Lead Technical Support Engineer Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking an accomplished Principal Cloud Storage Engineer to lead the design, engineering, and evolution of our private cloud storage platforms. This role will focus on large-scale storage architecture, data protection, cyber recovery, and resiliency technologies across complex enterprise environments. The ideal candidate will combine deep technical expertise in storage systems with strong leadership, architectural vision, and the ability to influence technical direction across the organization. Key Responsibilities Architect and engineer enterprise storage platforms that ensure data integrity, availability, security, and disaster recovery readiness Design and implement end-to-end storage solutions, including Software Defined Storage, SAN, NAS, and object storage across private cloud and data center environments Drive strategic technology decisions by evaluating emerging products, tools, and standards supporting storage, data protection, cloud, and compute platforms Lead infrastructure initiatives involving storage modernization, data protection, cyber recovery, data migration, and resilience engineering Develop and execute enterprise strategies for backup, recovery, cyber vaulting, and business continuity Create and maintain comprehensive documentation of storage architectures, configurations, policies, and operation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a Senior Full Stack Engineer, Agentic AI Platform to join and lead engineering efforts for Lumina, CVS Health's enterprise knowledge and agentic AI platform. The Senior Full Stack Engineer, Agentic AI Platform will provide both technical and people leadership while driving the evolution of a platform that delivers trusted, secure, and governed AI experiences across the enterprise. As a Senior Full Stack Engineer, Agentic AI Platform, you will own the technical direction, architecture, scalability, and operational excellence of Lumina while leading a team of engineers and data scientists responsible for building and supporting the platform. This is a hands-on leadership role requiring active contribution to production code, architectural decision-making, code reviews, and engineering best practices, while simultaneously coaching and developing team members. The Senior Full Stack Engineer, Agentic AI Platform will play a critical role in advancing agentic AI capabilities, retrieval-augmented generation (RAG) systems, Model Context Protocol (MCP) integrations, enterprise search, knowledge ingestion, and AI governance. You will drive platform enhancements that improve retrieval quality, strengthen security and access controls, expand automation capabilities, and ensure the platform remains reliable, observable, and scalable as adoption accelerates across CVS

Become a part of our caring community Help shape practical, responsible AI solutions that improve healthcare experiences and outcomes. Humana’s Enterprise AI organization develops safe, scalable AI solutions across our Insurance and CenterWell businesses. We bring together product managers, data scientists, engineers, policy experts, and business leaders to apply emerging technology to meaningful healthcare challenges. As Associate Director of Applied AI, you will lead teams that design, build, and deploy enterprise AI solutions, with a focus on generative AI and intelligent agents. You will connect technical strategy to business needs, guide responsible delivery in a regulated environment, and help teams turn promising ideas into measurable outcomes for members, patients, and associates. Key Responsibilities Lead and mentor teams developing production-ready AI solutions that improve healthcare delivery, member experiences, and business operations. Help define and execute the roadmap for applied AI initiatives in alignment with enterprise priorities and business needs. Guide the evaluation and adoption of machine learning, generative AI, large language models, multimodal models, and intelligent agent technologies. Oversee scalable APIs, frameworks, data pipelines, retrieval-augmented generation solutions, and agent orchestration capabilities. Partner with product, data science, engineering, architecture, security, and business teams to translate requirements into reliable solutions. Establish standards for AI evaluation, obse

NVIDIA’s Silicon Co-Design Group is the team that gets every GPU, SoC, and CPU silicon program from first power-on to high-volume production. We are hiring a Senior Manager to lead our Test, Manufacturability, Reliability & Quality (TMRQ) organization. This is not a coordination role . Your work decides if a product can be built at scale and trusted in the field. These include production test development (SLT, BLT), control run flow, system reliability stress (HTOL), platform- and board-level manufacturing issue closure, and field diagnostic test development. You lead a team of individual contributors and a first-line manager at the layer where silicon, platform, and software collide with manufacturing reality. Decisions you make show up in yield curves, production ramp , and customer escapes. You are the leader the program turns to when a build is stuck, a control run is fallout-heavy, or a field return points back at silicon . The exceptional hire also uses AI deliberately — with demonstrated workflow impact and the judgment to know where it compresses real work and where it introduces risk. What you will be doing: Keep programs moving. Own the technical execution and velocity of SLT, BLT, Board/Chip/Rack CR, and system reliability stress (HTOL) across every GPU, SoC, and CPU silicon program. Close the hardest multi-functional failures. Resolve Vmin and binning escapes, performance shortfalls, and power anomalies by driving root-cause across design, methodology, DFT, ATE, package, software/firmware, and manufacturing — and own the WARs and productized fixes through to confirmation. Give leadership the clarity to act. Convert raw integration signals — CR fallout, BLT/SLT yield, SHTOL/CHTOL data, RMA trends, customer escalations — into decision-ready options that enable executive leadership to act with confidence on POR, QS/PS gates, a

