the patterns that every account and every FDE inherits. You take the hardest and most strategic deployments yourself, set the reference architecture the team builds from, and turn what the field learns into the direction the product takes. You still write code. You also multiply the people around you, and you are the person product and engineering leadership call when an agent identity problem has no precedent. Responsibilities Own the reference architecture. Define the canonical agent identity, delegation, audit, and kill-switch patterns that Senior FDEs deploy across the portfolio, and keep them current as the standards and the product move. Lead the hardest accounts. Personally own the most strategic, regul

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You are the most senior technical field authority for agent identity at Okta. Where a Senior FDE owns the outcome inside one account, you own the patterns that every account and every FDE inherits. You take the hardest and most strategic deployments yourself, set the reference architecture the team builds from, and turn what the field learns into the direction the product takes. You still write code. You also multiply the people around you, and you are the person product and engineering leadership call when an agent identity problem has no precedent. Responsibilities Own the reference architecture. Define the canonical agent identity, delegation, audit, and kill-switch patterns that Senior FDEs deploy across the portfolio, and keep them current as the standards and the product move. Lead the hardest accounts. Personally own the most strategic, regul

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seoul About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Clo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Forward Deployed Engineer (FDE), you will be embedded with customers to lead the modernization of their data and application ecosystem using the Snowflake AI Data Cloud. You will especially focus on modernizing their Spark and Data Engineering focused workloads. You will partner closely with clients to understand their business challenges and design, build, and implement cutting-edge data solutions on Snowflake. Your role is crucial in enabling customers to harness the full potential of their data, driving insights, and powering AI initiatives. You'll act as a trusted technical advisor, ensuring customers achieve significant business value and success with Snowflake. WHAT YOU WILL BE RESPONSIBLE FOR: Software Development : Design, build, and deploy robust software systems, tooling, and automation required to support customer solutions on Snowflake. Create comprehensive documentation for developed solutions, technical configurations, and best practices. Data Engineering & Platform Implementation : Design and implement scalable data pipelines and modern data architectures on Snowflake. Ensure data quality, integrity, and efficient processing within the customer's modern data environment. Performance Optimization & Best Practices : Analyze and optimize data

We are looking for a Senior Forward Deployed Engineer to join the Customer Solutions team. You will be the technical authority embedded with our most complex customers, guiding them through deployment, architecture, onboarding, and the adoption of agentic development workflows. You bring deep hands-on experience from prior roles and use that depth to advise, design repeatable patterns, and drive customer outcomes end to end. You operate autonomously, own the technical success of your customers, and bring their experience back to shape how Coder builds and delivers. This is not an execution-only role. You are equally comfortable doing deep technical work with a customer and stepping back to design the repeatable pattern behind it. You are energized by ambiguity, motivated by customer outcomes, and capable of influencing organizational change alongside the technical work. This position is required to sit in the Eastern Time Zone. What You'll Do Serve as the primary technical authority for post-sales customers, guiding deployment architecture, environment design, and adoption of Coder across both human and AI development workflows Own onboarding engagements end to end, ensuring customers move from contract to productive adoption with speed and confidence Lead Get Well engagements where architecture decisions, rollout patterns, or organizational dynamics are limiting customer health or growth Help customers implement the technical and organizational changes required to adopt agentic development practices at scale Design and document repeatable delivery patterns across onboarding, architecture, and adoption that can scale across customer segments Design and recommend reference architectures tailored to each customer's cloud environment, security posture, and organizational constraints Translate customer environment complexity into clear guidance on networking, ingress, identity, and infrastructure patterns Anticipate technical and operational risks, escalate to the right

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months we experienced an increase in demand for software engineers who work closely to our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a founding Senior Forward Deployed Engineer you’ll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You’ll play a pivotal role in revolutionizing how our most strategic customers scale customer support. You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them. If you’re looking for ownership, creativity, and the opportunity to lead R&D and Go-to-Market teams in a fast-paced environment, this role is for you. What will I be doing? Drive the adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operations.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months we experienced an increase in demand for software engineers who work closely to our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a founding Senior Forward Deployed Engineer you’ll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You’ll play a pivotal role in revolutionizing how our most strategic customers scale customer support. You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them. If you’re looking for ownership, creativity, and the opportunity to lead R&D and Go-to-Market teams in a fast-paced environment, this role is for you. What will I be doing? Drive the adoption of Fin by helping prospects unlock the power of Fin's AI capabilities to automate and scale their support operations.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Senior Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Lead Customer Programs : Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead. Own AI Quality : Define what "good" means for each engagement. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Set the standard for how the team measures

