Pipeline Excellence Director Jobs

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Chief of Staff is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strat

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison be

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance. Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success. Responsibilities: Own the strategy and execution for integrating AI into marketing workflows, identifying high-impact opportunities to improve efficiency, scalability, and performance. Design, build, and deploy AI-powered agents and automations that support marketing workflows. Evaluate emerging AI tools and technologies, staying current on industry trends and translating new capabilities into practical ma

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is hiring a Manager of Account Development, a critical role in building and scaling our presence in the US. As a Manager of Account Development, you’ll recruit, coach, and lead a team of Account Development Representatives (ADRs) focused on uncovering new business opportunities and creating a strong pipeline for our Corporate Sales team. You’ll collaborate with Sales, Marketing, and other cross-functional teams to drive our go-to-market strategy and establish a culture of sales excellence in the United States. What You'll Do Build and lead a world-class team: Recruit, train, and develop a high-performing team of Account Development Representatives in the United States. Implement AI workflows and drive productivity improvements with an excellent suite of AI technologies. Provide hands-on coaching: Teach foundational sales skills, including account research, prospecting, cold calling, and high-level discovery. Drive data-informed decisions: Leverage analytics and performance metrics to align the team’s strategy with our broader go-to-market goals. Foster sales excellence: Model and reinforce Postman’s values,

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Routing Team crafts vital services that ensure Nuro Driver™ reaches destinations safely and efficiently. We continuously refine our routing engine to calculate more efficient routes, deliver highly accurate ETAs, and manage scalable traffic for every journey, adapting as our business / geolocation expands and mapping infrastructure evolves. About the Work You will work on building and scaling both the backend systems and onboard modules for the Routing team. This includes everything from designing microservices, optimizing our routing algorithms, understanding road network graphs, building monitoring and analytics infrastructure, optimizing our deployment pipeline, and more. You will work with product, strategy, and operations teams to design and build new, magical user experiences, and define our product strategy and roadmap. About You Technical excellence. You have at least 4+ years of building and scaling realtime s

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Routing Team crafts vital services that ensure Nuro Driver™ reaches destinations safely and efficiently. We continuously refine our routing engine to calculate more efficient routes, deliver highly accurate ETAs, and manage scalable traffic for every journey, adapting as our business / geolocation expands and mapping infrastructure evolves. About the Work You will work on building and scaling both the backend systems and onboard modules for the Routing team. This includes everything from designing microservices, optimizing our routing algorithms, understanding road network graphs, building monitoring and analytics infrastructure, optimizing our deployment pipeline, and more. You will work with product, strategy, and operations teams to design and build new, magical user experiences, and define our product strategy and roadmap. About You Technical excellence. You have 8+ years of experience building and scaling realtime

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The Routing Team crafts vital services that ensure Nuro Driver™ reaches destinations safely and efficiently. We continuously refine our routing engine to calculate more efficient routes, deliver highly accurate ETAs, and manage scalable traffic for every journey, adapting as our business / geolocation expands and mapping infrastructure evolves. About the Work You will work on building and scaling both the backend systems and onboard modules for the Routing team. This includes everything from designing microservices, optimizing our routing algorithms, understanding road network graphs, building monitoring and analytics infrastructure, optimizing our deployment pipeline, and more. You will work with product, strategy, and operations teams to design and build new, magical user experiences, and define our product strategy and roadmap. About You Technical excellence: You have at least 2+ years of building and scaling realtime s

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments. What will I be doing? Lead, coach, and develop a team of Account Executives across Continental Europe Drive consistent pipeline generation, forecast accuracy, and revenue performance Support reps through complex commercial negotiations and multi-stakeholder sales cycles Build a culture of accountability, performance, and continuous

