Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Quality Operations Specialist, you are the operational backbone of the Services supply quality program β ensuring every Service that goes live on Airbnb meets Airbnb's standards of safety, design, and trust. You operate as the subject matter expert (SME) for your functional area with full autonomy, own quality assurance across the team, drive process improvements, and mentor L4/L5 colleagues. You represent the team in cross-functional conversations and are the primary operational point of contact for senior stakeholders. A Typical Day: As a key member of the Operations team, you will apply deep domain expertise across a range of workflows β from reviewing Service submissions to driving cross-functional process improvements. This role demands full ownership, consistent delivery against performance metrics, and the ability to lead and develop the team around you. Review onboarding funnels for incoming Services and evaluate their readiness for listing on Airbnb, ensuring all policy, design, and regulatory requirements are met. Manage daily queue prioritization and work allocation; ensure the team delivers against production goals with minimal supervision. Serve as SME β resolve escalations and complex edge cases; guide the team on policy interpretation and ambiguous decisions. Mentor and
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Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business β spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally. This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention. You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job. What You'll Be Doing Optimize Nitro subscription pricing strategy , managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout. Analyze Orbs virtual currency and economy strategy , including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments. Lead global rate reviews , keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk. Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations. Provide analytical support to Consumer Revenue leadership , building reporting and dashboards that surface pricing performance, subscriber trends, and mo
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Experimentation Platform puts data at the heart of the company's decision-making and growth - we run hundreds of experiments at any given time, and those results turn directly into business decisions across Discord. As a Staff Data Scientist on this team, you will ensure that the statistical underpinnings of our experiments are sound, that experimenters are able to design experiments with high rigor, and that Discord makes the best business decisions on the basis of these experiments. We are a small and quickly growing team; you will be presented with significant leadership opportunities as we evolve. Our team directly impacts the strategy and roadmaps that improve Discord for its more than 90M daily active users! If helping make Discord an even better place to hang out with your friends sounds like an exciting challenge - we'd love to chat with you! What you will be doing Formulate the vision and set the roadmap for the future of the Experimentation Platform, in partnership with engineering, product, and data science stakeholders. Provide statistical expertise, ensuring that experimentation methodologies and frameworks are sound and aligned with best practices in causal inference and experimental design. Partner closely with engineering and product to improve the reliability, scalability, and adoption of experimentation across Discord - including modern AI/LLM tooling where it can accelerate rigor and speed. Lead initiatives to educate and train cross-functional teams - including workshops, training sessions, and educational materials - on experimentation design, statistical methodology
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnbβs corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence. Ops owns triage and resolution, proactive monitoring across networks, systems, applications, and cloud services via a homegrown observability platform, and drives process excellence through automation and shift-left programs. You will set the technical bar, model operational excellence, and ensure high-quality, reliable service. Your scope includes leading projects ac
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnbβs growth. The Difference You Will Make: We are seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will help us scale regulatory compliance strategies and programs for jurisdictions, presenting to cross-functional peers and leadership. You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will have an eye towards scale, testing, and iterating to further the capacity of the team. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Ultimately your work will support our Stays business and partnerships with jurisdictions around the world, keeping Airbnb a trusted community. A Typical Day: Develop and drive regulatory initiatives that unlock supply growth and proactively address risks Lead the development and execution of successfully scaled programs across discrete compliance verticals. Create an operational rhythm and manage cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Policy and Legal to align roadmaps, and drive successful execution with measurable impact Support strategic projects to drive efficiency and e
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airfam Products team empowers every Airbnb employee to access company information with ease, feel more connected to their colleagues, and experience a culture of belonging. We are the team behind Airbnb's internal digital headquarters β building the products that serve as the front door to company knowledge, community, and productivity for Airbnb's entire global workforce. The Difference You Will Make As the Product Manager for Airfam Products, you will own the strategic direction of Airbnb's employee-facing digital experience layer β a portfolio that touches every single employee every single day. You will set the product vision across One Airbnb, Chrome Tab, and Awedience, driving outcomes at the intersection of employee experience, AI-powered productivity, and organizational knowledge. This is a high-visibility, high-impact role. You will operate as the primary product voice for a domain that spans intranet, browser productivity, and internal events β partnering with EX, BizTech leadership, and platform teams to make deliberate, defensible decisions about what the team builds, when, and why. A Typical Day Define and maintain the product vision, strategy, and multi-horizon roadmap across One Airbnb, Chrome Tab, and Awedience Lead prioritization across a broad inbound request landscape, making clear, well-reasoned calls on what to build and what to decline Collaborate with engineering, design, and data science to ship high-quality features that improve employee productivity and connection Build alignment across cross-functional stakeholders including EX, Ground Control, Content
