Operator Utility Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Staff Product Manager to own strategy across Ops Tech—the operational backbone of Flexport's freight forwarding business—and lead the build of an AI-powered freight operating system that automates the majority of work our operators do today. This is not a single-feature role, and it's not incremental tooling. You will define the vision for how multiple operational product surfaces work together across the shipment lifecycle—from exception handling to end-to-end task automation—then execute against that vision with a high degree of autonomy. This role sits at the intersection of product, operations, and business outcomes. The systems you build will directly move Flexport's cost structure, throughput, and service quality, so you'll be measured not by features shipped but by the operational and financial impact you realize. You'll also be reengineering how the business runs: designing the product often means redesigning the operating process itself, and persuading operations and commercial leaders to adopt a new operating model. Think of it as equal parts product management, process engineering, and internal consulting

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity You will be a key partner to our General Managers and North America leadership across the Sales and Operations organizations. This is a role with both a strategic and a tactical edge: you’ll drive forecasting, planning, closing the books, and own the day-to-day tasks that keep the business moving. You’ll also play a key role in our AI transformation, working cross-functionally, with our accounting and data analytics teams to design and automate workflows across the enterprise. If you want to work at the cross section of global trade, technology and modern finance you belong here. You Will: Partner with Sales & Operations Leadership: Serve as the strategic finance partner to GMs and NA leadership, monitoring trends, communicating performance, and empowering operators to manage their business with clarity and confidence. Drive Business Outcomes Cross-Functionally: Operate at the intersection of strategy and execution. Translate commercial and operational questions into analysis that drives decisions, and work across teams to unblock bottlenecks and prioritize opportunities by impact. Improve & Automate: Lead process improvements beyond y

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Senior Air Operations Associate based in Vietnam, you will manage complex airfreight operations while providing hands-on leadership to a small team. This role is designed for experienced operators ready to take the next step — driving execution excellence, mentoring teammates, and contributing to process improvements that will shape Flexport's growing operations in Vietnam. What You'll Do Coordinate end-to-end airfreight operations in alignment with company strategy, global policies, and customer requirements Serve as the first point of escalation for shipment exceptions, resolving issues with urgency and sound judgement Coach and mentor team members to ensure SOP compliance, productivity, and a culture of continuous improvement Maintain high data accuracy and timely milestone updates across Flexport systems to meet KPIs and SLAs Oversee billing accuracy and cost control, resolving invoice disputes promptly and effectively Monitor and review vendor and carrier performance, providing constructive feedback and actionable solutions Support strategic initiatives including carrier integrations, client onboarding, and system or process upgrades Build

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: The Operations Associate role, based in Melbourne, is a rare opportunity to be at the ground floor of Flexport Australia’s growth. As one of our earliest team members in the region, you will wear many hats and play a defining role in shaping our operations, culture, and client experience. This is a career-defining role with a clear path forward. You will develop a deep understanding of global logistics end-to-end, from operations and process design to client management and commercial strategy, working alongside country leadership, operations management, and sales teams. This breadth of exposure is intentional: we want to develop the next generation of logistics leaders. What You Will Do: The role is anchored in operations, with a strong bent towards process improvement and automation. Core tasks: Execute end-to-end shipments across all modes (FCL, LCL, Air, import and export), including bookings, documentation, and milestone tracking. Communicate directly with clients, carriers, trucking providers, CFS/warehouse operators and customs teams to keep shipments on time and on spec. Troubleshoot shipment exceptions proactively and esc

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: The Ocean Operations Associate role, based in Manila, is a rare opportunity to be at the ground floor of Flexport Philippines’ growth. As one of our earliest team members in the region, you will wear many hats and play a defining role in shaping our operations, culture, and client experience. This is a career-defining role with a clear path forward. You will develop a deep understanding of global logistics end-to-end, from operations and process design to client management and commercial strategy, working alongside country leadership, operations management, and sales teams. This breadth of exposure is intentional: we want to develop the next generation of logistics leaders. What You Will Do: The role is anchored in operations, with a strong bent towards process improvement and automation. Core tasks: Execute end-to-end shipments across all modes (FCL, LCL, import and export), including bookings, documentation, planning and milestone tracking. Communicate directly with clients, carriers, trucking providers, CFS/warehouse operators and customs teams to keep shipments on time and on spec. Troubleshoot shipment exceptions proactively

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet. Key Responsibilities: Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. Hire and develop a

