Operations Support Senior Analyst Jobs

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Singapore for our hybrid working model. As an ideal candidate, you will have: Ideally, 12+ years of related experience in a customer facing role, minimum 7 years of pre-sales experience while navigating complex enterprise software sales cycles with multiple stakeholders Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Presented at industry conferences, published articles, papers or blog posts sharing expertise and showing though

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Finance Technology Team The Finance Technology team within Okta's Technology, Data & Intelligence (TDI) organization is dedicated to designing, optimizing, and maintaining the systems that power our core financial operations. Our Order-to-Cash practice sits at the center of Okta's revenue engine, managing everything from order management and billing to collections, revenue recognition, and GL posting. We are actively investing in AI-powered initiatives and process improvements that directly impact Okta's cash flow and revenue performance. The Senior Product Analyst Opportunity This role will serve as the primary functional expert for Okta's end-to-end Order-to-Cash processes within NetSuite. You will own the configuration, optimization, and integration of our core O2C systems — spanning Salesforce, NetSuite, Zuora RevPro, Celigo, Avalara, and AWS — while collaborating closely with Finance, Billing, Collections, and development teams to drive scalable solutions. This is a senior, highly accountable role for someone who is proactive, eager to take ownership, and excited to lead AI-driven initiatives that improve efficiency and cash flow. What you’ll be doing Functional Ownership: Serve as the primary functional expert for NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections, owning configuration, maintenance, and optimization across all O2C workflows Requirements & Discovery: Lead discover

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas. This role can be based remotely in Sao Paulo . As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Requires professional proficiency in both written and verb

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data and Intelligence Team Message Okta’s Technology, Data and Intelligence (TDI) team delivers the systems, tools, and services that power internal operations across the company. From core infrastructure to enterprise platforms, we partner across functions to drive scale, reliability, and innovation through technology. The Senior Site Reliability Engineer Opportunity Reporting to the Manager, Site Reliability Engineering , this role will help build, improve, and maintain our cloud platform services by designing and implementing complex cloud-based engineering enablement systems. With a strong focus on automation, testing, and operational excellence, you will deliver foundational infrastructure capabilities that enable corporate engineering teams to operate securely, reliably, and at scale. What you'll be doing Secure Cloud Infrastructure & Pipelines: Design, build, and modernize scalable cloud environments and development tools while strictly enforcing security policies and standards for regulated environments. Cross-Functional Collaboration & Advocacy: Partner with software engineering teams to champion DevOps and SRE best practices, deliver excellent internal customer service, and actively contribute to Agile workflows (e.g., demos, architecture sessions). Technical Documentation & Operations: Create and maintain comprehensive technical documentation, including network diagrams, runbooks, and disaster recovery procedures to en

MongoDB is seeking an Associate on the Pricing & Monetization team to own decisions on how we deliver products and drive sustainable revenue growth. In this role, you will sit at the intersection of product strategy, engineering, analytics, finance, and business operations, working closely with internal stakeholders to identify and translate ambiguous business problems into structured product recommendations. This position requires a driven self-starter with proven experience in building data-driven business cases, communicating complex recommendations to leadership, and operating cross-functionally to solve business problems. You take tasks from start to finish, are able to deliver value quickly, and enjoy working in a dynamic, fast-paced, and challenging environment. You are interested in both diving deep into product data and also extracting executive-level insights to drive strategic decision-making. This role can be based out of our Toronto office or remotely in the Toronto region. Responsibilities Lead pricing and packaging strategies for new product launches and for adjustments to existing offerings, including analyzing historical customer data, building business cases, and evaluating trade-offs Own complex financial and operational models (e.g. revenue, margin, customer cohorting, usage models) to quantify the impact of pricing and monetization decisions Partner with Finance, Engineer, Product Management, and GTM to develop and execute cohesive strategies that align with customer needs, product roadmap, and financial objectives Communicate strategic insights and recommendations to leadership Conduct competitive benchmarking to understand market dynamics and R&D investment opportunities Drive cross-functional execution to operationalize decisions around SKUs, billing, selling, tooling, and performance of product changes Collaborate with Engineering to understand infrastructure costs, technical dependencies, and architecture decisions, translatin

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas. This role can be based remotely in Mexico City . As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Requires professional proficiency in both written and ve