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: The Supervisor β Luxe Operations is responsible for leading a team of Luxe Operations Specialists to deliver a consistently high standard of service across the Luxe host lifecycle. This role blends people leadership, operational oversight, and stakeholder partnership to ensure that both host experience and business outcomes meet the expectations of a premium segment. The supervisor acts as a coach, decision-maker, and escalation point, while also contributing to process improvement and strategic initiatives. A Typical Day: Operational Execution & Business Ownership Oversee the end-to-end Luxe host journey - from onboarding to offboarding. Ensure consistent application of Luxe quality standards across property evaluations, listing audits, and amenity assessments. Act as the primary escalation point for complex or sensitive host situations, including quality concerns, enforcement actions, and appeals. Review and approve high-impact decisions such as listing suspensions, removals, or significant goodwill gestures. Maintain strong oversight of daily workflows, ensuring effective prioritisation, SLA adherence, and accurate execution of SOPs.. Team Leadership & Development Lead, coach, and develop a team of Specialists/Senior Specialists, ensuring performance goals are consistently met at both
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Internal Audit team exists to demonstrate effective risk management, process optimization, and adherence to relevant regulations β through a mix of independent assurance and advisory work that helps teams strengthen our overall control environment. This Technology Risk Audit Manager role owns the technical side of that mission β IT SOX/ITGC, system controls, and domains centered around consumer trust β that protect hundreds of millions of our users worldwide. You'll have the opportunity to help build our internal audit function from the ground up: shaping the frameworks and processes with an AI-native approach from day one, rather than bolting AI on after the fact. Your first few months will focus on learning Discord's financial-reporting systems landscape, understanding the company's GRC program structure, and evaluating AI-powered testing solutions β setting the foundation for a function that's built to scale as Discord grows toward enterprise readiness. This person will report to the Vice President of Internal Audit. What You'll Be Doing Lead IT SOX/ITGC strategy and continuous improvement across financial-reporting-relevant systems Extend risk and controls assessment and assurance into consumer trust domains such as privacy, security, and trust & safety Partner with the Engineering organization to ensure proper access controls, segregation of duties, change management, and CI/CD integrity are in place Guide control design through system implementations, migrations, and platform changes Manage teams and projects related to IT controls and technical audits, including external contractors
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord is looking for a seasoned technical leader to join our Data team as a Staff Data Engineer. You will drive technical vision and strategy for our analytical data infrastructure which facilitates the transformation and semantic layer that powers clean, tested, well-documented datasets that the company can trust and self-serve from. The data your team builds won't just inform internal decisions, it will underpin the metrics we share with investors, partners, and the public, requiring exceptional rigor, auditability, and precision. This role works closely with Data Governance, Data Science, Product, Finance, and Engineering teams. This role reports to the Director of Data Engineering. What You'll Be Doing Define technical strategy and architectural direction for analytics data infrastructure, building and maintaining enterprise-scale curated datasets and data models Own the design and implementation of data governance programs end to end, by partnering with stakeholders and translating policy requirements into flexible and configurable infrastructure in partnership with Data Platform Engineering. Design and build sophisticated data abstractions and analytical frameworks using SQL, Python, and modern data stack technologies Develop data quality frameworks, monitoring, anomaly detection, and alerting at massive scale, with governance, lineage tracking, and change management rigor appropriate for externally reported numbers Drive adoption of consistent data modeling patterns, naming conventions, documentation norms, and metric governance standards across the data organization Lead cross-functional
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's Payments organization is central to the trust that makes every transaction possible and the Payments Risk and Compliance domain sits at the heart of protecting that trust for guests, hosts, and the platform. The Platform Team plays the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences. Our Payments Risk Platform Managers (PM) own and lead outcomes related to foundation, growth, and empowerment. This means our PMs set the vision and strategy, the roadmap, and execute on the plans that are developed. The Difference You Will Make: This role sits within Airbnb's Payments Risk and Compliance domain, owning the post-transaction product strategy across the full dispute lifecycle from chargeback processing and representments through pre-arbitration, proactive dispute prevention, and on-platform resolution experiences. You will drive Airbnb's evolution from a chargeback representment into a holistic dispute resolution capability, building the systems, decisioning logic, and guest-facing interventions that reduce net losses while protecting community and marketplace trust. Success in this role means materially reducing Airbnb's losses while balancing impact to community and attrition, expanding pre-arbitration cove
