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Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building a centralized Pricing, Yield & Compensation function to bring rigor and visibility to how we price inventory, manage programmatic performance, and compensate our Ads and Lyft Business sellers. This is a high-visibility, cross-functional role sitting within the MBA StratOps function and touching Finance, Analytics, Sales, and Accounting daily. The Manager, Pricing, Yield & Sales Compensation will own three interconnected functions: setting and managing CPM floors, rate cards, and margin targets for our direct-sold advertising inventory; overseeing the performance and economics of our Audience Extension managed service; and partnering with Analytics and Accounting to design, calculate, and administer commissions and compensation for sellers across Lyft Ads and Lyft Business. This role requires an operator who is equally comfortable pulling margin reports, running a compensation calculation model, and holding a vendor accountable to a floor price. Responsibilities: Direct Inventory Pricing & Yield Management: Own the Lyft Ads rate card strategy across all direct-sold formats (display, in-app, sponsored placements) and enforce pricing discipline through the order management system, Boostr. Set and manage CPM floors and pricing tiers, and partner with Sales and Ad Ops to evaluate custom deal structures and non-standard pricing requests against margin thresholds. Monitor sellthrough, utilization, and margin by product line, and surface risks and opportunities in weekly and monthly yield reviews. Managed Service Performance Oversight: Serve as the internal owner of our vendor led Audience Extension managed service performance, holding the vendor accountable to agreed CPM targets, margin commitments, and delivery standards. Conduct regular performance reviews of Vendor campaigns,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. About the team In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! Responsibilities Analyze and troubl

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Customer Success Manager, you support a portfolio of customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You are accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. This role follows defined playbooks and processes to deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time. What you'll be doing: Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. Adoption & Value Realization: Drive measurable Business Adoption across your customer portfolio to deliver tangible results. Retention & Churn reduction: Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager. Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities. Voice of the Customer: Collaborate with

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! What you’ll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English , and the intervie

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Internal Audit Manager - Compliance and help scale Qonto's audit function as we grow toward one million SMEs served across Europe by 2028, in the context of our ongoing credit institution licensing process. As a senior member of our Internal Audit team — the organization's third line of defense — you will lead compliance-focused audit missions across our nine European markets (France, Germany, Italy, Spain, Serbia, Belgium, Portugal, Austria, Netherlands), operating under the IIA Global Internal Audit Standards and reporting to our Head of Internal Audit. ➡️ What you'll do Lead audit missions: Own compliance audit initiatives in collaboration with the internal audit team and external providers to ensure compliance with regulatory obligations; Pa

Role Description As a Business Development Representative for Japan , you will support Dropbox’s Japan Sales organization by generating qualified pipeline, engaging target accounts, and helping Account Executives create new enterprise opportunities across Dropbox Business Enterprise, Dropbox Protect and AI solutions . You will play a crucial role in areas such as outbound prospecting, account research, stakeholder mapping, inbound qualification, event follow-up, and partner-supported pipeline generation. You will work closely with Account Executives to identify relevant business challenges, engage the right personas, and create clear handoffs that help move qualified opportunities into the sales cycle. This role is ideal for someone who is curious, resilient, highly organized, and motivated by creating opportunity. You will gain exposure to enterprise sales cycles, AI-enabled workplace transformation, content collaboration, security and governance conversations, and senior sales stakeholders. This is a strong development opportunity for someone looking to grow into a future Account Executive role . Responsibilities Generate qualified pipeline for Japan Account Executives through outbound prospecting, account research, personalized email, phone outreach, social selling, events, and partner motions. Follow up promptly with attendees from Dropbox-hosted seminars, webinars and other events while their interest is still fresh improving conversion from MQLs to sales-qualified opportunities. Identify and engage new buying centers within target and existing accounts, including IT, Security, Compliance, Operations, Procurement, and Line-of-Business stakeholders. Research target accounts to understand business priorities, trigger events, pain points, and relevant Dropbox use cases across Dropbox Business Enterprise, Dash, and Replay. Partner with Account Executives to build account maps, prioritize outreach, support territory planning, and create multi-threaded e

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Internal Audit Manager and take on a broad mandate across Qonto's operations as we scale toward one million SMEs served across Europe by 2028, in the context of our ongoing credit institution licensing process. As a senior member of our Internal Audit team — the organization's third line of defense — you will lead audit missions across a wide range of processes and entities, operating under the IIA Global Internal Audit Standards and reporting to our Head of Internal Audit. ➡️ What you'll do Lead audit missions: Own audit missions end-to-end across a broad scope of processes and risks, across our European markets; Coordinate internal and external auditors: Coordinate and oversee Qonto’s internal auditors and work closely with external firms brou

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Senior Associate reporting to the Chief Operating Officer of CB Payments Ltd., you'll be the operational backbone of Coinbase's UK business. You'll own CBPL's financial promotions and asset listings process, lead local product governance, and drive customer experience improvements that shape how Coinbase grows in the UK market. What you'll do: Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK, acting as first-line approver under the three lines of defence model and maintaining a clear audit trail across all in-scope channels Build, improve, and scale UK operational processes and workflows, identifying inefficiencies and driving automation to support new product launches and an evolving regulatory landscape Lead the UK product governance process, coordinating launch timelines and facilitating local stakeholder reviews to ensure new products meet CBPL's regulatory and operational requirements before go-live Prepare governance and senior stakeholder reporting materials that provide clear visibility of financial promotions activity, operational performance, and key risks to ExCo, Board, and Operational forums Partner with the central Customer Experience team to shape and deliver local UK CX initiatives focused on improving onboarding, support outcomes, and customer satisfaction Required Skills and Expe

