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Lead Senior Program Manager 2c Community Support Jobs

6,753 active opportunities · Updated for October 2026

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J
Justworks
📍 New York• Full-time• $121K – $151K/yr
1mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You have experience supporting technology in a startup, high-growth, or enterprise environment. You combine exceptional white-glove customer service with strong technical expertise, a passion for solving complex problems, and a continuous improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You’ll combine hands-on technical support with automation, AI, operational excellence, and process improvement to keep employees productive and successful. You lead by example through clear communication, strong documentation, technical expertise, and a customer-first approach. What You Will Work On Technical Support & Operations Serve as a senior technical expert for complex endpoint, operating system, networking, and workplace technology issues. Engineer, maintain, and continuously improve endpoint technologies, operating system configurations, and workplace technology to enhance reliability, security, and employee productivity. Deliver exceptional white-glove technical suppo

awsgitrest
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C
Coinbase
📍 Cyprus• Full-time• Remote
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the AMLCO & Senior Compliance Associate for Coinbase's Cyprus MiFID entity, you'll own Financial Crime Compliance (AML/CFT) while supporting the Head of Compliance in building and running the broader compliance program. The Compliance team ensures our Cyprus operations meet CySEC and EU regulatory expectations across AML/CFT, MiFID conduct, Market Abuse, and data protection, enabling the business to scale safely. You'll combine formal AMLCO responsibilities with hands-on second-line oversight of risk assessment, monitoring, policy governance, training, and regulatory engagement. Hybrid Role: Please expect to be remote 4 days per week and in-office on Wednesdays. What you'll do: Own all AMLCO deliverables for the Cyprus MiFID entity, including the Annual AMLCO Report, AML Risk Assessment, and periodic financial crime compliance reporting to senior management and the Board. Lead second-line monitoring and testing across AML/CFT and broader conduct/compliance areas, documenting results, findings, and remediation actions for internal governance bodies. Drive regulatory engagement with CySEC, the FIU, and competent authorities, coordinating responses to information requests, inspections, and thematic reviews. Partner with first-line teams to assess the effectiveness of onboarding, KYC/EDD, sanctions screening, transaction monitoring, and STR/SAR reporting controls,

REMOTEawsaigo
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T
Talkdesk
📍 Remote• Remote• $136K – $204K/yr
13 days ago

As a Senior Solution Architect , you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with organizational goals. You will also provide technical guidance and mentorship to junior architects and engineers. Duties and Responsibilities Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps, and continuously improve SOWs and the SOW process Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap Partner with sales, product, and engineering to help prioritize products and features based on client needs Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client’s goals align with Talkdesk’s product offering and implementation methodology. Help build out department methodology and tools to improve quality and efficiency Leverage strong technical acumen to identify process improvements and technical solutions Preferred Background 3-5 years of experience in Professional Services or Consulting, or 5 years of IT project management experience in a SaaS business Experience with CX, CCaaS, and/or UCaaS solutions Software implementation or coding experience is a plus Fa

REMOTEaisalesforceproject management
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Configuration Management Specialist (Senior) Company: The Boeing Company Boeing Space, Intelligence & Weapons Systems (SI&WS) in Seal Beach California or Colorado Springs, Colorado, is seeking an Configuration Management Specialist (Senior) to support the ESS – MPA Phase 3 Program. Responsibilities of this position include but not limited to oversee and review of software and hardware documentation for internal consistency and adherence to Boeing and program standards, oversee configuration control of work products, generating CM records as evidence of adherence to CM plans and Boeing standards, verifies accuracy of deliveries, both internal and external, support Change Boards, and responds to internal audits and customer queries. This position requires the CM representative to lead the CM activities for the program and also be responsible for maintaining large number of documents. This position is expected to be 100% onsite in Seal Beach CA or Colorado Springs CO This position also requires the person to have an active DOD-Top Secret Clearance . Position Responsibilities: Oversee and review software and hardware documentation for internal consistency and adherence to Boeing and program standards. Oversee configuration control of work products. Generate CM records as evidence of adherence to CM plans and Boeing standards. Verify accuracy of deliverables, both internal and external. Support Change Boards. Respond to internal audits and customer queries. Lead CM activities for the program and maintain a large number of documents. This position is expected to be fully on site in Seal Beach, California or Colorado Springs, CO. <

recruitment
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PG
PlayStation Global
📍 Aliso Viejo, United States• Remote
14 days ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Reporting to the Director of Global Vulnerability Management, you will serve as a Senior Security Research Engineer and technical lead within SIE’s Global Vulnerability Management team. You will lead complex work that advances our Threat Exposure Management capability and supports our transition to a Continuous Threat Exposure Management operating model, while remaining directly engaged in vulnerability research, analysis, security validation, prioritization, and remediation support. You will partner across Information Security, engineering, technology, and business teams to improve how SIE discovers, prioritizes, validates, and mobilizes action on security risks. You will translate annual TEM goals into defined workstreams, delivery plans, success measures, and repeatable operating practices that improve visibility, decision-making, remediation outcomes, and program scale. Responsibilities Lead complex Global Vulnerability Management workstreams that advance SIE’s Threat Exposure Management capability and transition toward a Continuous Threat Exposure Management operating model across discovery, prioritization, validation, and mobilization. Translate annual TEM goals into defined delivery plans, milestones, success measures, dependencies, and repeatable operating

REMOTEjavascriptpythonsql
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N
14 days ago

