Office Operations Associate Jobs

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Cohere is the leading security-first enterprise AI company building cutting-edge foundation models and end-to-end AI solutions that solve real-world business problems. Our mission is to scale intelligence to serve humanity. We believe AI's highest purpose is to enhance human wellbeing and empower businesses to drive progress that reaches everyone. As Head of Impact at Cohere, you'll lead our environmental, social, and governance (ESG) accountability strategy while building and overseeing our philanthropic foundation and employee giving initiatives. You'll be responsible for developing and executing a comprehensive impact strategy that aligns with Cohere's mission. Key responsibilities include: Develop and implement a measurable ESG strategy that integrates environmental sustainability, social responsibility, and governance excellence across all company operations Establish and manage Cohere's philanthropic foundation, identifying strategic giving priorities and partnerships that align with our mission and values Lead our philanthropy, research collaboration and engagement with universities. Create and scale employee giving and v

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Fraud team's mission is to help companies detect and prevent fraud using Plaid's financial network data. We believe that transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention. Our products — including Protect and Signal — operate at network scale and depend on real-world investigation and research to stay ahead of adaptive adversaries. As a Senior Fraud Researcher, you will sit at the intersection of live fraud investigation, applied data science, and product innovation. You will lead complex investigations, translate findings into detection improvements, and collaborate tightly with Data Science, ML, and Product teams to shape the next generation of Plaid's fraud capabilities. This is not a purely operational role — your research directly drives features, model inputs, and product design. Responsibilities: Live Fraud Investigation & Reconstruction Lead investigations into complex fraud cases across identities, accounts, devices, and transaction surfaces Provide support to day-to-day fraud operations including SEVs and alert triage Reconstruct attacker sequences and hypothesize actor intent and tooling Distill p

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We’re looking for someone to oversee internal AI use for non-coding. In this role, you’ll partner with our go-to-market, operations, and technical teams to build and deploy AI functionality to increase efficiency and outcomes. Responsibilities Identify and validate high-impact AI opportunities for internal teams, like Sales, GTM, Finance, HR, etc and build solutions to increase efficiency and outcomes. Train teams to use these tools, monitor usage, and improve as opportunities present themselves. This role will work closely with our CEO Qualifications : 5+ years of product management or engineering experience, including >1 year building AI tools Experience working with GTM teams is a plus [nice to have] Founder experience Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring somethin

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Sales Engineering unlocks and empowers prospects’ full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You’ll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid. Responsibilities Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff. Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending. Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives. Lead d

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Team Description: Plaid is evolving into an AI-first company, and Intelligent Tooling sits at the center of that transformation. The Intelligent Tooling team is being built from the ground up, and our mission is to establish the technical foundations, operating model, and internal platforms that embed AI deeply into Plaid’s coding tools, internal systems, and the entire software development lifecycle. When we are successful, engineers across Plaid will delegate lower-leverage work to AI agents, move faster with confidence, and spend more of their time designing and inventing for customers. Intelligent Tooling owns the platforms and systems that make this possible - from AI coding integrations and SDLC agents to the internal tools that power Plaid’s operations. Role Description: As a Staff Software Engineer on the Intelligent Tooling team, you will build and operate internal systems that directly impact how engineers across Plaid do their work, and own the technical direction for major parts of that surface. This is a hands-on role with significant ownership, where success is measured by real adoption, reliability, and improvements to developer experience. You will work on AI-powered tooling, interna

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Compensation team designs, manages, and evolves Plaid’s compensation strategy to attract, retain, and motivate world-class talent. We make sure compensation is fair inside the company and competitive in the market. We work on programs that connect directly to Plaid’s business goals and employee experience — using data and insight to make equitable, well-informed decisions. Our work spans cash and equity program design, annual and mid-year review cycles, benchmarking, and exec comp support. In this role, you will own compensation support for specific client groups and take the lead on cycle operations and comp tooling across the team. You’ll work alongside a sharp team and closely with Plaid’s Head of Total Rewards. You’ll have clear ownership of your domain from day one, with real exposure to equity program mechanics, exec comp, and board-level deliverables. Responsibilities: Own comp support for specific client groups — offers, promos, manager/HRBP questions — with a high bar for speed and accuracy Lead configuration and rollout of annual and mid-year compensation cycles in Workday and comp tooling Manage and maintain Plaid’s comp systems: Compa, Pave, and external survey tools (Compensia, Radf

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Responsibilities: Work directly with leaders across Plaid on the company's most important and least-defined problems, particularly those at the seams of multiple teams or functions Identify unowned, high-leverage opportunities across the business and driving them to clean outcomes Operate across a wide aperture (strategy, GTM, operations, product, etc.) without being boxed into a single lane Lead (directly or indirectly) high performing teams Use AI tools and agents as a default part of how you work — not as an experiment, but as a force multiplier Qualifications: 10+ years of total experience, with meaningful time in consulting as well as direct operating roles (BizOps, Strategy & Ops, Finance, Chief of Staff, etc. A track record of independently identifying problems and driving them to outcomes with limited top-down direction High agency, sense of ownership, and willingness to roll up your sleeves Ability to build relationships at all levels and drive cross-functional teams to action Strong analytical and structured-thinking skills; comfort translating ambiguity into frameworks, plans, and decisions Experience directly managing high-performing teams Familiarity with AI tools and agents to acce