MongoDB is looking for a highly accomplished, results-oriented individual with exceptional energy, intellectual curiosity, and entrepreneurial initiative to significantly expand our presence within the startup ecosystem. This AI Natives EAE role is critical for proactively identifying and cultivating strategic, net-new relationships with high-potential startup founders and executive decision-makers, while concurrently forging deep, impactful partnerships across the AI landscape, and expertly guiding complex sales cycles within an assigned territory. This role is deeply connected to MongoDB’s vision to become the Data Platform for AI, and you’ll be at the forefront of that mission. You will be focused on winning the fastest-growing organizations in the world’s most concentrated AI hub. We are looking to speak to candidates who are based in Amsterdam, Stockholm or Copenhagen for our hybrid working model. What you will be doing Serve as a pivotal leader within MongoDB GTM, working cross-functionally with Marketing and Product Leadership directly influencing and driving MongoDB’s market penetration within the VC and startup ecosystem Architect and execute highly sophisticated, data-driven go-to-market strategies for the assigned AI Native territory, identifying key market segments and opportunities for exponential growth Drive executive-level engagement and influence within the startup community, with a particular focus on C-suite technical decision makers, visionary founders, and strategic investors Cultivate and maintain profound, long-term relationships with founders, VCs, key developers, and technical architects to (1) secure net-new logos within the startup ecosystem, (2) identify, establish, and mature strategic product and go-to-market partnerships, and (3) consistently exceed top-line revenue targets Develop and evangelize a comprehensive, expert-level understanding of MongoDB products, the competitive landscape, and partner technologies, positioning MongoDB as

MongoDB is looking for a highly accomplished, results-oriented individual with exceptional energy, intellectual curiosity, and entrepreneurial initiative to significantly expand our presence within the startup ecosystem. This AI Natives EAE role is critical for proactively identifying and cultivating strategic, net-new relationships with high-potential startup founders and executive decision-makers, while concurrently forging deep, impactful partnerships across the AI landscape, and expertly guiding complex sales cycles within an assigned territory. This role is deeply connected to MongoDB’s vision to become the Data Platform for AI, and you’ll be at the forefront of that mission. You will be focused on winning the fastest-growing organizations in the world’s most concentrated AI hub. We are looking to speak to candidates who are based in Paris for our hybrid working model. What you will be doing Serve as a pivotal leader within MongoDB GTM, working cross-functionally with Marketing and Product Leadership directly influencing and driving MongoDB’s market penetration within the VC and startup ecosystem Architect and execute highly sophisticated, data-driven go-to-market strategies for the assigned AI Native territory, identifying key market segments and opportunities for exponential growth Drive executive-level engagement and influence within the startup community, with a particular focus on C-suite technical decision makers, visionary founders, and strategic investors Cultivate and maintain profound, long-term relationships with founders, VCs, key developers, and technical architects to (1) secure net-new logos within the startup ecosystem, (2) identify, establish, and mature strategic product and go-to-market partnerships, and (3) consistently exceed top-line revenue targets Develop and evangelize a comprehensive, expert-level understanding of MongoDB products, the competitive landscape, and partner technologies, positioning MongoDB as a thought leader Who You Are

MongoDB is looking for a highly accomplished, results-oriented individual with exceptional energy, intellectual curiosity, and entrepreneurial initiative to significantly expand our presence within the startup ecosystem. This AI Natives EAE role is critical for proactively identifying and cultivating strategic, net-new relationships with high-potential startup founders and executive decision-makers, while concurrently forging deep, impactful partnerships across the AI landscape, and expertly guiding complex sales cycles within an assigned territory. This role is deeply connected to MongoDB’s vision to become the Data Platform for AI, and you’ll be at the forefront of that mission. You will be focused on winning the fastest-growing organizations in the world’s most concentrated AI hub. We are looking to speak to candidates who are based in Zurich, Berlin, Munich and Frankfurt for our hybrid working model. What you will be doing Serve as a pivotal leader within MongoDB GTM, working cross-functionally with Marketing and Product Leadership directly influencing and driving MongoDB’s market penetration within the VC and startup ecosystem Architect and execute highly sophisticated, data-driven go-to-market strategies for the assigned AI Native territory, identifying key market segments and opportunities for exponential growth Drive executive-level engagement and influence within the startup community, with a particular focus on C-suite technical decision makers, visionary founders, and strategic investors Cultivate and maintain profound, long-term relationships with founders, VCs, key developers, and technical architects to (1) secure net-new logos within the startup ecosystem, (2) identify, establish, and mature strategic product and go-to-market partnerships, and (3) consistently exceed top-line revenue targets Develop and evangelize a comprehensive, expert-level understanding of MongoDB products, the competitive landscape, and partner technologies, positioning MongoDB a