The Silicon Co-Design Group (SCG) sits at the crossroads of architecture, design, marketing, operations, and productization. Our work spans early architecture through final product delivery across Datacenter, Gaming, Robotics, Automotive, and Embedded markets. We work closely across functions to deliver chips that change what is possible. NVIDIA’s Silicon Co-Design Group is hiring a Chip Lead to serve as the technical lead for one of our most consequential silicon programs! This is not project management, and it is not a senior IC role. You are the person the program partners with on its hardest technical questions — when the right answer is not obvious, and when leadership needs a single technical perspective to align on direction. You are accountable for the technical integrity of the chip end-to-end. You guide co-design feature integration, help resolve the toughest multi-functional bugs, and serve as the project-specific custodian of the qualification playbook. The program runs cleaner because you are on it! What you’ll be doing: You will partner across design, validation, software, and manufacturing to keep the program’s technical narrative clear and on track. Day to day, you will: Serve as the single technical point of contact for multi-functional decisions, issues, and trade-offs. Co-lead program-level feature integration from chip to system, surfacing inter-function dependencies and guiding them to resolution. Help resolve the program’s hardest multi-functional bugs by translating ambiguous, multi-team symptoms into root-cause closure on areas such as HBM, power and thermal, high-speed I/O, and packaging. Steward the qualification playbook. When the playbook does not fit a situation, guide the mitigations and capture the lessons as reusable methodology for other SSG programs. Shape the program’s technical narrative by surfacing key risks, trade

aiproject management
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We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Surgical Operating Unit Program Management Office (PMO) Process Excellence team is responsible for enabling effective project planning, execution, and portfolio management through standardized processes, systems, and tools. This team partners with program leaders, project teams, and functional stakeholders to drive consistency, visibility, and operational excellence across product development and business initiatives. The Senior Project Management Specialist/ System Administrator supports the administration, optimization, and deployment of project management tools and systems while advancing project management best practices throughout the organization. This role combines project leadership, systems administration, process improvement, and stakeholder engagement to support successful project execution within a highly regulated medical device environment. This is an onsite position that may be located in North Haven, Connecticut; Lafayette, Colorado; or Mounds View, Minnesota. The Senior Project Management Specialist/ Systems Administrator partners with project and functional teams to support project management systems, lead tool-related initiatives, and drive adoption of project management processes. This role serves as a key resource f

project managementPMPrecruitment
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Goods & Services
📍 Mexico Remote• Remote
16 days ago

About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Senior PMO who supports the coordination and delivery cadence of complex, multi-team client engagements. This role keeps program governance running smoothly—driving meeting discipline, tracking open issues to resolution, and ensuring accurate, actionable records across workstreams. What you’ll do: • Lead the planning, execution, and delivery of complex, cross-functional technical programs on behalf of client organizations, ensuring alignment with the client's business objectives, technical strategy, organizational priorities and team dynamics. • Drive definition of program scope, milestones, timelines, dependencies, resource requirements, and budget within the engagement's statement of work (SOW), while proactively managing risks, issues, and changes throughout the program lifecycle. • Understand, communicate, and execute program strategies that align with the client's enterprise architecture, security, compliance and operational standards. •

REMOTEai
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O
OpenAI
📍 San Francisco• Full-time• Remote
16 days ago

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our pr

REMOTEartificial intelligenceai
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H
20 days ago

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Strategy & Supply Chain Associate is responsible for proactively assisting in the development of sourcing strategies that are aligned with business and program needs and then driving execution of those strategies while ensuring quality, delivery, and cost targets are exceeding expectations. Duties and Responsibilities Strategic Problem-Solving: Apply a structured, hypothesis-driven approach to diagnose complex supply chain challenges, identify root causes, and develop data-backed solutions. Data Analysis and Modeling: Conduct quantitative analysis using large datasets from our ERP and supply chain data. Develop and maintain analytical models to optimize key supply chain metrics such as inventory levels, lead times, and product economics. Process Optimization and Redesign: Lead high-impact projects to re-engineer core supply chain processes, leveraging best practices to drive significant improvements in efficiency, cost, and resilience. Cross-Functional Collaboration: Serve as a trusted advisor to internal stakeholders in Engineering, Finance, and Operations. Effectively communicate complex analyses and recommendations to senior leadership, fostering alignment and driving execution. Performance Management: Design, implement, and monitor key performance indicators (KPIs) and dashboards to track supply chain health and project performance. Provide regular, insightful reports to management on progress against strategic objectives. Supplier and Sourcing Strategy: Collaborate with the Procurement team to analyze supplier capabilities, assess market dynamics, and develop commodity and category strategies that align with bot

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Frontend Engineer to craft the web apps that 600,000+ European SMEs rely on every day, from the customer-facing features that make finance simpler to the design system powering every pixel of our product. ➡️ As a Frontend Engineer at Qonto, you will Craft new features for our customers within a squad Team, owning quality from design to production. Grow in technical leadership: lead design discussions, contribute to guild-wide improvement, and raise the bar for developer experience across your peers Be a key player in teamwork with Product, Design, and other Tech stacks Work AI-first: use

REMOTEreactaigo
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Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Frontend Engineer to craft the web apps that 600,000+ European SMEs rely on every day, from the customer-facing features that make finance simpler to the design system powering every pixel of our product. ➡️ As a Frontend Engineer at Qonto, you will Craft new features for our customers within a squad Team, owning quality from design to production. Grow in technical leadership: lead design discussions, contribute to guild-wide improvement, and raise the bar for developer experience across your peers Be a key player in teamwork with Product, Design, and other Tech stacks Work AI-first: use

REMOTEreactaigo
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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: CIG Senior Specialist Quality Assurance Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity In this role, you will lead cross-functional teams in the execution of complaint investigations, ensuring activities are completed in a timely, compliant,

PE
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. ➡️ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento

REMOTEsqlpostgresqlaws
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Q
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ 🌏 Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. ➡️ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento

REMOTEpostgresqlawskubernetes
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