Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our company website is the centerpiece of our brand — the public source of truth about Fin's products and the number one driver of leads for our demand generation team. Fin.ai sits at the intersection of awareness, product marketing, demand, and support , requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces. We’re looking for a Senior Full Stack Engineer to join Team Web , who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business. See the teams most recent work here What will I be doing? Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure. Collaborate with design, brand, marketing, and conten
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Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value . Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling . As an Analytical Engineering Manager, you lead a team of Analytical Engineers who own the data foundations for the business: the Gold layer, canonical metrics, certified dashboards, and semantic layer that make Asana's most important numbers trustworthy, and that make AI-powered self-serve through Claude and Databricks Genie actually work. You sit at the intersection of Data Engineering, Analytics, and Data Science, and you are accountable for whether business stakeholders trust the data in your team's domains and can answer their own questi ons without routing through your team. This role is based in our Warsaw office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Lead, grow, and develop a team of Analytical Engineers: Own hiring, coaching, performance, and career growth, setting a high bar for data-model quality and stakeholder trust. Own the Gold layer and semantic-layer strategy across your team's domains (e.g. PLG, marketing, revenue, NPI/AWM), taking accountability for curated data models, canonical metrics, dashboards, and Genie spaces. Treat every recurring insight as a product with an owner, a cadence, and an SLA, building a catalog of trusted, versioned data products instead of one-off rebuilds. Drive self-serve enablement by prioritizing Go
Senior Analytics Engineer The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call . As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces. This role is based in our Vancouver office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . What you’ll achieve Own the Gold layer for a given business domain (e.g., PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on. Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good. Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie. Own the metric dictionary for your domain: a single source of truth for what each metric means,
Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork—and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto “Always Be Recruiting.” As the Head of Talent Acquisition Operations & Strategy, you will lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and excellent planning for recruiting at Asana. In partnership with cross-functional leaders globally, you will oversee headcount management, recruiting enablement, objective assessment, talent marketing, candidate experience, and recruiting insights. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high quality hiring. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business
Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork—and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto “Always Be Recruiting.” As the Head of Talent Acquisition Operations & Strategy, you will lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and excellent planning for recruiting at Asana. In partnership with cross-functional leaders globally, you will oversee headcount management, recruiting enablement, objective assessment, talent marketing, candidate experience, and recruiting insights. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high quality hiring. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business su
The Finance team at Asana tracks and seeks to understand the factors driving our growth and success . We help our enti re organization achieve our operational and financial goals while embodying our company values . We ensure our objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission enabling all teams to work together effortlessly . We are looking for a strategic GTM Finance leader to serve as the primary finance partner for our Go-to-Market organization . This role goes well beyond budget stewardship — you will be a trusted advisor to GTM leadership, shaping how you invest across Sales, Marketing, Customer Success, and Partnerships to drive revenue growth and long-term efficiency . As a finance professional who has experience at product-led growth (PLG) and sales-led growth (SLG) companies, you will solve hard problems independently, have deep experience in financial analysis, and have a strong executive presence to communicate with senior leadership . You are curious, detail-oriented, collaborative, and possess excellent analytical and communication skills .</span&g
