Performance Modeling Engineer 2 Jobs

MongoDB is seeking a Business Operations & Strategy Senior Analyst to join a small, high-impact team working on some of the company’s most important strategic and financial priorities. You will work directly with senior leaders across finance, product, and analytics, including regular exposure to C-suite on high-stakes questions that shape how MongoDB scales. The scope spans strategic planning, business case development for new products, and partnerships with AWS, Google Cloud, etc.. This role is ideal for someone with strong analytical horsepower, structured thinking, and executive presence who wants meaningful ownership and direct visibility into major business decisions. This role is a hybrid / in-office role, with approximately two to three days per week in our New York City Office. Responsibilities Own high-priority strategic and operational initiatives that shape MongoDB’s growth, efficiency, and long-term scale Develop executive-facing business cases and recommendations for key product and infrastructure decisions, including scenario analysis and trade-off evaluation Manage vendor relationships and contract negotiations with hyperscalers (AWS, Google Cloud, Microsoft Azure) Partner with Finance, Product, and other cross-functional teams to evaluate business performance, surface key drivers, and translate ambiguous questions into structured analyses Build and refine gross margin analyses and forecasting frameworks across MongoDB’s core and emerging businesses Requirements 2-5 years of experience in business strategy and operations, preferably at least 2 years as a management consultant or at a data-driven product/technology company Outstanding problem-solving skills and the ability to structure ambiguous business questions into clear analyses and actionable recommendations Strong executive communication skills, with the ability to distill complex findings into concise, compelling narratives Advanced Excel and PowerPoint skills (or Google Suite

Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. Core Responsibilities of the Team Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialize

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or ana

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in New York for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress ag

Role Overview The worldwide data management software market is massive (forecasted to be approximately $82 billion in 2023, growing to approximately $137 billion in 2027). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Technical Services Engineers use their exceptional problem-solving and customer service skills, along with their deep technical experience, to advise customers and solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem; database server, drivers, cloud, and infrastructure, including services such as Atlas (database as a service) or Cloud Manager (for automation, backup, and monitoring of MongoDB systems). We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. We are looking to speak to candidates who are based in Bangalore for our hybrid working model. Position Expectations Working alongside our largest customers, solving their complex challenges, resolving questions on architecture, performance, recovery, security, and everything in between. Expert resource on best practices in running MongoDB at scale, whatever that scale may be. Advocate for customers' needs, interfacing with our product management and development teams on their behalf. Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. Qualifications We welcome all candidates, especially those who are self‑taught, curious, and multi‑faceted, with 3 - 5 years of relevant experience. The ideal candidates should have: &lt

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of t

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Kuala Lumpur, Malaysia for our hybrid working model What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of the sales cycle, contributing to strong handoffs and clean deal progression Maintain rigorous pipeline hygiene in Salesforce and sales engagement tools Consistently exceed monthly and quarterly opportunity targets We’re looking for someone with Has a track record of setting goals and exceeding them in competitive or performance-driven environments Communicates clearly and confidently in Thai (fluent) Takes ownership of outcomes and follows through on commitments

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all can

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Following the successful completion of the probationary period, the candidate ​may be required to work a Tuesday-to-Saturday schedule, with Sundays and Mondays designated as weekly days off​. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. As an ideal candidate, you will have We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have: 4+ years of relevant experience Strong understanding and grasp of the following areas Systems administration Troubleshooting Systems Scalable and Highly available distributed systems Network Administration Application Architecture Data architecture and design Understanding of database archit

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Kuala Lumpur for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early s

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Boston for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We're looking to speak with candidates based in Boston for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management &l

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Kuala Lumpur for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments. Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention. Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success. Track and report progress ag

The Technical Services Partner Support team works closely with MongoDB partners to help ensure our mutual customer environments are healthy, stable, and successful on the MongoDB data platform. This team serves as a critical extension of Technical Services, helping partners navigate complex technical issues, accelerate resolution paths, and deliver a consistently strong support experience. We are looking for a Manager, Technical Services Partner Support to lead a team of highly skilled technical services engineers responsible for managing partner-facing technical cases and escalations. This leader will coach and grow the team, ensure excellent operational execution, and strengthen collaboration across Technical Services, Support Delivery, Product, Engineering, Customer Success, and Partner teams. This role is ideal for a people leader who is passionate about customer outcomes, calm execution during escalations, and building scalable support practices for a fast-growing partner ecosystem. Sufficient experience leading technical teams and functions will be considered in lieu of prior people management experience. We are looking to speak to candidates who are based in Austin, TX for our hybrid working model. Responsibilities Lead and develop a high-performing team: Manage daily operations, staffing, hiring, mentoring, and performance while fostering a culture of technical rigor, accountability, and empathy Oversee partner support and escalations: Drive operational excellence in triage and resolution for complex, high-priority partner issues, coordinating cross-functionally across Engineering, Product, and Customer Success Optimize processes and scale operations: Drive continuous improvement by identifying process gaps, refining workflows, and leveraging metrics to enhance resolution quality and partner satisfaction Collaborate and advocate: Partner with global leadership to ensure consistent, follow-the-sun service delivery and represent the team’s interests in cross-f