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–8 years of relevant experience who can leverage open-source and custom tooling to orchestrate and maintain large-scale Kubernetes environments. You will play a "Captain" role—leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet. What You'll Do Architectural Leadership: Drive the design and implementation of internal tools, specifically focusing on Kubernetes Operators and Controllers to automate resource management. Platform Orchestration: Lead complex, large-scale infrastructure shifts. Operational Excellence: Take ownership of incident response, author comprehensive retrospectives, and implement systemic hardening to prevent recurrence using advanced overcommit strategies. This Role Requires Experience: 5–8 years in a DevOps, Site Reliability, or Infrastructure Engineering role. Kubernetes Mastery: Deep internals knowledge of Kubernetes and hands-on experience writing custom operators. Tooling Proficiency: Strong experience building production-grade tools and services, specifically for infrastructure automation. Operations-Heavy Mindset: A proven track record of Day 1/Day 2 operations for a large-scale Kubernetes fleet, handling high-severity incidents, and improving SLA compliance through auto

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with a proven track record of building and scaling resilient infrastructure. What you'll do Platform Orchestration: Work on a large-scale K8s infrastructure platform, ensuring high availability and performance. Automation: Drive the evolution of internal tooling to streamline platform delivery. This role requires Experience: Solid hands-on background in DevOps, Site Reliability, or Infrastructure Engineering. Kubernetes Mastery: Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience writing custom Kubernetes Operators. Golang Proficiency: Proficiency in Go, specifically for infrastructure automation and systems programming. Operations-Heavy Mindset: A proven track record of managing production environments and handling high-severity incidents. Cloud Infrastructure: Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and Day 1/Day 2 operations of K8s clusters. Tooling: Familiarity with Helm and GitOps workflows (e.g., ArgoCD or Flux). Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We cele

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ability to monitor and assist our vehicles remotely plays a key role in our business strategy. As a Software Engineer, Video Streaming you will work on our in-house Teleoperations platform. You will work with a diverse team of engineers to build the core communication system as well as the cloud platform to connect vehicles and operators. This position involves broad technical understanding in networking algorithms, bandwidth estimation, rate control, computer networking, and real-time communication systems. The team is expected to deliver reliable solutions and license to 3rd party teleoperation usages. About the Work Design and implement an efficient pipeline with state-of-the-art video streaming techniques to deliver high priority real-time data stream Build an offline streaming simulation/emulation framework that can help to iterate the video streaming algorithm and predict online performance Test systems in real-w

This is a temporary, full-time position with full benefits, with an expected end date of 12 months from hire. This position is based on site in Los Angeles, CA 90094. Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Role Our Fleet Management team is the core of Nuro’s vehicle operations and customer experience. We are the customer support specialists, autonomous vehicle technicians, and vehicle operators who test, maintain, and ensure the operational readiness of our fleet. The Associate Fleet Technician is a critical, entry-level technical role that provides the foundation for our vehicle operations. You will be instrumental in keeping our autonomous fleet on the road, learning the basics of maintaining sophisticated hardware and software systems. This role is perfect for a mechanically inclined individual who is eager to transition into the fast-paced world of robotics and autonomous vehicles. About the Work As an Associate Fleet Technician, you will: Vehicle Readiness & Maintenance: Execute daily and weekly preventive maintenance checks (PMs) and tasks to ensure maximum vehicle up-time. System Diagnostics & Troubleshooting: Perform initial triage and resolution of routine hardware and software issues , and hand off technical issues out of scope. This includes diagnosing basic faults using technical documentation and standardized tools, and providing clear, detailed notes on issues that require escalation for

This is a temporary, full-time position with full benefits, with an expected end date of 12 months from hire. This position is based on site in Santa Clara, CA 95054 or South San Francisco, CA 94080. Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Role Our Fleet Management team is the core of Nuro’s vehicle operations and customer experience. We are the customer support specialists, autonomous vehicle technicians, and vehicle operators who test, maintain, and ensure the operational readiness of our fleet. The Associate Fleet Technician is a critical, entry-level technical role that provides the foundation for our vehicle operations. You will be instrumental in keeping our autonomous fleet on the road, learning the basics of maintaining sophisticated hardware and software systems. This role is perfect for a mechanically inclined individual who is eager to transition into the fast-paced world of robotics and autonomous vehicles. About the Work As an Associate Fleet Technician, you will: Vehicle Readiness & Maintenance: Execute daily and weekly preventive maintenance checks (PMs) and tasks to ensure maximum vehicle up-time. System Diagnostics & Troubleshooting: Perform initial triage and resolution of routine hardware and software issues , and hand off technical issues out of scope. This includes diagnosing basic faults using technical documentation and standardized tools, and providing clear, detailed notes on i

