Managing Director At Retail Insights Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Role + Team The Security Engineering team builds the identity and access control plane governing how employees, services, and agentic workloads access Robinhood’s critical infrastructure. We are a platform-building engineering team focused on creating secure, frictionless, and automated self-service access systems at scale. As a Staff Software Engineer on this team, you will shape Robinhood’s foundational identity architecture, define technical strategy, and build Tier-0 access infrastructure used across the entire company! From solving complex authentication and authorization challenges to setting secure guardrails for emerging AI and agentic workflows, your technical leadership will directly impact every product team at Robinhood! What You'll Do Access Control Plane Architecture: Define and build the core technical architecture for managing employee, service, non-human, and agentic access across company-wide resources Tier-0 Platform Engineering: Design, build, and operate highly available, resilient, and observable backend identity infrastructure using Go, Python, Rust, or comparable systems languages. AuthN & AuthZ Solutions: Implement modern identity protocols and access frameworks (OAuth 2.0, OpenID Connect, RBAC, ABAC, and policy-based access controls). AI & Agentic Access Governance: Develop secure access patterns, identity frameworks, governance, and observability guardrails for AI agents, LLM applications, and Model Context Protocol (MCP) systems. Self-Service Developer Experience: Create automated, developer-friendly platforms that allow teams to request, approve, provision, and audit access without ma

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Custody Services team is responsible for managing our crypto infrastructure, digital asset custody providers, and the various integrations we maintain with third-parties — from wallet management to crypto infrastructure management! The team is also responsible for processing crypto transactions, as well as products like staking, lending, and travel rule compliance. We currently safeguard billions in assets under custody for millions of customers. As a Senior Backend Engineer on this team, you'll work on the infrastructure behind crypto processing, wallet and key management workflows, and our integrations with third-party custodians. Most of what you'll build sits at the boundary between infrastructure and security. This role is based in our Ljubljana, Slovenia office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Requires participation in an on-call rotation to support business needs. What you’ll do Build and run t

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an HR Business Partner on the People team, you'll partner with one or more functional leadership teams to translate business strategy into people and org strategy. You'll own the full HRBP lifecycle for your client groups, from org design and performance management to employee development and retention, using data and sound judgment to directly influence how Coinbase scales. What you’ll do: Own people programs and strategies for your client group, including performance management, compensation, talent development, engagement, and retention Partner with functional leaders on org design, workforce planning, and people strategies that support business objectives at scale Lead coaching and counsel for leaders on professional development, career pathing, leveling, change management, and sensitive people situations Drive data-informed people insights by analyzing trends and translating them into actionable recommendations for leadership Build and apply HR policies with an eye toward compliance and risk reduction, managing employee relations issues across global teams Strengthen cross-functional partnerships across People Team COEs to ensure cohesive delivery of people programs Required Skills and Experience: 8+ years in Talent Management, Organizational Effectiveness, Recruiting Leadership, Talent Strategy & Operations, Consulting, Chief of Staff, or HR, with

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a CBIE Operations Senior Associate on the International EMEA Ops team within the Consumer & Business group, you'll help scale the operations function for Coinbase Ireland Limited across the EEA. Reporting to the Head of Operations, you'll drive day-to-day business operations, regulatory reporting, outsourcing oversight, and cross-functional initiatives that directly support regional growth and regulatory compliance. What you'll do: Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership. Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker. Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework. Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk. Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities. Support regulatory and product operations activities for CBIE, including preparation of materials for internal and ext

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy. You'll own operational execution across critical business areas and work directly with regulators, banking partners, and cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance. What you'll do: Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations. Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices. Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity. Partner with internal and external stakeholders, including banking

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Compliance within CX Global Financial Crimes Operations (GFCO), you'll join the Functional Lead team, a high-performing group responsible for ensuring Coinbase's compliance operations programs across Transaction Monitoring (TM), Screening, and Enhanced Due Diligence (EDD) operate effectively and efficiently. You'll own the compliance content function across all three pillars, lead a small team of contractors, and serve as an operational program manager for the TM function. You'll drive measurable efficiency gains by embedding AI into compliance content operations while maintaining rigorous quality standards. What you’ll do: Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations Partner cross-functional

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Chief of Staff to the CHRO, you'll serve as a force multiplier for the People organization's most senior leader, ensuring priorities are advanced, time is focused on the highest-impact areas, and voice is amplified internally and externally. You'll own the operating rhythm for the People leadership team and lead critical initiatives from conception through execution, proactively resolving problems before they reach the CHRO. What you'll do: Own the CHRO's operating cadence by managing weekly and quarterly leadership meetings, setting clear agendas, driving decisions, and ensuring follow-ups are completed. Lead critical cross-functional initiatives and engagements on behalf of the CHRO, acting as her stand-in when needed in key meetings and decisions. Develop compelling content and narratives including meeting decks, org-wide emails, social media posts, and speaking engagement materials that amplify the CHRO's voice. Proactively identify and resolve issues before they escalate, synthesizing ambiguity into clear recommendations for executive decision-making. Represent the CHRO's interests and point of view across the organization, ensuring alignment and advancing People team priorities with cross-functional stakeholders. Required Skills and Experience: 7+ years of experience, including management consulting, business operations, strategy, or a chief of

