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Lead Technical Support Engineer Jobs

6,753 active opportunities · Updated for October 2026

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Explore current lead technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Principal Backend Engineer (P5) to serve as the technical leader and compass for our newly established engineering pod in India. Operating at the intersection of identity, networking, and security infrastructure , you will be responsible for tackling highly complex, vaguely specified problems without day-to-day oversight. In this role, you will champion the technical execution of your team. You will lead the design and implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to mentor mid-level engineers, while collaborating closely with global Tech Leads to ensure architectural alignment. What You’ll Be Doing Lead Technical Strategy & Execution: Turn high-level, complex PAM and network access problems into clear, modular technical designs that your team can execute. Own Connector Ecosystems: Design, architect, and optimize resilient connecto

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Okta
📍 San Francisco• Full-time• From $194K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device or app. Our Identity as a Service solution enables secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. The Engineering Opportunity Okta's Workforce Identity Cloud (WIC) secures billions of global logins every day. The Resilience Team within WIC maximizes service availability by building foundational, high-scale systems. Our engineers solve complex distributed-systems challenges - from database proxies to traffic shaping - to ensure the platform remains trustworthy and reliable for every customer. We are seeking a Staff Back-End Software Engineer to lead technical initiatives and own the reliability of our expanding Identity as a Service platform. In this role, you will develop microservices, build innovative frameworks, and optimize our cloud-native environment. You will champion reliability during design phases and collaborate across teams to address technical gaps. We value iterative development, automated testing, and individual ownership. Join our creative, fast-paced team to work on impac

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Pinterest
📍 San Francisco• Full-time• Remote• From $177.2K/yr
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro : The Service Communications team manages the foundational high-layer networking systems ensuring reliable, secure, and performant service-to-service interactions at Pinterest. Our Envoy-based mesh and multi-language frameworks provide critical primitives for hundreds of internal services, and we are looking for a Staff Engineer to lead technical strategy across identity, traffic optimization, and platform scaling. What you’ll do: Architect and deploy advanced service mesh features, focusing on service discovery, traffic shaping, and deep observability using Envoy proxy. Lead the organization-wide adoption of service identity and mTLS to satisfy critical AAA security requirements for service-to-service paths. Design traffic optimization primitives like locality-aware routing to materially reduce data transfer costs for high-vo

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Coinbase
📍 - USA• Full-time• Remote• From $218K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Access & Authorization As a Staff Software Engineer on the Access & Authorization team within the Platform group, you'll help shape the systems customers use to securely access Coinbase. This team builds and operates distributed services at the intersection of security, identity, developer infrastructure, and customer experience. You'll design foundational authentication and authorization capabilities that balance strong security with a simple experience, creating leverage across every Coinbase product and partner integration. What you'll do: Own end-to-end design, implementation, and operation of capabilities across authentication, OAuth, sessions, tokens, 2FA, account recovery, and edge authorization. Build secure, low-latency Go and gRPC services used across Coinbase's web, mobile, API, and partner experiences, with strong observability, failure testing, and measurable SLOs. Lead technical designs for complex initiatives such as signed authorization tokens, passkeys, biometric recovery, device-aware authentication, and mobile OAuth. Partner with product, security, fraud, and infrastructure teams to balance customer conversion, account protection, regulatory requirements, and engineering constraints. Simplify integration patterns and build self-service tooling that enables product teams to adopt access and authorization capabilitie

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1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

pythonmachine learningai
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Lyft
📍 San Francisco• Full-time
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

pythonmachine learningai
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for full-stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. Responsibilities Ensure our platforms are reliable, scalable, secure, and extensible Shape future-proof interfaces that are easy to build with Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Help drive sound technical decision-making and lead technical conversations with other teams across Stripe Debug production issues across services and various levels of the tech stack Who you are We're looking for someone who meets the minimum requirements

restaigo
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Stripe
📍 South San Francisco• Full-time• $156.8K – $235.2K/yr
1mo ago

