Operations Manager in Tokyo

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport is insourcing operations in Japan — one of the world's most quality-driven and relationship-led freight markets. To stand up our in-house Tokyo operations team, we are seeking a Senior Operations Developer: a deeply experienced freight forwarding operator who will help us build the local team, establish the right vendor relationships, and accelerate the velocity of our insourcing initiative. Japan is a market where seniority and trust take precedence in business dealings, and where local relationships with carriers, CFS providers, and drayage partners are difficult and slow to build from the outside. As Senior Operations Developer, you will use your existing network and operational expertise to dramatically shorten that ramp time — laying the foundation for a Tokyo operations function that supports a projected ~150 FCL, ~30 LCL, and ~44 Air shipments per month by year-end 2026. You will: Establish and strengthen Flexport's relationships and operating arrangements with key local vendors in Japan, including CFS, drayage providers, ocean carriers, and customs partners. Lead the sourcing, screening, and hiring of the local Tokyo operations tea

Position Summary : Undertaking all aspects of Transactional Accounting Matters, focusing on 1)Procurement to Payment, 2)Direct Goods Receipts to IC Payment, and 3)Order to Cash Collection process cycles, under the supervision of Accounting/Treasury Director. Responsible for daily related work in line with internal control policies and procedures, and develop good working relationship with Japan Finance members as well as operational departments. Optimize accounting systems and procedures while enhancing compliance with the local/global regulations. This position leads and conducts the day-to-day operations as well as drives continued process improvement in scope. . Essential Functions and Key Responsibilities: Lead and conduct day-to-day operations of indirect vendor invoice to pay as well as employee expense claim to pay, including 1) review of appropriate internal pre-approval, 2) judge timely goods receipts and the related accrued accounting, 3) perform proper accounting and tax treatment, and 4) prepare periodical payment proposals Manage timely and accurate customer invoice issuance, review and revaluate receivable registers to validate receipts of payments, monitor account aging reports, identify delinquent accounts and refer to collection agencies. Verifies customer credit limits and applicable payment terms. Lead and conduct monthly accounting closing processes, including sales/revenue cutoff reviews as well as inventory/cost accounting recognitions. Review direct purchasing invoices, verify related party transactions, and monitor overdue IC Payable/Receivable balances. Supervise and mentor Accounting team, fostering a collaborative and high-performance work environment Act as the primary contact for all transactional accounting in scope, and lead resolution of inquiries from internal departments Support for external / internal audit requirements <

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: In Japan, several customers have hesitated to expand their business with Flexport due to the absence of a dedicated local representative responsible for the market. This has limited our ability to build trust, capture local decision-making opportunities, and grow FOB and LOB business managed inside Japan. As we insource our Japan operations and build our in-country team, we are hiring an Account Manager based in Tokyo to take full ownership of customer retention, expansion, and execution for our existing book of business. In this role, you will be the trusted Flexport advisor for our Japan customer base — managing day-to-day relationships, identifying expansion opportunities, and partnering closely with our newly insourced Tokyo operations team to deliver consistently high service quality. You will also work hand-in-hand with overseas Flexport sales teams to convert global shipper relationships into Japan-origin and Japan-controlled opportunities. You will: Manage and grow existing customer relationships in Japan, owning the long-term health of your book of business. Drive account expansion through cross-sell and up-sell opportunities across Ocean

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this ro

Business Solutions Manager improves operational processes and supports critical business strategies by managing the development, implementation, and maintenance of application systems. Leads multiple projects and oversees developers to ensure specifications are met. Provides input to strategic decisions that affect functional areas of responsibility. May give input to developing the budget. Capable of resolving escalated issues arising from operations, which require coordination with other departments or regions. Key responsibilities: Establish and maintain a regional IT strategy supporting plans based on Global IT strategy and needs Identify and help solve problems affecting business solutions and work closely with Global/local IT peers and business stakeholders to analyze business systems and make recommendations for technical and process improvements Work on harmonization of local business processes, aligning with Global business processes Manage IT staff (onsite, remote, in-house, and third-party outsourced teams) and drive both project implementation and daily IT operational support management Collaborate and work closely with the business teams and extended IT teams both globally and regionally (systems analysts, solution architects, developers, security SMEs) to transform business requirements into scalable system solutions Respond quickly to shifting market dynamics and business demands, and when appropriate, work with key leadership to mitigate project or operational risks or to prioritize projects Act as the Japan IT Business Partner to serve as single point of escalation for strategic and critical tactical issues raised by the local and global stakeholders Liaise between Japan, the rest of Asia, and global headquarters to exchange best practices, learn about global trends, and propose new services or features to different functions that could help achieve Japan’s busi

About the Company: TaylorMade Golf is a globally recognized leader in high-performance golf equipment and accessories, celebrated for its relentless commitment to innovation and its deep roots in professional golf. TaylorMade Golf has recently been named the Sunday Times Best Places to Work 2026 — a testament to its people-first culture where employees feel genuinely supported, challenged, and empowered to do their best work. Position Summary : The Manager of Asia Region Supply Chain Finance is a key regional finance leader with the scope of Asia - responsible for driving financial strategy, performance management, and operational excellence across the end to end supply chain network in Asia – a scope that is rare and uniquely expansive, offering visibility and influence across one of the world’s most dynamic and complex markets. This role provides financial support to regional procurement, logistics, distribution, supply/demand planning, and broader global supply chain functions, serving as a trusted business partner to senior leaders in Asia and Global Supply Chain. The ideal candidate brings experience in supply chain finance, analytical capabilities, and proven success influencing decisions in a complex global matrix. The role is central to enabling cost optimization, strengthening financial governance, improving forecast accuracy, and ensuring alignment between Asia operations and global financial objectives. The Manager of Asia Region Supply Chain reports into the Director, Global Supply Chain Finance. Essential Functions and Key Responsibilities: Financial Leadership & Business Partnership Serve as the primary finance business partner for Asia supply chain operations, including regional sourcing, logistics, distr

