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The Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs . This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America. What You’ll Do: Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes. Who You Are: You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. You have publicly available technical writing samples. You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). You have written or managed documentation as code, and are familiar with modern infrastructure such a

Datadog’s Product Analytics suite spans Product Analytics, Session Replay, Feature Flags, and Experimentation. Together they give product teams a complete, quantitative and qualitative picture of how users experience their applications, plus the tools to release, measure, and improve those experiences with confidence. Our team of Applied Scientists makes this space smarter and more autonomous, researching, prototyping, and industrializing AI/ML capabilities that make the suite proactive and agentic by default: AI-driven event understanding and instrumentation, conversational analytics, automated insight reporting, and UI/UX issue detection from session replays. The ambition is to let product teams act with autonomy, moving from question to insight to safely released change without depending on engineering or analysts. As the Engineering Manager for this team, you’ll lead a team of Applied Scientists through an early-stage, high-impact opportunity: defining the team’s technical vision, growing its footprint, and shaping how AI capabilities get built and delivered across the suite. This is greenfield work, both in the R&D itself and in the team you’ll grow around it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a team of Applied Scientists researching, prototyping, and industrializing AI/ML capabilities across the suite Define the technical vision and roadmap for the suite’s agentic and proactive AI/ML capabilities: event understanding, conversational analytics, insight reporting, and session-replay issue detection Stay hands-on as a technical contributor and reviewer, helping the team move from research prototypes to production-grade capabilities Shape how AI capabilities get built and delivered across the suite, partnering closely wi

Manager, Sales Development About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. The Opportunity: We are seeking a dynamic, results-driven leader with exceptional energy, passion, and initiative to oversee a team of Sales Development Managers for MongoDB, the world’s fastest-growing database.As the Manager of Sales Development, this role will emphasize developing top-tier talent, driving team performance, and advancing sales pipeline goals to support MongoDB’s continued momentum. Qualified candidates will be based in our Kuala Lumpur office and are open to a flexible, hybrid work schedule that includes regular in-office collaboration. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management based Cross functional collaboration to establish

The Technical Services Partner Support team works closely with MongoDB partners to help ensure our mutual customer environments are healthy, stable, and successful on the MongoDB data platform. This team serves as a critical extension of Technical Services, helping partners navigate complex technical issues, accelerate resolution paths, and deliver a consistently strong support experience. We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled technical services engineers responsible for managing partner-facing technical cases and escalations. This leader will coach and grow the team, ensure excellent operational execution, and strengthen collaboration across Technical Services, Support Delivery, Product, Engineering, Customer Success, and Partner teams. This role is ideal for a people leader who is passionate about customer outcomes, calm execution during escalations, and building scalable support practices for a fast-growing partner ecosystem. Sufficient experience leading technical teams and functions will be considered in lieu of prior people management experience. We are looking to speak to candidates who are based in Austin, TX for our hybrid working model. Responsibilities Lead and develop a high-performing team: Manage daily operations, staffing, hiring, mentoring, and performance while fostering a culture of technical rigor, accountability, and empathy Oversee partner support and escalations: Drive operational excellence in triage and resolution for complex, high-priority partner issues, coordinating cross-functionally across Engineering, Product, and Customer Success Optimize processes and scale operations: Drive continuous improvement by identifying process gaps, refining workflows, and leveraging metrics to enhance resolution quality and partner satisfaction Collaborate and advocate: Partner with global leadership to ensure consistent, follow-the-sun service delivery and represent the team’s interests in cross-f

Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a regional team of MongoDB ‘Fedramp’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s database functions to enable successful Fedramp customer implementations. Click here to learn more about our Technical Services team . We are looking for candidates who are comfortable working a Wednesday - Sunday or Saturday - Wednesday schedule. We're looking to speak with candidates based on the east coast and able to work EST 1st shift hours. Typical responsibilities of the team include: Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community Working on named accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging

As our Accounts Receivable Manager, Marketplace, you will lead the financial operations for our rapidly expanding cloud marketplace ecosystem (AWS, Azure, and GCP). This is a strategic backfill for a key leadership role within our Global Order-to-Cash organization. You will own the daily financial operations of MongoDB’s cloud marketplace business across AWS, Azure, and GCP. Ensure seamless integration between partner portals and internal finance systems while safeguarding transaction accuracy, revenue integrity, and operational continuity. Proactively identify risks and implement scalable solutions as transaction volumes grow. Based in our Gurugram office, you will sit at the intersection of Finance, Sales Operations, and Cloud Engineering. You aren't just managing a ledger; you are managing the financial health of our most critical growth channel, ensuring that high-volume marketplace transactions are billed accurately and collected with surgical precision. What You’ll Do (Day-to-Day) Marketplace Operations Leadership: Serve as the functional successor in managing MongoDB’s cloud marketplace presence. Oversee the daily flow of transactions through AWS, Azure, and GCP, ensuring seamless integration between partner portals and internal finance systems Accounts Receivable Supervision: Maintain rigorous oversight of the AR lifecycle for the marketplace portfolio. This includes supervising the accuracy of invoices, monitoring aging reports, and ensuring that payouts are reconciled daily against recognized revenue Lead end-to-end AR lifecycle management for the marketplace portfolio: Oversee invoice accuracy and completeness to maintain reliable financial records, monitor aging accounts and drive a proactive collections strategy to optimize cash flow, meet/exceed assigned cash targets on a monthly and quarterly basis & participate actively in month-end and close activities, including reporting. Cash Application & Reconciliation Excellence: Ensure timely and accu

