People Analytics And Operations Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Reporting to the Head of Finance APAC, the Senior Manager of FP&A will play a pivotal business partnering role and will provide financial direction to senior leadership for the region, while providing leadership on forecasting, business planning, management reporting, business analytics activities along with ad hoc projects when needed. A hands-on and thoughtful team player who can build and oversee the tools and processes to help us scale for the future. He/she will also bring a strong analytical toolset, and experience in managing the planning activities of a global matrix organization. This role also helps to build financial literacy among the APAC Leadership Team with transparency and accountability for driving profitability and opportunity, and ensure that finance is seen as a value-added business partner. You will: Be the business partner for a number of countries within APAC, to support key business decisions and evaluate progress as well as own a number of initiatives across the region such as OPEX and productivity measurement and tracking Manage and participate in the analysis and interpretation of operating results. Preparation of exe

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Finance & Strategy Manager on the Core FP&A team, you'll provide CFO-level financial partnership to critical support functions across Coinbase, including People, Legal, Compliance, Policy, and Finance. This team sits at the center of company-wide resource allocation, investment strategy, and long-term financial planning. You'll partner directly with multiple C-level executives and their leadership teams to shape how Coinbase deploys capital and scales its operations, while leading and developing a team of finance professionals. What you'll do: Own the financial health of multiple major functional areas, serving as the primary finance partner to 3+ C-level executives and their leadership teams on resource allocation, investment strategy, and long-term planning. Drive the vision for how Finance partners with the business by identifying and implementing new analytical frameworks, efficiency opportunities, and operational improvements. Lead and develop a team of finance professionals, setting clear performance expectations and building a culture of strategic thinking and continuous improvement. Partner cross-functionally with People, Legal, Compliance, Policy, and Finance leadership to align on budgets, forecasts, headcount planning, and strategic priorities. Shape company-wide investment decisions by building financial models, scenario analyse

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Developer Infrastructure - Test team exists for one reason: every Coinbase engineer should get fast, reliable test signals so the company can test and ship faster. As AI accelerates the pace of code generation, test infrastructure is becoming a critical path for how quickly Coinbase delivers value to customers. As a Staff Software Engineer on the Platform team, you'll set the technical direction for how Coinbase tests and ships software, owning the systems that turn testing into a speed advantage instead of a bottleneck. What you'll do: Define and own the technical strategy for test infrastructure across Coinbase engineering, with feedback speed as a core design constraint. Build and operate core test infrastructure services, including test orchestration, smart test selection, sharding, flaky-test detection, and test result analysis. Drive measurable improvements in test feedback speed and signal reliability so engineers can ship with confidence and without reruns. Own systems end to end, including architecture, observability, SLOs, and on-call operations. Partner with engineering teams across Coinbase to identify bottlenecks and turn them into platform improvements. Mentor engineers, raise technical standards, and shape how the organization approaches test infrastructure. Required Skills and Experience: 10+ years building and operating production so

Reports to: Senior Manager, Security Operations Center Location: Remote Australia Compensation Range: $110,000 to $140,000 AUD base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: You’re a hands-on SOC Analyst who thrives on detecting and responding to cybercrime. You’ll triage Active Hands-On Keyboard intrusions, track attackers through networks, and help remove them before they achieve their objectives. You’ll contextualise endpoint telemetry, analyse logs, leverage forensic artifacts, and understand malware to uncover the full scope of an intrusion. You give a $ht about protecting customers and improving how the team operates, taking ownership of investigations and acting on the information available. You bring Warrior Spirit to complex incidents, staying resilient and composed under pressure. You are Outcome-Obsessed, measuring your work by the threats contained, cu

