Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills
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Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Financial Operations team’s mission is to provide accurate, complete, and timely financial and operational information to our leaders, regulators, customers, and key stakeholders. We ensure efficient asset utilization, proactively mitigate risks, and ensure full compliance with regulatory bodies. We are seeking a Financial Operations Manager to join our growing team on the ground in Singapore. In this role, you will lead our local financial regulatory reporting and finops work, ensuring adherence to Monetary Authority of Singapore (MAS) regulations while collaborating across international entities. As one of the early operational hires in Singapore, you will play a key role in building processes from the ground up with high autonomy and visibility. This role is based in our Singapore office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Manage risk for back-office activities by maintaining controls ov
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Director of Premium & Wealth, you'll lead, scale, and deliver white-glove service for Coinbase's highest-value customers, including high-net-worth individuals, VIPs, and prosumers. You'll own the end-to-end Premium & Wealth operation globally, driving customer satisfaction, retention, and loyalty while building a high-performing organization of concierges, specialists, and supervisors. This role serves as the Head of our Charlotte, NC Center of Excellence and reports directly into CX leadership. What you'll do: Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a cu
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Internal Audit IT Associate Manager, you'll join the Internal Audit team and lead the execution of IT and security audits across Coinbase's global cloud infrastructure, security operations, and crypto-native products. This team delivers independent, third-line assurance over technology, information security, and IT governance, helping Coinbase protect customers and maintain trust at scale. You'll own audits end-to-end, from planning through reporting, mentor junior team members supporting your engagements, and translate complex technical findings into clear, actionable insights for senior leadership. What you'll do: Own end-to-end execution of IT and security audits covering cloud infrastructure (AWS, GCP), application security, identity and access management, vendor/third-party risk, and blockchain-related products including wallets and cold storage. Lead audit planning, fieldwork, and stakeholder management, synthesizing findings into evidence-based reports and presentations for senior leadership and the Audit Committee. Direct and develop junior audit team members supporting your engagements, providing day-to-day guidance, reviewing workpapers, and coaching on technical and professional growth. Drive continuous monitoring and validation of remediated audit findings, tracking management responses and flagging delays or emerging risk themes. Partner with Engin
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Developer Infrastructure team within Coinbase's Platform product group builds the tools and platforms that every Coinbase engineer relies on to build, test, ship, and operate software. As the Group Product Manager for this team, you'll own the product vision and multi-year strategy for the entire code lifecycle, from code change to production deployment. You'll define what world-class developer infrastructure looks like at Coinbase and drive the execution that makes every engineer faster, safer, and more productive. What you’ll do: Own the end-to-end product roadmap and success metrics for Developer Infrastructure, including CI/CD pipelines, release automation, testing infrastructure, deployment systems, and production readiness standards. Drive a continuous simplification agenda by leading regular systems migrations that reduce complexity, improve reliability, and make the platform easier for engineers to adopt and use effectively. Build quality scorecards and leaderboards for production systems across Coinbase, ensuring all systems meet defined standards with executive-level visibility and accountability. Partner with Engineering, SRE, Security, and infrastructure leadership to ensure developer lifecycle systems are reliable, performant, secure, and scalable. Deepen understanding of internal customer needs by analyzing usage patterns, gathering feedback f
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Manager, Corporate Programs Corporate & Strategic Programs (CSP) sits within Coinbase's central Business org, leveraging program management to supercharge execution on the company's most critical priorities. As a Manager, Corporate Programs, you'll own two of our most visible cross-functional programs: CORA (Change Oversight & Risk Assessment), which mitigates risk across all product launches and system changes, and Planning, which manages Executive QBRs, OKRs, and dependencies management. You'll drive both programs end-to-end, translating complex process challenges into scalable solutions with direct visibility to senior leadership. What you'll do: Conduct research and analysis to understand internal customer pain points and create solutions prioritized into a clear roadmap Drive Executive QBR planning cycles end-to-end, from company guidance through to final outputs Maintain CORA's operating rhythms including weekly and monthly reporting, and represent CORA during audits and compliance exams with internal and external stakeholders including regulators Partner with technical teams (IT, data, engineering) when solutions require more complex technical builds Maintain all enablement resources including guidance, policies, procedures, FAQs, training materials, and AI agents Identify and implement scalable solutions to systemic process and tooling c