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

About The Role & Team Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers. As a Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs are engineers first who partner closely with Sales, Customer Success, Product, and Engineering to turn customer needs into working software. The right person thrives in ambiguity, learns new domains quickly, and cares as much about the customer's outcome as about technical elegance. As a Customer Forward Deployed Engineer, you will: Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes Work directly in the product codebase — submit PRs, test, and ship customer-specific solutions without requiring constant oversight; over time, the gap between "what we built" and "what the customer needs" keeps shrinking because you're the one closing it Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again; identify and document implementation patterns that

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers. As a Customer Forward Deployed Engineer, you will own end-to-end technical delivery for enterprise customer implementations, from sales engagement through post-deployment validation. You'll work directly in Amplitude's product codebase, submitting PRs, shipping customer-specific solutions, and building reusable patterns that make every successive engagement faster. This is not a traditional support or solutions role. Customer FDEs a

Lead Forward Deployed Engineers (FDE) are the most senior technical leaders in the FDE organization. They own the overall technical strategy for the FDE domain, not just individual engagements, and are accountable for how the entire function operates, scales, and improves over time. They set direction across multiple concurrent engagements, teams, and quarters, and are the technical voice the organization relies on when stakes, ambiguity, or cross-functional complexity are highest. This role sits at the intersection of technical depth, organizational strategy, and people leadership, setting the technical bar for the function, shaping how Product and Engineering prioritize based on field reality, and developing the next generation of Staff-level FDEs. We are looking to speak to candidates who are based in New York City for our hybrid working model. Responsibilities Own the FDE organization's overall engagement strategy, serving as the primary technical escalation point across the portfolio for the highest-risk, highest-visibility, and most ambiguous situations Act as the trusted technical counterpart to customer executives and internal VP/executive stakeholders on strategic bets, major risks, and cross-portfolio tradeoffs Set the technical architecture standards and design principles that govern how the FDE domain builds customer-facing solutions and platform capabilities, turning organization-level ambiguity into coherent multi-quarter technical strategy Stay hands-on where it matters most, writing and reviewing code and personally unblocking the hardest technical failures to keep the organization's technical bar grounded in reality Own the translation of field-wide patterns into the FDE domain's long-term technical vision, representing that vision to Product and Engineering executive leadership and defending multi-quarter roadmap tradeoffs Own the technical growth and career development of FDEs through mentorship, coaching, and calibration of the org's technical ba

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers. About this Role This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements. Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap. You will be respo

The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilitie

Staff Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They are senior technical leaders who own ambiguous, high-impact problems that span customer engagements, product direction, and engineering execution. They are accountable not only for getting customers to production, but for using what is learned in the field to shape reusable product capabilities, technical strategy, and delivery quality across multiple teams. This role is best suited for engineers who want to combine hands-on technical depth with broad influence: defining or changing strategy when customer reality reveals a gap, guiding technical decisions across teams, and translating field insight into durable product and engineering improvements. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Customer and business impact Own the most complex customer engagements and technical workstreams, especially where the problem, solution, or path to production is ambiguous Build deep understanding of customer architecture, business goals, constraints, and definition of success, and use that understanding to shape the technical approach rather than only execute within a predefined one Act as a trusted technical counterpart to customer’s engineering leaders, internal product and engineering leaders, and executive stakeholders when navigating complex tradeoffs, risks, and priorities Technical leadership and execution Lead architectural design for customer-facing solutions and platform capabilities within the FDE domain, balancing hands-on implementation with technical decision-making across multiple teams Take ambiguous, high-level problems and turn them into clear technical direction, implementation plans, milestones, and ownership boundaries that enable execution at quality and speed Continue to write and review production-quality code, troubleshoot complex failures, and set