Operational Account Manager Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Executive Director, Digital Engineering- Aetna Member Care and Journey Services is a senior technology leader responsible for setting the technical vision, architectural direction, and engineering execution for member centric services. This role leads large-scale engineering teams that build high-performance backend APIs, microservices, and cloud-native systems that power member experiences across digital, agent, provider, and partner channels. The leader ensures exceptional service stability, resiliency, innovation velocity, and alignment with enterprise user experience and operational goals. Key Responsibilities 1. Backend API & Microservices Engineering Leadership • Lead the design, development, and delivery of scalable backend systems, APIs, and microservices powering member-facing capabilities. • Define API contract standards, and integration patterns used across Member Services platforms. • Drive service modernization by adopting cloud‑native architectures, containerization, and event-driven patterns. 2. Service Stability, Observability & Resiliency • Establish standards for availability, resiliency, performance, and disaster recovery across all services. • Implement SLO/SLI/error budget frameworks, health checks, and high‑availability architectures. <p

What you'll do The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs of external users and internal Stripe teams. Stripe’s Global People Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People function. We work with many different teams at Stripe. We are nimble and flexible individuals who can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but by the collective work of the entire team. As a People Operations Associate in Mexico City, you’ll be part of the new Centralized Operations team within the Global People Operations organization. You’ll process People transactions, respond to inquiries, maintain accurate People data, and work with teams across Stripe to provide timely and reliable support to Stripes worldwide. Responsibilities Process People transactions accurately and on time across the worker lifecycle, including hiring, manager, cost center, team, and location changes. Respond to inquiries with clear, accurate, and timely information, escalating complex cases to the appropriate specialist. Maintain the accuracy and integrity of People data through careful data entry, audits, and issue resolution. Support employment verification requests, candidate documentation, background checks, and other core operational processes. Follow standard operating procedures while applying sound judgment to ambiguous cases and protecting sensitive information. Partner with Specialized Operations, People Systems, and other teams to resolve issues and provide a consistent experience for Stripes. Identify recurring issues and suggest practical improvements to workflows, documentation, and team practices. Demonstrate AI fluency by using approved AI and automation tools to support res

Overview: Qsight is a high-growth division of Guidepoint focused on building data intelligence solutions for the healthcare sector. Qsight leverages proprietary datasets and rigorous analysis of alternative data sources to generate actionable insights for top-tier institutional investors, medical device manufacturers, and pharmaceutical companies. The Qsight team develops market intelligence products designed to be highly relevant, accurate, and scalable – delivering superior insights to a diverse, global client base. We are seeking an experienced, motivated Tehnical Operations Engineer to join our growing team. This is a multiple-hats role focused on SaaS/platform operations and tier-2 support for client-facing systems. You will own the administration and reliability of key tools, troubleshoot and resolve escalations with clear documentation, and build lightweight automation and reporting to reduce manual work as we scale. You will partner closely with Customer Success, Product, and Engineering to proactively monitor, support, and improve critical systems. Through practical, creative problem-solving, you will strengthen reliability, accelerate time to resolution, and increase operational visibility. Day to day, you will triage and resolve client technical questions, manage vendor license administration and renewals, and produce reporting that informs operational decisions. This role is a launchpad toward an SRE/Platform Engineering track as you grow into deeper automation, reliability engineering, and systems design work. This is a hybrid position based out of our Toronto office. What You’ll Do: Platform Support Own routine ops and configuration changes for critical SaaS platforms – Including Tableau, Freshdesk, Datadog, and our own client facing and internal portals Configure and maintain Freshdesk portals, routing, SLAs, permissions, integrations, etc. based on business requirements. Automate manual operations with Python, PowerAutomate, and shell scri

The OT Cybersecurity Lead is responsible for leading the cybersecurity efforts for the organization’s Operational Technology (OT) systems. This includes designing, implementing, and managing the OT cybersecurity strategy to protect critical infrastructure, industrial control systems (ICS), and other OT assets. The role requires deep expertise in OT security, understanding the unique needs and risks associated with industrial systems, and the ability to coordinate and collaborate with various internal and external stakeholders to secure these systems. Source: Adani Group | Job ID: 50475

