At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot β from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Bu
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Weβre a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but thereβs still an exciting journey ahead of us. Do you want to join us? A core value proposition of Trustpilot is Trust. We work hard to ensure that our platform has real content from real people with real experiences. That means eliminating fraudulent reviews and sanctioning suspect behavior to keep our platform authentic. Our Trust Technology team aims to be an established name in the use of advanced technology to safeguard the integrity of online reviews. The Trust teams are composed of both Engineering and Data Science functions, where both are integral to achieving our goals. We are looking for a skilled Data Science Manager to join the Trust team in our mission. You will lead two teams of passionate and dedicated professionals, including Data Scientists who research Trust-specific problems and design ML solutions for them, and Engineers who build and maintain scalable infrastructure to turn detections into outcomes. You and your team will work within a focus area to develop, deploy, and maintain innovative technology at scale, alongside a cross-functional team of product managers, ML engineers, and designers. You will have the opportunity to collaborate widely across the business including with those in our Legal, Platform Engineering, and Data Science teams within Consumer, B2B, and Commercial. To thrive in this role, you bring a background in building and scaling complex systems with machine learning at their core. You are a seasoned Data Scientist who enjoys remaining hands-on across the end-to-end
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Are you an experienced commercial professional looking for an environment where your ideas matter, decisions move quickly, and your direct contribution makes a visible impact? We built Trustpilot to be that place. As AI reshapes how consumers search, discover, and choose brands, Trustpilotβs unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and weβre building an inclusive environment where curious, ambitious people can do the best work of their careers. Weβre expanding our Enterprise business across the Benelux region, and weβre looking for collaborative, forward-thinking professionals to help shape whatβs next. Youβll work with some of the regionβs leading brands at a moment when AI is fundamentally changing how reputation is built and how consumers make decisions, while helping businesses use authentic human sentiment to strengthen their visibility, credibility, and competitive position in the AI economy. If youβre energised by building new approaches, solving complex challenges, and seeing the tangible impact of your work, weβd love to hear from you. This role requires native-level Dutch and strong professional English language skills. It is based in our Amsterdam office. What youβll be doing: Drive Portfolio Value: Manage a portfolio of Enterprise accounts across the Benelux region, owning customer retention, guiding successful renewals, and identifying growth opportunities through thoughtful account mapping. Partner for Success: Work in close partnership with dedicated Customer Success Managers (CSMs). While you
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an (Associate) Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption. This results in a high business adoption Drive measurable Business Adoption across your customer portfolio to deliver tangible value for our customers. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively, in collaboration with our Account Managers. Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR). Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio. Act as the first line for customer issues related to onboarding, usage, or product value. Partner with Marketing to identify case study,
Principal Engineer/Manager β NVMQRA β Longmont-MAX- Office, CO. Apply via Workday.
Facilities Maintenance Manager β Sanand - 303C - Facilities/Construction, India. Apply via Workday.
IT Project Manager β Boise, ID - Main Site. Apply via Workday.
Workforce Development Program Manager β Boise, ID - ID1. Apply via Workday.
Soft Service Manager β Sanand - 303A - AT/SSD/MOD, India. Apply via Workday.
INDIRECT REGIONAL SUPPLIER MANAGER β Fab 10A, Singapore. Apply via Workday.
Principal Business Development Manager β 3 Locations. Apply via Workday.
Facilities Operation Manager β Sanand - 303C - Facilities/Construction, India. Apply via Workday.
Process Integration Manager β Taichung - Fab 16, Taiwan. Apply via Workday.
Dry Etch Process Manager β 2 Locations. Apply via Workday.
Principal Global Account Sales Manager, Hyperscale β San Jose, CA. Apply via Workday.
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