Manager Marketing Services in Australia

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re seeking a transformational Solutions Engineering leader to lead our Mid-Market and Enterprise SE teams. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organisations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals w

Position Overview: The Customer Success Manager oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, gross revenue retention, upsell/cross-sell referrals, meaningful customer engagement and adoption via product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Build and maintain strong direct client relationships with key stakeholders & retain those relationships via meaningful and consistent engagement with the key stakeholders at the customer. This entails setting up and running operational meetings as well as periodic formalised business review meetings to align intended outcomes with the customer journey. Owning and managing the commercial and contractual customer renewal process; Grow your set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Collaborate with the Sales team in a mutually beneficial account management model by spotting, qualifying and passing on expansion leads Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and op

Here’s a summary of the role: Diligent is seeking Delivery Analyst with Risk & Audit experience to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development Build confidence to lead the implementation process end-to-end independently including eng

About the Team The GTM Partnerships team is responsible for building a best in class, partner ecosystem in Australia that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and manage strategic partner relationships in Australia - owning the journey from contract signature to full-scale execution. This role will own all aspects of the partner lifecycle in Australia, from selecting the appropriate potential partners, assessing their alignment with our requirements, onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the APAC Partnerships Lead in Singapore, and this role will be based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Own the day-to-day relationship with all signed services partners in Australia, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure pa

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Senior Customer Service Representative - Macquarie Park, Sydney, NSW, Australia Create joy and community through the magic of play. About the Role At Hasbro, we're passionate about bringing people together through storytelling, imagination and play. As a leading Games, IP and Toy company, our iconic brands connect millions of fans around the world every day. We're looking for an experienced Senior Customer Service Representative to join our Australia team. This is an exciting opportunity for someone who enjoys solving problems, building trusted relationships, working across teams and driving continuous improvement. You'll be at the heart of our customer experience, partnering with customers and colleagues to support seamless order management, exceptional service delivery and operational excellence. You'll also have the opportunity to use data and insights, influence improvements and build your career within a global organisation. What You'll Do Deliver exceptional service and support across order management, product enquiries and issue resolution. Manage customer orders accurately and efficiently, partnering with internal teams to support timely delivery. Take ownership of complex enquiries, complaints and escalations through to resolution. Build strong relationships with customers and cross-functional partners across Sales, Supply Chain, Logistics, Marketing and Finance. Monitor customer service performance and identify opportunities to improve processes and the customer experience. Analyse customer and operational data, translat

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. The opportunity We are looking for an experienced Account Executive to join our Sydney-based sales team and own new-business growth across Malaysia, Singapore, and Hong Kong.You will manage the full Mid-Market sales cycle, from outbound prospecting through to close, while building trusted relationships with senior customer stakeholders across the region. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments. What you’ll be doing Own new-business sales across Malaysia, Singapore, and Hong Kong. Build and manage a healthy pipeline across Mid-Market and Enterprise accounts. Generate and progress pipeline through a balanced inbound and outbound approach. Ensure at least 40% of total qualified pipeline value is sourced through outbound activity, measured quarterly. Manage the complete sales cycle, from prospecting and discovery through to negotiation and close. Develop compelling, tailored product demonstrations and

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Opportunity Asia-Pacific is one of the fastest-moving enterprise AI markets in the world — and the buyers, competitive dynamics, and adoption patterns in the region are distinct from any other geography Smartsheet serves. Enterprises in APJ are evaluating AI capabilities with urgency, but their buying criteria, integration ecosystems, and trust frameworks differ meaningfully from those in North America or Europe. Smartsheet needs an AI product marketing leader embedded in the region who can translate our global AI narrative into locally resonant positioning that wins. As a Sr Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's APJ sales organization. You will own the regional activation of Smartsheet's AI narrative — including organizational intelligence, agentic workflows, and Model Context Protocol (MCP) positioning — ensuring APJ field teams can lead differentiated AI conversations with enterprise buyers across the region. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across APJ, working at the pace of a rapidly evolving product surface and a field organization operating in one of the most competitive enterprise software markets globally. This remote eligible role is based in APJ and will report to the VP, AI GTM Strategy. What You Will Own AI Narrative Activation — APJ Execute the regional activation of Smartsheet's global AI narrative across APJ field teams, a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Partner Marketing Manager is a business strategic thinker, executor, and leader in Partner + Marketing initiatives, often leading complex projects, cross-functional, and broader company-wide initiatives. Deep understanding of business value propositions and better together positioning with assigned focus partners. Owns, builds and drives the strategies and plans with specific assigned focus partners / partner types. Builds and executes Partner + Marketing initiatives, campaigns or programs leveraging templates and frameworks working closely with cross-functional teams. Experience: 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree Core Responsibilities Partner Marketing Execution & Support: Joint Campaign Planning: Collaborate with partners to design and execute joint marketing campaigns, such as webinars, events, or digital advertising. Asset Creation: Develop co-branded materials like whitepapers, solution briefs, and social media content Funding Support: Manage Market Development Funds (MDF) to financially support partner-led marketing initiatives Work with the regional marketing team to identify opportunities to incorporate focus partners into existing Okta-led initiatives Coordinate with the APJ Strategic Partner Marketing Manager on logistical tasks related to GSI and CSP partners as directed. Relationship & Event Execution: Serve as a primary marketing contact for a set of fo