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

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Stripe
📍 United Kingdom• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Direct Surfaces Team's mission is to make it delightful for users to manage their money. We're rebuilding and unbundling the core of Stripe so that no matter what the business, the location, or the use case there is a single place that can fulfill all financial needs: Stripe Treasury. This is a 0 → 1 new business at Stripe, so if that sounds exciting we'd love to hear from you. What you'll do Engineers at Stripe are comfortable working on new products under fluid conditions, seamlessly balancing tactical and strategic considerations all in service of our users. Responsibilities Deliver a world-class mobile experience for Treasury users, including working with our partners to design and launch new features and capabilities Scope and lead technical projects, laying the groundwork for our products to iteratively evolve and scale Design, build, expand, and maintain mobile-specific view cross-platform components, backing APIs and their services Align our technical decisions with the broad strategic initiatives at Stripe, while also advocating for needs specific to emerging new businesses Work with engineers across the company to understand when to leverage existing infrastructure versus when building a bespoke solution is prudent Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Who you are We're looking for someone who meets the minimum requirements to

reactrestai
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Snowflake
📍 London• Full-time• From $400K/yr
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake brings AI-native observability to the Snowflake AI Data Cloud helping engineering and data teams debug, optimize, and understand systems operating at massive scale. Modern systems don’t break at GB/day they break at TB/day. Traditional, index-based observability tools weren’t built for this world. Observe by Snowflake unifies telemetry and business data, applies AI to connect context automatically, and reduces time to resolution from hours to minutes. We’re entering the next phase of growth: scaling to $1B in the next 5 years. We’ve moved successfully upmarket into complex enterprise deals, larger ACVs, and strategic customer relationships. This is a high-impact role for a seller who wants to operate at the intersection of AI, data infrastructure, and modern engineering and help define a new category. WHAT YOU’LL DO Own full-cycle enterprise sales, from self-sourced pipeline through close Build and convert pipeline in a high-velocity, high-ACV environment (now ~$400K+ enterprise deals) Lead technical, consultative conversations around AI-driven observability and data strategy Sell into engineering, SRE, and data leaders solving problems at TB-scale Drive $500K plus land-and-expand motions with multi-million dollar growth potential Work cross-functionall

aigorust
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RS
15 days ago

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration:

javaawskubernetes
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Sigmoid
📍 Bengaluru• Full-time
19 days ago

About us: Sigmoid is a Leading Data Solutions company offering best-in-class services in Data Engineering and Data Science. Our 1300+ team is strongly driven by the passion to unravel data complexities. We generate actionable insights and translate them into successful business strategies. We leverage. our expertise in Open Source and Cloud Technologies to develop innovative frameworks catering to specific client needs. Our unique approach has positively influenced the business performance of our Fortune 1000 clients across the globe. We have a particularly strong presence in Advertising Technology, Retail-CPG, and BFSI, wherein we are working with Top-3 players in each of these sectors. We are recognized among the world's most innovative tech companies and have won several awards like the TiE50 Winners (2018) and NASSCOM Emerge 50 (2017), among others. Backed by Sequoia and Qualcomm Ventures, Sigmoid operates out of California- San Francisco and Santa Clara, New Jersey, and Bengaluru, India. Learn more: https://www.sigmoid.com/company/ or https://sigmoid.com/careers/ for careers. ᐧ - Our Data Science team worked with one of the largest Ad Tech agencies in the world to build ML and AI-driven solution for Campaign Management and Audience Segmentation to increase ROI for their advertising campaigns. Please refer the JD below: As a Frontend Lead , you will be responsible for developing cloud-first web applications. You will lead mixed discipline development teams to deliver a product to an agreed scope, time and budget and to a high standard. Responsibilities : Align Sigmoid with key Client initiatives Interface daily with customers across leading Fortune 500 companies to understand strategic requirements Ability to understand business requirements and tie them to technology solutions Build a delivery plan with domain experts and stay on track Excellent experience in Application deve

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Adani Group
📍 Ahmedabad• Full-time
1mo ago

Senior DevOps Engineer will be responsible for implementing and managing secure DevOps practices, focusing on automating processes, securing infrastructure, and optimizing workflows within a dynamic and evolving environment. They will will work closely with cross-functional teams, ensuring the integration of security into every aspect of the DevOps lifecycle to build resilient, secure, and scalable systems. Source: Adani Group | Job ID: 54337

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