Lead Senior Technical Enablement Program Manager Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We are actively recruiting for this role to fill an existing vacancy. We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We are actively recruiting for this role to fill an existing vacancy. We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack &nbs

The Consumption Based Billing & Licensing (CBBL) team builds the systems that decide what customers can access, what they've purchased, and what they've used. We own the infrastructure behind licensing, entitlements, and usage-based billing for Asana's newer products and add-ons — making sure customers get the right paid features, usage is tracked accurately, and admins have clear ways to understand and manage their accounts. As Asana expands its product surface and pricing models, the systems we build directly shape how the business grows and how customers experience the value of what they've bought. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: Lead and grow a team of engineers working across backend systems, platform services, and customer-facing experiences. Set technical direction and help shape the roadmap for licensing and billing capabilities. Partner closely with Product, Design, Data, Finance, Sales, and other engineering teams to turn ambiguous business needs into shipped solutions. Drive execution on projects such as: licensing and access control usage tracking and billing admin dashboards, alerts, and controls bulk and automated license assignment trial and add-on provisioning flows Make thoughtful trade-offs across scalability, reliability, correctness, and speed of delivery. Coach engineers, support their growth, and build a high-performing team culture. Communicate clearly with senior stakeholders and explain technical decisions in business-friendly terms. About you: Strong engineering management experience, ideally at the level of leading a team through complex prod

Senior Software Engineer, Developer Infrastructure Reykjavík The Developer Infrastructure team builds the tooling and systems our Asana engineers use every day to bring their ideas to production quickly and reliably. We build and operate the software that drives Asana’s roadmap. Each day, we combine industry best practices and innovation to support this product-focused company. We’re looking for an experienced Software Engineer with a passion for developer infrastructure. You will work with a world-class team of engineers on deploying and operating existing developer tooling, and building new tools to support our global, growing development team. You will have a unique opportunity to design and develop the systems and applications that drive the Asana development experience, lead complex technical projects, and work on cross-functional initiatives to help define the future of software engineering at Asana. This role is based in our Reykjavík office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Innovate the architecture of our development sandboxes to accelerate development iteration. Modernize our build system, tighten iteration loops, and polish frequent cycles in the developer experience. Lead complex developer infrastructure projects from technical design through implementation, rollout, and operation. Partner with engineering teams to ide

The eBPF APM team is building a zero-instrumentation observability solution that automatically discovers services on every host, supports both plaintext and TLS-encrypted traffic, classifies Layer 7 protocols, decodes service-level traffic, and reports RED (requests, errors, duration) metrics. Leveraging deep expertise in eBPF, the team operates across a wide range of Linux kernel versions, distributions, and complex customer environments. In addition to low-level networking, the team solves challenges related to protocol versioning, TLS detection across diverse languages and runtimes, and resilient performance in production systems We’re looking for a senior engineer with strong systems-level thinking and a good understanding of Linux. You should be comfortable working close to the kernel, ideally with experience in eBPF, or with a strong desire to dive into it. Proficiency in C/C++/ Go is essential, and familiarity with networking protocols, TLS internals, or distributed tracing is a strong advantage. You’ll join a high-impact team tackling ambitious technical challenges—like decoding traffic across multiple protocols, and ensuring high-fidelity metrics in complex, real-world environments. You’ll be expected to lead design and implementation efforts, contribute to roadmap planning, and collaborate across teams to ensure our solution remains robust, scalable, and frictionless for our users. This role is a great fit for engineers who thrive on low-level, performance-sensitive problems, and want to shape the future of observability through cutting-edge kernel technology. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design and build core components of our zero-instrumentation APM product using eBPF and Go Develop systems to aut

At Datadog, we’re on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Observability Data Platform (ODP) is the backbone of everything Datadog delivers – powering how data is ingested, stored, routed, and surfaced across every product at planet scale. As a Senior Product Manager for ODP, you will work with world-class engineers and cross-functional partners to shape how the platform is deployed, controlled, and operated. You will define product direction across the control plane and data layer, translate complex infrastructure trade-offs into clear roadmap decisions, and help customers get the most from their observability investment – regardless of architecture, topology, or scale. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You Will Do: Develop a deep understanding of the Observability Data Platform customers – platform engineers, SREs, and product managers that own the product verticals – their infrastructure challenges, deployment topologies, and cost-to-serve trade-offs. Define product direction across multiple ODP surfaces, including the control plane and data layer, by articulating clear problem statements and desired outcomes, and partnering with engineering on technical approach and sequencing Lead conversations with design partners and strategic customers to understand real-world platform pain points, validate product assumptions, and guide solutions from early prototypes through General Availability Develop a co

Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing first-line leaders, and establishing scalable processes before they're needed. TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth. Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery. Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part of the Datadog value proposition. Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each quarter. Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale thei

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. We are looking for a talented Senior Software Engineer to join our team as we execute on a multi-year roadmap and prepare to launch and rapidly scale services that handle petabytes of data. Come do some of the most interesting work of your career as we Think Big and Go Far for our customers! This role can be based out of our New York City office (hybrid working model) or remotely in the North America region. What you’ll do Design, build, and operate control plane services powering an elastic and multi-tenant storage layer for thousands of database instances. Solve problems around maintaining high availability and performance during load spikes, hardware failures, cloud provider outages, and other disruptions. Contribute to a culture of operational excellence through dashboards, playbooks, and on-call improvements. Lead complex technical projects from planning through successful deployment with clear stakeholder updates. Partner closely with peers across database, cloud, and infrastructure engineering teams as well as project management to investigate incidents and develop long-term roadmaps. Mentor junior engineers and foster a collaborative team environment. We’re looking for someone with 5+ years of professional software development experience building, deploying, and operating multi-tenant cloud services with a focus on operational excellence. Experience with large backend/compiled codebases, such as Rust or C/C++. Experience with containerization and orchestration platforms (e.g. Kubernetes). Experience with observability tooling (e.g. time series metrics, dashboards). Experience with distributed systems

