Lead Technical Support Engineer Jobs

About The Role & Team The Developer Experience (DX) team at Amplitude builds and maintains the foundations that power how developers integrate, extend, and trust Amplitude across platforms. Our mission is to make Amplitude’s SDKs reliable, easy to adopt, and a joy to build on, so customers can confidently instrument their products and unlock insights at scale. We’re looking for a Senior Software Engineer, iOS to play a key technical leadership role on our DevEx team. In this role, you will lead the design and development of Amplitude’s core iOS SDKs, including Analytics and Session Replay , and serve as the iOS platform expert that other SDK teams, such as Experiment, Guides, and Surveys rely on. As a Senior Engineer, you’ll operate with a wide scope and high impact: setting technical direction for the iOS platform, driving cross-SDK architecture, improving performance and reliability, and raising the bar for developer experience across Amplitude’s mobile ecosystem. As a Senior Software Engineer, you will: Lead the technical direction, architecture, and long-term evolution of Amplitude’s iOS SDK platform. Own and drive development of core iOS SDKs, including Analytics and Session Replay, with a strong focus on performance, reliability, and ease of use. Act as the iOS platform expert and trusted partner for other SDK teams (Experiment, Guides & Surveys), enabling them to build on shared foundations safely and efficiently. Design and evolve shared infrastructure, APIs, and abstractions that scale across multiple iOS SDKs. Collaborate closely with Product, and Customer Support to ensure SDKs meet real customer needs. Lead cross-team technical discussions, reviews, and architectural decisions that span multiple SDKs. Improve developer experience through better APIs, documentation, tooling, testing strategies, and sample apps. You'll be a great addition to the team if you have: A strong focus on developer experience and empathy for the engineers who use your work

The Development Infrastructure team builds the tooling and systems our Asana engineers use every day to bring their ideas to production quickly and reliably. We build and operate the software that drives Asana’s roadmap. Each day, we combine industry best practices and innovation to support this product-focused company. We’re looking for a Software Engineer with a passion for developer infrastructure. You will work with a world-class team of engineers on deploying and operating existing developer tooling, and building new tools to support our global, growing development team. You will have a unique opportunity to design and develop the systems and applications that drive the Asana development experience, lead complex technical projects, and work on cross-functional initiatives to help define the future of software engineering at Asana. This role is based in our Reykjavík office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Innovate the architecture of our development sandboxes to accelerate development iteration. Modernize our build system, tighten iteration loops, and polish frequent cycles in the developer experience. Lead complex developer infrastructure projects from technical design through implementation, rollout, and operation. Partner with engineering teams to identify opportunities to enable teams to develop faster at Asana and help the company achieve our goals faster. Analyze complex developer infrastructure systems to uncover issues, root causes, and areas for improvement. Keep Asana up to date on open-source trends and identify new opportunities for improved development infrastructure. Champion code quality and solid

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations. Our in-house bot, Ask IT, deflects the majority of company-wide IT requests before they reach a human. Beyond that, we automate ITSS's core day-to-day workflows — ticket triage, access reviews, onboarding and offboarding — which employees experience as self-service. You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER through platforms including n8n, Jira, Okta, Airflow, and Temporal. What You'll Do Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira Establish architecture standards and code review practices that raise the team's overall engineering bar Lead as technical DRI on the most complex, highest-impact automation projects, from discovery and design through production delivery Partner with Security, Corporate Engineering, and IAM to resolve technical blockers and represent the team in cross-functional architecture discussions Build shared frameworks and reusable components that reduce single points of failure across the platform Produce architecture documentation and decision records that enable the team to scale with minimal dependency

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Quality and Governance owns the infrastructure that makes Stripe's data trustworthy and findable - the Data Catalog, the Knowledge Graph Service, dataset tiering and governance standards, lineage tracking, and the quality scoring system (DQPD) that every engineering team reports against. They're the team that defines what "good data" means at Stripe and then builds the enforcement and measurement tools to drive adoption across the company. What you’ll do Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Build and operate large-scale data discovery, metadata, or catalog platform Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuo

About the Team The AI Deployment Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cyber AI Deployment Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Dublin Office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflo

About the Team The AI Deployment Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cyber AI Deployment Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Singapore office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity work

About the Team The AI Deployment Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cyber AI Deployment Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Tokyo office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflow

About the team The AI Deployment Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the role We are looking for a Cyber AI Deployment Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our San Francisco HQ. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity work

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re looking for a Sales Solution Engineer in Thailand to support enterprise customers and partners. You’ll design solutions across networking, ProAV, VoIP, storage, and Physical Security (Protect & Access). Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in Thailand, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across all product categories Deliver demos and technical workshops Build architectures and BoMs Support partners and distributors Drive market awareness Share insights with global teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, MC-LAG, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP systems) Storage (NAS, SAN) General Thai and English Pre-sales or system integration experience Certifications preferred Strong reliance on AI tools, LLMs, and automation to improve productivity Benefits Remote flexibility Travel opportunities Competitive compensation

