Lead Staff Software Reliability Engineer Data Platform Jobs

We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start. You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team. We are looking to speak to candidates based in Gurugram for our hybrid working model. What you'll own You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence. Day to day, that means: Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact You'll develop deep expertise in how compani

With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. Who We Are The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server ( Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. Use software architecture and coding patterns to reduce the impact of security issues. Be security subject matter experts for our tech stack and products. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security Advocate for and lead complex security projects from inception through completion Drive architecture, patterns, and processes across Server Engineering that make security the easiest path Partner closely with engineering teams to design and implement security controls across our software and systems Research and POC new attacks against our systems. Plan and per

MongoDB is seeking a Senior Workplace Coordinator to support the Austin office and help create a workplace experience that is welcoming, productive, and energizing for employees and visitors alike. This role is ideal for someone who enjoys being the go-to person, thrives in a fast-moving environment, and takes pride in bringing people together. While this is a broad workplace coordination role, event planning and execution will be a major focus. You will help shape a vibrant office culture by leading workplace-supported events and experiences while also supporting the day-to-day operations that keep the office running smoothly. No two days are the same. One day, you may be planning an office-wide celebration, coordinating vendors, and managing event logistics. Next, you may be responding to employee requests, reviewing space setups, supporting visitors, or partnering with local teams to ensure the office is operating at a high standard. If you are organized, proactive, service-minded, and excited by both hospitality and operations, this could be a great fit. Responsibilities Lead the planning and execution of workplace-supported events, activations, and office experiences, bringing a Think Big, Go Far mindset to programming that strengthens culture and connection Partner with Employee Experience, Recruiting, Executive Assistants, ERGs, Site Leadership, and other cross-functional teams to Build Together and deliver thoughtful programming Manage event logistics from concept through execution, including vendor coordination, catering, timelines, communications, room setup, onsite support, and follow-up Make it Matter by delivering events that are elevated, organized, purposeful, and aligned with the employee experience goals, budgets and local flare of the Austin office Own What You Do by helping ensure the office is operated and maintained in a safe, professional, organized, clean, and efficient manner Manage the front-of-house experience by greeting employees, visitor

With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. Who We Are The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server ( Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. Use software architecture and coding patterns to reduce the impact of security issues. Be security subject matter experts for our tech stack and products. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security Advocate for and lead complex security projects from inception through completion Drive architecture, patterns, and processes across Server Engineering that make security the easiest path Partner closely with engineering teams to design and implement security controls across our software and systems Research and POC new attacks against our systems. Plan and perfo

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role is a hybrid / in-office role, with approximately three days per week in our New York City Office. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architectu

The Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We are compensation experts with a deep understanding of our stakeholders, problem solvers who use data and insights to drive value, and partners who build the tools, models, and frameworks that support sound compensation decision-making across the company. This role sits within the Compensation function and will work closely with the Customer organization and cross-functional partners including Recruiting, Finance, Legal, HR Partners This role can be based out of of our offices or remotely in the United States. The Difference You Will Make: We are looking for a Senior Compensation Partner to serve as the dedicated compensation partner for the Product and Technology organization. This role will support Executive, VP and Director level leaders and their HRBP Partners as the primary day-to-day compensation resource. The ideal candidate will be a strong business partner and a builder of compensation programs, and tools, and must be comfortable operating with autonomy in a fast-moving environment. A Typical Day: Serve as the dedicated compensation partner for the Product and Technology organization, supporting senior leaders, HR Directors, and People Partners across customer divisions Act as the primary point of contact for new hire offers, internal equity reviews, leveling decisions, and out-of-cycle requests Own compensation cycle execution for customer client groups end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups Lead competitive intelligence for roles by conducting market research on compensation trends, pay practices, and talent movement, particularly important in the new AI competitive landscape Develop benchmarking methodologies that supplement traditional survey data with recruiting signals, offer data, and other real-time market sources Partner with Recruiting and People partners to provide market in

