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Lead Senior Program Manager 2c Community Support Jobs

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Cvshealth
📍 Woonsocket 1 Cvs Drive
16 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a highly skilled and visionary Sr. Manager to lead and manage our enterprise Cisco Application Centric Infrastructure (ACI) environment and the transition to Cisco Nexus Dashboard Fabric Controller (NDFC). This role sits within the Network Engineering team and is pivotal to driving the modernization and scalability of our next-generation data center fabric. This role will help set and drive the network technology strategy for ISTS, ensuring that ISTS delivers on our mission to transform technology and provide an agile, cost optimized and resilient set of network infrastructure services to meet the evolving needs of all the CVS Health lines of business. The ideal candidate will have experience supporting complex enterprise network environments and demonstrate deep expertise in Cisco ACI and NDFC technologies. As a strategic leader, you will be responsible for setting the direction, leading a team of engineers, and ensuring the operational integrity, performance, and evolution of our fabric-based data center architecture. This position will also mentor staff members in an effort to develop excellent enterprise networking skills. Key Responsibilities Lead the deployment, administration, and lifecycle management of the Cisco ACI environment Oversee the strategic transition to and ongoing management of the Cisco

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Health100 is America's trusted front door to health and care. The Health100 platform integrates any participating health plan, PBM, pharmacy (retail and specialty), provider, digital health point solution provider, and employer, and addresses the top health care challenges for the consumer. The Senior Manager, Software Engineering will lead engineering teams building a best-in-class consumer health experience on the Health100 platform, focused on identifying, prioritizing, shaping, and executing complex platform initiatives. As a key member of our engineering organization, you will drive innovation, manage cross-functional teams, and deliver scalable cloud-native and AI-enabled solutions that improve consumer experiences and business outcomes. This role works within a top-notch organization of software developers who identify, design, and deliver technology solutions using Java, distributed systems, cloud platforms, and AI-powered capabilities to achieve defined business value. You will guide the integration and validation of complex technology solutions, drive engineering excellence, and leverage emerging technologies including Generative AI and intelligent automation to accelerate innovation and efficiency *Remote eligible within the United States. Preference for candidates in close proximity to our Woonsocket, RI headquarters. Resp

javagcpdocker
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager of Pickup Innovations and Execution drives forward the strategic innovation of cutting-edge point of sale solutions for pharmacy pick up processes. This role will oversee the current execution of an enhanced and seamless patient experience while managing the POS platform for enterprise offerings and services. As a Sr Manager, you will lead and oversee the prioritization and implementation of pickup functionality with key stakeholders across the enterprise to ensure compliance, regulatory, and growth opportunities are being integrated during the pickup process. You will drive the patient and customer experience through innovating workflows, patient prompting/notifications, and the overall design/functionality of the point-of-sale system. You will also oversee peripheral processes that include Waiting Bin inventories for financial reconciliation, Reconstitution execution, and Drive Thru/Fill Master maintenance with our outside vendors. Key Responsibilities: Lead implementation of Rx POS innovation and enhancements, ensuring alignment with business goals, financial objectives, and customer/colleague priorities. Oversee day to day Rx POS execution including system support, reporting, and customer ser

sqlExcelcustomer service
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Product Manager, you will lead product strategy and roadmap development for the organization's Epic electronic health record (EHR) platform and integrated clinical informatics tools. You will own the product strategy and requirements for our Revenue Cycle Management (RCM) domain, which is focused on CDI, coding, billing, collections, integrity and analytics. These are critical for ensuring the end to end workflow from accurate clinical documentation to appropriate coding and A/R completeness. You’ll apply deep Epic platform expertise, user-centric design, and agile methodologies to drive adoption, quality, and safety across enterprise informatics initiatives to improve healthcare delivery for our patients. What You'll Do Responsible for defining the product vision and strategic direction for your Epic Domain, ensuring continuous alignment with senior business and engineering leaders. You'll translate high-level business goals into a clear, actionable product strategy that are tied to OKRs. Partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization to ensure alignment with your strategic vision. You will assess value and develop business cases to inform the nature and scope of new initiatives. This includes evaluating buy vs. build opportunities and identifying

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a Senior Full Stack Engineer, Agentic AI Platform to join and lead engineering efforts for Lumina, CVS Health's enterprise knowledge and agentic AI platform. The Senior Full Stack Engineer, Agentic AI Platform will provide both technical and people leadership while driving the evolution of a platform that delivers trusted, secure, and governed AI experiences across the enterprise. As a Senior Full Stack Engineer, Agentic AI Platform, you will own the technical direction, architecture, scalability, and operational excellence of Lumina while leading a team of engineers and data scientists responsible for building and supporting the platform. This is a hands-on leadership role requiring active contribution to production code, architectural decision-making, code reviews, and engineering best practices, while simultaneously coaching and developing team members. The Senior Full Stack Engineer, Agentic AI Platform will play a critical role in advancing agentic AI capabilities, retrieval-augmented generation (RAG) systems, Model Context Protocol (MCP) integrations, enterprise search, knowledge ingestion, and AI governance. You will drive platform enhancements that improve retrieval quality, strengthen security and access controls, expand automation capabilities, and ensure the platform remains reliable, observable, and scalable as adoption accelerates across CVS

