Operations Supervisor Jobs

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Routing Team crafts vital services that ensure Nuro Driver™ reaches destinations safely and efficiently. We continuously refine our routing engine to calculate more efficient routes, deliver highly accurate ETAs, and manage scalable traffic for every journey, adapting as our business / geolocation expands and mapping infrastructure evolves. About the Work You will work on building and scaling both the backend systems and onboard modules for the Routing team. This includes everything from designing microservices, optimizing our routing algorithms, understanding road network graphs, building monitoring and analytics infrastructure, optimizing our deployment pipeline, and more. You will work with product, strategy, and operations teams to design and build new, magical user experiences, and define our product strategy and roadmap. About You Technical excellence. You have 8+ years of experience building and scaling realtime

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Routing Team crafts vital services that ensure Nuro Driver™ reaches destinations safely and efficiently. We continuously refine our routing engine to calculate more efficient routes, deliver highly accurate ETAs, and manage scalable traffic for every journey, adapting as our business / geolocation expands and mapping infrastructure evolves. About the Work You will work on building and scaling both the backend systems and onboard modules for the Routing team. This includes everything from designing microservices, optimizing our routing algorithms, understanding road network graphs, building monitoring and analytics infrastructure, optimizing our deployment pipeline, and more. You will work with product, strategy, and operations teams to design and build new, magical user experiences, and define our product strategy and roadmap. About You Technical excellence: You have at least 2+ years of building and scaling realtime s

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As a Senior Software Engineer, Collision Avoidance Testing, you will work closely with the onboard autonomy, evaluation infrastructure, data science, operations, and simulation teams to evaluate the performance of the autonomous vehicle in collision avoidance scenarios. You will be responsible for identifying gaps in onroad and simulation tests, designing appropriate tests to fill those gaps, reviewing test outcomes, and iterating on test design. You will analyse the results, recommend product changes, and report on residual risk both to leadership and in the safety case. About the Work Using human benchmarks from naturalistic data, develop statistical models that drive strategic decisions as a function of test volume, system performance, and confidence level. Identify and design realistic scenarios to drive test coverage of collision avoidance scenarios and collision detection scenarios using replay simulations of logs an

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is looking for a Head of Product to lead the company’s product strategy and roadmap as we commercialize and scale. This is a deeply technical, customer-obsessed product leadership role for someone excited to build at the intersection of autonomy, AI, robotics, operations, partner integration, and commercial deployment. Reporting to the co-CEO, you will translate customer needs, partner requirements, technical capabilities, operational constraints, and business priorities into a clear product roadmap: defining what Nuro should build, why it matters, and how it enables commercial scale. You will be responsible for ensuring Nuro builds the long-term autonomy products needed to expand across customers, geographies, vehicle platforms, and use cases, while representing Nuro’s technical capabilities externally and turning commercialization opportunities into actionable product requirements internally. About the Work Own Nuro

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is looking for a People Systems Analyst to drive Workday operations, reporting, and workforce analytics for our People Operations team. You will own production support alongside two other analysts, build dashboards and analytics for leadership, and keep core people operations running. We are a lean, high-impact team that has invested heavily in AI-powered automation, and we are looking for someone who brings real Workday experience but thrives in a scrappy, fast-paced environment where you build, iterate, and ship. About the Work Workday Systems and Configuration Provide Tier 1 production support for Workday, including business process definitions and validations, EIB files, calculated fields, and transactional processing With direction from the Sr. Workday Analyst, configure, test, and implement new release features in implementation tenants prior to release dates Write test scripts and participate across every phase