Role Overview & Executive Impact Serving as the West Coast anchor for MongoDB's Global VIP Support, this position acts as the “single-threaded DRI” for the technology needs of M3 — the CEO's direct reports — in the US Pacific time zone. You hold end-to-end accountability for their digital journey, from two weeks before Day 1 through daily operations, high-stakes events, global travel, and eventual offboarding, ensuring a seamless experience without handoff friction. The population you support is intentionally scoped and governed by HR and the Office of the CEO, not by IT — this is Phase 1 of a model designed to extend, tier by tier, to SVP+, then VP+, and ultimately the full Senior Leadership Team. The standards, runbooks, and judgment you establish now become the template each later phase reuses. This role prioritizes proactive engagement over traditional ticketing. By monitoring system health and resolving issues before they impact the executive, you act as a protective barrier for critical workflows. You combine high-level IT proficiency with AV expertise to lead high-stakes events and Board meetings, while also empowering the Executive Assistant community through specialized technical training. The way of working behind this role is built on a simple framework: routine diagnostics, health checks, and reporting are handled through automation and intelligent tooling wherever possible, freeing your time for the judgment calls, relationship-building, and in-person moments that actually require a human. Because this framework depends on staying ahead of what's possible, you are expected to stay current on emerging technology and AI trends and proactively evaluate how they can improve the executive support experience. Innovation through AI and automation is fundamental to this model. You will implement intelligent solutions to handle routine diagnostics and triage, eliminating manual toil so that human intervention is reserved for high-impact moments. These automa

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics. We are looking to speak to candidates who are based in the United States for our hybrid working model. Key Responsibilities ​Strategic Partnership & Business Leadership Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness Lead and develop a global team, fostering growth, excellence, and deep partnership capability Talent & Performance Management Drive a high-performance culture through disciplined goal-setting, continuous feedback, and

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications. Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Austin, Texas for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact i

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. SDR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at MongoDB. The Opportunity Being an SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. We are looking to speak to candidates who are based in Austin, TX for our hybrid working model. Day to Day Identify high-potential businesses that would be a good fit to work with MongoDB across your region Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call Develop strong sales and product knowledge Interact with IT and business decision makers via telephone and email Update lead and prospect activity in Salesforce to ensure effective lead management Set qualified introductory meetings for the Sales team Nurture early phase opportunities for future

The Sales Ops Analyst plays a critical role in supporting MongoDB’s global Sales organization through operational excellence, data governance, project ownership, and process optimization. This role is responsible for managing end-to-end operational workflows, driving cross-functional initiatives, providing actionable business insights, and resolving complex operational issues that impact sales productivity. Unlike entry-level operational support roles, Sales Ops Analysts are expected to independently manage medium-scale projects, perform root cause analysis, influence stakeholders, and contribute to continuous improvements across sales processes, systems, and data management practices. MongoDB’s Sales Operations team partners closely with Sales, Marketing, Finance, Deal Desk, Customer Success, and Business Systems teams to ensure operational scalability and data-driven decision-making. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM – 10:00 PM (cabs will be provided) You Will Have the Opportunity To Accelerate your career through exposure to world-class sales methodologies and operational best practices Own and manage operational workflows and medium-scale projects impacting global sales teams Partner with stakeholders across Sales, GTM Operations, Deal Desk, Finance, and Business Systems teams Develop expertise in CRM systems, sales processes, data governance, reporting, and automation Build analytical capabilities by transforming complex data into actionable business insights Drive process improvements that increase operational efficiency and sales productivity Gain exposure to strategic initiatives supporting a rapidly growing global SaaS organization Responsibilities Sales Operations & Process Ownership Own end-to-end operational processes to ensure data quality, governance, and process integrity across prospecting tools, lead management, account and territory management, and system audits

MongoDB is seeking a Senior Executive Assistant to support two Vice Presidents, in Field Operations. This position is ideal for a dynamic, intelligent, highly organized individual who takes ownership of the details and loves to get things done. In this role, your day will consist of managing and prioritizing a steady stream of requests, meetings, and travel, while working closely with your executives and other members of their teams. To succeed, you’ll need to thoughtfully and diplomatically balance the needs of multiple stakeholders and be ready to pitch in wherever needed. This role may also provide temporary support during coverage gaps, so flexibility and a team-first mindset are important. You should feel comfortable interacting with senior leaders and know how and when to manage in any direction across the organization, regardless of role, title, or level. You can navigate Google Workspace products, or comparable tools, and have the ability to quickly learn the systems needed to execute tasks effectively. You have strong written and verbal communication skills and enjoy using them. We have a collaborative, team-based culture, and the successful candidate will enjoy building relationships and teamwork just as much as the challenges of the role. We are looking to speak to candidates who are based in Palo Alto, San Francisco, or Los Angeles for our hybrid working model. Responsibilities Manage multiple requests and priorities of the Leaders while staying calm under pressure, exercising judgment, and seeing beyond the day-to-day to anticipate changing needs Manage the leader's calendar meticulously and thoughtfully, coordinating all meetings and calls, including video conferencing and team events Manage all travel and expenses, ready to handle international itineraries and last-minute changes Lead, drive, and execute various team events and offsite meetings, including ushering contracts through the procurement process and accounts payable for payment. At times, yo

