People Operations Team Lead Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Office of Transformation Process Redesign Overview The Transformation Team leads strategic change initiatives to reimagine how Mastercard works and scales, simplifies, and accelerates business outcomes. The team partners across leadership, product, technology, and operations to design and implement new organizational models, embed AI across key workflows, drive enterprise-wide transformation programs, improve operating effectiveness, and ensure successful adoption of change. By combining strategy, AI engineering, organizational design, change management, and program execution, the team helps align people, processes, and priorities to support long-term growth and business performance. The Process Redesign Lead is accountable for defining the operating model and process architecture: leading process discovery, mapping current-state journeys, and architecting redesigned processes through to implementation handoff. The Director-level Process Redesign Lead brings deep process expertise, AI fluency, and structural-frame thinking to the most ambiguous, cross-functional problem spaces, translating strategic intent into clean, scalable operating designs. The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset, with a track record of modernizing legacy

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Responsibilities:​ Global Compliance and Strategic Management:​ Develop, lead, and oversee the company’s global legal compliance strategies and framework to ensure all operations across regions fully comply with local laws, regulations, and international standards. Legal System Development and Contract Management:​ Establish, refine, and optimize the company’s global contract management system and standardized legal documents; lead or review major, complex commercial contracts, agreements, and investment-related legal documents; build a comprehensive global legal risk prevention and management system. Dispute Resolution and Business Support:​ Represent the company in handling significant and complex litigation, arbitration, and other legal disputes; provide on-site legal leadership and support in key business negotiations, M&A, financing, and other strategic matters to safeguard the company’s core interests. Legal Advisory and Risk Control:​ Provide authoritative and forward-looking legal advice and solutions to senior management and various business departments; identify, assess, and alert legal and compliance risks in global business operations. Team Leadership and External Resource Management:​ Lead and manage the global legal team (including legal professionals in Singapore and overseas locations); efficiently manage and coordinate external lawyers and legal advisors to ensure quality and cost-effectiveness in h

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Position: Chief Accountant 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Job Summary: We are seeking an experienced and hands‑on Chief Accountant to lead the regional accounting and statutory compliance function for our multinational operations across Asia. Based in Singapore, this role manages end‑to‑end accounting, shared service governance, statutory reporting, tax compliance, and financial governance across multiple jurisdictions. The Chief Accountant will also support regional consolidation activities, audit management, Board meeting preparations, and cross‑border coordination with corporate and functional leaders. Key Responsibilities: Financial Accounting & Reporting Lead and manage the full spectrum of financial accounting activities, ensuring the accuracy, integrity, and timeliness of financial statements. Oversee month-end, quarter-end, and year-end closing processes, including reconciliations, journal entries, accruals, and analytical reviews. Maintain compliance with relevant accounting standards (e.g., IFRS, local GAAP). Review and approve financial entries prepared by the team and shared service center. Ensure robust accounting governance and consistency across countries. Team Leadership & Shared Services Management Manage and mentor a team of accountants, providing coaching, guidance, and performance

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Relocate Near Tai Seng MRT in August 2026 Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Requirements Bachelor’s degree or higher, preferably in Marketing, Advertising, Statistics, or a related discipline. Minimum 5 years of hands‑on experience in advertising operations; experience in 3C, e‑commerce, internet products, or cross‑border advertising is a strong advantage. Proficiency in managing at least two major advertising platforms, with strong data analysis skills and familiarity with Excel/Google Sheets and analytics tools. Strong strategic thinking and results‑oriented mindset, with the ability to manage multiple campaigns and projects in a fast‑paced environment. Excellent communication and collaboration skills. Experience in team leadership or agency management is an advantage. Key Responsibilities Develop and execute annual advertising strategies, manage monthly advertising budgets, and ensure ROI and performance targets are consistently achieved. Oversee day‑to‑day operations across major advertising platforms (including Meta Ads, Google Ads, TikTok Ads, and Ocean Engine), covering campaign setup, optimization, A/B testing, and performance monitoring. Conduct in‑depth analysis of campaign performance and key metrics; prepare regular performance reports and recommend optimization initiatives to reduce CPA and improve conversion rates. Collaborate closel

