Mission Director in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox , we’re building the tools and platform that empower a global community of creators and developers to build immersive experiences and a dynamic virtual economy. Our Economy ML team sits at the heart of this mission, delivering scalable machine learning systems that power personalization, pricing, search, and content understanding across all Economy surfaces: Marketplace, Developer Monetization, Payments, and Avatar. We’re looking for a Distinguished Engineer/Technical Director to lead the strategy and technical direction for ML systems , with a focus on large-scale recommendations, infrastructure, and emerging Generative AI applications. You’ll help build the systems that support retrieval, ranking, generative modeling, and LLM-powered personalization, all at massive scale. This role requires deep systems thinking, hands-on ML expertise, and a vision for how traditional ML and GenAI come together to power the future of the Roblox economy. Why Roblox for ML Systems AI/ML is a top company priority , with long-term investment. Real-world scale : Power millions of daily economic interactions across ranking, pricing, fraud, and search. Full-system ownership : Build and optimize end-to-

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an important part of the People Team, People Operations ensures that every Roblox employee has a great experience. This includes defining and driving core HR business programs, capturing comprehensive employment data, providing resources that detail HR practices and resolving employees' specific HR questions as they arise. We pride ourselves on achieving operational excellence across every service we provide and achieve this standard by optimizing HR business processes, guaranteeing HR data integrity, and using that information to inform down-stream processes and data-driven insights. You will report to the Director, People Business Operations. Role is based at Roblox HQs in San Mateo, CA. #LI-Hybrid You will: Support Roblox managers and employees, inclusive of responding to their general process and policy questions and providing guidance on how to navigate specific employee situations Assist managers with handling and resolving employee performance cases, accommodation requests and employee-impacting reorganizations Own elements of HR service delivery and drive operational excellence through effective teamwork, robust data analysis and optimal process design Build strong cross function

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Machine Learning Engineer/Technical Director in the Safety organization at Roblox, you will drive the overall technical vision and execution for all machine learning initiatives focused on maintaining the safety and civility of our users. Our industry-leading safety features ensure Roblox remains a safe and inclusive environment for our community to express themselves creatively and share experiences without fear. The Safety org is the reason why Roblox is the safest place on the internet, protecting users You will provide technical leadership on AI/ML efforts for Trust and Safety as the Roblox platform scales to serve different age groups and geographic locations. You Will: Own the technical direction and implementation of machine learning solutions for safety-related systems Lead and mentor other engineers, fostering a culture of technical excellence and inclusivity Break down long-term product requirements into iterative deliverable stages, ensuring continuous improvement Craft and build large-scale machine learning models with billions of parameters, ensuring production-readiness Facilitate challenging technical decisions across multiple teams, demonstrating empathy a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a member of the Roblox Security Governance, Risk, and Compliance (GRC) team, you will play a key role in supporting the Security team’s mission. The GRC team is at the heart of Roblox's security organization — empowering every builder to make risk-informed decisions by establishing a portfolio of governing policies and standards, a repeatable and scalable method of assessing and quantifying risk, and a formal oversight process for GRC capabilities across Roblox. Our program takes a balanced, "right-sized" approach to security governance — combining qualitative and quantitative risk management methodologies, including Factor Analysis of Information Risk (FAIR), to assess and prioritize the security risks that matter most to Roblox. GRC partners closely with Engineering, Legal, Finance, and leadership — including providing regular reporting to the Board of Directors and the Audit & Compliance Committee — to ensure that security risk is visible, well-understood, and actioned appropriately. The team is in an exciting phase of growth and innovation. We are using engineering to drive automation across risk management, policy lifecycle management, supply chain risk, AI risk, and controls pr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a User Researcher on the Economy team, reporting directly to the Director of Design Strategy & Operations, you will generate actionable qualitative and quantitative insights that shape core economic systems, developer monetization workflows, and immersive brand experiences. Embedded directly on product teams, you will conduct generative and evaluative research centered on how creators build businesses, how brands interact on the platform, and how users participate in virtual economies. You will tackle high-priority features, solve complex behavioral puzzles, and help translate multi-faceted economic infrastructure into intuitive, trustworthy, and scalable experiences. Partnering closely with Product, Product Design, Engineering, Data Science, and Policy, you will ensure user needs directly inform platform decisions while driving mutual value across players, creators, and brands. You will: Execute end-to-end mixed-methods research projects to understand creator monetization, payouts, advertising, and commerce workflows, translating abstract user behaviors into clear product feature recommendations. Conduct foundational research to uncover key user pain points, mental models, and behav

The Company Delight.ai (formerly Sendbird) is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role We’re looking for a Sales Development Representative with drive, energy, and a capability for sparking conversations with prospects. You will play a critical role in our sales and marketing team by prospecting, discovering, and expanding business opportunities. You will identify the righ