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Manager, Derivatives Compliance, you'll serve as the second-in-command of the Market Regulation Department for Coinbase's CFTC-registered designated contract market. Working closely with CDE's Chief Regulatory Officer, you'll help ensure CDE impartially and effectively meets its obligations as a highly regulated futures exchange and self-regulatory organization, directly shaping the compliance and regulatory posture that protects our customers and our licenses. What you'll do: Own the day-to-day leadership of CDE's Market Regulation Department as second-in-command, providing continuity and decision-making in the Chief Regulatory Officer's absence Drive CDE's compliance posture across all applicable CFTC regulatory requirements including, but not limited to, Part 38, 39, 40 of the Commodity Exchange Act, identifying gaps and implementing corrective actions Lead the management of internal and external examinations and audits, coordinating responses and ensuring timely resolution of findings Partner with CDE trade surveillance personnel to review escalated cases, assess potential rulebook violations, and determine appropriate enforcement actions Strengthen cross-functional alignment by advising CDE personnel and partner teams on DCM Core Principles, CFTC regulations, and CDE's rulebook and policies Required Skills and Experience: 7+ years of experience providing
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Creative Director in Base's Creative Office, you'll lead breakthrough creative at the intersection of onchain art, culture, community, and technology. The Creative Office builds and fosters the Base brand with its core community of creatives and developers. You'll be hands-on with the work, prototyping ideas, concepting reactive creative in real time, and partnering with product leadership to deliver creative at the speed of onchain. What you'll do: Own the creative vision for the Base brand, developing timely, conceptually excellent work that drives community growth and differentiates Base in the onchain space. Partner with product leadership to design a creative workflow that is nimble, proactive, and fully integrated across brand and product. Lead proactive briefs and reactive creative concepting in real time with the onchain community, turn
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's FP&A & Treasury organization manages financial planning and analysis across 60+ global subsidiaries, period-end close, GL reconciliation, intercompany eliminations, regulatory filings, budgeting, forecasting, and treasury operations. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Finance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the FP&A & Treasury org. You'll be the connective tissue between Finance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with FP&A and Treasury leadership to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like period-end close, variance analysis, and liquidity stress-testing before writing a single line of code. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Finance automation roadmap in partnership with the VP of FP&A & Treasury, translating complex financial workflows — budgeting cycles, GL reconciliation, multi-entity consolidation, regulatory filing drafts
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Compliance organization manages regulatory obligations across products, operations, and growth — spanning transaction monitoring, sanctions screening, regulatory change management, and exam readiness across 60+ global entities. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Compliance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the Compliance org. You'll be the connective tissue between Compliance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with Compliance leadership and frontline teams to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like transaction monitoring, sanctions screening, regulatory change management, and exam preparation. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Compliance automation roadmap in partnership with the Chief Compliance Officer and Compliance leadership, translating complex regulatory workflows — case resolution, trade surveillance, risk assessment, policy management — into engin
