Partner Success Manager Jobs

The Senior Customer Marketing Manager is responsible for developing scalable marketing programs that help customers realize greater value from Hootsuite throughout their lifecycle. Working closely with the Customer Office, and across other areas of the business, this role translates customer insights, lifecycle priorities and business opportunities into targeted campaigns, content and experiences that support adoption, retention, expansion and advocacy. Reporting to the Chief Marketing Officer, this is a senior role for a strategic, hands-on marketer who can build the customer marketing function while also delivering programs. The successful candidate will bring structure to how Hootsuite communicates with customers, create stronger connections between customer engagement and commercial outcomes, and ensure that customer marketing is more than an execution resource for other teams. Based out of Toronto or Vanocouver, you will report into the Chief Marketing Officer. WHA T YOU’LL DO Develop and execute an integrated customer marketing strategy that drives customer adoption, engagement, retention, expansion, and advocacy across the customer lifecycle. Synthesize complex customer insights, behavioral data, and business priorities into scalable marketing strategies, targeted marketing programs, customer journeys, and campaigns tailored to different customer segments, personas, and stages of maturity. Create and manage the customer marketing roadmap, aligning cross-functional initiatives across lifecycle campaigns, product launches, customer education, renewal initiatives, and expansion opportunities. Partner with Customer Success, the Customer Office, Product Marketing, and Account Management to deliver scalable programs that increase product adoption, strengthen customer engagement, and reinforce business value. Design and execute customer communications, educational content, webinars, and campaigns that improve onboarding, activation, re-engagement, renew

As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of DACH, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across Germany, Austria and Switzerland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Manufacturing, Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you’ll achieve Build a strong community of customers, partners, and employees across the DACH region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive re

As a key member of the EMEA Revenue Leadership Team reporting directly to the Head of UKI & NE, you will be the strategic leader responsible for shaping, executing, and driving all Enterprise go-to-market (GTM) activities across the United Kingdom and Ireland. You will lead a high-performing, successful regional sales team that is currently delivering strong results across our key industry verticals, including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role, you will leverage your deep enterprise expertise to cultivate, nurture, and develop this high-growth revenue organization while expanding Asana's market presence throughout the region. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays & Fridays depending on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Build a strong community of customers, partners, and employees across the UKI region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales and matrixed teams to establish and operationalize our playbook to fuel pipeline and customer growth. Hire, nurture, and develop top sales talent, intentionally building clear career paths and succession plans. Act as a senior executive represent

Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Bonus Points: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud servic

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Understanding of, and exposure to working with, the leading Global and regional SIs Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 40-50% of the time Bonus Points: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud servic

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have a significant amount of work ahead, which gives you the opportunity to do some of the most important work of your career. About the team The Capabilities team sits within the Global Partnerships organization and is a key part of Stripe’s success. We develop and execute high-impact product partnership initiatives and strategies with card network partners, including Visa, Mastercard, and American Express. Our work helps shape Stripe’s product strategy and deliver capabilities for Stripe users, including agentic commerce and stablecoin pilots. What you’ll do As a Partner Development Manager on the Capabilities team, you will define and execute high-impact product partnership strategies with Stripe’s card network partners. You will use deep payments expertise to identify opportunities, shape joint strategies and commercial models, and lead cross-functional execution for new capabilities that support Stripe’s long-term priorities. You will partner closely with Product, Engineering, Legal, Finance, Risk, Compliance, Treasury, and senior external stakeholders. You will develop partner requirements, define deal strategy, lead complex negotiations, and drive alignment across multiple teams and partners. Responsibilities Define and execute product partnership strategies and joint initiatives with Stripe’s most critical card network partners, including new offerings that benefit Stripe users. Identify, evaluate, and make the case for high-impact partnership opportunities, using industry expertise, partner context, and cross-functional input. Develop commercial models, partnership approaches, and distribution plans for new product capabilities and go-t

Individual Contributor JD: We are looking for an experienced Channel & Alliances sales professional to build and accelerate growth with our channel partners by identifying and recruiting new partners for long-term success as well as manage ongoing relationships with key strategic partners, including professional services partners and resellers. Our ultimate goal is developing alliances that drive both customer adoption and new revenue. This is a great opportunity for you to join a cloud software company and help blaze the path for our company's growth. What You’ll Do: Identify and recruit new strategic partners to drive revenue growth Enable and activate existing partners through training, enablement and joint selling Coordinate the technical and marketing aspects of integrated partnership launches Host quarterly business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 5+ years of experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing Willingness to travel 25-50% of the time Bonus points: Experience with systems management or monitoring Experience with partnerships supporting DevOps, particularly in a cloud environment Technical background/education Entrepreneurial mindset with a passion for taking initiatives from ideation to impact Passion for fast-paced, sometimes unpredictable growth culture and environment Experience in identifying market opportunities with a track record of initiatin

Individual Contributor JD: We are looking for a motivated Channel Partner professional to help grow and manage our partner ecosystem by identifying, onboarding, and enabling partners for long-term success. This role will focus on building strong relationships with resellers, managed service providers (MSPs), and regional partners to drive customer adoption and revenue growth. This is a great opportunity to join a fast-growing cloud software company, gain exposure to a high-impact ecosystem role, and contribute directly to Datadog’s growth across the region. At Datadog, we value our office culture — the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify, recruit, and onboard new channel partners to support regional growth Enable and support existing partners through training, account alignment, and co-selling activities Build and maintain strong day-to-day relationships with partners Collaborate with Datadog sales teams to identify and drive partner-influenced opportunities Coordinate partner activities including enablement sessions, pipeline reviews, and joint account planning Support marketing and demand generation activities with partners Track partner performance, pipeline contribution, and engagement metrics Help drive partner-sourced pipeline and revenue growth across the region Who You Are: 3+ years of experience in channel sales, partner management, or business development within a technology or SaaS company Experience working with resellers, MSPs, or regional channel partners Strong communication and relationship-building skills Ability to collaborate effectively with sales and cross-functional teams Organized and capable of managing multiple partner relationships simultaneously Comfortable learning technical concepts and positioning value to partners and customers Willingness to travel up to

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic Global SI partners to drive revenue growth Enable and activate existing GSI partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Partnerships team sits within the Global Partnerships organization and is a key component of our success. Our team is responsible for developing and managing relationships with the global and regional banks that enable the Stripe product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional product partnership initiatives across existing products and early-stage "up the stack" financial products. These partnerships have a significant impact on Stripe and are essential for us to offer products used by millions of our users. What you'll do We're looking for a Partner Development Manager to join the Financial Partnerships team. You'll be responsible for developing and executing the multi-year, global strategies for building our relationships across many of our most important banking partners. You'll focus on designing, scaling, and continuously improving mechanisms to deepen relationships with our partners, as well as highly impactful programs key to differentiating Stripe. As part of these efforts, you'll collaborate closely with cross-functional stakeholders (including Product, Engineering, Legal, Finance, Risk, etc.), and with the banking partners' executive teams. The successful candidate will have a demonstrated ability to manage and develop partners, think strategically and apply diagnostic thinking to business, product, and technical challenges, and earn trust with and inf

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe's success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard, and American Express, which are fundamental to the success of Stripe's product strategy and delivering new capabilities to Stripe users. What you'll do We're looking for a US or Canada-based candidate to join our team to lead one of Stripe's critical network partnerships. The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' leaders and senior executives. This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex "general manager" skills to shepherd a meaningful portion of Stripe's P&L. Responsibilities Manage one of Stripe's most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe'

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. You are the go-to market expert for driving revenue growth by leveraging our global presence and product offering. You coordinate internal teams to help our customers achieve success. We are looking for a born hunter, driven and energetic, who loves to grow the relationship with its partners. You have high energy, you are a stand-out individual, a go-getter with a can-do attitude who's not afraid to take charge and make things happen. In this role, you will contribute to reach Adyen goals and ambitions, in EMEA and globally, through the value of partnerships, orchestrating internal partnership resources to serve our business stakeholders and be the point of contact for everyone internally and externally. Your focus will be the SAP partnerships, today one of our fastest growing relationships. The EMEA Technology Partnership Team is responsible for the development and the success of the commercial relationship with Adyen’s most important partners in the Retail space. The members of the team are based in different offices of the company but they work closely together to increase the payment volume processed via partners and generate business opportunities for Adyen, they play a critical role in both expanding existing accounts and driving net new business. What you’ll do Be the catalyst of your assigned partners in EMEA and