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Senior Systems Design & Integration Specialist Company: The Boeing Company The Boeing Company is currently seeking a Senior Systems Design & Integration Specialist to join the team in Seal Beach, CA; Berkeley, MO; Hazelwood, MO; Chicago, IL; or Everett, WA. The System Design & Integration Specialist will work proactively, while being a customer-obsessed problem solver with a true "find a way" attitude — someone who champions customer needs and owns solutions from concept through implementation. If you thrive collaborating across globally dispersed teams and vendors, lead meetings with confidence, and enjoy using strong analytical skills and Boeing in-house tools to tackle challenging problems independently, you'll excel here. Bring your detail-oriented, organized approach and ability to juggle multiple projects and deadlines and join us to make a measurable impact on high-value customer outcomes. Position Responsibilities: Act as workload manager for consultation requests submitted through any means (official Service Now requests, email requests, shoulder taps, etc.) with goal of having customers be comfortable with researching self-help articles and submitting requests through correct channels Gather customer feedback on processes and find ways to improve overall time to complete requests Incorporate feedback into regular daily activities utilizing Agile methodology, or Product Lifecycle Management processes Consult with customers (end-users) to gather requirements and identify if needs could be met with existing solutions or not Prioritize those requests to design, test, and implement a solution Work with appropriate product supplie

azureExcelrecruitment
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M
meesho
📍 Bengaluru• Full-time
16 days ago

About the team Meesho is on a mission to enable 100 million businesses to succeed online. With your help, we can go beyond!As Lead Product Designer, you will be part of a team solving a unique problem, one that’s mostly untouched by other e-commerce players. We are making eCommerce accessible for Tier-2+ markets who are new to eCommerce and have almost never transacted online before. Our Design team is as diverse as our users. Today, the team comprises about 50 Designers -- including Product , Visual & Motion Designers. But wait, there’s more! We’re individuals who are obsessed with our users. We empathise. We solve at grassroot levels. We are breaking all the barriers -- be it language, literacy, culture, or technology. About the role If you love designing, keeping users first, getting deep into data and enhancing user experiences, you may be our next Lead Product Designer!As a Lead Product Designer, you will be responsible for driving design across key charters, and mentoring/managing juniors working on these charters. You’ll collaborate closely with Product, Business, Data, and Engineering teams to identify problems and craft experiences that are both impactful and delightful. Alongside taking ownership of complex individual contributor work, you will also mentor and manage a small team of designers—helping them grow while driving quality across the board. What you will do Be the primary owner of multiple charters Be able to lead design and mentor/guide peers in framework thinking and conducting deep research which leads to actionable outcomes Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artefacts Conduct quick rounds of usability testing Individually contribute to the design decisions and mentor senior and junior Designers for holistic growth Effectively use quantitative and qualitative data to drive decisions and measure success Collaborate with th

T
Talkdesk
📍 Remote• Remote• $49.5K – $91.5K/yr
16 days ago

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

REMOTEjavascriptsqlai
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Senior Director of Construction/Team Lead at JLL, you will hold a critical position within our Regional Project Team and will be directly responsible for leading and delivering a portfolio of challenging projects for a financial services client. You will utilize your expertise and skills to oversee projects and ensure the successful delivery of Corporate Interior projects ranging in size from $5M to $150M+. Your strong organizational skills, attention to detail, and proficiency in project management will be instrumental in driving project success. Your day-to-day tasks will include: Manage and oversee all aspects of projects, including strategy, programming, design, schedule, entitlements, bidding, procurement, permitting, execution and close out. Act as player/coach and mentor a group of junior Project Managers and Project Coordinators executing projects Develop high level estimates and schedules as part of the overall strategy and business case. Prepare project updates, identifying and communicating risks early, while providing solutions to meet client driven schedule and budget. Collaborate with internal teams and sta

artificial intelligenceaiproject management
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Help Transform the Future of Accounting Are you passionate about improving accounting processes, driving automation, and leading high-performing teams? Join our Accounting Center of Excellence and play a key role in modernizing accounting operations, strengthening financial controls, and supporting business growth. In this role, you'll lead accounting teams, improve processes, implement technology solutions, and partner across Finance to ensure accurate, efficient, and scalable financial operations. What You'll Do Lead accounting operations across areas such as payroll, service operations, clinical accounting, and the financial close process. Manage and develop accounting professionals, including offshore team members. Improve efficiency through process standardization, automation, and continuous improvement initiatives. Oversee month-end, quarter-end, and year-end close activities, ensuring accuracy and compliance. Partner with Finance and business leaders to solve accounting issues and enhance processes. Lead transformation projects, including workflow automation and SAP S/4HANA initiatives. Use data and analytics to improve reporting, controls, and decision-making. Coach and mentor team members to build a strong, high-performing organization. Identify opportunities to simplify processes and implement scalable s