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team The Auth0 Platform Tools team owns the incident management tooling, Slack-based tooling, StatusPage, and local development environments that Auth0 engineers rely on every day. That includes incident.io and the services we have built around it, Statuspage, custom Slack bot applications that automate our incident response and engineering operations workflows, the customer-facing web application behind status.auth0.com, Vivaldi, and Tilt - the tools engineers use to run Auth0 locally. We are seeking an engineer to help build new features across all of these tools. Our stack is primarily TypeScript and Node.js, with a React and Next.js front end, backed by Postgres and Redis, and deployed on Kubernetes on AWS. A significant portion of our incident and engineering operations automation is built on Tines, a no-code automation platform. Prior no-code experience is welcome, but we expect you to learn Tines here and become effective with it. Current initiatives include extending our incident tooling to meet FedRAMP requirements, taking full ownership of the status page, and improving how we communicate incident status to customers. There is real room to improve along the way, from test coverage to resilience to inherited technical debt. We build for two audiences: Auth0 engineers, who depend on our tooling every day, and Auth0's customers, who rely on the status page during incidents. We are looking for an engineer who cares about both and enjoys working wi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta Workflows is the secure, no-code automation platform that empowers organizations to build identity-centric workflows across cloud applications — all without writing code. Our intuitive drag-and-drop interface allows enterprises to automate complex business processes at scale, enhancing productivity, enforcing security, and simplifying IT operations. Customers like Netflix, MGM, and NTT rely on Workflows to automate high-impact identity scenarios with speed and confidence. As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Position Description We’re hiring a Staff Full-Stack Engineer to join the Flow builder team within Okta Workflows. This team owns the core no-code canvas that enables both internal teams and our customers to build powerful automation experiences with ease. As a Staff Engineer, you’ll lead initiatives that span front-end and back-end services — delivering performant, secure, and scalable features. You’ll help define architecture, drive implementation, and collaborate closely with Design, PM, and Platform teams. You’ll also work directly with our technical architects to help shape what

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, our motto is "Always On" and nowhere do we embrace that more than in Technical Operations. We strive to build the most reliable and performant systems on the planet through the skillful use of automation. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. You will work on: ● Mentoring, managing, and leading a team of SRE’s with a broad range of expertise and experience. ● Being an evangelist and advocate for security best practices, leading initiatives and projects to strengthen our security posture for our most critical infrastructure. ● Responding to production incidents, driving us to remediation as quickly as possible and determining how we can prevent them in the future. ● Triaging and troubleshooting complex production issues to ensure reliability and performance. ● Working closely with our stakeholders across the organization to ensure our new capabilities are aligned to our competing constraints of reliability, security, and delivery velocity. ● Partnering directly with recruiting and people ops to hire and retain the best talent in the world. ● Keep sharp eyes on our metrics, including vulnerability scanning and security posture,&nbsp

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role: Okta is looking for a highly skilled Globalization Engineer to be the technical backbone of our global digital operations. You will be responsible for owning, building, and optimizing the automation and technology stack that powers our localization team. This is a hands-on role for an experienced technical expert who is passionate about building robust, scalable systems. You will leverage your deep expertise in APIs, AI, and internationalization to solve complex technical challenges and drive efficiency. As a subject matter expert, you will also act as a key technical consultant to internal teams, helping them prepare content for a global audience. What you'll be doing: Build and Own the Localization Automation Framework: Design, develop, and maintain the core automation workflows for our content lifecycle using agentic workflows, Python and APIs, connecting our TMS with content sources, repositories, and other internal tools. Spearhead AI and Technology Integration: Research, evaluate, and implement cutting-edge localization technologies, including AI/LLM-based solutions and advanced TMS features, to improve the quality, speed, and cost-effectiveness of our workflows. Provide Technical Oversight and Systems Integrity: Act as the authority for resolving high-impact architectural failures. Conduct deep-dive root cause analysis on complex integration issues, file parsing conflicts, and system-wide bottlenecks to ensure uninterrupte

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to 3 Senior Leaders (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations), you’ll be responsible for keeping the leaders and teams organized, aligned, and helping them maintain focus while scaling for growth and delivering an exceptional internal and external experience. In this role, you’ll be directly supporting the VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations to strategically manage day-to-day administrative and operational needs, infuse Figma’s culture and values in the work to create a meaningful Figmate experience, and cross-functionally collaborate with the broader People Org and stakeholders across Figma. This is a full-time role based out of our SF Hub. What you'll do at Figma: Assist your Executives (VP, Workplace & Real Estate, VP, Reward & Wellness, and Director, HR Operations) with calendar, travel, meetings, tasks, notes, emails Serve as a strategic partner to the VPs and their leadership teams, with a focus on team cohesion, operations, and planning Identify areas to optimize the VPs’ time and make recommendations regarding time management, prioritization, and business needs Act as a delegate for the VPs by signing off on expenses, approving POs, and managing other tooling as needed, with careful attention to internal policy Find opportunities for process optimization across team and company workflows Prepare and/or build content, presentations, and key documents for the V

