Operations Performance And Analytics Engineer Jobs

About the Team Revenue Platform sits at the intersection of customer experience, financial precision, and enterprise-grade reliability. We build both end-user experiences and the underlying platform capabilities that power invoicing, billing, payments, and revenue recognition across OpenAI. Our work spans high-leverage customer surfaces and deep, reusable platform primitives used by multiple teams. These are foundational systems that will support OpenAI’s growth for years to come, and we’re looking for engineers who care deeply about craftsmanship, correctness, and building platforms and experiences that scale gracefully and are a joy to build on. OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Achieving that mission requires more than great models, it demands a world-class commercial platform that enterprises can trust. The Revenue Platform team enables organizations to confidently adopt, scale, and manage their usage of OpenAI products by providing reliable, extensible financial infrastructure and shared services that power the broader ecosystem. We’re looking for a full-stack engineer to take end-to-end ownership of critical revenue workflows and the platform abstractions behind them. You’ll work across APIs, data models, shared services, and user interfaces to solve hard problems in scale, correctness, and usability. Partnering closely with Product, Finance, Sales, Operations, and other engineering teams, you’ll turn complex business requirements into durable platform capabilities, raising the bar on engineering quality and developer experience as our products and enterprise footprint grow. About the Role As a Full Stack Engineer on the Revenue Platform team, you will design, build, and operate platform services and user-facing interfaces that form the backbone of OpenAI’s commercial engine. You’ll collaborate with product, design, finance, and engineering partners to deliver intuitive customer experiences while also

About the Team GTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage. Our mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers. We build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design. About the Role We’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness. This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity. The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback. What You'll Do Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively. Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening. Design intuitive user journeys that combine polished interfaces, reliable servi

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, financ

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. In this role you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies. Maintain rigorous pipeline management and accurate revenue forecasting. Yo

About the Team OpenAI’s Industrial Compute team is responsible for building and scaling large-scale compute capacity across first-party data centers, strategic partners, and industrial infrastructure environments. We focus on converting power, land, hardware, and operational execution into reliable compute capacity that can support frontier AI training and inference workloads. This team operates at the intersection of infrastructure delivery, hardware systems, utilities, supply chain, and capacity strategy—ensuring OpenAI can scale compute faster than traditional models allow. About the Role We are seeking a Tokens-as-a-Service (TaaS) Lead to drive the end-to-end conversion of industrial-scale infrastructure investments into usable token capacity for OpenAI workloads. In this role, you will own execution across complex compute programs where raw infrastructure capacity must be transformed into operational GPU throughput. You will coordinate across data center delivery, power, networking, hardware deployment, workload enablement, finance, and external partners to ensure capacity becomes productive tokens as quickly and efficiently as possible. This role is ideal for someone who can bridge physical infrastructure delivery with compute utilization outcomes. Success requires strong systems thinking, elite program leadership, and the ability to drive accountability across internal teams and strategic partners. In this role, you will Lead Tokens-as-a-Service programs across industrial compute environments, including first-party and partner-owned capacity. Convert delivered power, space, and hardware capacity into production-ready token throughput. Build integrated execution plans spanning construction, power energization, rack deployment, networking, cluster readiness, and workload onboarding. Partner with infrastructure engineering, hardware, networking, finance, supply chain, and operations teams. Drive external providers, EPCs, OEMs, utilities, and strategic partners t

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, fina

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help retail customers across UKI & North reimagine customer experience, store and supply-chain operations, merchandising, marketing, and enterprise productivity with AI. This role can be based in Munich or Berlin. In Munich, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In Berlin, this will be a remote based role for now. In this role, you'll: Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan Lead large enterprise retail customers’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the r

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role We are seeking an experienced strategic Senior Treasury Manager to join our Finance team. In this role, you will be responsible for managing Notion's global treasury operations, cash management, forecasting, investments, and banking relationships. You will play a crucial role in optimizing our capital structure, ensuring liquidity, and implementing risk management strategies. What You'll Achieve Develop and execute Notion's global treasury strategy, including cash management, investments, risk management, and banking relationships Own and develop cash flow forecasts to optimize liquidity, strategic business decisions, and investments Manage daily cash operations and reporting across multiple currencies and jurisdictions Assist with capital structure planning and execution of financing activities Create and maintain an efficient system of policies and procedures that impose an adequate level of control over treasury activities Implement and deploy treasury technology infrastructure to automate processes, enhance visibility, and improve decision-making across global treasury operations Manage foreign exchange risk and re