Reports to: Manager, Security Operations Center Location: Remote Ireland Compensation Range: €70,000 to €90,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Huntress is looking for a Security Operations Center Analyst to add to our growing team. In this role, you will get to triage, investigate, respond, and remediate a variety of intrusions on a daily basis. You’ll be surrounded by passionate individuals who are mission-driven to help protect companies around the world from cyber-attacks and will have daily opportunities to progress your analyst skillset and accelerate your career growth. The Huntress Security Operations Center is an elite team of individuals who wake up every day to combat threat actors. You will have daily opportunities to progress your analysis skills while being at the forefront of what’s happening in the wild. If you’re looking to accelerate your caree

About the job The database market is massive (the IDC estimates it to be $153B+ by 2027!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our Sales organization go faster and grow faster. This function acts as business partners to our Senior Sales Leaders. You have an opportunity to embed yourself as the “COO” of the Enterprise business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new sales roles, optimizing for obstacles in the sales process, and analyzing sales data to come up with meaningful business insights. We are seeking a Senior Sales Strategy & Planning Analyst to run our AMER (South) region. This role will be directly responsible in ensuring our future organization becomes more productive, scalable, and AI-enabled—by defining high-impact use cases, driving cross-functional programs, and ensuring successful adoption of new capabilities. The Opportunity As an Senior Strategy and Planning Analyst, you will: Help drive the analytical rhythm of our business including quarterly business reviews, organizational deep dives Organize and execute on the strategy of our GTM team - building the next wave of MongoDB customers Partner with Senior Sales leadership to drive market + segment specific analyses to uncover insight and provide recommendations Conceptualize and pilot new programs to test the effectiveness of various sales roles / compensation plans Participate in quarterly and annual business planning for the Sales teams The Ideal Candidate Education: Bachelor’s Degree with a quantitative fo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer Overview The Multimedia Services team is looking for a Senior Enterprise Operations Engineer to join the team in Pune, India. The role is focused on lifecycle refresh, transformational initiatives, events support, and service delivery as well as supporting the global team as needed. The ideal candidate is highly motivated, analytical, outcomes oriented, and is a good communicator. With the increased focus on flexible workplace of the future, you will be a key contributor to a dynamic Employee Digital Experience team to enable, connect, and empower your colleagues globally. Role Working with the Regional Operations Manager: • Participate in the planning and implementation of strategic refresh projects within the region o Collaborate with local stakeholders (e.g. end users, Real Estate Services, Network Engineering, and vendors) to simplify and modernize audio visual experiences o Facilitate final acceptance of solutions and projects to the Multimedia Services Operations Team leveraging the standard processes and documentation • Be the product owner for an audio-visual technology (e.g. video conferencing, wireless content sharing, room schedulers, or electronic bulletin boards/digital signage) • Lead resolution and problem management for video

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Internal Control Apprentice (Operations) to help keep Qonto's operational processes accurate, compliant, and audit-ready as we scale across Europe. You'll run real, autonomous controls each month, analyzing processes, writing sharp recommendations, and working with different teams under the guidance of Ismaël Tchala, our Lead Internal Control. Ismaël and his team of 6 internal controllers focus on maintaining the operational mastery and efficiency of Qonto's Operations department, ensuring accurate reporting, and strengthening compliance with laws and internal policies. ➡️ What you'll do Run multiple controls per month on operational processes: You'll own each control end-to-end, from analysis to final report, with a strong focus on France across a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Business Operations Senior Associate on the Business Operations & Strategy team within the Institutional group, you'll partner directly with senior leadership on Coinbase's highest-priority strategic and operational challenges. You'll work primarily with Institutional product and sales leaders, structuring complex problems, building quantitative business cases, and translating data into executive-level recommendations that shape product and segment strategy. What you'll do: Structure complex, ambiguous strategic problems for Coinbase's leadership team and develop actionable recommendations backed by data and quantitative modeling. Build business cases and financial models that identify new opportunities and directly inform Institutional product and go-to-market strategy. Develop and maintain a deep understanding of competitive positioning, peer benchmarks, and the evolving crypto landscape to sharpen strategic recommendations. Design and implement experiments to validate hypotheses, measure impact, and drive measurable changes across Institutional products. Own problems end-to-end, from initial framing through analysis, recommendation, and implementation, not just the slide deck. Strengthen team capabilities by improving existing processes, frameworks, and operational tooling. Required Skills and Experience: 5+ years of experience in management consulting, i