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Pinterest Business Marketing team is composed of highly skilled marketing generalists, able to flex with equal strength among marketing strategy, copywriting, content development, project management, cross-functional team leadership, event planning and creative oversight. Most importantly, we are business marketers, able to capture hearts and minds of advertisers and media agencies with engaging, inspirational work that drives business impact. Expect to grow quickly, pivot often and learn a lot. We’re looking for an experienced Marketing Manager, to define and deliver our B2B integrated marketing strategy for Australia. In this role, you will partner closely with Business Marketing global leadership, local sales leadership and cross-functional partners to lead marketing strategy that supports revenue goals and brand visibility within the ind

About the Team DoorDash ANZ is building a best-in-class Brand and Creative function. This team exists to build the vision, story, systems and value of the DoorDash brand across Australia and New Zealand, inspiring creativity and infusing our brand into every touchpoint of the region's marketing, from always-on campaigns to major sport and entertainment partnerships. About the Role Reporting to the ANZ Marketing Director, the ANZ Marketing team is looking for a Senior Manager, Brand and Creative to lead brand strategy and creative development for DoorDash across ANZ. The ideal candidate moves seamlessly between foundational brand strategy and sharp, culturally relevant creative execution. They are as fluent in systems and frameworks as they are in ideas, thrive in a fast-paced, high-autonomy environment, and have a genuine passion for building a challenger brand that competes on experience and cultural relevance rather than budget alone. This is a highly visible, hands-on leadership role in a market where DoorDash operates with strong creative trust and full autonomy to shape how the brand shows up regionally. You're excited about this opportunity because you will… Build, own and evolve the vision, story and creative expression of the DoorDash brand across ANZ Lead the region's brand and creative platform that will guide work across all channels Partner closely with internal teams and external agencies to develop remarkable, on-strategy work that builds cultural relevance and earns attention against a well-resourced market leader Shape creative for DoorDash's major ANZ sport and entertainment partnerships, ensuring brand and partnership work reinforce each other Act as the primary advocate for our three audiences, Consumers, Dashers and Merchants, ensuring brand and creative decisions are grounded in real audience insight Own, report on and optimise against ANZ Brand Health goals Build brand architecture, narrative and messaging frameworks that can flex across a fast

Datadog is seeking a Regional Content Manager, APJ to accelerate our brand presence and business growth across India, ANZ, and ASEAN. You will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for diverse local audiences, while creating original, APJ-specific content that resonates with customers across some of the world’s fastest-growing technology markets. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels — helping deliver Datadog’s value to audiences in India, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, and beyond. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to APJ markets - including India, ANZ, and ASEAN, assisting content managers in Korea and Japan - spanning campaigns, ABM programs, product launches, customer stories, customer videos, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets, ensuring cultural and market relevance across diverse APJ audiences Partner with in-market teams to surface regional insights and translate them into compelling content Manage high-quality content creation in collaboration with global teams and external partners, including translation vendors, writers, and creative agencies Manage content publishing across multiple channels - website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform broader marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all APJ marketing assets Oversee localization projects inclu

About the Team The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success. About the Role As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team. You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes. This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback.. This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote. You are excited about this opportunity because... Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand . Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs. Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays. Help maintain an

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Manager, Acquisition Sales (ANZ) At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI. We're looking for a strategic, high-impact, high-energy leader to head our ANZ Acquisition Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia's massive digital and AI surge. If you live and breathe new logo acquisition with a proven track record and you're ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you. What You'll Do As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will: Be a Growth Catalyst: Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort. Build & Inspire: Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ mar

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Manager, Acquisition Sales (ANZ) At New Relic, we're building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we're empowering businesses to thrive in a world increasingly powered by AI. We're looking for a strategic, high-impact, high-energy leader to head our ANZ Acquisition Sales team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia's massive digital and AI surge. If you live and breathe new logo acquisition with a proven track record and you're ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you. What You'll Do As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will: Be a Growth Catalyst: Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort. Build & Inspire: Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ mar

About the Team This team is responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength. About the Role We are hiring a Partnership Operations Manager to lead the end to end delivery of external partnerships across both in app and real world activations. You will translate ambitious partnership and growth goals into clear, executable plans that deliver exceptional customer experiences and maximise commercial value. This role sits at the centre of Integrated Marketing, Operations and Business Operations. You will align teams, remove operational bottlenecks and build repeatable processes that improve the speed, quality and scalability of partnership activations. This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote. You’re excited about this opportunity because you will… Own the operational activation of major external partnerships, ensuring both out-of-app (real-world) and in-app activations launch on time, on brand, and at scale in collaboration with our marketing & product teams Act as the operational glue across Integrated Marketing, Operations, and Biz Ops teams - keeping goals, timelines, and dependencies aligned end to end Translate partnership and growth goals into clear activation plans, playbooks, and success metrics Design and deliver exceptional customer experiences that maximise the value of each partnership across every touchpoint Identify and remove operational bottlenecks, building repeatable processes that scale across consumer activations We’re excited about you because you have… 6+ years of experience in operations, program/project management, or general management roles, or a simil