People Analytics Analyst And Business Partner Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . You'll join the Customer Experience and Engagement product team as its founding design hire, owning end-to-end design across Coinbase's AI-first customer support platform. The team builds the Help Center, Chatbot, Voicebot, and the premium Concierge support experience embedded inside the Coinbase app, with a mission to automate 90%+ of customer interactions by EOY 2026 while delivering the highest-quality support experience in fintech. You'll define the design vision across this full product surface and shape how millions of customers get help, driving measurable impact on automation quality, customer satisfaction, and Concierge revenue. What you’ll do: Own end-to-end design vision and execution across the full CX product surface, spanning Help Center, Chatbot, Voicebot, and the in-app Concierge support experience. Drive MVP and future-state concepts across the AI-powered support ecosystem, including self-service flows, conversational interactions, escalation paths, and proactive outreach surfaces. Lead design for Concierge, Coinbase's premium support product, translating a $50M+ revenue goal into a high-touch, differentiated in-app experience. Partner with Product, Engineering, and CX Operations to ground design decisions in real support data, automation performance metrics, and customer satisfaction signals. Shape a reusable design system p

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Solutions Architect on the Sales, Trading and Prime team, you'll help scale our B2B products by bridging technical field engagement with hands-on software development. You'll work directly with customers, from startups to large institutions, as a trusted technical advisor while contributing to open source projects and extending Coinbase's core products to unlock strategic client opportunities. This role involves substantial coding, and candidates must be actively developing and delivering software in their current role. What you’ll do: Partner with customers as a trusted technical advisor, guiding them in building on Coinbase services and APIs and deepening relationships as they scale. Collaborate with sales teams to address prospect technical requirements and support deal closure. Architect distributed systems solutions for complex customer needs and build open source SDKs and reference implementations. Lead customer implementations end-to-end, delivering technical presentations, resolving roadblocks, and partnering with support teams to ensure success. Drive collaboration with product and engineering teams to extend core capabilities for strategic client opportunities. Required skills and experience: Degree in computer science and 3+ years of software engineering experience, including expert-level proficiency with REST and WebSocket APIs and production experie

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . EAA Integrations builds scalable automation that connects systems, streamlines business processes, and unifies data across the enterprise. We create integration assets and APIs that improve developer productivity and help teams integrate complex systems efficiently. As our Enterprise Integration team grows, we’re hiring a Workato Developer / Workato Architect with experience building and governing automation at scale. In this role, you will design Workato recipes, frameworks, and connectors while applying integration patterns and platform standards. You will partner with business units and engineering teams to translate requirements into reliable, scalable solutions and ensure integrations run smoothly in production. Reporting to the Manager of Engineering (Integrations), you will help drive automation strategy and strengthen Workato platform excellence across Coinbase. What you’ll do: Design, build, and maintain integrations across enterprise applications using Workato, custom connectors, and automation frameworks. Architect scalable automation solutions and solve complex integration challenges using patterns, governance, and best practices. Integrate Workato workflows with AI and LLM services to support decision-making, content generation, and data enrichment. Build frameworks for incorporating LLMs into business processes with secure and scalable usage. Partner wi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations. Our in-house bot, Ask IT, deflects the majority of company-wide IT requests before they reach a human. Beyond that, we automate ITSS's core day-to-day workflows — ticket triage, access reviews, onboarding and offboarding — which employees experience as self-service. You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER through platforms including n8n, Jira, Okta, Airflow, and Temporal. What You'll Do Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira Establish architecture standards and code review practices that raise the team's overall engineering bar Lead as technical DRI on the most complex, highest-impact automation projects, from discovery and design through production delivery Partner with Security, Corporate Engineering, and IAM to resolve technical blockers and represent the team in cross-functional architecture discussions Build shared frameworks and reusable components that reduce single points of failure across the platform Produce architecture documentation and decision records that enable the team to scale with minimal dependency

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Payments Platform is at the front door of Coinbase’s financial ecosystem. Our mission is to move old money into crypto and power financial access and payments for the crypto economy globally. As the bridge between the traditional financial world and the crypto economy, we build and operate the fiat on- and off-ramps and payment services that let Coinbase’s customer-facing products deliver reliable, seamless payment processing and connect customer fiat funds into crypto. We’re seeking a deep technical leader to define the engineering vision for Payments, shape architectural cohesion across our global payment rails and funds-flow systems, drive platform-level reliability and cost efficiency, and lead the next evolution of how fiat moves into and out of Coinbase. What you’ll be doing (ie. job duties): Define and drive the multi‑quarter technical strategy for Payments, spanning rails, orchestration, and transfers, to support new products, geos, and significant growth in payment volume. Architect and evolve the core Payments platform (rails integrations, routing, and funds-flow services) for high availability, low latency, and cost efficiency at global scale. Lead end‑to‑end design and rollout of large, cross‑team initiatives (e.g., new global rails, decomp/migrations, resiliency programs), breaking high ambiguity into clear milestones and measurable outcomes. Set and enf

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Financial Services & Loyalty (FSL) team is building the products that make Coinbase the best place to deposit, hold, and grow your money. As a Design Lead on the Financial Services & Loyalty team within the Consumer & Business group, you'll own design strategy and team leadership for the Loyalty pillar, including Coinbase One (CB1) membership, CB1 Card, and Advocacy. You'll drive the vision, quality bar, and execution for our most impactful consumer products! Lead design strategy and execution across Coinbase One membership, CB1 Card, and the broader Loyalty surface area, spanning multiple product and engineering pods Partner with senior Product and Engineering leads to shape roadmaps, drive alignment, and represent design in leadership forums Drive 0-to-1 strategic design work including membership evolution, retention mechanics, and rewards experiences Set and maintain a high quality bar across all Loyalty surfaces through structured review processes (design crits, DRRs, workbench sessions) Represent Loyalty design in exec-level reviews and cross-functional leadership syncs Required Skills and Experience: 8+ years of product design experience Proven track record leading design for subscription, loyalty, or membership products at scale (1M+ users) Experience partnering with senior product and engineering leaders to shape strategy, d

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase is looking for a Senior Manager, Security Audit to lead the Internal Audit team's global coverage of information security, cybersecurity, and infrastructure/application security. Reporting to the Global Head of Internal Audit, you'll own the security audit portfolio, spanning identity and access management, threat detection, incident response, cloud security, application security, and crypto-native controls (wallets, cold storage, key management), while managing a small team and carrying your own book of complex audits. What you'll do: Own and lead Coinbase's global security audit portfolio covering IAM, threat detection, incident response, security architecture, cryptography/key management, vulnerability management, application security, and crypto-native security (wallets, cold storage), third-party/outsourced security oversight Partner with Security Engineering, Detection & Response, and AppSec teams as the cybersecurity subject matter expert, providing independent audit perspective and advisory value while maintaining third-line objectivity. Manage and develop a team of security auditors while personally leading high-complexity, high-risk security engagements across multiple jurisdictions. Synthesize complex technical security findings into clear, risk-prioritized reports for executive leadership, the Audit Committee, and the Board. Drive proactive i

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Machine Learning Engineer, Identity Verification As a Staff Machine Learning Engineer on the Identity Verification team within the Platform group, you'll own the ML systems that determine whether a person, document, and capture session are legitimate. Every signup, account recovery, and high-risk action at Coinbase depends on these models. You'll lead the technical strategy for IDV ML end-to-end, from architecture through production enforcement, protecting the integrity of millions of accounts. What you'll do: Own the full IDV ML stack, including document authenticity models, 1:1 and 1:N face-match, liveness detection, presentation-attack detection, and deepfake/injection detection from feature pipeline through threshold tuning and production enforcement. Build identity-graph systems using GNNs that cluster accounts sharing biometric, device, and document signals to detect synthetic-identity rings and coordinated fraud at onboarding. Develop behavioral and device-intelligence models for capture-session anomaly detection, bot-vs-human classification, and device-fingerprint-based risk scoring at real-time latency. Drive vendor ML strategy by benchmarking external models against a Coinbase-owned evaluation set, designing dynamic routing logic across providers and geographies, and building the in-house evaluation layer that catches regressions before they reac

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Frontend Software Engineer - Coinbase Card Team As a Frontend Software Engineer on the Coinbase Card team within the Consumer Product Group , you'll build and ship the user-facing experiences behind Coinbase's card products, including the Coinbase One Card (credit) and the Coinbase Card (debit). This team is consolidating both products onto a unified card platform, and you'll join a small team with high ownership, greenfield feature work, and direct impact on how millions of customers discover, activate, and use their cards. What you’ll do: Own end-to-end frontend development for core card experiences, including transactions, rewards, onboarding, and account management across web and mobile Build new user-facing features - such as authorized card users, reward offers, real-time transaction status trackers Partner with product, design, and backend engineering to scope, prioritize, and ship projects that reduce CX contact rates and improve the customer experience Identify and resolve frontend performance bottlenecks across card UX journeys, driving measurable improvements in CUJ latency and availability SLOs Required skills and experience: 5+ years of software engineering experience with deep expertise in React and React Native Proven track record of shipping consumer-facing products end-to-end in a high-scale environment, with a focus on performance, reliability

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Sourcing Analyst, you'll join the Source to Pay (S2P) organization within the Finance team and lead strategic sourcing across Coinbase's third-party services portfolio, spanning categories like CX BPO, marketing, professional services, and corporate functions. You'll independently own a broad pipeline of high-impact sourcing engagements, drive complex negotiations, and partner cross-functionally to deliver savings, reduce risk, and improve how Coinbase manages third-party spend. What you'll do: Own end-to-end sourcing for complex services engagements across categories such as CX BPO, consulting, marketing, people/benefits, and compliance, from intake through RFx, evaluation, negotiation, and contract execution. Lead commercial negotiations on pricing, SLAs, renewals, termination rights, and key business terms, partnering with Legal, Security/TPRM, P2P, and business stakeholders to structure deals that reduce financial, legal, and operational risk. Drive category-level insights by analyzing spend patterns, supplier concentration, demand signals, and market dynamics to identify consolidation, standardization, and improved commercial outcomes. Build business cases and decision support materials that articulate trade-offs, risks, and recommended actions for stakeholders and leadership. Design and adopt AI-enabled and automation-driven workflows to offload adm

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Product Marketing Manager to own enterprise and B2B product marketing for Base , focused on financial markets. The Base Marketing team drives adoption of Base as the default chain for enterprises building onchain. You'll set the go-to-market strategy for institutional use cases, build the proof engine that turns enterprise wins into pipeline, and lead the launches that position Base as the infrastructure layer for onchain trading, lending, and tokenization. What you'll do: Own the enterprise GTM roadmap for Base financial markets, including positioning, messaging, segmentation, and launch strategy across institutional use cases (trading, lending, tokenization). Build a repeatable enterprise proof engine: written case studies, sales-enablement collateral, solution briefs, and flagship video content mapped to priority customer profiles. Lead cross-functional launches with Product, BD, CDP, DevRel, Comms, Legal, and Compliance, translating complex and regulated capabilities into clear narratives for business buyers. Drive competitive and market intelligence for enterprise crypto, bringing the voice of the enterprise customer into the product roadmap. Define and report the metrics that matter - pipeline influence, partner amplification, launch performance, and adoption - then optimize against them. Shape the working model for Base's enterprise marke

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As Senior Counsel, Product on the Product Legal team, you'll serve as the primary legal partner to product, engineering, and design teams building stablecoins, payments, and crypto infrastructure at Coinbase. This team provides full product life-cycle counseling across some of the most novel areas in fintech and crypto law. You'll shape how Coinbase navigates complex regulatory landscapes while shipping products that bring crypto into the financial mainstream, advising from ideation through launch and collaborating cross-functionally with Privacy, Regulatory, Compliance, and Finance. What you'll do: Own the legal advisory relationship for stablecoin, payments, and crypto infrastructure product teams, providing day-to-day legal, business, and strategic counsel throughout the product life cycle. Advise product managers and engineers on U.S. and international regulatory requirements, including money transmission laws, the GENIUS Act, NYDFS BitLicense, banking regulations, e-money issuance, securities regulation, and BSA compliance. Drive resolution of novel legal issues by identifying risks, partnering with specialized colleagues across Legal, and engaging outside counsel where needed. Partner cross-functionally with Compliance, Communications, Finance, Tax, Security, and Enterprise Risk Management to deliver cohesive legal guidance that enables product launches. Shape

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Automation team within Enterprise Applications & Architecture engineers seamless, intelligent customer experiences by maximizing automation across support surfaces. As Senior Product Manager for the Help Center, you’ll own Coinbase’s primary self-service channel—where most customers first seek support. You’ll drive Automation Rate and customer satisfaction by building AI-powered search, personalized article experiences, and self-service workflows that resolve issues before they reach an agent. What you’ll do Own the Help Center roadmap across search quality, article strategy, AI summaries, and self-service flows serving millions of global customers. Improve Automation Rate and CSAT by identifying high-impact opportunities to deflect contacts via better self-service, smarter surfacing, and proactive resolution. Build AI-integrated search and content experiences with ML/LLM partners to enhance relevance, summaries, and contextual Quick Actions. Partner with CX Ops, Content Design, Engineering, and Data Science to maintain accurate, high-coverage knowledge across geographies and languages. Define and track funnel metrics (Automation Rate, Search AtR, CSAT, escalation rate) and use data to drive prioritization. Collaborate with internal platform teams and 3P vendors to keep chat, voice, and agent-tool integrations seamless and current. Required Skills a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Access & Authorization As a Staff Software Engineer on the Access & Authorization team within the Platform group, you'll help shape the systems customers use to securely access Coinbase. This team builds and operates distributed services at the intersection of security, identity, developer infrastructure, and customer experience. You'll design foundational authentication and authorization capabilities that balance strong security with a simple experience, creating leverage across every Coinbase product and partner integration. What you'll do: Own end-to-end design, implementation, and operation of capabilities across authentication, OAuth, sessions, tokens, 2FA, account recovery, and edge authorization. Build secure, low-latency Go and gRPC services used across Coinbase's web, mobile, API, and partner experiences, with strong observability, failure testing, and measurable SLOs. Lead technical designs for complex initiatives such as signed authorization tokens, passkeys, biometric recovery, device-aware authentication, and mobile OAuth. Partner with product, security, fraud, and infrastructure teams to balance customer conversion, account protection, regulatory requirements, and engineering constraints. Simplify integration patterns and build self-service tooling that enables product teams to adopt access and authorization capabilitie

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Data Layer As a Senior Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches,