Manager Sales Jobs

ABOUT THE ROLE Peloton Product Line Architects (PLA’s) drive the innovation and optimization of a hardware product (such as the Peloton Bike, Tread, or Row) as well as the development of future Peloton products. This role is within the Hardware Team and reports to the Director of Product Line Architecture. The PLA has several key responsibilities, the first of which is the acting lead technical role during a new product initiative (NPI). Secondly, the PLA regularly collaborates with Product Management, translating the voice of the customer into the technical requirements that are then used by the design, testing and manufacturing teams to produce our world class products. Along with the Engineering Program Manager (EPM), the PLA leads and influences, without direct supervisory authority, the technical teams that develop the product concepts and execute the designs. Key to this role is continuous cross-functional interaction with internal and external team members - including but not limited to: Product Management, Program Management, Industrial Design, Mechanical and Electrical Engineering, Firmware, Quality, Manufacturing, Supply Chain, as well as members of leadership. As one of the core product team members, your extensive experience will enable you to provide technical leadership and mentorship to others, giving guidance in making key strategic decisions for product direction and category trade-offs. Your diplomacy in maintaining alignment within the groups provides the positive, forward driven approach needed for the teams to succeed. YOUR DAILY IMPACT AT PELOTON Develop program direction for a Peloton HW product initiative in alignment with the Product Manager and executive teams Monitor and adjust program strategies with cross functional leadership to best suit the current and future needs of the business Promote and provide a means for healthy collaboration between cross functional teams as well as with contract and joint development

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All. Our customer experience team supports customers across a wide range of account needs, delivering timely, accurate, and empathetic support across multiple channels. As a Customer Experience Team Lead, you will help lead a team of customer support representatives responsible for delivering high-quality service and resolving customer issues efficiently. You will coach and develop team members focusing on technical coaching and driving subject matter expertise. You’ll support the Customer Experience Manager to ensure operational excellence, and act as a point of contact for escalations and complex customer situations. In this role, you will help drive performance through coaching, quality standards, and service-level accountability while partnering with operations, quality assurance, and compliance teams to continuously improve the customer experience. Schedule & Work Environment This role is based in our Westlake, TX office, with in-person attendance expected at least 3 days a week. The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined after hire. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Help develop a team of customer experience representatives delivering suppo

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Bluebikes , the Boston area’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Bluebikes in developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Bluebikes system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: Ensure smooth daily field operations: monitor performance, create/refine playbooks and SOPs, support workforce planning, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements Own end-to-end processes like invoicing and asset tracking to support the success of the business Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies Support the Bluebikes team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary Manage shifting priorities effectively, adapting to dynamic needs w

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. At Flexdrive, we're at the forefront of revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're looking for a hands-on leader to help us pioneer this new chapter, starting with our first AV depot in Nashville, Tennessee. Reporting to the Operations Manager, AV Deployment , Flexdrive is seeking an experienced and safety-focused Operations Lead to manage morning to afternoon shift operations and ensure comprehensive safety compliance for our 24/7 AV depot in Nashville. This critical role bridges operational excellence with rigorous safety standards, serving as the primary on-shift leader responsible for team management, incident response, and maintaining compliance with all partner and regulatory requirements. You will be the guardian of operational safety and efficiency, ensuring every shift meets or exceeds our stringent safety and performance standards. This role requires a unique combination of operational leadership, safety expertise, and the ability to manage complex compliance requirements while maintaining high team performance. If you excel at leading teams in safety-critical environments and can balance operational demands with unwavering safety standards, we encourage you to apply. Work Schedule & Shift Availability Day Window Shift Pattern This role supports 24/7 AV depot operations and requires availability to work day shifts, with hours scheduled between 6:30 AM - 9:30 PM. Specific shift times and schedules will be determined based on operational needs and business requirements

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Urban Solutions is the operator of six bikeshare systems across the country, including Capital Bikeshare , the DMV’s public bike share system. We’re looking for an Operations Specialist who wants to continue the micromobility revolution. As the Operations Specialist, you will support the General Manager of Capital Bikeshare developing and executing operational plans with a consistent eye towards service quality, operational excellence, continuous improvement, and the overall customer experience. You’ll roll up your sleeves for some hands-on problem solving, while also tackling big picture projects to improve the Capital Bikeshare system. If you share our vision for active transportation that empowers local communities, reduces our environmental footprint, and brings people together, then we’d love to meet you! Responsibilities: Ensure smooth daily field operations: create/refine playbooks and SOPs, oversee aspects of contractor relationship management, and perform occasional quality checks in field and depot Own end-to-end processes like invoicing and asset tracking to support the success of the business Audit performance of functional areas against SLAs, proactively identifying and escalating risks and inefficiencies Support the Capital Bikeshare team in maintaining relationships with our city partners and addressing market-specific operational issues or special projects Conduct deep-dive analysis to identify root causes of issues, using insights from field operations and data to collaborate with teams, implement solutions, and drive performance improvements Communicate clearly and confidently with stakeholders, clients, and vendors, tackling challenging conversations when necessary Manage shifting priorities effectively, adapting to dynamic needs while maintaining a positive,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Philadelphia. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommiss

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Baltimore. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommission