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our communi

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

As a Regional Manager, Sales Engineering, you will lead a team of Sales Engineers and frontline leaders, driving technical execution, operational excellence, and team development across your region. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, coach, and develop a team of Sales Engineers, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations. Re

Position Summary: The Digital Experience (Senior) Supervisor is a position within the Brand Marketing Department responsible for end-to-end management of the digital experience on the official website — from planning and design through production, publication, and ongoing optimization. This role leads the production, updating, and maintenance of special sites and brand management pages related to brand content such as new products, services, and events, contributing to maximizing brand understanding, customer engagement, and demand generation in the Japanese market. This position is not simply a web production and operations role; it is responsible for enhancing brand understanding, product understanding, and customer engagement through the official website and owned channels. The role leads the planning, design, publication, and improvement of web experiences, appropriately managing external production and development agencies to improve both quality and speed. It also contributes to increasing brand value and business results through ongoing, data-driven improvement. Essential Functions and Key Responsibilities: Lead information architecture, page structure, wireframing, production progress, publication management, and ongoing optimization of special sites and brand management pages on the official website, based on a clear understanding of the planning intent, target audience, and key messaging. Design web experiences aligned with Brand Marketing strategy for owned digital initiatives such as new product launches, events, and campaigns, contributing to improved brand and product understanding, greater customer engagement, and optimized reservation/purchase pathways. Maintain a working understanding of HTML, CSS, CMS, and related technologies to make minor fixes as needed and provide direction to production agencies. Manage pre-launch QA, display checks, link checks, and tracking ta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Based in Tokyo, we are seeking a Director to lead our high-growth Japan Sales Development team. As the leader of Sales Development, you will be responsible for owning the management of overall inbound business development and outbound prospecting pipeline strategy and execution. You will lead & motivate a team of highly driven SDRs and implement efficient processes & tools that optimize for scale in a fast-paced innovative and collaborative environment. This role reports to the Senior Director, Sales Development (APJ). This is a high visibility role that is responsible for hiring, on-boarding, and coaching a group of high performing sales professionals while collaborating with many other departments within our Go To Market Function (Marketing, Operations and Sales etc.). You will own Japan xDR Go to Market strategy, with a goal of improving the existing teams productivity, efficiency and outbound quality to build and progress pipeline to revenue. At Okta, our mission is to maintain a people-first, diverse, and inclusive culture. You will be responsible for building the Japan xDR team culture with a focus on coaching and mentoring. You will need to be an expert in prospecting and account planning strategies with a high growth company and must be able to educate others effectively in these areas. You will also focus on enabling continued growth of their reps in preparation for their prog

About the Team OpenAI’s GTM Partnerships team builds a strategic global partner ecosystem designed to accelerate customer success, support secure AI adoption, and drive growth in support of OpenAI’s mission. We collaborate closely across Sales, Technical Success, Product, Marketing, Operations, and leadership teams to turn strategic partnerships into durable commercial outcomes. Within that ecosystem, AWS is one of OpenAI’s most strategic partners. Our opportunity extends beyond the direct alliance relationship: we aim to enable AWS teams and the surrounding services-partner ecosystem to build, deliver, and scale OpenAI-powered solutions on AWS infrastructure. Success requires close collaboration across AWS Japan alliance and field teams, AWS-focused SI practices, cloud architects, field sellers, delivery leaders, OpenAI’s Japan Partner Director, and OpenAI GTM teams. It requires strong operating discipline, scalable co-sell execution, and the ability to translate a strategic alliance into measurable customer outcomes. About the Role We are hiring a Partner Director to shape and execute OpenAI’s AWS alliance partnership in Japan. This person will own the direct relationship with AWS Japan while mobilizing AWS Japan field teams and the broader services-partner ecosystem around high-value customer opportunities. This is a hands-on individual-contributor role operating through influence in Japan. You will work alongside OpenAI’s Japan Partner Director to develop Japan GTM strategies, drive joint account planning, coordinate AWS-related opportunities, and operationally manage selected cross-functional initiatives. You will build and own the Japan GTM strategy with AWS, translating the alliance into repeatable OpenAI and AWS solutions, field playbooks, governance structures, and co-sell motions that can be adopted across Japan’s customer segments and GTM teams. The right candidate combines alliance leadership with a builder’s mindset and the ability to move comfortably b

About the Team The GTM Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and scale strategic partner relationships in Japan. This role will focus on driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle to accelerate and scale existing signed partnerships. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the Japan Partnerships Lead and be based in Japan. In this role you will: Own the day-to-day relationship with one or more signed partners in Japan, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. Ensure compliance with partnership agreements , including commercial terms, dedicated personnel commitments, and reporting cadences. You might thrive in this role if