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in the Philippines to support enterprise customers, integrators, and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions across industries. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in the Philippines, collaborating with product teams, partners, and global sales to drive adoption and growth. Responsibilities Design solutions across Network, Protect, Talk, Drive, and Access Deliver demos, POCs, and partner workshops Build proposals and architectures Support distributors and partners Strengthen brand visibility Provide feedback to product teams Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, multicast) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General English and Tagalog 3+ years experience Pre-sales or solution engineering background Strong reliance on AI tools, LLMs, and automation to increase efficiency and output Benefits Remote work Travel opportunities Competitive salary Flexible hours

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About the Role We’re hiring a Sales Solution Engineer in South Korea to support enterprise customers and partners. You’ll design networking, ProAV, VoIP, storage, and Physical Security (Protect & Access) solutions. Working in a pre-sales capacity, you will lead regional technical strategy for Ubiquiti in South Korea, collaborating with product teams, partners, and global sales to drive adoption, market fit, and brand growth. Responsibilities Design solutions across all product areas Deliver demos and technical sessions Build proposals and architectures Enable partners and distributors Drive brand presence Provide market insights Desired Experience Solution Architecture Enterprise Networking (SD-WAN, BGP, OSPF) ProAV (AV-over-IP, PTP) Physical Security (CCTV & Access Control) VoIP (SIP, PBX systems) Storage (NAS, SAN) General Korean and English 3+ years in pre-sales, solution engineering, or system integration Certifications preferred Strong reliance on AI tools, LLMs, and automation to scale productivity Benefits Remote or hybrid flexibility Travel opportunities Competitive compensation

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our tax team works with Stripes across the company to develop an efficient operating model as our international business scales and expands into new markets and launches new products. EMEA Tax supports Stripe’s growth across the region by helping the company meet its tax obligations, manage tax risk, and make well-supported decisions as Stripe’s products, systems, and operations evolve. You will be based in Dublin and report to the EMEA Tax lead, who is located in Dublin. This role will develop and lead a best-in-class global R&D incentives programme. What you’ll do You will be Stripe’s European R&D incentives lead, responsible for developing and leading Stripe’s R&D incentives programmes in Ireland and the UK. You will support Stripe’s US federal and state research-credit programme and will explore new opportunities as Stripe continues to expand globally. You will build trusted relationships with engineering and product teams, establish repeatable processes for identifying and documenting qualifying work, and ensure Stripe can support its global R&D incentives claims with contemporaneous evidence. You must be able to work effectively with cross-functional teams and independently lead complex, high-impact work. You will translate complex technical activity into clear documentation, and help Stripe enhance its global R&D incentives processes. Responsibilities Act as Stripe’s European lead and technical expert for R&D incentive and grant claims. Support the annual US fed

Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Team A rider taps "request ride" and within seconds, an autonomous vehicle is matched, dispatched, and on its way. The On-Road Experience team owns the systems that make that moment happen. The On-road Experience team builds the real-time distributed system behind Nuro's ride-hailing product. This is foundational infrastructure where correctness and performance have consequences on a real road. About the Role This is the perfect role if you love architecting performant, reliable distributed systems, processing real-time vehicle data, and building the foundational APIs that enable seamless product experiences. The position demands technical excellence, a deep understanding of system design, and a knack for solving tough problems. Come join us in defining the future! What you'll own Backend services for ride planning, vehicle matching, and real-time trip execution Partner API integrations (Uber and others) routing ride requests to Nuro vehicles Telemetry pipelines surfacing live vehicle state to riders and operations About You 4+ years of backend engineering experience with strong Go proficiency Experience designing and operating distributed systems where reliability isn't optional End-to-end product ownership — from requirements through launch and iteration Solid hands-on experience with GCP (CloudSQL, BigQuery, Redis, or equivalent) A track record of technical lead

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Geometry team, you will drive foundational algorithms for real-time 3D content creation and editing that power the Roblox platform. Working in a small, autonomous team, you will solve novel math computational problems and deliver immersive, expressive creative tools to millions of users. At this level, you are expected to own pod-level or team-level projects from inception to implementation, provide technical direction to junior collaborators, and contribute to the team’s long-term technical strategy. You Will: Own End-to-End Development: Lead complex, team-level projects through the full development lifecycle, from research and prototyping to production deployment and maintenance. Architect Robust Solutions: Develop efficient algorithms for geometry processing (e.g., convex decomposition, mesh partitioning, boolean operations) that support real-time simulation, collision detection, and performance requirements across all platforms. Mentor and Lead: Provide technical guidance and mentorship to junior engineers, fostering a culture of high standards, code quality, and collaborative architectural discussions. Solve Computational Problems: Tackle discrete m