Onboarding Operations Specialist 1 in Amsterdam

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding team Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. In this role, you will onboarding of merchants, including enhanced due diligence, KYC checks, and assessing the anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies. Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations. Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice. Cross-Fu

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding Team Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our onboarding process while safeguarding Adyen through strict regulatory compliance. What You’ll Do Complex Merchant Onboarding & Collaborative Problem-Solving : Autonomously lead the onboarding process for Adyen’s most strategic and complex enterprise merchants. Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries. Regulatory Interpretation & Policy Alignment: Translate complex second-line compliance policies into actionable first-line operational procedures and lead calibration sessions to ensure consistent application across the team. Uphold Quality & Consistency: Maintain "First-Time-Right" acc

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a People Operations Manager — Netherlands & International Expansion and help build the people foundations for Qonto’s geographic expansion. Based in Amsterdam, you’ll own day-to-day People Operations for the Netherlands, improve local policies and processes, and help establish our people setup in new markets. Working closely with local leaders, People Business Partners and Compensation & Benefits, you’ll turn local requirements and employee needs into reliable, scalable practices. You’ll join our People Operations team and report to Julia Lecointe, Head of People Operations. ➡️ What you'll do Employee experience: Be the local People Operations point of contact for employees and managers, managing onboarding, offboarding, absences and day-to-day HR

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The EMEA Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally. This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a high performing sales team and bring the magic of Reddit into new markets! We're looking for sharp, positive and motivated self-starters to help us build this team from the ground up! In addition to laying the foundation of the team We're introducing a new role into our Mid market team that is end to end responsible to grow our book of business, managing both the pre and post sales journey of our clients. You will be responsible for your own book of Business, taking full ownership of strategic conversations, implementation & optimisations to grow the accounts. You will build & maintain a relationship at both client direct & agencies to meet their business objectives using Reddit's advertising suite. You will work closely with the wider Mid Market DACH Team to define best practices, treatments and process improvements that allow for more sustainable growth, efficiency or scale. This role is required to work in person from our Amsterdam office. Reddit offer a generous relocation package. Core Responsibilities : Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor. Generate ad

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The EMEA Mid-Market international team is responsible for building the international ads engine outside of the US, onboarding & growing advertisers to achieve their marketing objectives with proven solutions and at pace globally. This is an opportunity for you to be part of the team that expands the Reddit footprint: design the strategy, develop a high performing sales team and bring the magic of Reddit into new markets! We're looking for sharp, positive and motivated self-starters to help us build this team from the ground up! In addition to laying the foundation of the team We're introducing a new role into our Mid market team that is end to end responsible to grow our book of business, managing both the pre and post sales journey of our clients. You will be responsible for your own book of Business, taking full ownership of strategic conversations, implementation & optimisations to grow the accounts. You will build & maintain a relationship at both client direct & agencies to meet their business objectives using Reddit's advertising suite. You will work closely with the wider Mid Market DACH Team to define best practices, treatments and process improvements that allow for more sustainable growth, efficiency or scale. This role is required to work in person from our Amsterdam office. Core Responsibilities : Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor. Generate advertising revenue from assigned clients via

At bunq, People is a core business function. We use data, technology and automation to help our people perform at their best and enable bunq to scale internationally. As VP/ Head of People, you will turn bunq’s mission and business priorities into a clear global People strategy. You’ll take ownership of hiring, performance, development and retention, ensuring every initiative solves a real business problem and delivers measurable results. This is a hands-on leadership role for someone who combines strong commercial judgment with genuine People expertise. You’ll identify bottlenecks, improve systems and work closely with leaders to build high-performing teams and an environment where people can grow and succeed. Take ownership Understand bunq’s mission, vision and business priorities. Translate them into a clear, outcome-driven People strategy. Build scalable systems that help employees perform, develop and succeed. Hire and retain the right people in roles where they can make the greatest impact. Provide employees with the tools, training and feedback they need to perform at their best. Help leaders set clear expectations, develop their teams and address underperformance. Strengthen a culture built on connection, ownership and high performance. Continuously improve People initiatives using data, feedback and measurable outcomes. Proven experience building and scaling data-driven People systems across hiring, onboarding, performance, development and retention. A track record of identifying the most important bottlenecks across the employee lifecycle and delivering practical improvements with measurable results. Strong commercial judgment, including experience owning People budgets, developing compensation and benefits structures, and setting salary benchmarks across multiple markets. The ability to connect People priorities and investments directly to company goals, operational needs and business outcomes. Experience attracting, assessing and retaining exceptional ta

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: You will: Your responsibilities as an Account Manager include, but are not limited to, the following: Cultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Monitor client metrics data, working

