Job Description Summary At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We’re seeking fun-loving playmakers who are serious about delivering excellence and results—but who don’t take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! Hiring Requirements Senior Manager, Strategic Planning Job Description At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We’re seeking fun-loving playmakers who are serious about delivering excellence and results—but who don’t take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! What’s In It for You? Cha-ching: Competitive base salary + annual bonus incentive — because great work deserves great rewards. Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, and access to a free mental well-being platform — plus extra perks that support you personally and professionally. Work Location: This role requires in-office
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Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes.
Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes.
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business functions, guest experience, food and beverage, golf services, facilities, and events — ensuring every part of the operation runs at a high standard. The AGM owns day-to-day execution, holds leaders accountable, and steps in as the acting of GM when needed. This role operates with autonomy, sets the tone for the team, and is a key driver of venue performance. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you see operations as the foundation that makes every great guest experience possible? Are you the person who spots the process that is slowing the team down and fixing it before it becomes a pattern? We are looking for a Front of House Operations Manager who combines operational precision with genuine hospitality instinct. Someone who can manage systems, workflows, and staffing while never losing sight of the fact that it all exists to serve the guest. Efficiency and experience are not in conflict. In your hands, they reinforce each other. If you believe great operations are what make great hospitality repeatable, this is the role for you. THE ROLE The Front of House Operations Manager leads both the Guest Services and Food & Beverage teams in delivering best-in-class service and hospitality across the entire front of house . This is a merged leadership role responsible for two of the most guest-facing parts of the Topgolf experience. <span
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member s, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and deli
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member s
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep culinary expertise and strong peo
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards don't maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member</sp
How You’ll Do It Collaborate on building and grounds maintenance needs with the Operations team Monitor operation and proper use of all equipment and systems Control department budgets and spending Monitor the use and inventory of spare parts, maintenance supplies, and equipment Coach and develop the Facilities team and drive Associate engagement Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Ensure that Facilities Associates and Porters are adequately trained, equipped, and engaged Delegate and follow-up on the completion of tasks Maintain safety, health, and environmental policies and procedures Ensure city, county, state, and federal regulations relating to the maintenance department are met What We’re Looking For 3+ years facilities management experience for a large or multi-unit venue required Experience building a team, highly preferred High school diploma or equivalent Certificate and two years of documentable HVAC or Electrical journeyman level experience Knowledge of welding and soldering techniques Building maintenance/ construction knowledge Mechanical and electrical equipment maintenance and repair knowledge Must have a clean driving record Excellent communication, time management and organization skills Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Ability to lift items weighing up to 50 lb. Ability to stoop and bend Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs BENEFITS Free Play &a
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards , and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team member s, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and deliver
How You’ll Do It Deliver best-in-class Guest experiences from the inquiry stage to post-event follow-up Partner with the Event Sales Director to foster a “fun” and engaging work environment Maintain a high level of quality, accuracy, and process consistency in the sales organization Work to ensure all goals and objectives assigned by the Event Sales Director are completed in a timely fashion Identify opportunities for sales process improvements and communicate them to the Event Sales Director Work with the Operations Team to ensure flawless execution of all events Meet or exceed outbound sales objectives to grow event sales Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies such as Chamber of Commerce, Convention and Visitors Bureaus, etc. Drive awareness of the Topgolf brand in the community Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring What We’re Looking For 5+ years of sales experience, industry experience strongly preferred Undergraduate degree preferred Working knowledge of CRM programs Proficient in coaching techniques and able to assist with training of junior team members Strong negotiation skills Excellent self-accountability for high personal standards of conduct and professionalism Excellent communication, time management and organization skills Knowledge of local area business and existing client database Friendly, positive, outgoing personality who relates well and gets along with people Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Strong computer skills, particularly with Excel, Work and PowerPoint Willingness to work Sa
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business function
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets:
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