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ As our Strategic Operations Project Manager & Analyst, you will own the execution of Qonto's most complex cross-functional initiatives — and bring the analytical rigour that makes each project land with evidence, not assumptions. You'll take projects from ambiguous brief to clean BAU handover while building the performance frameworks that help our operations factories plan, steer, and improve. This is a hybrid role: ~70% project leadership, ~30% analytical work. The two are inseparable — you use data to structure, challenge, and measure your own projects, and you contribute to shared performance cycles across the factories. You'll report to Marie Piquemil, our Head of Operations Enablement. ➡️ What you'll do Project leadership (primary) Lead cross-factory ope

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala

Job Details: Job Description: The world is transforming - and so is Intel. Intel is a company of bold and curious inventors and problem solvers who create some of the most astounding technology advancements and experiences in the world. With a legacy of relentless innovation and a commitment to bring smart, connected devices to every person on Earth, our diverse and brilliant teams are continually searching for tomorrow's technology and revel in the challenge that changing the world for the better brings. We work every single day to design and manufacture silicon products that empower people's digital lives. Come join us and do something wonderful. Join us as a Manufacturing Failure Analysis Engineer, where you'll play a pivotal role in ensuring the quality and reliability of Intel's next-generation silicon, product, package, platforms, and board process technologies. You will identify failures, conduct root cause analyses, and develop innovative methodologies to enhance performance and yield. By leveraging your expertise, you'll contribute to driving manufacturing innovation and supporting the delivery of world-class products. The ideal candidate brings hands-on experience in probing, strong understanding of device behavior, and the ability to independently execute complex debug workflows. Business group You will be part of Intel's manufacturing organization, a cornerstone of our operations that focuses on advancing semiconductor process technologies and ensuring product excellence. This team is dedicated to delivering high-quality solutions that support Intel's broader mission to create groundbreaking technologies that power the future. Key Responsibilities: • Operate general failure analysis tools in the labs, such as TEM, SEM, optical scopes. • Perform electrical probing an

Head of Enterprise GTM Strategy & Operations Reports to VP, Enterprise Sales · SF or NY Reporting to the VP of Enterprise Sales, this role owns both halves of Scale AI’s enterprise revenue engine: the strategy that determines where we play and how we win, and the operating system - people, process, and systems - that makes that strategy executable, measurable, and repeatable. On the strategy side, you set the analytical foundation for enterprise growth: segment and account prioritization, coverage and territory design, pricing and packaging inputs, and the diagnostic work that explains why the funnel behaves the way it does. On the operations side, you own the RevOps stack, forecasting, compensation design, sales enablement, and the operating cadences that convert strategy into predictable quarterly execution. The ideal candidate is equally comfortable building a segmentation model from a blank page and running a Monday morning pipeline review. You will lead an established team, with the Head of Sales Enablement and the RevOps Manager as direct reports. Your first job is to raise the ceiling on what that team delivers: sharper analysis, tighter operating rhythm, and enablement that measurably shortens ramp and lifts win rates. This is a senior, highly visible role partnering with Enterprise Sales leadership, Finance, Marketing, Product, and Solutions Engineering, with regular exposure to the executive team and board materials. STRATEGY Define which segments, industries, and accounts Scale prioritizes, and build the analytical case behind those choices Build and maintain the market sizing, segmentation, and account-tiering models that drive coverage decisions and investment trade-offs Lead hypothesis-driven analyses of the enterprise funnel - win/loss patterns, conversion drivers, deal economics, coverage gaps - and translate findings into specific changes to how we sell Partner with Finance and Product on pricing, packaging, and deal-structure strateg