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Security Systems Engineer at Palantir, you are responsible for implementing, designing, and maintaining the physical security systems that ensure the protection of Palantir’s people, assets, intellectual property, and reputation. You lead research and evaluations for the latest technology, security infrastructure, policies, procedures, systems, and applications, looking for easy-to-use capabilities that reduce button clicks and ultimately give time back to the operator. You will be collaborating with technical teams to develop and maintain end-to-end project plans and ensure on-time delivery. Your technical expertise is second only to your integrity and genuine passion for security and technology. As a member of the Global Security and Investigations team, you work with security professionals, architects, lawyers, and software and network engineers to deliver a safe and secure environment for your fellow employees. Palantir is a global company, so you'll lead physical security projects all over the world. You'll work hard to break down barriers between teams by communicating your knowledge and goals effectively across time zones and other physical and virtual barriers. *Please note this role is NOT for cyber security or information security positions* Core Responsibilities Design and oversee the technical aspects of your projects from conception to full deployment. Systems naturally break and need maintenance. You'll work with vendors and end users to find the best solutions for a problem, in the shortest possible time. Leverage both system and software engineering skills in order to address the needs of all teams within Globa

We’re looking for a strategic operator to help advance OpenAI’s life sciences capabilities and translate them into meaningful scientific and commercial impact. Working closely with research teams and external partners, you’ll identify opportunities to improve AI models, products, and supporting infrastructure, and lead partnerships and strategic initiatives that bring these capabilities into real scientific workflows. This role combines partnership development, strategic judgment, and hands-on execution. You’ll help determine where OpenAI can make the greatest contribution, identify the expertise and resources needed, and bring together the right partners to move from an idea to demonstrated impact. In this role, you will: Shape capability priorities. Work with research and cross-functional teams to identify and prioritize new life sciences capabilities, balancing scientific value, technical feasibility, and commercial potential. Build and execute partnerships. Develop data, research, and commercial partnerships with biotechnology companies, pharmaceutical organizations, and other participants in the life sciences ecosystem. Translate capabilities into real-world applications. Partner with external organizations to apply OpenAI’s technology in scientific workflows, evaluate its usefulness, and use those learnings to inform further development. Structure effective collaborations. Work with legal, finance, research, and other teams to define partnership scope, align incentives, and navigate data access, intellectual property, commercial terms, and governance. Lead strategic initiatives. Identify and own projects that advance scientific capabilities and create long-term value for OpenAI, including licensing, joint development, and new applications of AI. Drive operational execution. Establish clear objectives, milestones, and ownership; coordinate resources; and resolve obstacles across internal teams and external partners. Expand access to expertise. Identify gaps in

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Engineer at Micron’s HBM New Product Validation team in Boise, ID you will be a senior technical guide responsible for validation strategy and readiness for future-generation High Bandwidth Memory (HBM) products. You will apply deep expertise in complex RAM and high-bandwidth memory architecture and building to establish architecture validation strategies. You will impact decisions that improve validation observability and debug efficiency . You will lead investigations of complex architecture, building , and silicon issues from pre-silicon simulation through post-silicon characterization. You will partner across Design Engineering, Design Validation, Product Engineering, Systems teams, and will develop and promote AI-enabled validation methodologies that improve efficiency, quality, and scalability. Responsibilities: Define architecture-aware validation strategies and coverage direction for future-generation HBM products. Drive validation readiness for next-generation products by preparing strategies, test environments, and execution plans before first silicon, reducing risk, accelerating issue resolution, and preventing late-stage surprises. Evaluate new DRAM/HBM architectural features and define validation requirements and testability needs before DBR. <span style="color:#

Flight Test Engineering Manager Company: The Boeing Company We are seeking a Flight Test Engineering Manager to join the Boeing Test & Evaluation (BT&E) team supporting the Mobility Surveillance and Bombers (MS&B) portfolio in Oklahoma City, OK . In this role, you will lead the team responsible for planning, integrating, and executing flight test and system test activities for Boeing’s Airborne Warning and Control System (AWACS) programs. This role combines technical leadership, program execution, and people development, requiring a leader who can build high-performing teams, foster collaboration across engineering disciplines, and drive disciplined test execution in a dynamic environment. You will partner closely with internal and external stakeholders to deliver safe, efficient, and high-quality test outcomes while developing the next generation of flight test engineers. Why Join Us: Lead a high-impact Flight Test Engineering team supporting AWACS programs, influencing program test strategy and execution on mission-critical platforms Join a close-knit Flight Test community where teamwork, trust, and collaboration are essential to safely executing complex test programs Partner with cross-functional engineering, operations, program management, and customer teams to solve complex technical challenges and deliver safe, efficient, and high-quality test outcomes Position Responsibilities: Develop and coach a diverse team of engineers and mission systems operators by providing technical guidance, performance management, mentoring, and career development Lead the planning integration, and execution of lab, ground, and flight tests while ensur

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry—from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence. We're looking for a passionate and pragmatic Senior Staff Software Engineer to help lead this evolution. In this role, you’ll report directly to the VP of Engineering and collaborate with teams across the company to shape the future of Sentry’s platform. What You’ll Do Architect the future of Sentry by translating business needs and product strategy into clear, scalable technical blueprints. Partner with product and engineering leaders to align technical roadmaps with company goals. Lead cross-cutting initiatives across the Platform org—owning them end-to-end and driving meaningful outcomes. Promote engineering excellence by mentoring platform engineers, sharing best practices, and setting high standards for system design, scalability, and operational quality. Review major architectural proposals and help ensure consistency, maintainability, and long-term technical health across the company. You’ll Love This Job If You... Enjoy designing and building platforms that help teams move faster and scale safely. Thrive on solving complex, multi-dimensional problems across product, infrastructure, and organizational layers. Want to make architectural decisions that shape Sentry’s long-term success. Bring new ideas, tools, and frameworks t

The Programmatic Media Group Manager is a highly experienced and influential leader responsible for shaping, executing, and optimizing Citi's programmatic media investments, specifically leading Citi’s programmatic media team. This pivotal role requires over 10 years of progressive experience, demonstrating expert-level, hands-on proficiency in leading media activation platforms, coupled with strategic oversight of technical implementations, advanced optimization methodologies, and rigorous analysis of performance and quality metrics. The incumbent will lead a hands-on-keyboard team, safeguarding Citi’s brand while driving significant business outcomes, managing and mentoring programmatic professionals, and ensuring robust governance and operational excellence. Reporting into the Head of Media Transformation and AdTech, this role is essential in influencing both Citi’s internal approach and the broader industry ecosystem through best-in-class strategic technology partnerships, positioning Citi at the forefront of a privacy-first, opt-in advertising experience. Responsibilities: Strategic Leadership & Team Management: Lead, mentor, and develop a high-performing in-house team of programmatic media analysts and coordinators. Oversee day-to-day operations, foster a culture of continuous learning, ensure high performance, and facilitate career growth for team members. Experience building and scaling an in-house programmatic media team is a significant plus. Advanced Platform Strategy & Execution: Define and lead Citi’s future-proof platform capabilities strategy, identifying, evaluating, and implementing best-in-class solutions for media activation, sophisticated optimization, and robust measurement. Maintain expert-level, hands-on proficiency in leading programmatic buying platforms, including non-negotiable expertise in DV360, to guide advanced campaign architecture, intricate bid strategies, and complex opti

The way products get built is changing. Agents write a growing share of shipped interfaces, designers work in code, and a design system's output is bigger than a component library. At Datadog we're redefining ours for that world, and evolving how the product looks and feels at the same time. DRUIDS is the design system behind every Datadog surface, used daily by more than a hundred designers and thousands of engineers across thirty-plus products. You'll lead the team that owns it: designers and design engineers who set the system's direction, hold the quality bar for what ships, and build the tools that make designing in code the default way to work. The team partners closely with product designers, frontend engineers and PMs across the company. This is a hands-on leadership role in a technical, engineering-forward company. You'll be expected to have a point of view and defend it, to be the person the design org asks about quality, and to make the call when work isn't good enough yet. Much of what a design system should be right now hasn't been settled — here or anywhere else. If you're a designer who never stopped making things, and you'd rather decide what a system should be than maintain one that already exists, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead the team and set its direction Decide what DRUIDS owns, what it ships, and what stays with product teams. Own where the system goes next. Have a view on what a design system should be, and argue for it. Turn direction into a roadmap, and work with partners on what gets built and when. Coach the designers and design engineers on your team, be clear about what each person owns, and hire as the team grows. Own craft and quality Own the craft and quality of components, patterns,

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales are deep functional and technical specialists who lead and advise on Stripe's most strategic and complex deals. We have a variety of open roles across the Link organization, including building a new team to focus on banking. This team sits at the intersection of Stripe's highest-leverage growth areas: the Link consumer network, Financial Connections, Optimized Checkout Suite, and alternative payment methods including bank payments and BNPLs. Selling them together is a materially stronger proposition than selling any alone — and this role owns that combined motion across top enterprise segments in key verticals. What you'll do As an Account Executive, Product you'll lead Stripe’s largest, most complex deals for your product area. You will be the go-to expert on the product offering, integration shapes, and competitive landscape. You'll partner closely with core Account Executives, Solutions Architects, Product, Engineering, and Marketing to land and expand across new and existing customers — while shaping how Stripe brings this combined offering to market in the segment. You will be instrumental in leading in depth product discussions and negotiations as well as building and executing against our go to market strategy. You are a top performing salesperson capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEOs, CTOs, and CFOs. You are a strategic thinker capable of

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for an Engineering Manager, Products & Platforms to join our Product engineering team to lead a high-performing software engineering team while driving technical strategy across Redwood’s Workload Automation Platform. You will be instrumental in mentoring engineers, managing team deliverables, and guiding the design, development, and enhancement of scalable, secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As an Engineering Manager, you will: People Leadership & Mentorship: Manage, coach, and grow a team of talented software engineers, supporting career development, conducting performance reviews, and fostering an inclusive, collaborative team culture. Technical Strategy & Architecture: Provide hands-on technical guidance, participate in design reviews, and define technical roadmaps for Java/Spring Boot microservices while ensuring high standards for architecture, security, and observability. Delivery & Platform Ownership: Oversee team execution, Sprint planning, and delivery timelines to ensure resilient, scalable core platform features and infrastructure. AI Integration: Research and apply AI/ML concepts and their usage to innovate and enhance the MFT (Managed

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: As a Senior Software Development Engineer at Aetna, you will play a critical leadership role in the design, development, and continuous enhancement of enterprise-scale Provider Applications. You will drive technical solutions for complex business problems, ensure application stability, and lead cross-functional initiatives as a Project Owner. This role requires a balance of hands-on engineering expertise, technical leadership, and delivery ownership, including overseeing vendor/contractor teams, ensuring alignment with enterprise architecture, and delivering high-impact solutions that improve provider data systems and operational efficiency. Required Qualifications: 5&#43; years of hands-on application development experience with Python and Google Cloud Platform (GCP) 2&#43; years of experience leading or contributing to large-scale application development initiatives Preferred Qualifications: Experience working in Agile/SCRUM environments Proven experience in project/program management, including planning, execution tracking, and delivery management Strong organizational, leadership, and planning skills with the ability to manage multiple priorities Experience working with distributed teams and cross-functional stakeholders Prior exposure to

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our team is at the forefront of developing next-generation memory and AI computing platforms. We are core contributors to the design, validation, and mass production of advanced systems using emerging memory technologies, ASICs, FPGAs, high-speed digital interfaces, mixed-signal and analog circuitry, and complex power delivery architectures! We are seeking a highly experienced Mechanical & Thermal Engineer to provide technical leadership and drive the mechanical and thermal architecture of ground breaking hardware platforms. This role offers the opportunity to influence product strategy, lead critical engineering decisions, and collaborate across global multidisciplinary teams to enable world-class computing solutions. The ideal candidate brings deep expertise in thermal, mechanical, and heat mitigation solutions for memory product. They demonstrate strong analytical and problem-solving skills. They have a proven record of delivering products from concept through high-volume manufacturing! Performs design and development engineering assignments related to hardware products and systems including development of new products or updates to existing products. Work may encompass one or more areas of engineering including electronic design, mechanical design, or other related fields. Duties may include research, evaluation, development, and application of new processes and methods into products. May be responsible for establishing and conducting testing routines, developing or implementing project plans, budgets, and schedules, and documentation