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Customer Success Role Summary The Director of Customer Success is responsible for the health, retention, growth, and overall success of a portfolio of strategic customer relationships. This leader oversees a team of Customer Success Managers and serves as the operational and commercial leader for their segment, ensuring customers realize measurable value while protecting and expanding revenue. The Director partners closely with Sales, Product, TAMs, Specialist Business Leaders, Operations, and Support to drive customer outcomes, manage risk, and identify growth opportunities. Key Responsibilities Customer Retention and Growth Own renewal, retention, and expansion performance across assigned accounts. Ensure customers achieve measurable business outcomes and realize value from Mastercard solutions. Identify churn risks early and lead mitigation strategies. Partner with Sales to drive expansion opportunities and support commercial negotiations. Maintain accurate forecasts for renewals, risks, and growth opportunities. Strategic Customer Leadership Oversee a portfolio of high-value customer relationships through direct engagement and team leadership. Act as an executive sponsor for strategic accounts. Guide Executive Business Reviews and customer success planning

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Team Leadership and Management: Supervise, mentor, and train a team of Accounts Payable Specialists. Delegate tasks effectively and monitor team performance against established goals and KPIs. Conduct regular performance reviews and provide constructive feedback to team members. Foster a positive and collaborative team environment. Address and resolve employee issues and concerns promptly and effectively. Ensure adequate staffing levels and manage team schedules. P2P Process Oversight: Oversee the entire Procure-to-Pay (P2P) process, from purchase requisition to payment disbursement. Ensure accurate and timely processing of invoices, purchase orders, and payment requests. Identify and implement process improvements to enhance efficiency and accuracy within the P2P cycle. Monitor and resolve discrepancies related to invoices, purchase orders, and payments. Maintain strong relationships with internal stakeholders (e.g., Purchasing, Receiving, Finance) to ensure smooth P2P operations. Compliance and Controls: Ensure compliance with company policies, accounting standards, and regulat

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Performance Marketing Specialist (Google & Video Focus) 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Requirements Education: Bachelor's degree or higher, preferably in Marketing, Advertising, Statistics, or a related discipline. Experience: Minimum 5 years of hands‑on experience in advertising operations, with a heavy, specialized focus on Google ecosystem advertising (Search, Performance Max, and YouTube) . Experience in 3C, e‑commerce, internet products, or cross‑border advertising is a strong advantage. Platform Proficiency: Core Expertise: Deep, hands-on mastery of Google Ads —specifically advanced Search campaign architectures, Performance Max (PMax) asset group optimization, and YouTube video ad funnels. Secondary Platforms: Familiarity with TikTok Ads, Ocean Engine, and a minor/supporting working knowledge of Meta Ads. Analytical Skills: Strong data analysis skills with advanced familiarity with Excel/Google Sheets, attribution tracking, and analytics tools to evaluate multi-channel performance. Mindset & Execution: Strong strategic thinking and results‑oriented mindset, with the ability to manage multiple complex campaigns and projects in a fast‑paced environment. Collaboration: Excellent communication and collaboration skills. Experience in team leadership or agency management is an advantage. Key Responsi

