Operations Supervisor Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Payments is Stripe's flagship product. Our payments platform processes trillions of dollars annually. This team has the opportunity to expand the reach of Stripe's global payments network, design and implement novel payment capabilities, and deliver best-in-class reliability and performance. We have software engineers in almost every team across Stripe, and in this role, you'll be making some of the most significant decisions for the company. You'll get to work with other engineers to build features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users' pain points. What you'll do You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship great code every day. Responsibilities Design, build, and maintain APIs, services, and systems across Stripe's engineering teams Work with a wide range of systems, processes, and technologies to own and solve problems end-to-end Collaborate with other engineering teams across Stripe's global offices Uphold our high engineering standards and bring consistency to the many codebases and processes you encounter Improve engineering standards, tooling, and processes Who you are You're energized by solving real problems for real users. You use the word "users" or "customers" a million times a day. You thrive at the intersection of technology and business—equally comfortable diving deep int

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the intern

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team. What you’ll do As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers. Responsibilities Recruit and build a team of Existing Business sellers Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users Inspire, motivate and enable personal- and career-development of team members Work collaboratively and cross-functionally across the or

Who we are: About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a SMB Hunter Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role, you will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills. You will: Recruit, develop and lead a team of Account Executives who focus on small and medium, high-growth, tech-forward businesses Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing revenue and new client acquisition at high rates of growth Coach and guide the team in developing consultative and solution-based sales skills Inspire, motivate and enable development of team members to promote career growth and impact for Stripe Work collaboratively and cross-functionally across the organization to help shape Stripe’

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do As a Sales Manager, for DACH Startups, you’ll play an instrumental role in fueling Stripe’s growth in the market through new customer acquisition and existing customers growth. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations, find new opportunities to make payments a competitive advantage for their businesses, and evolve our joint go-to-market in new ways. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the startup segment across DACH, CEE and Emerging markets Develop the long-term vision and strategy for the team/markets and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for increasing revenue and new client acquisition at high rates of growth Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to pr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team: Stripe Accelerate is a division of Professional Services (ProServ) that helps users realize the full value of their Stripe investment. Accelerate focuses on well-defined use cases. Accelerate streamlines the implementation of these solutions, guiding users through their journey with precision and efficiency. Our team uses deep product knowledge, standardized processes, and automation to deliver outcomes. We nurture a diverse talent pool, providing high-potential professionals with unparalleled growth opportunities and preparing them for successful careers at Stripe. What you’ll do In this role, you’ll lead a team of Implementation Specialists dedicated to providing technical guidance throughout the user’s implementation journey with Stripe. Your team will address technical queries, troubleshoot issues, and collaborate closely with frontline developers and technical leaders to ensure a simple, effective experience. You will actively engage with and develop your team, setting clear goals and using metrics to improve performance. Your strong operations mindset and quick thinking will be vital in ensuring that projects are delivered successfully and that users deploy high-quality integrations to realize strategic value from Stripe. Responsibilities Hire, lead and develop a team of Implementation Specialists to provide technical guidance during user implementations Oversee project delivery of the book of business assigned to you

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Tax compliance is a hard problem. When millions of payments flow through a marketplace or platform, the rules for what gets reported, to whom, in which format, and by when are complex, high-stakes, and vary by country. The Connect Tax Reporting team builds products to help businesses collect and verify tax information, prepare and deliver tax forms, and manage reporting obligations across jurisdictions. This includes 1099 reporting in the US and digital platform reporting across the EU, Australia, Canada, the UK, and other regions. This is a domain where correctness, reliability, and user trust matter deeply. A late filing, an incorrect form, or a missed reporting threshold can create regulatory risk and erode trust with platforms and their sellers. Our systems handle high-volume seasonal workflows, support complex country-specific rules, and remain dependable under fixed filing deadlines. What you’ll do You’ll build products and systems that simplify tax reporting for platforms and their users. You’ll take projects from discovery and technical design through implementation, launch, and operation. Your work may include improving tax information collection, building APIs and data pipelines, automating reporting processes, and strengthening the reliability of production systems. You’ll collaborate with product managers, tax operations, support, and engineers across Stripe. AI-assisted development will be part of your day-to-day work as you des

