People Operations Team Lead Jobs

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a thoughtful and performance-driven coach who is passionate about helping teams grow through structured feedback, skill development, and continuous improvement. You have a strong ability to identify patterns in customer interactions, translate insights into practical coaching strategies, and partner with leaders to elevate the overall customer experience. You bring both analytical thinking and strong interpersonal skills to your work. You are comfortable working with data, quality insights, and customer feedback to identify opportunities for improvement. At the same time, you are energized by coaching individuals and teams, helping them build confidence, refine their approach, and consistently deliver exceptional customer experiences. You enjoy building programs that scale. Whether developing coaching frameworks, facilitating skill workshops, or partnering with managers to close performance gaps, you are motivated by seeing measurable improvements in both employee performance and customer satisfaction. You thrive in collaborative environments and work closely with Quality Assurance, Customer Insights, and CSO leadership t

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On The Partnerships team builds the integrations, partner experiences, and platform foundations that enable the Justworks ecosystem to flourish beyond Justworks’ core capabilities. We drive growth and retention for our core customer segment while making it easier for customers to unlock more value from Justworks. Our team owns the public API through which customer data flows into and out of our platform. We work closely with teams across the business to ensure that the API and MCP experience is as rich and reliable as our UI-driven experience. Engineers on this team collaborate closely with external partners to deliver seamless integration experiences. We are looking for engineers who enjoy working across platform infrastructure, product integrations,

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You’re a thoughtful, curious designer who thrives at the intersection of clarity and complexity—someone who sees change as a design opportunity. You’re seasoned enough to know the right way to do things, but you’re excited by the possibilities presented by AI to reimagine software from the ground up. You’re deeply collaborative—you value feedback, continuous learning, and clear communication. You bring humility to your work, care to your craft, and a genuine desire to help small businesses succeed with confidence—especially in moments of transition or uncertainty. Above all, you believe in building with care and intention. You sweat the details not for perfection’s sake, but to ensure your work contributes to a product that just works. About the Role At Justworks, Product Designers play a pivotal role in shaping how small businesses interact with our platform—ensuring that every touchpoint feels intuitive, human, and built with care. As a member of the Experience Design team, you'll help create cohesive, accessible, and empowering product experiences that make complex tasks feel simple. Whether you're designing workflows that hel

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Support Advocates as they expertly handle a high volume of customer inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve. We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team’s engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members. Your Success Profile What You Will Work On Lead a team of Customer Support Advocates who assist our customers with inbound support inquiries across multiple channels Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like Own and publish key

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Software Engineer, Frontend Department Engineering Who You Are You’ve been building web applications for a while now and are comfortable ramping up on an existing product quickly. You’ve mastered at least one frontend framework, and know how to build highly reliable, modular systems that many people can collaborate on at the same time without stepping on each other’s toes. You have a strong sense for good design, and won’t stop until the user experience is just right. As a Software Engineer, you will be a part of our Frontend Engineering team, focusing on delivering products and capabilities that power Justworks products. You will leverage your experience working with customer-facing applications and design with performance and security in mind. You will be working primarily in JavaScript/TypeScript and prior experience is preferred.. Your Success Profile What You Will Work On You’ll be a part of a team developing frontend web apps for both internal and public use. Gather requirements Partner with your team lead to produce clean, effective, on-brand user experiences Implement designs with a high level of fidelity Rese

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in the SF/Bay Area, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers. Your Success Profile What You Will Work On Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas Establish a presence in your territory; research the ins and outs of your territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting Gain a sound understanding of our value proposition and effectively c

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Justworks is looking for an experienced, hands-on Senior Security Engineer specializing in AI who will drive and execute the company’s AI strategy and Digital Security’s objectives. Our ideal candidate has extensive experience building and enhancing security solutions of AI systems that defends against unique AI threats. You have hands-on experience evaluating the security of software systems containing AI features and have designed guardrails to protect our data against AI specific threats. You also have a deep understanding of the fundamentals of computing and development/coding with Ruby on Rails, JavaScript and/or other languages. An ideal candidate should also have experience in *Nix environment and the use of common cybersecurity tools. Your Success Profile What You Will Work On Research AI treads, AI threat landscape, AI vulnerabilities and remediations and AI security control advancement. Evaluate and assess AI tools and play a critical role in AI system management and governance Evaluate existing AI security controls and identify opportunities to enhance the security posture and software designs Collaborate with ot

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You pride yourself on analytical prowess and numeric fluency. You’re confident in your ability to own financial decisions informed by your data-gathering skills. You’re eager to immerse yourself in the nitty gritty details of a rapidly growing organization. As a Financial Analyst, you will provide support to our Corporate Finance functions. This position will focus on maintaining our financial model, budget, and cash forecast while consolidating financial information and serving as a cross-department resource. You will also participate in various ad hoc projects including, but not limited to, Justworks’ strategic growth initiatives and capital considerations. Your Success Profile What You Will Work On Maintain the strategic financial plan (including cash flow forecasts) and business model Create analyses, commentary and presentation materials for Board and leadership meetings Assist with initiatives to analyze, support, and present the underlying economics of sales & marketing initiatives Support capital raises and other processes impacting the Company’s balance sheet and capitalization Assist in management reporting, includi

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Technology, Data & Analytics Team Who You Are You're an experienced data scientist who gets excited about understanding how customers interact with a product – and using that understanding to help teams make smarter decisions. You're a trusted data storyteller: you can write a tight SQL query, design a rigorous experiment, and then turn those findings into a narrative that moves a roadmap. You believe that the best data science work accelerates learning, improves decision making, and ultimately drives measurable impact for customers and the business. Justworks is looking for a Senior Data Scientist to join our Product Analytics group within the Data & Analytics team. You'll partner across Product, Engineering, Design, Finance, Marketing, and Revenue to define success metrics, run experiments, size opportunities, and build a data-informed approach to how we grow and improve our product. Your Success Profile What You Will Work On Lead end-to-end analytics projects, from defining metrics to analyzing data and delivering insights Partner with product leaders to define and measure goal metrics Design and analyze A/B tests, quas