Job Requisition ID # 26WD101203 Position Overview We are looking for an experienced, people-focused leader to join Autodesk’s Digital Support Team. As an Associate Manager, Customer Support, you will lead and develop a team focused on delivering exceptional customer support experiences. You will create a culture of accountability, empathy, collaboration, continuous learning, and feedback while empowering your team to perform at its best. You will coach employees, guide the team through complex product and process challenges, and partner across Autodesk to improve the customer and employee experience. You will also help shape team strategy, identify opportunities for operational improvement, and lead initiatives that move the business forward. In this role, you will continue building your expertise in construction technology while leading a team helping transform the construction industry. Work Location This is a hybrid role based in Denver, CO. Responsibilities Lead, coach, and develop a team of Customer Support Associates, setting clear expectations and creating an environment of accountability, engagement, and growth Own team performance by setting clear expectations, monitoring results, recognizing strong performance, and addressing performance gaps through timely coaching, feedback, and performance management Hire and onboard new Customer Support Associates and support their ongoing growth through career conversations, development planning, coaching, and meaningful learning opportunities Manage day-to-day team operations, including workload, coverage, pr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Micron is seeking a highly motivated Equipment Maintenance Technician to monitor, sustain, and improve equipment in their assigned area. This position requires collaboration with Shift Operations team members, area equipment engineers, and tool vendors to ensure efficient tool performance and maintenance in a dynamic, brand-new technology and manufacturing environment. Equipment Maintenance Technicians support fabrication processing at the forefront of innovation for the world’s leading memory and storage solution provider, Micron Technology. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities: Ability to collaborate with team members and communicate and address preventative maintenance needs for manufacturing equipment performance, while proactively identifying and resolving safety concerns. Identify performance gaps and implement strategic improvements, while documenting hardware and process deviations to help prevent recurring problems in tool functionality. Assist in maintaining the cleanliness and orderliness of the cleanroom area by adhering to housekeeping protocols, ensuring that every item is properly stored and organized. Participate in teams focused on enhancing equipment availability and implementing improvement initiatives. Attend Micron and/or vendor training to improve understanding of various semiconductor tools. </l

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building the next generation of intelligent agents powered by AI. We're seeking a Senior AI Agentic Engineer to lead this transformation across the enterprise. This is a strategic role for someone who can bridge the gap between AI technology and business value, designing and deploying AI-powered workflows that deliver measurable outcomes. You'll work across IT, people operations, marketing, sales, finance, legal, and procurement to architect AI-first solutions that solve complex business problems. Responsibilities: Architect and implement AI agents and intelligent workflows that transforms complex, multi-step business processes and deliver quantifiable business outcomes Partner with business leaders and stakeholders across multiple departments to identify high-impact AI opportunities that align with organizational objectives Elicit requirements from diverse stakeholders and translate complex business problems into technical solutions Build compelling business cases that clearly articulate ROI, implementation costs, benefits, timelines, and strategic alignment Evaluate, recommend, and implement AI solutions that best fit organizational needs and use cases Design solutions with an AI-first approach, ensuring optimal value delivery and user experience Monitor and measure the performance of AI workflows, using data-driven insights to demonstrate value and drive continuous improvement Design and deliver training programs, workshops, office hours, and enablement materials that help teams understand and adopt agentic solution Create frameworks, best practices, templates, and reusable patterns that accelerate AI adoption and ensure consistent quality Build a community of practice around AI and intelligent agents, empowering others to identify opportunities and contribute to the agentic roadmap Act as

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Wirecutter strives to be the most trusted product recommendation service on the internet. We obsessively test and report on thousands of items each year to recommend the best of everything. Our goal is to save you time and eliminate the stress of shopping, whether you’re looking for everyday gear or gifts for loved ones. We work with total editorial independence. That means nothing appears on the site as a recommendation unless our writers and editors have deemed it the best through our rigorous reporting and testing. Wirecutter was founded in September 2011 and acquired by The New York Times Company in October 2016. Wirecutter is mission-driven and reader-supported; learn more about us here. About the Role Wirecutter is looking for a strategic and operationally oriented partnerships leader who is passionate about driving performance-based results that provide the best buying experience on Wirecutter Picks. The Director, Commerce Partnerships reports directly to the Executive Director, Commerce and is the team leader responsible for business development, partnerships and affiliate operations. You will emphasize building career development plans through active mentorship of the team, and working across the organization to achieve our goals and priorities. This role is open to remote hiring. This is a temporary role running from September 2026 - May 2027. Responsibilities: Oversee the strategic development of Wirecutter’s affiliate reven