sqlSAPPower BI
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Lead Director, Corporate Communications will support the business objectives of the Chief Pharmacy Officer and Head of Specialty Operations by helping to develop and lead the execution of a communications strategy that advances key business and enterprise priorities. This role will drive communications in support of CVS Specialty’s business objectives while also leading executive communications, thought leadership opportunities, and content development that strengthen the voice and visibility of the Chief Pharmacy Officer across internal and external channels. The Lead Director will help shape communications that advocate for the evolving role of the pharmacist and advance the practice of pharmacy in alignment with the education and training of these professionals. In addition, this role will support communications strategy and execution for CVS Specialty, helping translate business priorities into clear, compelling messaging that underscores key differentiators of the business, including its focus on simplifying the patient experience, optimizing clinical outcomes through expert care and personalized support, and improving experiences through market-leading innovation and technology. This role requires a highly skilled communications leader who can counsel senior executives, translate complex healthcare and business issues into clear and compelling messaging, and o

REMOTEproject management
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C
17 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health's Adjudication & Client Experience Engineering organization is seeking a motivated and highly skilled Senior Analyst - Software Development Engineering to join our Application Production Support team. This role will support critical business applications by providing production support, troubleshooting technical issues, and contributing to ongoing application enhancements and stability improvements. As a Sr. Analyst, you will work closely with Lead Engineers, Software Development Engineers, Product Owners, QA teams, and business stakeholders to investigate and resolve production incidents, perform root cause analysis, and implement code fixes. You will be responsible for supporting enterprise applications built on Java, Angular, APIs, and Cloud platforms while ensuring the reliability and performance of systems that serve our PBM (Pharmacy Benefit Management) business. This role is ideal for a hands-on engineer who enjoys solving production challenges, developing software solutions, and collaborating within a fast-paced environment. The successful candidate will contribute to application support activities, system enhancements, and continuous improvement initiatives while growing their technical and business domain expertise. Required Qualifications 5-8 years of experience in software development, application s

REMOTEtypescriptjavaangular
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a skilled and analytical Senior Product Analytics Associate to lead the development and execution of a data-driven product roadmap. The ideal candidate will have a deep understanding of product analytics, strong problem-solving skills, and experience working with cross-functional teams to support strategic initiatives. As a Senior Product Analytics Associate, you will work closely with cross-functional teams including engineering, product, and clinical operations. Roles and Responsibilities: Define, track, and report on product metrics including performance and profitability Build and maintain robust data transformation models using dbt (or similar frameworks like Dataform or SQL-based ETL tools) to ensure analytics-ready datasets Design and interpret A/B tests; when A/B testing is not feasible, apply causal inference methods (e.g., Diff-in-Diff, Propensity Score Matching) to determine product efficacy. Develop ROI projections for analytics projects to prioritize deliverables by business impact Tell compelling stories through data, articulating technical information to a non-technical audience Build and maintain Power BI dashboards to

pythonsqlgit
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ***The ideal candidate will reside in larger New York area*** Position Summary The Senior Manager, Financial Planning and Analysis role will function as the Financial Planning and Analysis lead the New York Medicaid Health Plan and will support the CFO directly to achieve financial and strategic goals by managing and driving business actions and financial goals across the Plan. This position will oversee the development, analysis, and reporting of financial forecasts, budgets, and key performance metrics to support strategic decision-making. This role ensures alignment of financial strategies with state Medicaid requirements and corporate goals, providing actionable insights to executive leadership and cross-functional teams. With significant budget oversight and authority, the position drives financial performance, manages operational complexities, and assesses opportunities to enhance profitability and efficiency in a dynamic healthcare environment. Key interactions include executive leaders, operational managers, and state Medicaid stakeholders. The Senior Manager will: Oversee the development of comprehensive financial reports that align with strategic goals. Leads the identification of key financial variances and trends, providing insights for strategic decisions. Lea

accountingfinance
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As part of Micron's Technology Engineering & Innovation (TE&I) organization, you will have the opportunity to shape the future of our global infrastructure platforms while enabling business growth, operational resilience, and digital transformation at scale. The Opportunity Micron is seeking a transformational Senior Director of Technology Engineering & Innovation (TE&I) to lead the strategy, engineering, operations, and modernization of our global infrastructure ecosystem. This role is responsible for defining and executing Micron's vision across enterprise networks, cloud platforms, data center strategy, database services, infrastructure engineering, automation, observability, and global infrastructure operations. As a key member of the TE&I leadership team, you will drive innovation, operational excellence, and strategic transformation while building a high-performing organization focused on business outcomes and exceptional customer experiences. The successful candidate will be equally comfortable developing multi-year technology strategies, leading large-scale infrastructure transformations, driving operational performance, developing talent, and fostering a culture of collaboration, accountability, and continuous improvement. What You Will Do Lead Global Infrastructure Strategy & Transformation Define and execute Micron's global infrastructure vision and strategy. Develop multi-year roadmaps for: Enterprise Network Services <l

airecruitment
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