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Marketing Engineer, AI Deployment will design and build programmatic go-to-market systems and AI-powered workflows that improve efficiency, impact, and execution across Marketing. This role sits at the intersection of operations, data, and marketing with a focus on turning strategy & manual work into scalable, automated systems. This is not a traditional operations role. It is a systems-focused role dedicated to building the infrastructure, workflows, and intelligence layers that power a modern, product-informed revenue and efficiency engine across marketing. The ideal candidate is an expert in building interconnected data layers optimized for AI, driving AI adoption, and translating complex business challenges into scalable, automated technical workflows that directly drive revenue and operational efficiency. Success in this role is measured in three ways: agents live—the count of AI systems you've shipped into real, recurring use by marketers; hours saved—manual work returned to the org and reinvested in higher-leverage problems; and revenue driven—pipeline, conversion lift, or deal velocity directly attributable to what you've built. Everything else flows from those three numbers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Identify and define high-impact AI use cases across marketing, taking them from prototype to full deployment Coach and partner with marketers to take them from novice to full wor

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation experiences used by Compliance Operations to execute Coinbase's financial crime programs, including AML Transaction Monitoring, KYC, Enhanced Due Diligence, and Sanctions/Screening. You'll own the automation-first roadmap that enables investigators to triage alerts, assess risk, and document decisions faster and more accurately, so humans focus on high-judgment work while the platform handles repeatable tasks at scale. What you'll do: Own the Compliance Agent Experience product area end-to-end, from vision and strategy through execution, covering AML/TMS, KYC, EDD, and Sanctions/Screening investigation surfaces. Drive a multi-year roadmap for AI-assisted, human-in-the-loop investigation workflows that measurably reduce cycle time, improve decision quality, and increase automation adoption. Lead build-vs-buy and vendor strategy for investigation enablement (OSINT, case enrichment, LLM tooling), including evaluations and RFPs in partnership with Compliance, Legal, Security, and Procurement. Partner with Engineering, Data Science/ML, Compliance Program owners, and CX Operations to deliver integrated tooling that reduces context-switching and improves end-to-end investigation throughput.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Compliance organization manages regulatory obligations across products, operations, and growth — spanning transaction monitoring, sanctions screening, regulatory change management, and exam readiness across 60+ global entities. This role sits directly inside the Office of the CTO, embedded as a founding engineer within Compliance. You'll identify high-value workflow opportunities, rapidly prototype solutions using Coinbase's existing AI platform, and drive measurable adoption of AI tooling across the Compliance org. You'll be the connective tissue between Compliance stakeholders and the engineering teams who maintain Coinbase's AI platform, acting as advocate, translator, and builder in one. What you'll do: Embed with Compliance leadership and frontline teams to surface the automation opportunities with the greatest business leverage — developing ground-level understanding of workflows like transaction monitoring, sanctions screening, regulatory change management, and exam preparation. Prototype quickly and pragmatically using Coinbase's existing AI platform as the default foundation before recommending net-new builds. Own the Compliance automation roadmap in partnership with the Chief Compliance Officer and Compliance leadership, translating complex regulatory workflows — case resolution, trade surveillance, risk assessment, policy management — into engin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Legal Ops Associate, OC Management on the Legal Operations team, you'll build and run the systems and processes that power Coinbase's outside counsel spend and management program. This team drives operational excellence across the Legal department by leveraging technology, automation, and AI-first workflows to manage vendors, budgets, and e-billing at scale. You'll partner closely with the Sr. Manager, Outside Counsel Spend & Strategy to optimize how Coinbase engages, evaluates, and pays outside counsel, directly impacting cost efficiency and program effectiveness. What you'll do: Build and enhance automated, AI-first processes for legal e-billing and outside counsel management, driving operational excellence across the program. Drive implementation of OC spend strategy, including reviewing and benchmarking law firm billing rates and fee structures against industry standards and peer companies. Own the monthly accruals process and legal vendor onboarding workflows, ensuring accuracy and timeliness in close partnership with FP&A. Administer and maintain the legal e-billing system (Brightflag), serving as the team's resource for system optimization and stakeholder training. Analyze OC spend data to produce reports, scorecards, and actionable insights that inform program improvements and leadership decisions. Partner cross-functionally with FP&A, Sourci