The Internal Data team is on a mission to power data-informed decisions and applications across MongoDB, oriented around the business areas of Customer, Product, Finance, and Employee. We build and scale the data products MongoDB employees rely on every day, including data pipelines, datasets, analytics, APIs, ML models, and frameworks that form the backbone of our internal data ecosystem. We treat data as a product. That means applying the same rigor, user focus, and outcome orientation to internal data that MongoDB brings to its external-facing platform and products. As MongoDB scales, our financial data footprint has grown exponentially. You will inherit the challenge of providing the focus and product management needed to transform complex, high-volume consumption data into clean, compliant, and near-real-time financial products; moving our Finance teams away from manual workflows and toward automated, AI-driven forecasting. We are looking to speak to candidates who are based in NYC, Austin, Palo Alto, or San Francisco for our hybrid working model. What You'll Do Drive the end-to-end product vision, strategy, and roadmap for critical data products that power company-wide financial planning, forecasting, spend efficiency, and operational rigor Navigate ambiguity and shape requirements by partnering deeply with Finance leadership to unpack complex, unformed business problems. Proactively translate high-level financial strategies into concrete data requirements, technical frameworks, and user stories Lead cross-functional squads to design, build, and deploy robust pipelines, datasets, dashboards, APIs, and frameworks. Champion underlying data management tools that serve as the foundational engine for AI and BI across the enterprise Act as the ultimate advocate for the voice of the data consumer. Proactively audit user workflows, enforce data trust, and relentlessly push for the right strategic technical solutions over temporary, ad-hoc fixes Ruthlessly prioritize t

Reporting to the Chief Accounting Officer, the Head of Revenue Accounting and Order-to-Cash will serve as a strategic thought partner to executive leadership and key cross-functional stakeholders, with end-to-end responsibility for the strategy, governance, operating model, and performance of MongoDB’s revenue accounting and order-to-cash ecosystem. This is a rare opportunity to shape the revenue infrastructure of a high-growth, publicly traded technology company as it scales. This leader will oversee Revenue Accounting Operations, Technical Revenue Accounting, and Order-to-Cash, and serve as the company’s senior authority on ASC 606 and U.S. GAAP revenue recognition in a business defined by consumption-based and hybrid cloud commercial models. They will advise on complex, non-standard arrangements and partner across Sales, Sales Operations, Deal Strategy, Legal, Product, FP&A, and IT to strengthen the broader quote-to-cash ecosystem and support scalable growth through strong controls, sound judgment, efficient processes, and modern systems. This is a high-impact, hands-on leadership role with responsibility for building and developing a global organization while driving transformation across people, process, and systems. The role will modernize infrastructure, automation, and controllership, translate complex accounting matters into clear business decisions for senior leadership and external auditors, and help shape a disciplined, scalable roadmap for MongoDB’s next phase of growth. We are looking to speak to candidates who are based in San Francisco, CA or Palo Alto, CA for our hybrid working model. Key Responsibilities Set the strategic vision and operating model for Revenue Accounting Operations, Technical Revenue, and Order-to-Cash—building the maturity, scalability, and rigor needed to support MongoDB's next stage of growth; Lead and develop senior leaders across the function, with accountability for organizational design, location strategy, talent develop

MongoDB is seeking an Executive Assistant to support 3 Area Vice Presidents in the India and ASEAN region. This position will be based from one of our India office locations. This role requires a minimum of 2 days a week in the office, along with quarterly travel to support executive planning and offsite management.This role is ideal for a dynamic, intelligent, highly-organized individual who takes ownership over the details and loves to get things done. In this role, your day will consist of managing and prioritizing a steady stream of requests, meetings, and trips, and working closely with the leaders and the other members of their teams. To succeed, you’ll have to balance the needs of multiple parties thoughtfully and diplomatically and be ready to pitch in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage in any direction in the organization, independent of role, title, or level. You can navigate Google Suite products or comparable ones and have proficiency to learn the necessary functions to execute tasks. You have excellent writing skills and verbal skills—and enjoy using them. We have a team-based collaborative culture, and the successful candidate will enjoy building relationships and teamwork just as much as the challenges posed by the role. Responsibilities Manage multiple requests and priorities of the Leaders while staying calm under pressure, exercising judgment, and seeing beyond the day-to-day to anticipate changing needs Manage the leader's calendar meticulously and thoughtfully, coordinating all meetings and calls, including video conferencing and team events Manage all travel and expenses, ready to handle international itineraries and last-minute changes Lead, drive, and execute various team events and offsite meetings, including ushering contracts through the procurement process and accounts payable for payment. At times, you will need to assist with onsite logi