Lead Specialist Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Onboarding Operations Specialist (L1) About the job Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem. The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly im

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross-functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects. The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Responsibilities Serve as the trusted advisor and go-to resources to the Sales teams, building strong relationships for solving complex problems across O2C processes Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers. Intake & triage of Deal Desk SFDC Queue Respond with u

The Starting Hourly Rate / Salario por Hora Inicial is $18.50 USD per hour. The Pay Range / Rango salarial is $18.50 USD - $27.75 USD per hour. ALL ABOUT TARGET As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT ASSETS PROTECTION Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Target Security Specialist can provide you with the: Skills using intelligence-led tactics to keep team members and guests safe and secure Experience in crisis response, safety and crowd management; providing support to both guests and team members Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage Ability to utilize Target's video surveillance system Ability to properly document cases using industry case management systems As a Target Security Specialist, no two days are ever the same, but a typical day will most l

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Events Specialist on Vanta’s Strategic Events team, you’ll help execute high-visibility Tier 1 conference sponsorships and flagship programs, reducing execution risk and creating leverage for the broader team. The Strategic Events team creates high-impact experiences that connect Vanta with customers, prospects, partners, and the broader cybersecurity community. The team manages both Vanta-owned flagship programs and major third-party conference sponsorships, partnering across the organization to deliver strong experiences and support business goals. You’ll support a range of strategic events, including Tier 1 conference sponsorships and flagship programs. You’ll work across multiple overlapping timelines, coordinate with internal and external partners, and flag risks early so the team can triage them effectively. What you’ll do as a Senior Events Specialist at Vanta: Support planning and execution for Vanta’s presence at RSAC, Black Hat, Fal.Con, and AWS re:Invent, including sponsorship logistics, exhibit planning, booth design coordination, and on-site execution. You’ll ramp into the portfolio by shadowing AWS re:Invent, taking on planning responsibilities for RSAC, and supporting the strategy and execution of Black Hat. Coordinate sponsor deliverables such as speaking submissions, digital placements, lead retrieval, co-marketing, and event activations. Maintain detailed planning calendars, project trackers, and status updates across multiple events and overlapping workstreams. Identify dependencies and flag execution risks early so the team can triage issues and keep programs on track. Partner with Design, PMM, P

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role In the Trade Management team, you will join an international and diverse group of passionate experts. We are transforming the way we approach global logistics by moving from intuition-based decisions to a precision-engineered, data-driven strategy. If you are a technical heavyweight who loves to code and model, but also a leader ready to mentor a high-performing team, this is the role for you. We are seeking a Team Lead for Trade Analytics & Market Intelligence to act as the Ted Lasso of our data analytics team. Reporting directly to the Director of Trade Management, you will own the architectural backbone of our trade management decision-making. This is a hybrid role. You will spend a significant portion of your time hands-on in the code—building complex data models, writing high-performance queries, and designing algorithms. Simultaneously, you will lead and develop a small, agile team consisting of a seasoned Analyst and a Market Intelligence Specialist. You will be the bridge between raw data and high-level strategy, directly influencing how we handle Procurement, Pricing, and Forecasting. Key Responsibilities Lead Technical Strategy & Analytics Own the Data Architecture: Architect and maintain the data pipelines and models that drive our GP reporting, demand forecasting, and yield management engines. Hands-On Development: personally write and optimize complex code (SQL, Python/R) to solve our hardest analytical problems. You are the technical escalation point for the team. Forecasting & Modeling: Bu

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit Partner with our engineering team to document and reproduce bugs Surface trends and insights from customer feedback to the team at large to inform product choices Lead select strategic projects to improve the support experience, inter

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ➡️ Mission Join us as Team Lead AML Italy and play a key role in leading the day-to-day operations of our growing AML team in Milan. You'll lead a team of 10 specialists, supported by our BPO partners, balancing operational excellence with continuous improvement initiatives. Working closely with Alessandro, our new Head of AML, you'll help shape the team's next chapter by strengthening performance, developing your team, and building on the positive momentum already underway. ➡️ What you'll do Own the daily run: oversee task assignment and alert monitoring every morning. Drive control quality: analyze control results, get to the root of KO reasons, and assign remediation across first and second line topics. Sharpen our transaction monitoring: review scenarios,

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a strategic, detail-oriented professional with expertise in the Employer of Record (EOR) industry. You thrive on managing complex international onboardings and turning nuanced challenges into seamless customer and employee experiences. A natural collaborator, you enjoy working across departments to optimize workflows and bridge product gaps. You are highly organized, deadline-driven, and committed to delivering high-touch service that helps customers scale their global teams with confidence. Your Success Profile What You Will Work On Own the full technical and operational setup for international hires, including the execution of employment agreements, statutory policy alignment, local enrollments, and the successful implementation of local benefit enrollments to ensure 100% Day 1 compliance. Identify customer needs during the implementation phase to recommend essential supplemental services, including but not limited to, IT provisioning, background checks, supplemental benefits, and more. Lead high-impact initiatives to improve the customer and employee journey and drive efficiency across the onboarding experience f

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are an energetic, curious, and relationship-minded sales development or partnerships professional who excels at sourcing high-quality leads and opening doors. You thrive in fast-paced environments and enjoy the challenge of identifying, engaging, and qualifying prospective partners across diverse segments. You bring strong outbound prospecting skills, clear communication, and a structured, detail-oriented approach to building top-of-funnel activity. You understand how to research markets, craft compelling outreach, and develop a strong point of view on partner fit. You enjoy collaborating with others and take pride in generating qualified, high-value partnership opportunities that support the team’s growth goals. As a Partner Acquisition Specialist, you will identify, engage, and qualify new partnership prospects across brokers, accountants, HR consultants, private equity/venture capital, technology partners, and strategic alliances . You will work closely with the Partner Acquisition Team Lead and broader Partnerships team to ensure a strong, high-quality pipeline of potential partners. Your Success Profile What You Will Wor

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. The Role You’ll Play Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellnes

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Team Software Operations is where data quality meets real-world impact. Our team reviews annotation outputs, tests the internal tools our engineers rely on, and surfaces the kinds of defects and patterns that, left unchecked, quietly degrade the systems powering our vehicles. We are precise, collaborative, and genuinely motivated by the idea that doing this work well matters. This is a team that takes quality seriously without making it feel like a grind. You will have clear processes to work within, a direct line to the Operations Lead when something needs escalation, and the satisfaction of knowing that the issues you catch and document today help make a self-driving vehicle more reliable tomorrow. About the Role Autonomous vehicles learn from data. The accuracy of that data depends on people who care enough to get every detail right. If that's how you're wired, we want to meet you . We are looking for a Software Operations Sp

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Presales team The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. Identity Senior Solution Specialist -On-Premises & Hybrid Access As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on how Okta can secure complex on-premises environments like SAP, Oracle EBS , and custom web apps. You will report to the Manager in the OFCTO organization. What you’ll be doing Strategic Customer Engagement: Modernization Discovery: Lead technical sessions with infrastructure and security leaders to uncover challenges related to aging WAM stacks (e.g., CA Siteminder, PingAccess, OAM). Tailored Hybrid Architecture: Deliver customized demonstrations and architectural sessions focused on Okta Access Gateway (OAG) and its ability to bridge legacy app

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest's Global Business Organization partners with advertisers, agencies and the wider industry to grow Pinterest's business. This role owns how Pinterest shows up with key industry associations and on the industry's biggest stages, from the ANA, MMA and IAB to marquee moments like CES, Cannes Lions and POSSIBLE. You'll be the connective tissue between Pinterest's leaders and the external industry, shaping visibility, influence and reputation across the advertising and marketing landscape. What you'll do: Serve as Pinterest's day-to-day contact for key industry associations, leading memberships and commitments, delivering against contractual obligations and finding new ways to grow Pinterest's visibility and influence within these organizations. Inform Pinterest's speakership strategy and lead execution across key US industry events, sourcin