Lead Senior Technical Enablement Program Manager Jobs

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is seeking a skilled and motivated Senior Web Developer to join our growing web team. In this role, you will be a strong individual contributor working within our development team to build, maintain, and improve our company website. You'll take ownership of meaningful features and workstreams, contribute actively to technical discussions, and execute complex work with confidence — all within a supportive, collaborative team environment. Our website is the first entry point for our target customers to learn about our product and understand how we can automate their compliance needs and help them implement continuous security best practices. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a fast pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. What you’ll do as a Senior Web Developer at Vanta: Build and maintain the company website on a modern headless CMS stack (Next.js, Sanity CMS, and Vercel), ensuring responsive design, solid performance, and a seamless user experience. Take ownership of features and workstreams end-to-end, delivering complex work reliably and with attention to craft. Collaborate closely with the Technical Lead and contribute thoughtfully to technical discussions and decisions. Work within and help maintain our Sanity CMS content models, schemas, and editorial workflows to support scalable, efficient content operations. Work closely with product, marketing, and engineering teams to integrate the website with product off

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Vendor Monitoring Data team focuses on gathering external data and conducting risk analysis as part of Vanta's Vendor Risk Management (VRM) product. Our work provides comprehensive insights that help customers mitigate third-party risks effectively. As a Senior Fullstack Engineer, you'll drive complex projects across our technical stack while mentoring our talented engineering team. This role offers a unique opportunity to delve into a hyper-focused subject area: external attack surface scanning. You'll tackle unique technical challenges and contribute directly to Vanta's impact by helping customers continuously and comprehensively monitor risks across their vendor supply chain. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Fullstack Engineer, Vendor risk management at Vanta: Identify, scope, and lead large technical projects, laying the groundwork for core products to evolve and scale into highly performant, reliable, and customizable systems Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Engineer sophisticated monitoring and alerting systems to guarantee the reliability, speed, and integrity of our security data pipeline. Collaborate with security researchers to rapidly deploy new scanning techniques and

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase's Partnerships function is scaling fast - spanning Technology Partners, Solution Partners, Startups, and Cloud Partnerships. We're looking for a Partner Operations & Systems Lead to own the operational and technical backbone that lets this team move quickly and make decisions with good data. This is a senior, hands-on role. You'll design the systems, processes, and reporting that the whole partnerships org runs on - and, increasingly, you'll build the internal tools yourself. Supabase is investing heavily in AI-assisted development to move faster than a traditional ops build cycle allows, and this role is expected to be a leading example of that inside Partnerships. You'll report directly to the Head of Partnerships and sit alongside our regional and functional leads as a peer, with the mandate to build and enforce operational rigor across all teams. Beyond the infrastructure, we want someone who helps shape where Partnerships places its bets - not just the system that reports on them. What You'll Own Systems & Data Infrastructure Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals. Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance. Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions. Process & Program Management Design and run partner onboarding, tiering, and certification programs. Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time. Run deal-registration and "quarterback" account-ownership processes that keep internal teams

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region. This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering. In this role, you will: Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regio