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Legal Ops Associate, OC Management on the Legal Operations team, you'll build and run the systems and processes that power Coinbase's outside counsel spend and management program. This team drives operational excellence across the Legal department by leveraging technology, automation, and AI-first workflows to manage vendors, budgets, and e-billing at scale. You'll partner closely with the Sr. Manager, Outside Counsel Spend & Strategy to optimize how Coinbase engages, evaluates, and pays outside counsel, directly impacting cost efficiency and program effectiveness. What you'll do: Build and enhance automated, AI-first processes for legal e-billing and outside counsel management, driving operational excellence across the program. Drive implementation of OC spend strategy, including reviewing and benchmarking law firm billing rates and fee structures against industry standards and peer companies. Own the monthly accruals process and legal vendor onboarding workflows, ensuring accuracy and timeliness in close partnership with FP&A. Administer and maintain the legal e-billing system (Brightflag), serving as the team's resource for system optimization and stakeholder training. Analyze OC spend data to produce reports, scorecards, and actionable insights that inform program improvements and leadership decisions. Partner cross-functionally with FP&A, Sourci
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Credit Risk Analyst to join the Counterparty and Credit Risk team within Financial & Operational Risk. This team manages credit exposure across Coinbase's global institutional client base, underwriting counterparties and delivering lending solutions in a fast-evolving digital asset market. You'll own credit analysis for complex counterparties, recommend risk-based limits, and monitor portfolio exposures that directly inform how Coinbase scales its institutional products. This role is based in the United States or United Kingdom. What you'll do: Own diligence and underwriting of institutional counterparties including hedge funds, asset managers, private equity, and venture capital firms. Recommend internal credit ratings and risk-based limits, preparing written analysis that substantiates each assessment for senior leadership review. Monitor portfolio exposures, conduct periodic surveillance of trading partners, and clearly communicate concentration trends and settlement risks to leadership. Analyze asset volatility and liquidity risks on a per-asset and portfolio basis to inform limit-setting and capital planning. Negotiate industry documentation (e.g., PBAs, MLAs, and ACAs) and collaborate with business development, operations, legal, and product teams to resolve complex client or product challenges. Required Skills and Experience: 1-3 years of ha
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a CBIE Operations Senior Associate on the International EMEA Ops team within the Consumer & Business group, you'll help scale the operations function for Coinbase Ireland Limited across the EEA. Reporting to the Head of Operations, you'll drive day-to-day business operations, regulatory reporting, outsourcing oversight, and cross-functional initiatives that directly support regional growth and regulatory compliance. What you'll do: Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership. Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker. Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework. Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk. Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities. Support regulatory and product operations activities for CBIE, including preparation of materials for internal and ext
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Luxembourg Audit Manager, you'll join the Internal Audit team and own a portfolio of operational, financial, and compliance audits across Coinbase's Luxembourg entity operations. This team delivers independent, third-line assurance over governance, risk management, and control effectiveness, helping Coinbase protect customers and maintain trust at scale. You'll shape audit coverage aligned with European and Luxembourg regulatory requirements (CSSF, ECB, EBA, ESMA), ensure findings from complex audit work are communicated to executive, Board-level, and regulatory audiences, and lead team members to build a best-in-class operational audit function. What you'll do: Own and coordinate a portfolio of operational, financial, and compliance audits covering financial controls, regulatory compliance, business processes, vendor/third-party risk, and data governance in accordance with CSSF, CBL, ECB, EBA, and ESMA requirements. Shape the multi-year operational and compliance audit roadmap, coordinating coverage with co-sourced partners and aligning with enterprise risk initiatives and European regulatory frameworks (MiCA, PSD2, AMLD, DORA). Synthesize complex audit findings into high-impact reports and presentations for executive leadership, the Chief Audit Executive, Audit Committee, Board of Directors, and regulatory bodies, ensuring conclusions are rigorous, documented,
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As an Executive Recruiter, you won't just fill positions—you’ll directly shape Robinhood’s trajectory by attracting, engaging, and landing the visionary leaders who build our business! You will lead high-impact executive searches across a range of functions, partnering closely with senior leaders to translate business priorities into thoughtful talent strategies. You will also build long-term relationships with executive talent, develop market intelligence, and create pipelines that support both immediate hiring needs and future leadership and succession priorities. This is an opportunity to help evolve Robinhood’s executive recruiting capabilities, introduce scalable and innovative practices, and directly influence the strength of our leadership team. This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Partner with executives and hiring
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