Sr. Data Scientist The team + the role Pendo's GTM Intelligence Team turns data into measurable outcomes across Sales, Marketing, and Customer Engineering. We combine analysis, ML models, and internal tooling to answer high-value business questions and help GTM teams work faster and more effectively. We measure success by the real business value our work creates. As a Senior Data Scientist, you'll own the full lifecycle of intelligence solutions, from problem definition and analysis through model development, stakeholder enablement, and ongoing iteration. You'll work directly with GTM teams to surface high-value business problems and answer them with the right mix of analytics and modeling, translating what you find into decisions that stick. The best person for this role has strong modeling instincts, genuine curiosity about how GTM businesses operate, and the judgment to know when a complex model is the right tool — and when a well-framed SQL query gets you there faster. This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week. What this looks like day-to-day Leverage data analysis, machine learning, and predictive modeling to identify opportunities and mitigate risks for our GTM teams, from problem framing through delivery and ongoing iteration Work collaboratively with data & AI engineers, analysts, revenue operations, and GTM stakeholders to ensure your work is actionable, interpretable, and clearly connected to business decisions Translate model outputs and analytical findings into clear business narratives through slides, write-ups, presentations, and async video Leverage AI-assisted development tools (Cursor, Claude Code) to accelerate delivery and prototype faster, while applying the critical thinking to validate, refine, and own the output Share and build reusable patterns, model documentation, and technical findings with the broader team Answer high-value business questions through analysis and experimentation: dev

The team + the role Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. We move fast, stay close to the work, and are accountable for outcomes. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives. That includes calendar strategy, travel, meeting prep, and communications: the full infrastructure that keeps a senior leader running at pace. Beyond that, you extend your executive's capacity by anticipating what they need, making the calls they should not have to make, and keeping their organization moving without being asked. You think and operate at the intersection of execution and strategy: close enough to the work to handle it, and sharp enough to inform it. You partner across functions and serve as a trusted proxy in situations that require discretion, speed, and judgment. The best person in this seat combines executive presence with strategic instinct: they read the room, stay two steps ahead, and show up to every interaction prepared. What you own Executive operations: Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do. Strategic preparation and briefing: Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room. Cross-functional coordination: Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution. Strategic projects

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As the Autonomous Driving System Safety Lead on the Systems Engineering team, you will own and author safety claims in the forward-facing ADS safety case for onboard and offboard software, a large fraction of which is AI components. You will work closely with the autonomy software, data platform, operations, and legal teams to coordinate system requirements, AI architecture, and evidence in support of these claims. You will be responsible for ensuring that the cross-functional team creates a safety case for onboard and offboard software that is comprehensive and that potential gaps are identified and mitigated. About the Work Manage safety claims by understanding the ADS design, interfaces, and technical capabilities of the system and by working closely with Autonomy Robotics and Software Infrastructure leads. Generate atomic claims through claim decomposition, delegating to the cross-functional teams where appropriate and

The Team + The Role Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo. As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in the East Coast. What this looks like day-to-day Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding. Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity. Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like. Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pend

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders. This position will report to the Director, Technical Program and Operations. You will: Coordination, monitoring and reporting within the enterprise and external partners Project planning and support for our engineering teams Design processes that scale to support our rapidly growing business Develop schedules, adhere to milestones and keep other team members on task Recognize and prioritize issues, and collaborate for timely resolution Identify risk factors, develop and execute mitigation plans Drive regular status updates to ensure transparency and maximize efficiency Facilitate open communication among differing personalities and work styles Perform other duties as assigned You have: 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs Experience managing cross-departmental processes Experience leading successful projects from start to finish A talent for empathizing with employee and customer challenges, with a focus on user experience Critical

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Smartsheet grows, our US customer base is increasingly demanding faster, more comprehensive responses to security assessments. We're seeking a Sr. Security Engineer I to lead Customer Trust operations for our US customer base—managing questionnaire triage and completion, supporting customer engagements, and building trusted relationships with enterprise customers. You'll be responsible for understanding customer security concerns, triaging incoming questionnaires, managing queue efficiency, and escalating complex questions appropriately. You'll work closely with EMEA colleagues, sales teams, and security specialists to ensure customers receive timely, accurate responses that build confidence in Smartsheet's security posture. This is an excellent individual contributor and team-player role, and represents a growth opportunity for someone ready to step into a more senior customer-facing security position. You Will: Own US customer trust operations: Manage intake, triage, prioritization, and completion of customer security questionnaires, vendor risk assessments, and RFIs for US-based customers. Respond to customer security inquiries with technical depth: Complete questionnaires accurately, respond to RFIs, and address customer security concerns with responses that