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come lead the Identity & Access Management Platform team (IAM Platform) — the foundational layer that decides who can see and do what across all of ClickUp. This team owns the authorization engine, the permission and role model, authentication (SSO, MFA, SCIM, OIDC), sharing primitives, audit logs, and the core data model and APIs that define how customers' work is organized and nested across the product — the foundation every other part of ClickUp is built on. It is backend-heavy, high-blast-radius work. As we move upmarket, this is some of the most important and security-sensitive work we do — enterprises decide whether they can trust us based on how precise, predictable, auditable, and manageable our access controls are. We're looking for a Senior Engineering Manager to lead and grow this team. Your mandate is twofold: deliver an enterprise-grade access management platform — extensible, configuration-driven, correct and auditable by design — and build the team that will carry it , hiring and developing engineers as we invest heavily in enterprise. You'll raise the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keep them there, partnering with a Staff engineer on technical direction while you own delivery, people, and priorities. Just as important: you'll run this team the way ClickUp runs — AI-native . We structure work so AI agents can read it, route it, roll it up, and report on it, so a small team amplified by agents operates at a different scale. There are no status-reporting meetings; agents keep status, progress, and health current from r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 The Mission The Foundry is ClickUp's internal AI innovation lab — embedded inside GTM Systems and accountable for turning AI capabilities into production-grade, internally deployed products that make every GTM function faster and smarter. We build the infrastructure that powers AI-first work across Sales, Marketing, Post-Sales, and Revenue Operations. As the Senior Software Engineer on this team you will own the technical delivery of our MCP server platform, agent orchestration layer, and internal tooling — shipping production systems used daily by hundreds of ClickUp employees, and scaling your own throughput by treating AI tools as first-class engineering collaborators. What You'll Own MCP Server Platform Design, build, and operate Model Context Protocol servers that expose CRM, ticketing, analytics, and communication data to AI agents across the GTM stack Implement Okta PKCE authentication flows and RBAC policy enforcement so agents access only the data they're authorized to touch Maintain deployment infrastructure on AWS (Bedrock, Lambda, ECS, API Gateway) and contribute to GCP workloads where applicable Own observability: structured logging, distributed tracing, latency SLOs, and on-call runbooks for every production server Agent Orchestration & AI-Native Products Build and maintain multi-step autonomous agents that execute end-to-end GTM workflows — lead qualification, deal room assembly, onboarding automation, support triage, and more Architect prompt engineering frameworks, tool-call schemas, and agent evaluation harnesses that make AI behavior predictable and auditable Integrate with LLM p

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Senior Manager, CX Operations at ClickUp, you will own strategy, execution, and operational leadership for Technical Account Management (TAM) Operations , spanning Professional Services and Customer Success. Partnering closely with TAM leadership, you will serve as the day-to-day operational leader for the systems, automation, planning, quality, and insights that power our Services & Success organization. You will set the operating rhythm and performance standards for TAM Operations while owning the AI agent harness and automation layer within your domain. You will shape the cadence of business for TAM, unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Services, Success, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer health inspection, engagement management, services delivery, quality measurement, and decision support across TAM and CX. About the Role Strategy & Operations Own the vision and strategy for delivering world-class customer experience through our Services & Success operating model Drive cross-functional alignment across Sales, Product & Engineering, Finance, and Support by synthesizing customer health, retention, and services delivery opportunities into operational priorities Lead and execute strategic initiatives to optimize and transform customer engagement, services delivery, and internal collaboration processes Extract key business insights from qualitative and quantitative data, identify risks and o

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate. As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality. If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you. In this role you will: Expand EAP's ability to deliver data at world-class speed and reliability. Architect and automate services and systems to scale reliably under growing demand. Make architectural trade-offs that balance product requirements with engineering constraints. Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions. Lead design and discussions around deliverables the team is working towards. Improve the maintainability and developer experience of the codebases EAP owns. Exa

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate. As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality. If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you. In this role you will: Expand EAP's ability to deliver data at world-class speed and reliability. Architect and automate services and systems to scale reliably under growing demand. Make architectural trade-offs that balance product requirements with engineering constraints. Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions. Lead design and discussions around deliverables the team is working towards. Improve the maintainability and developer experience of the codebases EAP owns. Exa

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the role/team: We are hiring an experienced Enterprise Account Executive to support our growth into F500 and G2000 customers! Reporting directly into the Head of Global Sales, this person will play a critical role in the growth of Pinecone as we expand the power of knowledge retrieval and AI infrastructure for Agentic use cases across the world’s largest organizations. Responsibilities: Owning a territory and quota of large Enterprises that you will prospect and break into to secure POCs and committed contractual relationships with. Managing inbound leads through the BDR, PLG, and MQL channels Lead all sales related activities through the various stages of the buying journey; in accordance to Pinecone’s defined sales process Selling and winning against our competitors Ensuring the customer is deployed successful and positioned for expansion Partnering cross-functionally with Sales Engineering, Forward Deployed Engineering, Product, Engineering, Finance, and Marketing Successful Pinecone Account Executives have a high degree of technical knowledge, and are comfortable selling into developers and engineering leaders. They are excited about working in a startup environment, comfortable with ambiguity, and ready to build an amazing business that will change the infrastructure landscape. Requirements: Experience in the infrastructure, data software, and genAI space is preferred Experience selling to developers and engineering leaders is a must Candidates should have a minimum 5-7 years experience as an E