About the role MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program in Seoul, South Korea. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We are looking to speak to candidates who are based in Seoul for our hybrid working model. We’re looking for someone with 10+ years in Customer Success, Account Management, Client Services, or similar customer-facing roles in complex technical environments, plus 3+ years in a managerial or team lead capacity supporting large enterprises Previous hands-on experience with MongoDB or other database technologies in areas such as solution implementation, technical account management, or enterprise architecture is highly preferred Passion for and experience in hiring, developing and managing a team of individual contributors. Your team and their success are your top priority A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes A mind for technology. We’ll teach you all about MongoDB and databases, but our users and products are inherently technical. You should be too Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus High organization in your workflows. To lead and

The database market is massive and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a team of MongoDB Cloud Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s Cloud service, Atlas, to enable successful customer implementations at scale. We are looking to speak to candidates who are based in Sydney or Melbourne as this role will require working in the office 3 or more days a week. Roles and Responsibilities Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing know

The Travel Manager Americas is accountable for the strategy, operations, and optimization of the company’s corporate travel program across the Americas region, while also providing support for the regional leads. This role requires a consistent, cost‑effective, and employee‑centric travel experience while maintaining compliance with global travel & expense (T&E) policy and regional regulatory requirements. The role partners closely with Finance, HR, Procurement, Security, and regional business leaders to support business growth, traveler safety, and operational excellence. This role can be based remotely in the United States, or hybrid near one of our hub offices. Key Responsibilities Travel Program Strategy & Governance Own the Americas travel program, aligned to global T&E policy and mobility strategy Localize global travel policies for regional requirements (tax, labor, safety, visa, and regulatory) Act as the primary regional escalation point for travel‑related issues Supplier & Vendor Management Manage regional relationships with Travel Management Company (TMC)- Navan, Airlines, hotel chains, car rental providers Support sourcing, RFPs, and contract renewals in partnership with Procurement Track supplier performance against SLAs, cost targets, and traveler satisfaction metrics Financial & Cost Management Drive cost optimization through preferred supplier adoption and traveler behavior change Partner with Finance on budgeting, forecasting, and savings initiatives Monitor leakage, out‑of‑policy spend, and compliance trends Traveler Experience & Support Ensure a seamless, inclusive, and regionally relevant traveler experience Define traveler communications, guidance, and self‑service resources Oversee issue resolution related to disruptions, escalations, or complex bookings Risk, Duty of Care & Compliance Partner with Security and Legal to support duty of care obligations Ensure regional alignment with traveler tracking, emergency r

MongoDB is seeking an Engineering Manager to join the Atlas Growth Team. The team is responsible for improving and creating new features for MongoDB Atlas, our developer data platform that accounts for 65% of the company’s revenue. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Growth team focuses on improving the customer experience via new product experiences and refinements to existing user flows. The team works closely with cross-functional partners, as well as other MongoDB engineering teams to bring new visions to life. We are constantly challenged to design features such as new onboarding flows, monetization improvements, and advanced cluster management tools for our large B2B customer base. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Manage a team of engineers to design, build and test new features for MongoDB Atlas Contribute to and lead complex technical projects Work with cross-functional stakeholders to design the team's roadmap, defining delivery dates that balance technical feasibility with the pace of the market Work closely with product, design and analytics teams, considering the user’s perspective while building technical solutions Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor an impassioned array of team members We’re Looking for Someone Who Has at least 5 years of professional software development experience Has at least 2 years of people management experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, React Testing Library) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has a deep understanding of product analytics Has experience with A/B testing and

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. As the Site Reliability Engineering Manager for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations You may be a good fit if you Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams Possess a customer-focused mindset, treating internal developers as your primary users Value efficiency in processes and operations, and have a track record of optimizing team workflows Pr

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. We are looking to speak to candidates who are based in Dublin for our hybrid working model. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurat

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. As the Site Reliability Engineering Manager for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. We are looking to speak to candidates who are based in New York City for our hybrid working model. Responsibilities Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations You may be a good fit if you Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams Possess a customer-focused mindset, treating internal developers as your primary users Value efficiency in processes and operations, and have a track record of optimizing team workf

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. As the Site Reliability Engineering Manager for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations You may be a good fit if you Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams Possess a customer-focused mindset, treating internal developers as your primary users Value efficiency in processes and operations, and have a track record of optimizing team workflows Pref