Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with managing and growing the AirCover business inside of Airbnb. We have a responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As a Vendor Manager focused on operational vendor support, you will own the end-to-end management and performance of a portfolio of third-party partners that deliver critical operational services (e.g., third-party claims adjusting). Applying deep expertise in vendor management, SLA frameworks, and operational risk, you will exercise independent judgment across multiple sources of data to structure trade-off decisions, resolve compl
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Workplace Operations Program Manager is responsible for leading and scaling programs that span the Workplace Operations organization. This role operates across functions and geographies, owning programs end-to-end while building the structure, processes, and tools that enable the broader team to operate consistently and at scale. The Difference You Will Make: This is a cross-functional role that requires strong program management fundamentals, independent judgment, and the ability to influence stakeholders without direct authority. The ideal candidate is comfortable working in ambiguous environments, skilled at building clarity and alignment, and motivated by improving how teams operate and deliver for employees globally. A Typical Day: Own and manage a portfolio of cross-functional programs with global scope, driving delivery from inception through ongoing operation and continuous improvement Develop and maintain program-level policies, processes, playbooks, and operating standards that enable the Workplace Ops team to deliver consistently across regions and functions Lead cross-functional workstreams in partnership with teams across the organization, ensuring Workplace Ops priorities are clearly represented, aligned, and delivered Identify gaps in current program offerings and proactively develop solutions, often without an established playbook Build and scale operational tooling, workflows, and internal resources that improve team effectiveness and the consistency of the employee-facing experience Develop measurement frameworks and synthesize data and feedback to assess
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's mission is to give people the power to create space to find belonging in their lives, and every day millions of people trust Discord to be a place where they can talk, hang out, and build community. Keeping that space safe starts with teams like ours. Discord's Violent Actors Team, part of the broader Threat Operations org within Trust & Safety, focuses on identifying and disrupting violent and extremist networks and threat actors. As a Threat Investigator, you'll lead investigations into these communities, identify novel detection mechanisms, and develop enforcement strategies to stay ahead of ongoing and emerging threats. A typical day might include conducting deep-dive network investigations, compiling high-value signals to fuel proactive detection, or collaborating with internal and external partners on incident response. This role requires the ability to flex across a range of harm portfolios as team priorities evolve. This person will report to the team's Senior Manager. What You'll Be Doing Leading complex investigations into violent extremist and threat actor networks, developing and iterating on detection and disruption strategies across your investigative portfolio Executing on roadmap projects, including cross-functional coordination with policy, engineering, and ML/AI teams, documentation of behavioral trends, and identification of scalable mitigation strategies Leveraging investigative signals and subject matter expertise to inform threat prioritization decisions Identifying emergence of novel harm behaviors, and gaps in Discord's detection, policy, and enforcement capabilitie
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including Quests, Bounties, and Video Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers. As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management. What You'll Be Doing Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewal Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews — with the confidence to present data and earn the next buy Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing,
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. As Discord's advertising business grows alongside that community, protecting user trust and brand safety is central to that growth story. You'll join the Product Policy team's Commercial Policy function, partnering closely with Legal, Revenue, Product, Engineering, and Enforcement teams to build the frameworks that let Discord's ads business scale responsibly. This is a foundational, high-visibility role: you'll independently own policy strategy for Brand Safety and Anti-Malware, working directly with advertisers, industry vendors, and internal product teams to keep the platform safe as it grows. This person will report to the Senior Manager, Commercial Policy. Please note: this role involves regular exposure to potentially disturbing content, including violence, hate speech, and other harmful material. What You'll Be Doing Develop and evolve Discord's Brand Safety, Suitability, and anti-malvertising policies for the ads business, partnering with Legal to ensure global compliance and using AI/data analytics to spot emerging commercial risks Build deep knowledge of Discord's revenue strategy and commercial infrastructure, translating complex policy requirements into actionable guidance for Sales and Product teams Partner directly with Discord Advertising customers, Marketing, and Business Development to define partner requirements Guide Revenue product teams throughout the development lifecycle, partnering with Legal on risk and mitigation strategies for features in your portfolio Partner with Product and Engineering on detection infrastructure and enforcement scaling, and with Trust & Safety to ensu
About Us : Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X , and discover the projects we're solving on our Blog . About the Role: As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle. You Will: Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end. Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow. Manage relationships with our swag vendors end to end, from procurement through ongoing partnership. Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving. You Have: 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function. Bachelor's degree or equivalent professional experience. A track record managing concurrent programs
Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15+ years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to eng
Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15 + years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to engage a
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team We believe startups are the future. The Startup and Venture Partnerships team builds Stripe's relationships with the world's leading venture capital firms and accelerators to increase Stripe's market share among the highest-signal startups. We work closely with top-tier venture firms and accelerators to deepen partnerships and ensure we're delivering value across every part of their organization. This role sits at the intersection of relationship management, program operations, and ecosystem intelligence. You'll expand our operational footprint within priority VC firms, run the programming and events engine that keeps our ecosystem engaged, and help translate portfolio data into action. What you'll do In this role, you'll support senior partner managers in deepening Stripe's relationships with the world's top VC firms and accelerators. You'll own the operational and programmatic layer of key partnerships, including credits administration, portfolio onboarding, event planning, and data analysis. This is a cross-functional role with visibility across Stripe's ecosystem, product, and marketing teams. Responsibilities Support senior partner managers in expanding Stripe's relationships within top VC firms by building connections with platform teams, portfolio services, junior partners, and operational stakeholders Own the operational layer of key partnerships, including credits administration, portfolio company onboarding, and partner communicati
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We are passionate about startups’ success and building a strong community among founders and investors is core to Stripe’s mission of increasing the GDP of the internet. As the Head of VC Partnerships at Stripe you will drive Stripe’s market share among startups and funded businesses in the venture capital and private equity ecosystem. You own the GTM strategy and will manage a team of partner managers, embedded in-region, who are responsible for building partnerships with top accelerators, VCs and PEs. These partnerships will create strategic value for investor portfolio companies, founders and CXOs and help them get started with Stripe’s payments and business suite of applications. What you’ll do As the leader of this key function you will own and develop the investor partner strategy. You will lead your team to deliver on ambitious targets for broadening the adoption of Stripe across funded companies and roll up your sleeves to work directly with them. You are an experienced leader who has demonstrated success in building a team of partner managers to work with venture capital and private equity partners. You have a deep understanding of how to create mutually beneficial commercial outcomes and are continually thinking of ways to improve outcomes for your partners and end users. You will partner closely with sales and marketing leadership to develop an integrated plan for accelerating Stripe market share. Responsibilities Serve as a k
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Workplace team creates and operates inspiring, comfortable, and innovative spaces that bring Stripe’s culture and values to life and provide a foundation for achieving our mission. In this role, you will be part of the team that supports and builds food programs worldwide, from our food philosophy and safety standards to our vendor management and feedback systems. Our team is strategically distributed across all regions but operating as one cohesive unit that shares ownership of our entire global portfolio. To further strengthen our ability to provide real-time partnership across all time zones, we are looking for a leader as a Food Experience Manager to join us. This role reports to the Global Head of Food, and is based in South San Francisco. What you’ll do As a Food Experience Manager, you will be a key architect of our global food programs, based in our Oyster Point Headquarters, but with a worldwide impact. Responsibilities Global Program Builder: You will take the lead in designing, building, and documenting our scalable, global "playbooks" for core operational functions (e.g., vendor QBRs, new site launches, budget management). Drive Global Program Execution: You will be responsible for the successful execution of our global standards across a fluid portfolio of offices, which may span multiple regions. Your role is to ensure consistency, compliance, and high performance, regardless of location. Synthesize Global Data:
Note: if you are an intern, new grad, staff, front-end, or full-stack applicant, please do not apply using this link and visit our jobs page for those specific postings. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team MaaS sub-organizations include Accounts and Connect, Money Movement and Storage (MMS), Banking as a Service (BaaS), and Crypto. Money as a Service (MaaS) oversees a diverse portfolio of core Stripe products and platforms. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella include Accounts and Connect, Money Movement and Storage (MMS), Crypto, and Banking as a Service (BaaS). Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. Exact team matching for one of the subteams begins during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. Find more information on our team matching process here. What you'll do We're looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform that enterprises and SMBs use. Our team collaborates with many cross-functional teams—from Infrastructure to Product—at Stripe to deliver innovative solutions that address evolvin
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe’s systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe’s payments processing globally. What you’ll do This is a Sao Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio. Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across solutions across Stripe’s payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We’re looking for someone w
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in loss
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