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. The AI Studio is the team responsible for designing, building, and operationalizing internal software platforms across every functional department of the company, including People Operations, Customer Support, Sales, Marketing, Finance, Recruiting, and Executive Operations. We treat each internal department as its own product surface, and in truth as its own startup, with its own customers, its own metrics, and its own reasons for existing. We ship custom software, built on Replit’s own platform, to solve operational problems that off-the-shelf SaaS tools cannot serve well at our scale and pace of growth. Position Summary The Member of Technical Staff (AI Builder) is a full-time builder role with substantial autonomy. You will design, architect, and ship AI-powered internal platforms that run the operations of the company across many departments at once. This is not a role for someone who wants a narrow, well-defined lane. It is a role for someone who wants to walk into an ambiguous business problem, understand it well enough to argue about it with the department lead, and then ship the software that fixes it. We are looking for people who genuinely understand the mechanics of a business: how revenue is actually made, why recruiting velocity matters, what makes support scale or break, how finance closes a month, and why each department is critical to whether the company wins or loses. You do not need to have run every function, but you need to respect why each one exists and be able to reason about it like an operator, not just an engineer. Because we treat each department as its own startup, we strongly favor people who have either run their own business or worked on a fast-scaling startup. You know what it feels like

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet's customers in Europe, the Middle East, and Africa expect our Customer Trust team to understand their compliance challenges, speak their language, and respond quickly to security assessments. We're looking for a Sr. Security Engineer I to lead Customer Trust operations across EMEA—responding to security questionnaires, managing vendor risk assessments, and building trusted relationships with enterprise customers in these regions. You will be responsible for questionnaire triage, completion, and queue management for EMEA customers. You'll work closely with EMEA sales teams, understand regional compliance requirements (GDPR, EU data protection, sector-specific frameworks), and ensure Smartsheet maintains a strong reputation for responsiveness and technical credibility in these high-value markets. You will work remotely from the UK and report to our Sr. Director, GRC Engineering, based in the US You Have 5+ years of experience in customer trust, vendor risk management, security assessment, or customer-facing security roles at SaaS or cloud platform companies. Proven experience completing and responding to customer security questionnaires, vendor assessments, and RFIs. Strong understanding of GDPR, EU data protection, and regional compliance requirements: Familiarity with data residency, data processing agreements, DPIAs, and how cloud services operate within EU regulatory frameworks. Knowledge of GRC frameworks: Working knowledge of SOC 2, ISO 27001, and compliance standards commonly referenced in EMEA asse

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Engineering Manager, Safety Platform You will lead engineering pods within the Safety Platform organization, driving the technical vision and execution for the foundational systems that power every safety workflow at Roblox. You will own the core safety platform end-to-end: from the shared infrastructure and APIs that enable trust & safety capabilities across the company, to the tooling ecosystem that empowers internal operators to investigate, intervene, and resolve issues at scale. The scope also includes the Safety agentic platform — AI-powered systems that automate and augment safety workflows across detection, enforcement, and review pipelines. As the platform layer beneath every safety surface, your work will define how quickly and reliably Roblox can respond to emerging threats. This role requires a leader with a strong platform mindset who can balance technical rigor with broad organizational impact — working across User Safety, Trust & Safety Policy, Data Science, and Machine Learning to deliver scalable, extensible, and high-availability systems for one of the world's largest platforms. You Will: Lead and Develop: Recruit, hire, mentor, and inspire a diverse team of