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. You'll build the agentic AI system that powers creation for millions of Roblox creators. The Assistant team is converging Studio Assistant (desktop) and Build (mobile) into a single cloud-native architecture — one harness, one tool set, one eval framework. You'll work across the full stack: cloud orchestration, LLM integration and model routing, tool/skill execution, and the creator-facing client. The system orchestrates multi-step creation workflows end-to-end: planning, code generation, asset creation, and automated testing. You Will: Help and understand the needs of the community that uses our software, from beginning artists to professional scripters and designers. Take ownership and responsibility for designing, building, testing, and deploying services within the Roblox ecosystem. Work on a variety of unique technical challenges within complex systems. Be a technical bar-raiser for high code quality, architectural designs, and long-term planning. Develop fellow engineers on the team. You Have: 5+ years of experience shipping high-complexity software and supporting mission-critical applications at scale. Experience architecting, designing, and leading implementation across a wide range

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer within the Creator Organization, you will develop innovative full-stack solutions that define the future of Roblox’s Content Understanding Platform. This platform processes billions of pieces of content—spanning 3D models, audio files, text, video, and entire experiences—extracting structured information about their meaning, context, and relationships. The Content Understanding Team develops cutting-edge AI models, advanced computer vision systems, and highly scalable backend platforms to power search, discovery, and moderation across Roblox. Your contributions will enable seamless asset discovery, automate moderation at scale, and drive transformative generative AI tools that reshape how millions of creators and users engage with Roblox. You Will: Solve full-stack challenges to improve how AI, creators, and users describe and get along with content, including images, 3D models, audio, text, and video. Craft and build scalable pipelines for training, evaluating, and deploying machine learning models to support content annotation and discovery. Develop robust backend systems to power real-time search, discovery, and powerful generative AI features. Blend innovat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Product Manager, Content Sharing Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role: The Content Sharing team builds the product ecosystem to drive discovery and quality time spent through content on and off the platform. As Senior Product Manager for Creation Tools, you will tackle ambiguous and high-impact challenges by empowering influencers, everyday players, and game developers to make compelling content for the ecosystem. You will own the prod

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer for Roblox Studio Platform, you will be a key contributor to the evolution of Roblox Studio, the primary IDE for making massive multiplayer online games on the Roblox platform. Studio provides the mission-critical tools for 3D modeling, animation, and the complete SDLC for millions of developers. We are looking for engineers who thrive on an adventure into the unknown and have experience across various systems, Operating Systems, Game Engines, and Application Frameworks. You’ll tackle projects involving: Core User Features: Architecting application frameworks, windowing systems, and code generation. “AI Native” Features: Pioneering scalable systems that extend to complex, agentic use cases. Foundational Architecture: Driving OS integration, extensibility, and customizability at the deepest levels. Central Backend Systems: Engineering the infrastructure to power a consistent, high-performance UX. Design Evolution: Collaborating with UX designers to translate Studio into a modern, consistent design language. You Will: Design and execute the technical direction to drive the future extensibility and adaptability of the application. Own and deliver complex techn

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer, not only will you be one of the coolest humans on the planet; you will also be a key contributor to the evolution of Roblox Studio which is the primary IDE for making massive multiplayer online games on the Roblox platform. Who wouldn’t want to do that? Studio provides tools for 3D modeling, animation, complete SDLC and testing for teams and individual game developers. This role does not require experience in the aforementioned. Large scale desktop application experience will suffice. You’ll work on projects involving: Core user features - UI frameworks,, windowing systems, code generation “AI Native” features - building well integrated AI features into Studio Foundational application architecture, including OS integration and building our our third party plugin ecosystem. Working with UX designers for overall design language for Studio both on visual, motion, and interactive elements. Building central backend systems You will: Design and execute on the architecture and technical direction that will be the future of our application Own and deliver complex technical projects from the planning stage through execution Work cross functionally, acro

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Global Mobility Lead, you will report to the Global Mobility Manager who oversees Roblox’s worldwide immigration and relocation programs. As a member of Global Mobility team, this role will serve as a Subject Matter Expert for employees, managers, and internal stakeholders on complex immigration cases, implications, and relocation logistics. This role will ensure a seamless, compliant, and positive experience for employees and their families throughout their global mobility journey. You Will: Immigration Strategy & Compliance (Core Focus): Serve as Subject Matter expert on global immigration laws. Manage the full lifecycle of global work permit, visa, and residency applications, coordinating with external legal counsel. Conduct immigration assessments, determine eligibility, and identify risks. Ensure robust compliance, maintaining meticulous records and audit trails. Monitor regulatory changes and advise on impacts. Vendor Management & Collaboration: Manage relationships with global mobility service providers (immigration firms, relocation companies, tax consultants). Collaborate and advise HR Business Partners, Legal, Finance, and Payroll to ensure streamlined processes

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data