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a seasoned People Business Partner with deep expertise in M&A to join our People Team. Reporting to the Senior Director of People Business Partners, this high impact Director role will be the strategic center of gravity for all People M&A work. Role & Responsibilities: Lead the People M&A Function: Serve as the senior People partner and decision-maker across the M&A lifecycle. Lead through influence across a matrixed environment, coordinating across a shared Project Manager, People Business Partners, and COE partners. Partner effectively with a dedicated Project Manager to delegate execution and workstream coordination, while maintaining clear ownership of People strategy, talent decisions, and integration outcomes. Define and drive People integration strategy as the dedicated advisor to the Integration Management Office (IMO). Flex into other high-priority areas of PBP or People Team initiatives as needed. Drive Due Diligence: Lead People due diligence efforts, assessing organizational culture, headcount structures, compensation and benefits gaps, employment contracts, and law exposure across geographies. Conduct or oversee talent assessment processes, evaluating leadership bench strength, key person dependencies, and retention risk. Partner with Corporate Development, Legal, and Finance to ascertain People risks, synthesize findings into clear deal recommendations, and inform decisions. Design & Execute Workforce Integration: Advise senior leadership on org design decisions arising from acquisitions, including role mapping, spans and layers, redundancy management, and leadership selection - connecting org decisions to Lyft's operating model and culture. Partner with People Business Partner and Peop

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a strategic partner to the business to support our Global Contingent Workforce Program. The Program Lead will balance strategic priorities while helping to manage day-to-day administrative tasks, working cross functionally with teams like Legal, IT, Procurement and our hiring managers. You’ll report to the contingent workforce program manager and help the team prepare to grow their global footprint while automating and creating education around the CW programs ability to support. Responsibilities: Work cross-functionally to support day-to-day operations of the contingent workforce program Help manage the MSP and VMS teams including process, supplier management and automation Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate such risks Identify operational opportunities and help improve existing or develop new processes Consult with business leaders to better understand their workforce needs and advise on the appropriate strategy Establish and develop relationships with all key stakeholders: suppliers, internal customers, internal People team, Procurement, Legal, IT, and other business stakeholders to drive and understand global operational needs Ensure compliance among contingent workforce and suppliers Experience: 3+ years work experience in project management, managing complex and business critical projects Comprehensive understanding of contingent workforce guidelines and best practices, as well as contingent workforce risk and compliance strategies Experience documenting processes and creating step-by-step guides or SOPs, with the ability to translate complex workflows into clear, repeatable documentation Experience working in any Vendor Management System (VMS) Self-directed, detailed oriente

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez: Nous sommes à la recherche d'une personne dévouée et enthousiaste pour assurer une gestion exceptionnelle de l'assistance utilisateurs fournie à la communauté Airbnb en tant que Manager. La personne idéale est accueillante, dotée de capacités d'analyse et déterminée à assurer un service optimal en encadrant et en motivant son équipe. Le ou la Manager s'occupe d'un ou de plusieurs services internes de l'assistance utilisateurs. Le ou la Manager doit assurer un rôle de leadership opérationnel qui nécessite une solide expérience dans l'assistance utilisateurs et la gestion d'équipe. Les Managers supervisent des équipes d'environ 10 à 15 ambassadeurs et doivent être en mesure de les guider et de les motiver, en démontrant des compétences optimales en matière d'assistance utilisateurs. De solides compétences organisationnelles et la capacité à équilibrer le travail en temps réel et le travail planifié sont également nécessaires. Les futurs responsables doivent aussi être réactifs et capables de s'adapter à notre environnement dynamique, parfois sous pression, tout en restant flexibles, proactifs, ingénieux, efficaces et dotés d'un haut niveau de professionnalisme et de confidentialit

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. To applicants: This is a Senior Level Individual Contributor position, not a people manager, but will need to manage the external agencies across APAC countries. The Community You Will Join: The Senior Brand Strategy Lead, APAC will report to the Senior Brand Strategy Lead, International , and will be the strategic backbone for how Airbnb's brand shows up across one of the world's most culturally diverse and commercially important regions. Spanning India, Australia, Korea, China, and Japan, this role sits at the intersection of global brand ambition and deep local cultural intelligence - translating Airbnb's global brand platform strategy into market-resonant narratives that feel native, not imported. They will work in close partnership with Senior Marketing Leads and APAC Marketing Director across each APAC market, the Global Brand Strategy team, Consumer Insights, Creative, and Media to ensure every brief is genuinely rooted in local truth. The Difference You Will Make: The ideal candidate has lived and worked across multiple APAC markets - not just studied them. They understand that what moves a consumer in Tokyo is structurally different from what resonates in Mumbai or Seoul, and they bring that fluency to every brief they touch. They are culturally rigorous but commercially minded, equally at home in a strategic framework and a creative review. They are a trusted partner to country marketing leads, someone who makes the work better - and makes the process feel easier. They are not a regional proxy for global thinking. They are an advocate for what APAC needs, and a bridge that makes gl

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location: This position is CHINA BASED . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location: This position is CHINA BASED . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. We are hiring for Machine Learning Engineering as TL level. Your Location: This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. The Notifications squad is a multidisciplinary group of engineers working across client experiences, infrastructure, and machine learning to make sure every notification Discord sends is high signal and high value. As a Software Engineer on Notifications, you'll own well-defined projects end-to-end, sweat the details of a great user experience, and grow your craft alongside a team that ships reliably and cares deeply about quality. This person will report to the Senior Engineering Manager for Growth. What You'll Be Doing Improve client device experiences for receiving notifications and tailoring notification preferences Build the platform that enables all other teams in the company to send delightful notifications while delivering the maximum value to our users. Pair with Machine Learning engineers to optimize global notification signals and quality. Maintain a high quality bar for our platform’s operational health and client performance Pair with Product and Design leads to find the right solutions that balance delight, speed of delivery and impact What you should have 2+ years of professional software engineering experience Proficiency in one or more of Python, Elixir, or Typescript with eagerness to learn new languages and skills A track record of delivering high quality software reliably and on time Attention to detail and a quality-first mindset: you sweat the right details and catch your own bugs before they reach customers You are motivated to help your team members succeed, grow, and learn from each other through empathetic feedback A customer-focused approach and comfort working toward clear, m