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the center of innovation and creativity. MongoDB is seeking a Sr. Staff Software Engineer to join the Atlas Core Data Services organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product, along with the API Platform and Developer Tools. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Core Data Services organization builds the software that manages the Atlas cluster infrastructure hosted on the three major cloud providers (AWS, Azure, and GCP), as well as the software that manages the MongoDB database hosted on that infrastructure. We are constantly challenged to design features that ensure Atlas clusters are secure, available, durable, and performant while running large-scale, critical workloads. The Sr. Staff Engineer in this role will drive innovation across the organization and the company, setting technical standards and direction that enable future growth and velocity. We are looking for engineers with the experience and high standards needed to lead at that scale. Our organization champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies systems expertise to build the foundational infrastructure of a popular database, join us. Let's build a faster, more reliable, and highly scalable database platform together. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Define standards and vision for the mission-critical Atlas SaaS data

We are looking for an experienced Senior or Staff Engineer for our SRE, InfraSec team, to guide the security of our cloud-based infrastructure. As a Staff SRE, you will be very hands-on technically while also mentoring a small team of SREs. The InfraSec team collaborates closely with other engineering teams to ensure that our infrastructure adheres to the highest security standards. They build essential security infrastructure and implement controls that reinforce the platform’s security posture. This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions.This team is deeply involved in the technical aspects of security and the nuances of its actual implementation. This role can sit in our New York City, Austin, Seattle or San Francisco offices on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. Responsibilities: Cloud Security Design and Implementation: Help lead the design and deployment of security solutions for cloud platforms (AWS, Azure, GCP), including network and compute security, identity management, and cloud security posture management (CSPM) Automation and Monitoring: Build automated solutions for real-time security monitoring, logging, and alerting in cloud environments. Leverage native cloud services and third-party tools for runtime security monitoring and anomaly detection Security Tooling: Evaluate, implement, and manage cloud-native security tools and platforms for endpoint security, identity management (IAM), and CSPM Qualifications: Experience: 6+ years of experience in SRE, infrastructure engineering or similar role, with a strong focus on security work, with ideally 2+ years in a senior or staff engineering role Security Mindset: A comprehensive understanding of all facets of cloud environment security, spanning from foundational OS networking laye

Role Overview & Executive Impact Serving as the West Coast anchor for MongoDB's Global VIP Support, this position acts as the “single-threaded DRI” for the technology needs of M3 — the CEO's direct reports — in the US Pacific time zone. You hold end-to-end accountability for their digital journey, from two weeks before Day 1 through daily operations, high-stakes events, global travel, and eventual offboarding, ensuring a seamless experience without handoff friction. The population you support is intentionally scoped and governed by HR and the Office of the CEO, not by IT — this is Phase 1 of a model designed to extend, tier by tier, to SVP+, then VP+, and ultimately the full Senior Leadership Team. The standards, runbooks, and judgment you establish now become the template each later phase reuses. This role prioritizes proactive engagement over traditional ticketing. By monitoring system health and resolving issues before they impact the executive, you act as a protective barrier for critical workflows. You combine high-level IT proficiency with AV expertise to lead high-stakes events and Board meetings, while also empowering the Executive Assistant community through specialized technical training. The way of working behind this role is built on a simple framework: routine diagnostics, health checks, and reporting are handled through automation and intelligent tooling wherever possible, freeing your time for the judgment calls, relationship-building, and in-person moments that actually require a human. Because this framework depends on staying ahead of what's possible, you are expected to stay current on emerging technology and AI trends and proactively evaluate how they can improve the executive support experience. Innovation through AI and automation is fundamental to this model. You will implement intelligent solutions to handle routine diagnostics and triage, eliminating manual toil so that human intervention is reserved for high-impact moments. These automa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Team Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are seeking an independent Senior Salesforce Engineer who effectively balances technical excellence with a disciplined approach to the software development lifecycle. In this role, you will serve as a guardian of our codebase through implementation, rigorous peer reviews, automated testing, and comprehensive deployment support, ensuring the architectural integrity of our environments. Key Responsibilities Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Shopper Activation & Engagement team at Instacart owns core moments in the shopper lifecycle, including onboarding, activation, finding work, evaluating and accepting batches, staying compliant, understanding earnings-related experiences, and remaining engaged on the platform. The team's work directly supports shopper experience, supply quality, marketplace efficiency, operational reliability, and compliance. We are looking for a Senior Manager, Software Engineering to lead a team of 10–12 engineers across mobile, backend, vendor-integrated systems, and engineering foundations. This leader will shape the team's strategy, execution model, technical direction, and talent development while partnering closely with Product, Design, Data, Operations, Legal/Compliance, and other cross-functional teams. This is a high-impact role for someone who thrives in

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, FulfillmentPro, CarrotAds, and adjacent software products. We're seeking a Senior Director, Enterprise Delivery and Growth to serve as the leader for this software portfolio — accountable for the full retailer experience from first implementation through ongoing growth and renewal. In this highly visible, impact-driven role, you will lead three Director-led organizations — Retailer Delivery (implementations), Enterprise Architecture & Engineering (solutions architecture, technical account management, and forward-deployed engineering), and Retailer Success (post-live growth and expansion) — and own the outcomes that matter: time-to-live, implementation quality and CSAT, adoption velocity, net revenu