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. successful candidate must be proactive, organized and flexible when faced with ambiguity. This position requires the ability to remain efficient while maintaining a high level of attention to detail. An independent and driven individual will thrive in this position. Smartsheet is a fast-growing, award-winning Collaborative Work Management SaaS company. This role reports to the Manager of Workplace Services and is based at Smartsheet headquarters in Bellevue, WA. You Will: Support meeting services, including catering order fulfillment, conference room scheduling, and meeting setups and breakdowns as required. Provide regular daily coverage for the Front Office during breaks, lunches and as otherwise needed. Maintain organization and cleanliness in shared spaces and storage areas. Manage supply inventories and place necessary orders. Assist in planning and supporting various office events. Coordinate facility repair, maintenance, and daily operations for assigned office space. Be a knowledgeable and helpful resource for our employee base and direct team, providing an outstanding employee experience in all interactions. Review calendars daily and solve conflicts, provide assistance for last minute meeting requests. Additional executive and office support as needed. You Have: 3+ years of relevant experience A passion for customer service Excellent communication skills, both written and verbal Able to interact at all levels with internal

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a strategic and analytically-driven Senior Manager, Web Strategy to set the direction for how Smartsheet's web presence drives pipeline. This role owns the intersection of organic search, answer engine optimization, and demand-oriented web strategy — translating business priorities into a cohesive program that generates measurable pipeline contributions. You will act as a strategic leader for a high-performing globally distributed and matrixed SEO team within the Digital Demand organization and drive alignment with cross-functional partners across Web Development, UX Design, Campaign, and Marketing Operations to accelerate organic growth and pipeline impact. You will report to the VP of Digital Demand Marketing, based remotely within the US. You Will: Own and Define SEO & AEO Strategy Own the SEO and AEO strategy for Smartsheet, setting the content themes, keyword priorities, and channel approach that connect organic search to pipeline generation Define and maintain the program's north star metrics — moving beyond traffic and rankings to pipeline contribution as the measure of success Drive answer engine optimization strategy, ensuring Smartsheet content is positioned to perform in AI-powered search and answer surfaces Translate SEO/AEO priorities into a content roadmap that the team can execute against, with clear connections to broader campaign and demand programs Stay ahead of algorithm changes, platform shifts, and competitive movements — and adjust strategy accordingly Drive Demand Strategy

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. FedRAMP and GovRAMP (formerly StateRAMP) are transforming how Smartsheet serves government and regulated customers. We need a FedRAMP and GovRAMP subject matter expert to lead these programs—someone with real hands-on experience obtaining and maintaining ATO authorizations, navigating 3PAO assessments, and managing continuous monitoring requirements. In this role, you'll own Smartsheet's FedRAMP and GovRAMP certifications, manage relationships with our 3PAOs, drive annual assessment preparation, manage POA&M processes, and ensure we maintain authorizations at the highest level. You'll understand the nuances of federal compliance, speak fluently with government agencies and authorized assessors, and translate complex regulatory requirements into clear roadmaps for engineering and operations teams. You'll be the voice of federal compliance at Smartsheet and the trusted advisor to government customers on our security posture. You Will: Own FedRAMP and GovRAMP (formerly StateRAMP) certifications and roadmaps: Lead the overall strategy for obtaining and maintaining federal authorizations, including package management, compliance timelines, and authority coordination. Manage 3PAO relationships and assessments: Work with accredited third-party assessment organizations to conduct initial assessments and annual re-assessments. Coordinate scoping, evidence preparation, testing coordination, and results validation. Lead continuous monitoring (ConMon) execution: Oversee the delivery of monthly, annual, and event-driven Fed