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Engineering Manager, Safety Platform You will lead engineering pods within the Safety Platform organization, driving the technical vision and execution for the foundational systems that power every safety workflow at Roblox. You will own the core safety platform end-to-end: from the shared infrastructure and APIs that enable trust & safety capabilities across the company, to the tooling ecosystem that empowers internal operators to investigate, intervene, and resolve issues at scale. The scope also includes the Safety agentic platform — AI-powered systems that automate and augment safety workflows across detection, enforcement, and review pipelines. As the platform layer beneath every safety surface, your work will define how quickly and reliably Roblox can respond to emerging threats. This role requires a leader with a strong platform mindset who can balance technical rigor with broad organizational impact — working across User Safety, Trust & Safety Policy, Data Science, and Machine Learning to deliver scalable, extensible, and high-availability systems for one of the world's largest platforms. You Will: Lead and Develop: Recruit, hire, mentor, and inspire a diverse team of

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a visionary Principal Software Engineer to join our Compute organization and provide technical leadership for our Kubernetes infrastructure. You will drive the evolution of a platform that powers our global scale operations, transforming Kubernetes into a secure, reliable, and invisible foundation for our developers across our on-prem and public cloud fleet. Your mission is to balance cutting-edge innovation with rigorous platform stability, ensuring that internal and external customers have a seamless, high-performance experience at massive scale. You Will: Architectural Leadership: Serve as a technical lead for our Kubernetes ecosystem, setting the long-term architectural strategy for a platform that manages thousands of nodes and supports millions of concurrent requests. Customer Focus: Think deeply about how our internal customers consume and interact with compute, designing intuitive interfaces and tooling that simplify consumption of complex infrastructure services. Deep-Dive Engineering: Leverage deep expertise in Kubernetes internals, including custom controllers, operators, API server architecture, and etcd, to solve complex scaling bottlenecks and optimize our contr

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Machine Learning Engineer. About the job This position is needed to drive innovation and the development of cutting-edge products that serve developers, builders, and operators within Twilio’s Data & Observability Substrate organization. This is a hands-on, builder-focused engineering role that bridges Product, Design, and Engineering to develop, evaluate, and maintain scalable, low-latency, ML-based systems for real-time applications. You will lead rapid research-to-production cycles that translate business ideas into solutions for complex problems—such as streaming anomaly detection, recommendation systems, predictive modeling, and agentic AI frameworks—with the goal of delivering personalized customer experiences. You will collaborate closely with a cross-functional team of engineers, architects, product managers, UI/UX designers, and ML/data science partners to deliver robust, reliable solutions that power c

The Storage Layer Services team is currently re-architecting the MongoDB Cloud Storage Layer. This is a relatively new team in MongoDB that sits at the heart of the next generation MongoDB Cloud Storage Architecture, and the team is working to build performant multi-tenant distributed storage services both to enhance our existing MongoDB cloud storage architecture and to power more of our customers' use cases more efficiently. Engineering at MongoDB is globally distributed, with a mix of folks being fully remote, hybrid, or in-office. We have a small but growing team that calls Sydney home, and we are looking for a Staff Engineer to join the team working closely with other teams in Sydney and North America. Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to work on a collaborative team that applies great engineering fundamentals to deliver core features of a popular database, join us! Let’s change what’s possible for application developers, system architects, and database operators. We are looking to speak to candidates who are based in Sydney for our hybrid working model. You’re an ideal candidate if: You have 10+ years of experience in programming, debugging, and performance tuning highly concurrent and/or distributed systems. Especially if you have worked in a systems language (C, C++, Rust, etc) for a number of those years You have a track record as an effective technical leader. You love helping teams be successful at solving vaguely defined problems in iterative and measurable ways. You put the customer first, and don’t hesitate to cross team boundaries in search of the right solution You have a solid grasp of related systems fundamentals, such as cache management, log-based recovery, transactions or performance profiling You’re comfortable reasoning about highly concurrent, asynchronous services — backpressure, tail latency, and the failure modes of replicated state machines You’ve worked on large, highly availabl