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Workplace Operations Program Manager is responsible for leading and scaling programs that span the Workplace Operations organization. This role operates across functions and geographies, owning programs end-to-end while building the structure, processes, and tools that enable the broader team to operate consistently and at scale. The Difference You Will Make: This is a cross-functional role that requires strong program management fundamentals, independent judgment, and the ability to influence stakeholders without direct authority. The ideal candidate is comfortable working in ambiguous environments, skilled at building clarity and alignment, and motivated by improving how teams operate and deliver for employees globally. A Typical Day: Own and manage a portfolio of cross-functional programs with global scope, driving delivery from inception through ongoing operation and continuous improvement Develop and maintain program-level policies, processes, playbooks, and operating standards that enable the Workplace Ops team to deliver consistently across regions and functions Lead cross-functional workstreams in partnership with teams across the organization, ensuring Workplace Ops priorities are clearly represented, aligned, and delivered Identify gaps in current program offerings and proactively develop solutions, often without an established playbook Build and scale operational tooling, workflows, and internal resources that improve team effectiveness and the consistency of the employee-facing experience Develop measurement frameworks and synthesize data and feedback to assess
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: As a Staff Experience Designer supporting international expansion initiatives, you will partner with cross-regional partners (country managers, localization experts, researchers, product specialists, engineers, data scientists, etc.) to craft beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning across online and offline experiences we create for our Host and Guest communities. The difference you will make: As a Staff Experience Designer, you will play a critical role in shaping how Airbnb shows up in markets across APAC and globally. You will help ensure our global products feel truly localβadapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design. A typical day: Lead the design of multiple international initiati
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's mission is to give people the power to create space to find belonging in their lives, and every day millions of people trust Discord to be a place where they can talk, hang out, and build community. Keeping that space safe starts with teams like ours. Discord's Violent Actors Team, part of the broader Threat Operations org within Trust & Safety, focuses on identifying and disrupting violent and extremist networks and threat actors. As a Threat Investigator, you'll lead investigations into these communities, identify novel detection mechanisms, and develop enforcement strategies to stay ahead of ongoing and emerging threats. A typical day might include conducting deep-dive network investigations, compiling high-value signals to fuel proactive detection, or collaborating with internal and external partners on incident response. This role requires the ability to flex across a range of harm portfolios as team priorities evolve. This person will report to the team's Senior Manager. What You'll Be Doing Leading complex investigations into violent extremist and threat actor networks, developing and iterating on detection and disruption strategies across your investigative portfolio Executing on roadmap projects, including cross-functional coordination with policy, engineering, and ML/AI teams, documentation of behavioral trends, and identification of scalable mitigation strategies Leveraging investigative signals and subject matter expertise to inform threat prioritization decisions Identifying emergence of novel harm behaviors, and gaps in Discord's detection, policy, and enforcement capabilitie
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but thereβs one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products β including Quests, Bounties, and Video Quests β are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns β they're shaping how we show up for advertisers. As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management. What You'll Be Doing Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent β managing relationships end-to-end from campaign kickoff through renewal Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews β with the confidence to present data and earn the next buy Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing,
About Us Twitch is the worldβs biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. Weβre about community, inside and out. Youβll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. Weβre on a quest to empower live communities, so if this sounds good to you, see what weβre up to on LinkedIn and X , and discover the projects weβre solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Strategy & Operations team supports strategic planning, business reporting, and executive-defined priority initiatives across a variety of business units at Twitch. As a member of the team, you will focus specifically on growth in our Ads business by delivering new strategic insights, recommendations, and ongoing operational support in partnership with our Twitch Ads Product and Amazon Ad Sales teams. You will report to our Director of Strategy & Operations. You can work from San Francisco, CA or New York, NY. You Will: Lead regular business reviews with senior level executives, synthesizing inputs from multiple teams, identifying key performance trends, and conducting ad-hoc analysis as necessary Act as the Go-To-Market and operational lead on major sales initiatives; youβll partner with data and product teams to ideate, size, and prioritize ways to address key customer challenges, then collaborate with sellers to develop client pitch materials and understand customer feedback, and ultimately report back results and learnings to senior stakeholders Collaborate closely and manage multi-team projects with ad sales, ads product, and other Twitch teams (content, finance, BD, etc.) Design, monitor, and analyze business reports and performance tracking dashboards Represent th
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