At bunq , we move fast, launching products, entering new markets, and onboarding partners across the globe. Behind every partnership that makes users’ banking experience better, there's a contract. We need a sharp, senior lawyer who owns that process end to end, and in doing so, gets a front-row seat to every corner of bunq's business, from product launches to market expansions. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match. Take ownership As our Medior Legal Counsel, you'll get exposure to all areas of legal at bunq, from product launches to regulatory changes to new market expansions. On top of that, you own the following: Be the go-to person for every third-party contract at bunq, from payment processors to tech vendors, making sure we move fast without cutting corners. Take our AI contract review tool (Luminance) to the next level, building smarter workflows that handle more, faster, with you setting the bar for what gets signed. Give bunq's leadership a clear, real-time picture of our third-party risk, so decisions get made on facts, not gut feeling. You are a qualified lawyer with a Master's degree in Law and a strong background in financial services. You've reviewed and negotiated a high volume of third-party contracts, vendor agreements, data processing agreements, tech partnerships, and you know what good looks like. You're comfortable with the regulatory landscape: GDPR, PSD2, DORA, DNB/EBA, you don't need to look these up, you work with them every day. You've used AI tools to make legal work faster and smarter, and you know how to build processes around them, not just use them. You use good judgment to make the call yourself, you know when to push back on a contract and when to get the deal done. You speak conversational Dutch (B1+ or higher), so you can navigate contracts, conversations, and context in both languages. Curious to see how we make life easy? - try the bunq app , it only takes 5 mi

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the Benelux market. This role is based in our Amsterdam office, where our Dutch team is located onsite. In this role, you move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape. What you'll be doing: Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset. Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy. Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively. Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR. Own the holistic health of your portfolio. You don't just execute playbo

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. We're looking for a Corporate Paralegal to own corporate housekeeping and entity governance for Flexport's subsidiaries across EMEA. You'll keep our existing entities in good standing across multiple jurisdictions, and you'll be the go-to person as we stand up new entities in new countries. This role sits within the Global Legal Team and works closely with in-house counsel, Finance, Tax, and People teams, as well as local counsel and registered agents across the region. What you'll do Own day-to-day corporate housekeeping and governance for Flexport's EMEA entities: statutory registers, minute books, organizational charts, and corporate records across multiple jurisdictions Prepare and maintain board and shareholder resolutions, consents, minutes, and other governance documentation for subsidiary boards Manage statutory and regulatory filings (annual returns, changes of director/officer, registered address changes, share allotments, UBO/beneficial ownership filings, etc.) with local registries and authorities across EMEA Support the formation, licensing, and onboarding of new legal entities as Flexport expands into new EMEA countries, including coordinating with lo

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy, and we are building an inclusive environment where curious, ambitious people can do the best work of their careers. As an Associate Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers within the Benelux market. You ensure every customer achieves success with Trustpilot - from onboarding and adoption to measurable results and advocacy. Your mission is to maximize product adoption, strengthen customer health, and reduce churn, ensuring customers realize ongoing value and remain engaged, satisfied partners. Focusing on our scale customer segment, you will manage a portfolio of up to 400 accounts. We are seeking an ambitious team member with outstanding organizational and time management skills who thrives on helping customers succeed. This role is a great fit for candidates with early experience in Customer Success or digital sales (such as a BDR or SDR) eager to develop their career within a global team. This role is based in our Amsterdam office, where our Benelux team is located. What you'll be doing: Lead post-sale onboarding and setup across your portfolio of up to 400 accounts, ensuring a smooth handover from New Business and a strong foundation for high adoption. Drive measurable product adoption across your customer portfolio to deliver tangible value for our customers. Maintain customer health and proactively address risks across your

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Tech Recruitment Business Partner We are seeking an experienced Tech Recruitment Business Partner for 6 months to join our Global Talent Acquisition team and drive the growth of our Tech teams for the EMEA region. At our company, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Tech Recruitment Business Partner, you will collaborate closely with our hiring teams to identify, attract, and hire top Business talent, playing a pivotal role in shaping the future of our growing organization. What you'll do Partner strategically with global tech hiring teams to define hiring needs and develop comprehensive recruiting strategies Source, select, and manage the end-to-end recruitment process with a strong focus on candidate experience and hiring top talent Engage top talent through creative sourcing techniques, cultivate strong connections with candidates and ensure a positive hiring experience Stay ahead and well versed with industry trends to enhance sourcing strategies while fostering an inclusive hiring process that values diverse perspectives Partner with stakeholders to make data-driven hiring decisions and supporting smooth onboarding and integration of new hires Contribu