Asana Client Management (ACM) fixes client delivery friction by centralizing briefs, approvals, and file uploads within a branded client portal powered by the Asana Work Graph. The AMER Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise, acting as trusted advisors to bridge the gap between the voice of business and the voice of the customer . The SE role on this team is where the product story becomes real for customers; you'll sit alongside the AEs on the ACM incubation pod, own the technical side of the deal, and show agency leaders exactly how their teams will leverage AI Teammates to optimize workflows. This is a builder role where what you configure in demos and what you hear from customers will directly shape the product and define our future playbook. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Own the technical side of the ACM sales cycle: demos, workflow configuration, and solution design for agency and professional services buyers. Build vertical-specific demo environments for primary verticals—Advertising & Marketing, Media, Digital Services, Design & Creative, and PR—that let AEs compress time-to-proof on every call. Translate customer pain into specific product configurations; show a Head of Delivery exactly how the Notice/Recommend/Approve loop works for their brief intake process, not a generic walkthrough. Drive AI Teammate activation post-close; your job doesn't end at the signature—you make sure the portal has real client activity and AIT consumption is running bef
The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday, with the option to work from home on Wednesdays and, depending on the work and the teams you partner with, on Fridays. If you're interviewing for this role, your recruiter will share more about the in-office expectations. What you'll achieve: Own the Gold layer for a given business domain (e.g. PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on. Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good. Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie. Own the metric dictionary for your domain: a single source of truth for what each metric means, who owns it, a
Our finance team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure ou r objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission, enabling all teams to work together effortlessly. We're building a world-class Revenue Accounting & Operations Team to drive our operational and financial goals while embodying our core values. This role sits on our finance team and offers the opportunity to shape the foundation of a rapidly growing company with a transformative vision. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Lead Strategy & Governance: Lead technical revenue accounting strategy and governance while overseeing the technical alignment of end-to-end quote-to-cash and revenue processes. Strategic Cross-Functional Partnership: Partner strategically across executive leadership and cross-functional teams (Sales, RevOps, Legal, Product, IT) to evaluate technical accounting implications for complex Enterprise deals and strategic business initiatives. Deep Product Alignment: Integrate yourself across Product, Sales, and Marketing to build deep knowledge of our products. Technical Authority: Serve as the primary technical revenue accounting authority, establishing frameworks and guidance for emerging SaaS, consumption, and partner business models. Scale & Compliance: Ensure quote-to-cash processes are scalable and revenue recognition aligns with US GAAP, ASC 606,
Datadog is entering a new chapter in how our product looks, feels and operates. We’re building a small, high-leverage Design Lab team to define that evolution, and we’re looking for a Staff Visual Designer to help author it. Our design system powers everything we ship. Now we’re ready to evolve it. As Datadog expands into AI-driven experiences and more complex product surfaces, the visual language needs to grow with it. We’re looking for someone who can help define that next phase, someone with taste, judgment, and the confidence to shape how the product feels at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Define and evolve Datadog’s visual language across product surfaces. Establish the visual quality bar for the platform. Lead exploratory and concept work that pushes our system forward. Translate bold visual ideas into scalable patterns that can live inside a design system. Partner deeply with Brand, Product Design, and Design Systems to unify expression across product and marketing. Influence executive stakeholders through clear, compelling visual storytelling. Prototype, test, and refine new patterns before they become systemized. Help shape how visual direction is integrated into our design process. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds of designers and engineers. Who You Are You have 10+ years of experience in visual and/or product design You have led a meaningful visual evolution or rebrand within a mature product ecosystem. You have strong taste and are comfortable defending a point of view. You know how to translate brand into scalable product systems. You think in systems, but you’re motivated by craft. Yo
Field CTOはDatadogの社内プロダクトエキスパートとして、Technical Solutions(TS)チームを通じて、見込み顧客への提案活動および既存顧客の成功支援を行い、Datadogのグローバルな成長を支えています。 Field CTOは、Product Solutions Architecture(PSA)組織の一員として、技術的な知見をもとにお客様の経営層や意思決定者に対する信頼できるアドバイザーとして活動します。お客様のビジネス目標とDatadogのプロダクト戦略を結びつけ、デジタルトランスフォーメーションの推進と、双方にとっての持続的な成長の実現に貢献します。 Datadogのさらなる事業拡大に伴い、日本市場全体のGo-To-Market(GTM)における技術戦略をリードするField CTOポジションを新設します。本ポジションでは、業界におけるリーダーシップの確立(対外発信・エバンジェリズム)、中長期的な戦略的価値提案の推進、ならびに市場におけるプレゼンスの拡大を担っていただきます。 Datadogでは、オフィスカルチャーを大切にしています。オフィスで築かれる人間関係やコラボレーション、そしてそこから生まれる創造性に価値を置いています。当社はハイブリッドワーク体制を採用しており、Datadogの社員一人ひとりが自分に最適なワークライフバランスを実現できるようにしています。 What You’ll Do: C-Level: CIO/CTO/CEO/CISOレベルの顧客および見込み顧客のエグゼクティブに対し、戦略的なアドバイザーとして、オブザーバビリティの導入プロセス、投資判断、運用定着に至るまでを戦略的に支援する。 GTM: 顧客とのエンゲージメントを通じて、業界特有のトレンドやその影響・可能性を特定し、Product、GTM、BVA、Architectureチームに対してトップ・オブ・ファネル創出に貢献します。Product SAおよびProduct Managementと連携し、業界向けソリューションを共同で創出します。 Leadership: Datadogプラットフォームの価値を体現するとともに、オブザーバビリティおよびセキュリティ分野におけるソートリーダーシップを発揮します。高度なソリューション、業界のベストプラクティス、大規模環境における優れた可視性と管理を提供する当社の取り組みを強調します。 Advisory: ROI(投資対効果)、価値実現、ホワイトスペース分析に関して、Salesリーダーおよび顧客・見込み顧客のエグゼクティブにとって信頼できるアドバイザーとなります。専門とする業界領域において、個別顧客の案件戦略および導入戦略を支援します。 Collaboration: Product Solutions Architecture(PSA)、Sales、Sales Engineering、Marketingと連携し、実務担当者および経済的意思決定者を含む幅広いオーディエンスに対して、質の高い技術的支援を提供する。 Presentations: 戦略的顧客のニーズにDatadogがどのように応えるかを示すため、アーキテクチャおよびデザインに関するエンゲージメントを主導します。また、DatadogのExecutive Briefing Center(EBC)において、著名な顧客や見込み顧客とともに、全体アーキテクチャ、オブザーバビリティのベストプラクティス、業界トレンドに関するエグゼクティブ向けブリーフィングに参加します。 Hiring: Product Solutions ArchitectureおよびField CTOチームにおける優秀な人材の採用活動において、リーダーシップを支援します。 Who You Are 業界経験: エンタープライズアーキテクチャ、または大規模なアプリケーションアーキテクチャ分野で15年以上の豊富な経験を有し、実際のユースケースに基づいてアーキテクチャを設計・適用できる能力を持つこと。加えて、日本市場の顧客におけるオブザーバビリティ領域、クラウド、および技術変革に関する深い知見を有すること。 戦略的思考力: 多様な技術的およびビジネス上の課題に対して、長期的かつ創造的に思考できる能力。 ステークホルダーマネジメント: 大規模エンタープライズ組織において、VP以上およびCレベルの主要ステークホルダーと対話し、影響力を発揮してきた経験。 テクノロジスト: 高い技術力を備えたハンズオン型のリーダーとして、組織内のあらゆる階層と信頼関係を構築できる方。 プレゼンテーション能力: 多数の参加者を前にした顧客向けプレゼンテーションに優れ、複雑な技術的詳細の説明から、エグゼ
The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and improve the full Product Development Life Cycle . Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Drive centralized product knowledge and enablement , ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Analyze and quantify product signals. Query pro
As a Regional Manager, Security Sales Engineering, you will lead a team of Specialist Sales Engineers, driving technical execution, operational excellence, and team development across your region. This is an opportunity to be one of the first leaders of this specialist group, and have an outsized impact on the way we pitch and evaluate our Security products. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. What You’ll Do: Lead, coach, and develop a team of Specialist Sales Engineers focused on Security, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the region by improving processes, maintaining data qualit
Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo
As a Regional Manager, Sales Engineering, you will lead a team of Sales Engineers and frontline leaders, driving technical execution, operational excellence, and team development across your region. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, coach, and develop a team of Sales Engineers, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the
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