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid Europe is building Plaid in Europe—the open banking platform that makes international expansion one click away for fintechs who want to scale globally. We are the only transatlantic open banking provider, uniquely positioned to help fintechs scale globally with a single Plaid integration. Our team localises, scales, and operates the bank connectivity layer that powers payments, underwriting, onboarding, and identity—abstracting fragmented European rails and regulations into a single, reliable platform. The team owns four core pillars: - Account-to-Account Payments - Cash Flow & Income Insights for Credit - Bank Connectivity Across Europe - Consumer Experience This team operates at the intersection of distributed systems, financial infrastructure, and consumer UX. We solve hard problems in payments reliability, data quality, regulatory complexity, and cross-market expansion—enabling fintechs to launch in new countries with minimal additional engineering effort. We are a high-impact, cross-functional engineering team working closely with US platform teams, GTM, compliance, and operations to make Plaid the default open banking layer for global fintechs operating in Europe. You will serve as t

The Development Infrastructure team builds the tooling and systems our Asana engineers use every day to bring their ideas to production quickly and reliably. We build and operate the software that drives Asana’s roadmap. Each day, we combine industry best practices and innovation to support this product-focused company. We’re looking for a Software Engineer with a passion for developer infrastructure. You will work with a world-class team of engineers on deploying and operating existing developer tooling, and building new tools to support our global, growing development team. You will have a unique opportunity to design and develop the systems and applications that drive the Asana development experience, lead complex technical projects, and work on cross-functional initiatives to help define the future of software engineering at Asana. This role is based in our Reykjavík office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Innovate the architecture of our development sandboxes to accelerate development iteration. Modernize our build system, tighten iteration loops, and polish frequent cycles in the developer experience. Lead complex developer infrastructure projects from technical design through implementation, rollout, and operation. Partner with engineering teams to identify opportunities to enable teams to develop faster at Asana and help the company achieve our goals faster. Analyze complex developer infrastructure systems to uncover issues, root causes, and areas for improvement. Keep Asana up to date on open-source trends and identify new opportunities for improved development infrastructure. Champion code quality and solid

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior technical escal

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Protecting Flexport's global operations and assets, enabling secure trade worldwide. The opportunity: Join Flexport's dynamic Compliance Program as the Manager, Supply Chain Protection & Loss Intelligence. This critical role serves as the single point of accountability for both supply chain protection and loss prevention across Flexport's entire footprint — offices, fulfillment centers, and partner sites worldwide. The Manager will be responsible for protecting Flexport employees, visitors, assets, and facilities through the design and execution of security programs, while simultaneously driving a proactive loss prevention strategy across the Omni fulfillment network. Day-to-day, this means managing a team of 50+ contracted security officers across multiple locations, overseeing electronic security infrastructure (CCTV, access control), conducting investigations, and managing the security ticketing system. Strategically, it means building the analytical foundation to identify loss trends and security gaps before they become incidents, authoring the policies and SOPs that standardize how Flexport protects its people and assets globally, and ensuring every new fa

Role Summary: Datadog is seeking a Staff Software Engineer to help shape the future of our Bring Your Own Cloud (BYOC) Logs offering by unifying observability pipelines with log management software that customers deploy and manage in their own infrastructure. This role will focus on building and scaling systems that process, route, and store high-volume observability data within customer-managed infrastructure. You will operate as a hands-on technical leader, driving architecture, cross-team delivery, and product direction across a complex and evolving space. This is a high-impact opportunity to influence product strategy, mentor engineers, and solve deeply technical challenges at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Make customer-controlled deployments feel like a managed Datadog product: deployment, upgrades, configuration, observability, diagnostics, reliability, and secure operation across diverse customer cloud environments Build and scale high-throughput systems for log processing, routing, and transformation across distributed environments Lead cross-team initiatives, aligning engineers, product managers, and stakeholders to deliver complex, multi-team projects Design and implement software that runs reliably that customers deploy and operate within their own cloud infrastructure. Improve system performance, scalability, and cost efficiency through thoughtful trade-off analysis and capacity planning Contribute hands-on to critical code paths, debugging, and deployment challenges in customer environments Who You Are: You have significant experience building software that is installed, deployed, and operated in customer environments rather than only as a fully managed SaaS service. You have strong expertise in distributed systems,

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in São Paolo for our hybrid working model. Requires professional proficiency in both written and verbal English communication As an ideal candidate, you will have: Ideally 8 to 11 years of rela

We are looking to speak to candidates who are based in Gurugram for our hybrid working model. About the Role We are looking for a Senior Workato Integration Engineer to join our GTMTech team. This critical role involves developing, deploying, and supporting GTMTech’s integrations, which are essential for core business operations. The GTMTech team is focused on high-impact, large-scale technology programs, such as Quote-to-Cash. Our mission is to enhance company efficiency, boost profitability, and enable data-driven decision-making by streamlining systems, optimizing processes, and minimizing manual, low-value work through automation and AI. Key Responsibilities Automate, develop, and support integrations across various business systems, platforms, and tools Work closely with different business units and technical teams to gather requirements and design solutions Use your integration expertise to create scalable solutions and operationalize integrations. Implement and promote integration best practices Participate in on-call support rotation Champion and role model MongoDB’s culture principles—Think Big, Make it Happen, Build Together, and Be Intellectually Honest—as we scale globally and grow our presence in new regions and offices Qualifications Bachelor's or Masters in Computer Science, Engineering or related field with 5+ years of enterprise integration experience At least 3 years of experience in integration development using platforms such as Workato, Mulesoft, Boomi, etc Deep understanding of enterprise integration design patterns, messaging, and event-driven architectures and Workato concepts like callable recipes, event streams, task optimization etc Proficient with various Workato connectors (but not limited to) like Salesforce, Netsuite, HRIS and Google AppSuite along with expertise in Python/Ruby scripting skills Strong development experience implementing Workato at scale - including automation, observability/monitoring, debugging skills in complex envir

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-