MongoDB is seeking a Vice President, Global Specialization Leader to build and scale a world-class specialist organization focused on our highest-growth, highest-innovation product surfaces: Agentic applications, Voyage AI, Vector Search, and Analytics. This is a foundational, builder-oriented leadership role for someone who thrives at the intersection of emerging technology, early-stage product-market fit, and enterprise go-to-market execution. This leader will own the global specialist motion end-to-end — driving revenue, shaping product direction through frontline signal, and building a team of Specialist Sales and Specialist Solutions/Systems Architects that can sell, demo, and pilot next-generation AI-native workloads with speed and credibility. We are looking to speak to candidates who are based in Austin, NYC, Palo Alto, or San Francisco for our hybrid working model. What You'll Do Own a global number; Take full accountability for a consumption and/or bookings target across Agentic, Voyage AI, Vector Search, and Analytics, and build the plans, forecasting discipline, and pipeline hygiene needed to hit it predictably Build and lead a global specialization team; Recruit, manage, and develop a team of Specialist Sales leaders and Specialist Systems/Solutions Architects across regions, ensuring consistent coverage, quality, and career growth Operate like a startup inside MongoDB; These are early product-market fit motions — build the playbooks, qualification criteria, and champion strategies from scratch rather than inheriting mature process. Move fast, test, and iterate Drive fast, structured product feedback loops. Serve as the connective tissue between the field and Product/Engineering, translating customer and prospect signal into prioritized feedback that shapes the roadmap for Agentic, Voyage AI, Vector Search, and Analytics Own demo and pilot excellence; Ensure the team has best-in-class demo assets and a repeatable, fast pilot/PoC meth

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Build Systems team within Figma’s Developer Experience organization owns Figma’s build and CI infrastructure, enabling engineers to ship changes to production quickly and safely. We build and operate core platforms across our polyglot monorepo, including build systems, artifact repositories, merge queues, test frameworks, and CI pipelines. We’re looking for an experienced technical leader to help shape these platforms, uplevel the team, and deliver high-impact platforms that accelerate engineering velocity. The ideal candidate has deep experience with large monolithic codebases, builds durable and scalable systems, and is motivated by solving high-leverage problems that amplify productivity across the engineering organization. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Drive technical roadmap and strategy for the Build Systems team Partner with cross-functional teams and leadership to identify developer pain points and design elegant, scalable solutions Lead complex, multi-quarter initiatives reducing build/test times and improving CI reliability, all while balancing technical excellence with pragmatic delivery Design, build, and maintain modern developer tools including scalable build systems, distributed CI platforms, and test frameworks that serve thousands of engineers Architect and implement large-scale infrastructure on AWS that powers our entire build pipeline to ensure reliability, performance, and cost

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: As a Luxe Senior Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence - you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges. A Typical Day: Supply Acquisition & Pipeline Development Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience Market Development & Launches Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring Devel

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb ACC Enterprise Ops team is a dynamic business unit dedicated to delivering safe, quality stays and exceptional experiences for travelers worldwide. It helps increase supply effectiveness, utilization, and impact using people-powered operations. The Difference You Will Make: As a Supervisor, you will lead a high-performing team that sources, qualifies, and enriches leads to accelerate supply growth in priority geographies and markets. Blending inspirational people leadership with program-management rigor, you will: Maintain a healthy, predictable pipeline of qualified leads Optimize tooling, processes, and KPIs to improve velocity and conversion Surface actionable insights that shape go-to-market and product strategies Foster a culture of inclusion, learning, and operational excellence Your leadership will directly expand Airbnb’s supply and unlock new revenue streams for the business. A Typical Day: A typical day for a Supervisor in a Lead Generation team at Airbnb blends hands-on operational management with program-level thinking to drive supply growth across markets. The role is not limited to tracking daily output. It involves continuously diagnosing performance, improving lead quality, optimizing processes, and aligning with cross-functional stakeholders to ensure that generated leads translate into high-quality hosts on the platform. You are expected to operate both at the execution layer (managing operational metrics) and at a strategic level (building scalable systems, improving conversion funnels, and supporting broader supply growth goals). Review daily per

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb Core Recruiting supports all of Airbnb's businesses, platform, and function teams by attracting and connecting the most talented, diverse, and values-aligned people around the world. We apply talent acquisition strategy and programs, business partnerships, and operational excellence to align our work with Airbnb's evolving talent needs. As culture carriers and ambassadors, we foster belonging and host every candidate with authentic hospitality. The Early Career & Emerging Talent (ECET) team sits at the center of this work, focused specifically on interns and apprentices across every global region. We support all Airbnb teams interested in engaging junior talent as a way to fuel impactful projects and build a pipeline for future roles — touching every aspect of the experience, from university and community partnerships to hiring manager advising, onboarding, and program design. The

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a SMB Account Manager, you are responsible for retaining and growing a defined portfolio of existing customers on the UK market. You act as the commercial owner of each relationship — driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value. You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth. You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value. What you'll be doing: Retention & Renewal: Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention. Growth & NRR: Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth. Account Planning: Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce. Customer Engagement: Lead commercial and strategic conversations, including business reviews and contract discussions. Cross-Functional Collaboration: Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops. Operational Excellence: Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio. Who you are: You have experience in account management, renewals, or a similar customer-facing role within a SaaS or subscripti