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Associate, FCM The FCM Operations team supports Coinbase Financial Markets, Inc. across US Futures, Prediction Markets, and Options by managing back-office operations including trade flow management, position management, margin monitoring, regulatory reporting, and business analytics. As a Senior Associate, FCM, you'll own exception management and operational readiness for new product launches, ensuring our derivatives infrastructure scales reliably while meeting regulatory expectations. What you'll do: Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths Drive root cause analysis and post-mortems, translating learnings into product and process improvements Identify and implement automation and tooling to reduce operational friction and manual work Required Skills and Experience: 5+ years in financial services or fintech operations with FCM, b

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer on the Staking Platform team within the Platform group, you'll serve as Coinbase's definitive Solana staking technical authority, owning strategy across validator operations, staking integrations, and protocol evolution. Coinbase operates one of the largest Solana staking operations in the world, managing approximately 9.25% of all staked SOL. You'll combine deep Solana protocol mastery with hands-on engineering execution and external ecosystem influence to shape Coinbase's Solana staking trajectory. What you'll do: Own Coinbase's multi-year technical strategy for Solana staking across validator performance, protocol participation, and product integration, connecting engineering decisions to yield optimization, cost efficiency, and customer growth. Lead the engineering effort to achieve industry-leading APY through validator optimization, including vote accuracy, block production, MEV strategies, commission tuning, and stake distribution tooling. Serve as Coinbase's foremost authority on the Solana runtime, consensus mechanism, staking economics, and validator client landscape (Agave, Firedancer), evaluating protocol upgrades (e.g., SIMD proposals) and proactively positioning Coinbase for changes before they land. Partner with Retail and Institutional Staking product and engineering teams to architect scalable staking integrations across

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is looking for a Senior Manager, Security Audit to lead the Internal Audit team's global coverage of information security, cybersecurity, and infrastructure/application security. Reporting to the Global Head of Internal Audit, you'll own the security audit portfolio, spanning identity and access management, threat detection, incident response, cloud security, application security, and crypto-native controls (wallets, cold storage, key management), while managing a small team and carrying your own book of complex audits. What you'll do: Own and lead Coinbase's global security audit portfolio covering IAM, threat detection, incident response, security architecture, cryptography/key management, vulnerability management, application security, and crypto-native security (wallets, cold storage), third-party/outsourced security oversight Partner with Security Engineering, Detection & Response, and AppSec teams as the cybersecurity subject matter expert, providing independent audit perspective and advisory value while maintaining third-line objectivity. Manage and develop a team of security auditors while personally leading high-complexity, high-risk security engagements across multiple jurisdictions. Synthesize complex technical security findings into clear, risk-prioritized reports for executive leadership, the Audit Committee, and the Board. Drive proactive i

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help. What you'll do: Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establish best practices for system design, coding standards, and AI/ML development workflows across the team. Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Co

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Talent Program Manager on the Talent Programs team within People Success, you'll own the design and execution of how Coinbase selects and evaluates talent at scale. This team defines the strategy, systems, and processes that keep our hiring engine running with the highest quality, and this role sits at the center of that work. What you'll do: Own the end-to-end design and implementation of selection and assessment programs, building the frameworks, rubrics, and calibration processes that drive consistent, high-quality hiring decisions across Coinbase Lead cross-functional program execution with COEs including Talent Acquisition, Talent Management, People Analytics, and HR Tech, managing detailed project plans, stakeholder alignment, and delivery timelines for concurrent initiatives Build scalable interviewer enablement programs that strengthen how hiring teams evaluate candidates, including scorecard design, structured interview methodology, and bias-reduction practices Drive the change management strategy for new selection and assessment programs, owning stakeholder alignment, enablement materials, communications, and adoption tracking to ensure frameworks land consistently across teams Partner with People Analytics to define success metrics for selection programs, using data to validate assessment effectiveness, identify gaps, and iterate on evalu

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform which powers coinbase chat, Help Center and agent tooling surfaces, partnering closely with Conversation Design, CX, and other Engg teams to deliver secure, compliant, and scalable AI-powered support. Our work provides the trusted and accurate automated and agent-assisted experiences—helping customers get answers faster while enabling human agents to resolve cases more effectively. We are hiring an IC5 Machine Learning Engineer to drive the evolution of our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will lead the design and implementation of a sophisticated unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is pivotal in managing complex state transitions, context sharing, and intent routing across a distributed environment. You’ll thrive here if you enjoy high ownership, architecting complex hand-off logic between disparate LLM frameworks, and building reliable AI-enabled products that are fast, measurable, and scalable. What you'll do: Architect and deploy the orchestratio

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Associate to join the Business Development team. This team is responsible for sourcing, executing, and scaling critical partnerships across Coinbase's core products, business lines, and global ecosystem. You'll autonomously own a portfolio of high-impact partner relationships, lead complex deal execution from first conversation through launch, and work directly with product and business leaders to bring new partnerships to life as company priorities and market opportunities evolve. What you'll do: Own and manage a portfolio of partnerships end-to-end, driving execution against commitments, resolving blockers, and ensuring partners deliver on agreed milestones and KPIs. Shape partnership strategy by identifying where new relationships can unlock growth, co-creating commercial frameworks alongside Product, Engineering, and Business leaders. Source, structure, and negotiate complex commercial agreements, independently managing the full deal lifecycle from initial outreach through close. Track partnership performance metrics, flag risks to senior stakeholders, and drive cross-functional resolution across legal, compliance, product, marketing, and finance. Lead partnership launches by coordinating cross-functional workflows and ensuring operational readiness from contract signing through go-live. Required Skills and Experience: 5+ years in strategic,