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do As a Security Engineer at Privy, you will help keep a rapidly growing platform secure through hands-on investigation, operational ownership, and building real code to solve real problems. You’ll work across security operations, incident response, application and infrastructure security, and internal tooling. This is not a role limited to reviewing logs and designs or simply escalating findings. You will carry real ownership for the day-to-day work that protects Privy: investigating anomalies, improving security workflows, and building the automa

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Enterprise Sales team engages with some of the largest and fastest-growing businesses in the world to take advantage of Stripe’s solutions. You'll lead and coach high-performing sales executives dispersed across the US, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with prospective Stripe customers. What you’ll do Responsibilities Recruit, mentor, develop, and lead a team of sales professionals while scaling our GTM presence across AMER. Train the team in up-leveling professional skills such as collaborative pipeline generation, consultative and solution-based selling, closing tactics, adoption of MEDDIIC, and serving as a trusted advisor to Stripe Users. Develop both the long-term vision and strategy for the team and manage day-to-day operations. Be accountable for operating net revenue and activation targets to grow Stripe’s revenue. Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs. Inspire, motivate and enable individual development to promote career growth of direct reports. Who you are We are looking for a self-starting leader who is a builder and has demonstrated a track record of target attainment and success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes Risk Strategy team owns our first-line AML and sanctions programs globally. We own the end-to-end lifecycle of financial crime controls. We set the global standards that govern how risk is managed across our programs, design and drive the development of controls, infrastructure, and tooling with Engineering, Product, and Data Science, and maintain their effectiveness as our products and the regulatory landscape evolve. We build fast, with data, and with AI integrated into how financial crime risk is detected, managed, and monitored across everything Stripe builds. What you'll do As a Risk Strategist on the Financial Crimes Risk Strategy team, you'll own our global screening programs — spanning sanctions, PEP, and negative news — setting the standards that govern how screening risk is managed, designing and driving the controls that operationalize those standards, and ensuring they remain effective as our products and the regulatory landscape evolve. Being effective in this role means going deep on both the domain and the data — we don't separate the two. You'll partner closely with Product, Engineering, Data Science, Compliance, Legal, other Risk Strategy functions, and Operations to ensure screening considerations are embedded in every product and market decision. Beyond protecting against risk, you'll drive innovation in how Stripe approaches screening — staying ahead of regulatory change and pushing the boundaries of

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Corporate Security helps keep Stripe secure and Stripes safe by building practical, risk-based programs that enable the company to operate and grow. We are looking for an experienced Regional Security Manager to join our team. As the Regional Security Manager Americas at Stripe, you will be responsible for developing our core physical-security deliverables to office locations in the Americas (North America and parts of Latin America), and help evolve our program to support Stripe around the globe. You will work cross functionally within the Corporate Security team, and alongside other business teams at the company to keep Stripe secure and Stripes safe. What you’ll do As Regional Security Manager Americas, reporting to the Head of Global Security Operations, you will lead and continuously improve physical security operations across North America and relevant parts of Latin America. This is an individual-contributor role: you will manage regional contractors and vendor relationships, but will not directly manage employees at this time. You will translate regional risk into scalable programs, build trusted partnerships with internal teams and service providers, and help evolve Stripe’s global security operating model. This is a hybrid role. The successful candidate will spend 50% of their time in one of our AMER office locations in San Francisco, New York, Seattle, or Chicago. We are not entertaining remote candidates at this time. Respons

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team defines and delivers user-facing experiences across Stripe. Product Designers work closely with engineers, product managers, researchers, strategists, operations, data scientists, and marketers to shape products from early strategy through launch and iteration. You'll join the Risk team, where design shapes how businesses get started on Stripe, stay compliant, and grow with confidence. Stripe's ability to innovate, expand globally, and serve the world's most ambitious companies depends on world-class risk management. But great risk management requires clear, trustworthy, and surprisingly well-crafted experiences during some of the most important moments in a user's relationship with Stripe. From onboarding and verification to account health, your work will help users understand what's happening, know what to do next, and feel confident that Stripe is growing with them as a trusted partner. Risk at Stripe is also ev