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role The Support Manager will be responsible for building and leading a team of technical and general support specialists in the EMEA region. You will report into the Head of Support, AMER & EMEA and collaborate closely with the CX regional Support Leads to ensure cohesive operations across EMEA. This role will support the growth of CX within EMEA, including leading cross-functional projects to improve agent and customer experience. The successful candidate should have experience leading with data and experience managing high performing Enterprise, technical and non-technical teams of various levels. What You'll Achieve Manage technical and non-technical resources in EMEA, and ensure KPI attainment within both technical, billing, and general support specialists Collaborate closely with the Support Leads across the globe and User Operations leadership to ensure cohesive support operations across Notion’s global CX organization Maintain excellent relationships with the Go-To-Market leadership team in region and ship process improvement to drive cross-functional collaboration and customer revenue outcomes Understand and im

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role As the Global Head of Technical Recruiting, you will play a critical role in advancing our mission by leading the growth of our Engineering, Product, and Design organizations. You will partner closely with our CTO and Co-Founder to thoughtfully build our global technical teams. You will lead a rigorous, high-performing technical recruiting organization focused on attracting talent that excels in craft and aligns with our company values. You will also collaborate with the Head of Recruiting, Head of Recruiting Operations, and our Staff team to scale our talent through rigorous, repeatable processes. You set a high bar for talent and have a strong understanding of the global technical talent market. You are “AI-first” in how you work—excited to experiment, learn quickly, and help the team adopt AI thoughtfully to improve recruiting quality, speed, and candidate experience. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to w

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Notion is entering a new chapter of People work: more AI-native, more strategic, and more focused on building systems that help every Notino do the best work of their career. We're building toward a four-pronged People Consulting model: 1) Strategic People Partners who steer orgs as the consultative layer closest to the business. 2) Talent Management is the systems and programmatic engine layer — talent programs, systems and resourcing work that support our People Partners & talent density. 3) People Relations is the primary arm and escalation point for employee relations. 4) People Operations owns the operational layer of the end-to-end employee lifecycle, a layer we're increasingly scaling through agentic services. We are looking for the right person to join our existing Talent Management arm. This person will help define, operationalize, and continuously improve how we grow talent at Notion. This role sits at the intersection of talent philosophy, people partner strategy and enablement. This is not a siloed program role. It is an extension of our strategic People Partner & Talent Management org: someone who

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is growing rapidly and shipping new features and product improvements at a high rate to meet the needs of our customers. The User Operations team is a function of the Customer Experience (CX) team maintaining clear lines of communication between customers and Product, ensuring customers get the most out of Notion and that their feedback is integrated into the product development process. As the Technical Quality Program Manager, you will be responsible for building and maintaining world class support experiences related to product quality. You’ll be responsible for improving the bug reporter experience and maintaining and scaling processes for tracking and resolution of user issues related to product quality and feature requests. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Manage critical user experiences and internal workflows focused on improv

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Billing Support Specialist at Notion, you will support our customers by addressing escalations related to billing and payments, conducting due diligence on inquiries, and triaging complex issues to our engineering and accounting partners. You'll collaborate across teams to deliver top-tier support, enhance operational workflows, and contribute to the product feedback loop. This role offers the opportunity to sharpen both your analytical and communication skills while interacting with a growing client base, including several Fortune 500 companies. As Notion scales, your contributions will be key in optimizing processes and delivering a seamless customer experience. What You'll Achieve: Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack. Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions. Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience. Proactively identify areas for improvem

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We're looking for a Senior Director/Director, GTM Tools & Technology to own the systems and tooling that power Postman's entire go-to-market organization. This is a strategic leadership role sitting at the intersection of business operations, systems architecture, and AI innovation. You'll be the internal product owner for our GTM tech stack — from Salesforce at its core, to every platform that plugs into it, across both pre-sale and post-sale. You'll define the vision and drive the roadmap for how we use technology and AI to make our GTM teams faster, smarter, and more effective. This role demands both strategic range and operational depth: you'll partner directly with GTM executives across Sales, Marketing, Customer Success, Professional Services, Revenue Operations, and Finance, while leading a team to deliver on a high bar. The standard we're hiring to is high. We want someone who can architect for where Postman is going, not just maintain what exists — and who will lead meaningfully on AI adoption as a first-class mandate. What You’ll Do GTM Systems Strategy & Roadmap Define and execute the roadmap for

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, used by millions of developers and thousands of organizations to design, build, test, and scale APIs faster. As Postman continues to grow, we are investing in enabling our technical customer-facing teams to deliver exceptional experiences for developers and enterprises. We’re looking for a Technical Enablement Program Manager to build and scale enablement programs that empower our Solution Engineers (SEs) and Customer Solution Engineers (CSEs) to succeed with customers. In this role, you will ensure our technical teams have the deep platform knowledge, technical engagement skills, and practical tools they need to help customers evaluate, adopt, and expand their use of Postman. You’ll partner closely with Sales Engineering, Product, Product Marketing, and Revenue Operations to create structured technical enablement programs, hands-on learning experiences, and technical accreditation paths that raise the bar for technical excellence across the organization. This role is ideal for someone who thrives at the intersection of technical depth, program management, and field enabl