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff IT Technical Program Manager on the IT Operations team, you'll own and drive eDiscovery and information governance programs across Coinbase. Embedded with cross-functional leadership, you'll serve as the connective tissue between domain experts and engineering teams, identifying automation opportunities, prototyping solutions with AI and workflow tooling, and driving adoption across the organization. You'll lead the technical strategy behind defensible eDiscovery processes and entity-specific retention capabilities, ensuring Coinbase meets its regulatory obligations at scale. What you’ll do: Own the end-to-end strategy and execution for eDiscovery and information governance solutions spanning multiple business functions and enterprise platforms. Partner with engineering teams to deliver technology programs that transform eDiscovery capabilities from hold through collection, review, and production (EDRM). Drive the translation of regulatory and compliance requirements into actionable system configurations, policies, and controls across platforms such as Slack and Google Workspace. Lead program timelines, dependencies, and risk escalations while maintaining audit-ready documentation including regulatory control matrices, playbooks, and SLAs. Build and validate comprehensive test plans for eDiscovery controls and information governance tooling to ensure defen

Sr. Security Engineer, Corporate Security At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing rapidly, and we are looking for Security Engineers to help us scale. Come be part of a new team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they're going and expect us to keep that data safe. Lyft's security team leads efforts across the company to ensure our systems are secure and worthy of our users' trust. The security team designs and builds Lyft's security architecture, consult with other teams as they build and launch new products and features, proactively plans for the unexpected, and responds to incidents that occur. Our work affects the entire company and takes place at all levels of the stack, from infrastructure to web application security, as well as mobile apps, IT, and autonomous vehicles. We try to approach security from a software engineering standpoint. We believe in scaling security through automation and tooling and we ship frequently. Check out our blog posts at https://eng.lyft.com/tagged/security to learn more about some of the things we’ve built. We're looking for an engineer to own the security of the systems Lyft employees rely on every day: identity, endpoints, and the data that moves between them. Corporate Security sits where security meets IT, so the work spans detection engineering, platform operations, and the automation that ties them together. We'd rather write code than file tickets, and we measure ourselves on control coverage and time-to-remediate. If you want real ownership over how security works at company scale, this is that role. Responsibiliti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. The AI Studio is the team responsible for designing, building, and operationalizing internal software platforms across every functional department of the company, including People Operations, Customer Support, Sales, Marketing, Finance, Recruiting, and Executive Operations. We treat each internal department as its own product surface, and in truth as its own startup, with its own customers, its own metrics, and its own reasons for existing. We ship custom software, built on Replit’s own platform, to solve operational problems that off-the-shelf SaaS tools cannot serve well at our scale and pace of growth. Position Summary The Member of Technical Staff (AI Builder) is a full-time builder role with substantial autonomy. You will design, architect, and ship AI-powered internal platforms that run the operations of the company across many departments at once. This is not a role for someone who wants a narrow, well-defined lane. It is a role for someone who wants to walk into an ambiguous business problem, understand it well enough to argue about it with the department lead, and then ship the software that fixes it. We are looking for people who genuinely understand the mechanics of a business: how revenue is actually made, why recruiting velocity matters, what makes support scale or break, how finance closes a month, and why each department is critical to whether the company wins or loses. You do not need to have run every function, but you need to respect why each one exists and be able to reason about it like an operator, not just an engineer. Because we treat each department as its own startup, we strongly favor people who have either run their own business or worked on a fast-scaling startup. You know what it feels like

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are: You are a customer-focused problem solver who thrives in a fast-paced environment. As the first hire in this function, you are a hands-on practitioner who takes pride in getting things right from day one. You are passionate about the Justworks product and possess the technical curiosity to leverage AI and automation to scale our support as we grow. You are comfortable being "in the weeds" with complex inquiries and enjoy the process of documenting insights to define our standard of excellence for international support. What You’ll Do: Own the front-line experience for Admins and EOR employees across phone, email, and chat, providing expert guidance on international payroll, benefits, and platform navigation. Partner with International Consultants to navigate complex compliance and HR issues, ensuring customers receive holistic, accurate, and high-touch support. Serve as the product expert for the Justworks international offering, guiding customers through the platform and ensuring they maximize its value. Collaborate cross-functionally with Product, Operations, and Legal to streamline workflows and bridge the gap between custome