Network And Communication Jobs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a Senior Product Security Engineer to serve as a technical leader and strategic contributor within our Product Security team. This role goes beyond execution — you will drive the evolution of CLEAR’s application security posture by influencing architecture, shaping security engineering processes, and mentoring team members in security and engineering. You’ll lead security initiatives across the organization and help embed security into every stage of our software development lifecycle. What you'll do: Drive security strategy and implementation across all CLEAR products and engineering teams, ensuring consistent protection of customer and business-critical assets. Partner with engineering leadership to align application security initiatives with company-wide technology and product roadmaps, balancing innovation with risk mitigation. Provide technical leadership across CLEAR’s application security initiatives, guiding architecture, design, and development to meet high security standards. Serve as a trusted advisor to cross-functional teams — including Engineering, DevOps, Product, GRC, and IT — enabling secure-by-design practices across the organization. Design and drive implementation of scalable automated security controls and testing frameworks integrated into CLEAR’s CI/CD pipelines. Lead complex threat modeling, architecture reviews, and risk assessments across high-value systems and platforms, driving meaningful security outcomes. Engage with CLEAR's customers to provide insight and support their fraud and ident

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a Senior Manager of Industrial Engineering to join CLEAR's Central Operations team. This role is the quantitative backbone of our Experience & Operations Design function — owning the data-driven design standards, labor models, and capacity planning that determine how CLEAR's physical operation is structured and staffed. You will be the analytical engine behind lane design decisions, engineered labor standards, and demand forecasts, ensuring the operation is designed to deliver a consistently excellent member experience efficiently at scale. What you'll do: Develop and own engineered labor standards and staffing models across CLEAR’s physical experiences, including Verifier, Greeter, eGate, Concierge, TSA PreCheck, Enrollment, Sports, and new programs, serving as the operations source of truth for labor and headcount inputs Define physical operating requirements and sizing standards across lane configurations, verification and enrollment experiences, hardware placement, and queue management; lead checkpoint design for new and existing airport locations Lead demand forecasting and capacity planning across CLEAR experiences, modeling throughput, staffing requirements, operating hours, and operational impact for new programs, launches, surge periods, and events Drive operational efficiency through time studies, process analysis, and labor optimization, identifying and developing opportunities to improve productivity, capacity, and the Member experience across the network Partner cross-functionally with Operations,

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The VP, Performance Marketing will build and scale CLEAR’s customer acquisition and retention strategy for our business, owning performance across paid media, search and emerging discovery, web, CRM and lifecycle, and strategic partnerships. As AI reshapes how travelers discover, evaluate, and purchase products, you’ll define the next generation of CLEAR’s performance marketing playbook – reaching travelers long before they arrive at the airport and turning them into long-term Members. What you'll do: Own CLEAR’s performance marketing strategy and investment portfolio across paid media, search, web, CRM and lifecycle, and emerging channels – allocating resources based on incrementality, customer economics, and measurable business impact. Build the next generation of traveler discovery for CLEAR across traditional search, AI assistants, communities, travel media, and emerging platforms; establish how we measure and grow CLEAR’s visibility, consideration, and recommendation as consumer behavior evolves. Own the Member lifecycle from acquisition through renewal and winback, building personalized journeys, offers, and experiences that increase engagement, retention, and adoption of CLEAR’s growing portfolio of travel products and services. Grow CLEAR’s strategic travel partnerships, including credit card, airline, and travel partners, while developing new acquisition opportunities across travel media networks and other first-party ecosystems that reach consumers throughout their journey. Build a rigorous performance and experimentati

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Engineering Manager, CLEAR1 Strategic Partnerships Platform (StratP) is responsible for leading the engineering team that builds partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements that strengthen CLEAR1’s customer offerings. In this role, you’ll drive execution, technical direction, and team development across a high-leverage platform area, turning strategic partner and market needs into scalable, reliable capabilities that improve delivery quality and create long-term business value. What you’ll do: Lead, coach, and develop engineers through hiring, feedback, performance management, and career growth Drive roadmap execution by setting priorities, running strong planning cadences, and delivering against CLEAR1 business commitments Partner across Product, Design, Operations, and Engineering to translate partner and customer needs into scalable platform capabilities Lead delivery across work spanning partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements for CLEAR1 Guide architecture, technical tradeoffs, and dependency management to improve reliability, speed, and long-term platform leverage How you’ll measure success: Improved roadmap predictability and delivery against planned commitments Clearer prioritization and stronger execution across competing demands and shared dependencies Better ownership clarity across partner-facing integrations, identity flows, and customer-facing platf

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Staff Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Staff Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Java / Python / React / Typescript What Sets Staff Engineers Apart Staff Engineers at CLEAR operate beyond a single team. They influence technical strategy across multiple products, shape architectural direction, identify opportunities before they become problems, and drive alignment across organizations. They are trusted partners to Engineering and Product leadership, consistently delivering high-impact technical solutions while developing the engineers around them and raising the quality of execution across the organization. What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a technical, data-driven Product Management leader to own CLEAR's Marketing Technology platform. This role is responsible for the systems, data, and measurement capabilities that power member acquisition from first touch through enrollment. You will own CLEAR's MarTech ecosystem, including attribution and tracking, audience data infrastructure, CRM and lifecycle marketing platforms, and the integrations that connect marketing signals to actionable insights. Partnering closely with Marketing, Engineering, and Data teams, you'll ensure CLEAR has the tools and intelligence needed to scale growth across paid, organic, and partner channels. What You'll Do: Own the vision, roadmap, and performance of CLEAR's MarTech ecosystem, including CRM, audience activation, tracking, attribution, and marketing data infrastructure. Build best-in-class measurement capabilities across paid, organic, and partner channels, creating a trusted source of truth for acquisition performance. Partner with Marketing to improve audience targeting, lifecycle messaging, SEO/SEM performance, and channel optimization. Drive strategy for audience segmentation, activation, suppression, and first-party data utilization using platforms such as Snowflake and Hightouch. Own the digital enrollment experience, ensuring it is optimized for conversion, personalization, and growth. Define success metrics, manage vendor relationships, and prioritize investments that maximize marketing effectiveness and ROI. What We're Looking For: 8+ years of Product Management experie

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Senior Security Operations Analyst III to join our SOC team to help strengthen our ability to detect, investigate, and respond to evolving security threats. In this role, you’ll lead complex investigations, improve CLEAR’s threat detection and response capabilities, and serve as a trusted security partner while helping develop the analysts and program around you. What you'll do: Lead complex investigations of security events across corporate networks, endpoints, data centers, cloud environments, and other critical systems, driving incidents from initial analysis through escalation and remediation Develop, tune, and optimize threat detection logic across SIEM, EDR, and other security platforms, proactively identifying coverage gaps, reducing false positives, and improving the fidelity of security alerts Partner with Engineering, Infrastructure, and other teams to investigate threats, identify root causes, communicate risk, and drive timely remediation and improvements to CLEAR’s security posture Apply threat intelligence, data, automation, and AI-enabled tools to identify emerging attack patterns, accelerate investigations, improve detection workflows, and strengthen decision-making while applying sound security judgment Serve as a subject matter expert and escalation point for other analysts, mentoring junior team members, sharing knowledge, and helping establish scalable processes, playbooks, and standards for threat detection and analysis Continuously evaluate CLEAR’s detection coverage against the evolving t

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Regional People Partner is the key connective tissue between our Airport Operations leaders and their teams. Across your region, you're the person leaders lean on to make good calls, and the person team members know is invested in their success. This role puts you in the middle of it all: coaching station leaders, solving employee relations issues, and building exceptional team member experience that help CLEAR thrive. What you'll do: Be the go-to People Partner for Operations leaders in your region - the person they call when something's tricky, not just when something's already broken. Coach and sharpen station leaders and managers - through training, real feedback, recognition that means something, and just showing up when it counts. Own employee and labor relations across your stations: run investigations, dig into root causes, and land on outcomes that are fair and consistent, working closely with Legal along the way. Turn employee data, survey results, and what you're hearing on the ground into recommendations leaders can actually act on. Partner across People and Operations on the bigger initiatives: onboarding, process fixes, and making sure People practices run the same way at every station. How you'll measure success: Fewer repeat employee relations issues, and faster, smarter resolution when they do come up. Engagement and retention trending up across the airport teams you support. Leaders and managers putting the training and programs you build to real use. People processes running consistently at every sta

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a collaborative, strategic, and execution-focused engineering leader to shape the digital experiences that millions of people have with CLEAR. As a Director of Engineering, you will lead multiple engineering teams responsible for building and scaling our consumer products across the CLEAR mobile app, website, digital enrollment experiences, marketing technology, and Concierge platform. You'll partner closely with Product, Design, Marketing, and business leaders to create intuitive, high-performing experiences that drive acquisition, engagement, conversion, and member satisfaction. The ideal candidate combines strong technical leadership with a deep understanding of consumer product development, building high-performing teams that move quickly while maintaining quality, reliability, and operational excellence. What You'll Do: Lead and grow multiple engineering teams responsible for CLEAR's consumer experiences across mobile, web, marketing technology, and Concierge products. Define and execute the technical strategy for customer-facing applications, ensuring scalable, reliable, and performant experiences that delight millions of members. Partner closely with Product, Design, Marketing, and Business stakeholders to prioritize roadmaps that improve acquisition, conversion, engagement, retention, and member satisfaction. Drive engineering excellence by establishing best practices around architecture, delivery, quality, observability, and operational performance. Build highly collaborative relationships across Engineering, Pro

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

Overview: We are looking for a Product Manager to support the build, rollout, adoption, and continuous improvement of AI-powered products used across Guidepoint’s expert-network operations. This role sits at the intersection of product management, product operations, workflow automation, AI adoption, and internal tools. The ideal candidate is a hands-on problem solver who can work closely with users, engineering, QA, design, operations, and leadership to turn high-friction workflows into reliable, scalable product systems. The Product Manager will support a portfolio of mature and emerging initiatives by writing clear requirements, managing user feedback, looking at adoption, usage data & analytics, triaging issues, supporting UAT and helping teams make data-driven product improvements. This role is especially important as Guidepoint expands its use of AI, automation, and human-in-the-loop workflows across complex operational processes. What You’ll Do: Product Delivery & Execution Partner with engineering, QA, UX, and business stakeholders to support timely and high-quality delivery of product improvements. Participate in sprint planning, backlog refinement, UAT, release readiness, and post-release review. Help ensure features are tested against real user workflows, edge cases, business rules, and operational expectations. Support rollout planning, user onboarding, training, and adoption follow-ups for new and existing product capabilities. Product Operations & Workflow Support Act as a day-to-day product contact for users Triage bug reports, user questions, change requests, and product feedback. Translate recurring themes into clear product requirements, tickets, acceptance criteria, and follow-up actions. Maintain strong product hygiene across Jira, Confluence, release notes, user documentation, and training materials. AI Workflows & Tools Work with product and engineering teams to ensure AI-driven features are usable, measurable, and aligned with

About the Team As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform. As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving. Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service. You're excited about this opportunity because you will… Collaborate and troubleshoot important issues for Merchants via phone and web Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses Promote retention and overall Merchant success through white-glove service Perform daily phone outreach to proactively resolve issues for Merchants Prioritise and escalate issues in partnership with our teams Managing conflicting deadlines, ensuring cross-functional collaboration Have a solutions-focussed mi

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Fraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio. As a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will: Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team. Define product metrics, their underlying data, and reporting and

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!