Regional Security Head is responsible for fostering a culture of security awareness and operational excellence across assigned geographic regions. This role entails overseeing all security functions at individual sites and clusters, ensuring compliance with security protocols and regulations. By driving strategic initiatives, mentoring security personnel, and enhancing stakeholder collaboration, the Regional Security Head aims to safeguard organizational assets, mitigate risks, and ensure business continuity. Source: Adani Group | Job ID: 55782

Responsible for overseeing coal quality control, ensuring operational efficiency in lab management, and adhering to statutory compliance requirements. The role is also accountable for meticulous maintenance and organization of all records related to coal sample testing Source: Adani Group | Job ID: 55041

The Technology Manager – Metals is responsible for end-to-end ownership of digital and operational technology (OT) solutions supporting Kutch Copper Limited’s smelting, refining, utilities, and all sub process across the value chain. The role bridges plant-level OT systems, digital platforms, and enterprise IT to ensure secure, scalable, and business-aligned technology deployment. The position acts as the technical authority for plant-facing digital initiatives while working closely with Digital Project Managers and KCL site teams. Source: Adani Group | Job ID: 52727

Responsible for overseeing coal quality control, ensuring operational efficiency in lab management, and adhering to statutory compliance requirements. The role is also accountable for meticulous maintenance and organization of all records related to coal sample testing Source: Adani Group | Job ID: 54210

The Head OT Cybersecurity is responsible for overseeing and leading the organization’s operational technology (OT) cybersecurity strategy, ensuring the security and integrity of critical infrastructure, industrial control systems (ICS), and operational environments. This senior leadership role will drive the development, implementation, and maintenance of OT cybersecurity policies, standards, and practices to protect OT assets from cyber threats. The Head OT Cybersecurity will also oversee incident response, risk management, and compliance efforts while collaborating with cross-functional teams to secure the organization’s OT environments. Source: Adani Group | Job ID: 52021

Lead - Quality is responsible for developing and implementing comprehensive quality management strategies to improve operational efficiency, ensure compliance, and exceed industry standards. This role will oversee quality assurance efforts, lead a team, and foster a culture of quality excellence across the organization. Source: Adani Group | Job ID: 51666

The Business Head for Hydro PSP in Bhutan will lead the strategic and operational execution of hydropower projects, ensuring alignment with Adani Group’s mission to drive sustainable energy solutions. This role is pivotal in overseeing large-scale civil execution, construction, and operational management of hydropower projects, while driving efficiency, risk mitigation, and adherence to budgetary constraints. The position will play a critical role in advancing the Hydro PSP business unit’s objectives in Bhutan, leveraging technical expertise and leadership to deliver high-impact outcomes. Source: Adani Group | Job ID: 49549

Execute electrical maintenance activities for BTG and associated areas to ensure continuous operational reliability. Source: Adani Group | Job ID: 44819

This role is responsible for defining the strategic direction, operational excellence, and overall leadership for the organization. This role will oversee all core functions, including Commercial, Engineering, Operations, Procurement, Quality, Sales and Marketing, and Supply Chain Management, ensuring alignment with organizational objectives, market trends, and sustainability goals. Source: Adani Group | Job ID: 59145

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Support Senior Analyst is a key contributor to Front-End (FE) Operations, providing timely visibility, analytical insight, and operational support for assigned projects, therapies, and business initiatives. This role develops transparent methods for defining and monitoring key performance indicators (KPIs), owns function- and therapy-level performance reporting, and partners with operations leadership to identify root causes and implement sustainable solutions. The Senior Analyst plays a critical role in supporting Coram business objectives by driving process improvements, optimizing workflows, and enhancing the patient experience. Serving as a central point of contact for cross-functional projects and operational challenges, this position helps ensure efficient and effective operations. Required Qualifications 3&#43; years of experience in business analytics, operational analytics, or a related field Preferred Qualifications Experience in healthcare analytics, healthcare operations, or a related healthcare environment Education Required - High School Diploma or GED Preferred - Bachelor Degree Anticipated Weekly Hours 40 <p style="text-align

Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines